Gen AI Breakthrough
Explore the journey of Generative AI – from idea to impact. Gain expert insights, real-world stories, and strategies to evaluate, build, and implement AI-driven solutions for breakthrough business performance.
Episodes
In this episode of the "Gen AI Breakthrough Podcast", Kyle McNabb and Joe Nathan discuss how IT organizations are evolving to enable AI adoption across enterprises while transforming their own operating models. They explore the critical role IT plays in scaling AI responsibly, redefining governance, functions, and roles, and leveraging AI to enhance IT operations and development efficiency.
In this episode of "The Gen AI Breakthrough Podcast", Jessica Haley and Amanda Newfield discuss the major challenges facing HR in 2025, including rising workloads, resource constraints, and persistent leadership gaps. They explore how strategic prioritization, HR tech optimization, and generative AI adoption can alleviate pressures and unlock capacity, particularly in talent acquisition and learning & development.
This episode of The Hackett Group’s Gen AI Breakthrough podcast explores the evolving skill sets finance professionals need to thrive in the age of generative AI. Hosts Kimberly Myers Dennis and Sherri Liao discuss the impact of AI on finance talent, emphasizing data literacy, ethical decision-making, and digital business partnering to ensure organizations successfully integrate AI alongside human expertise.
In this episode of the “Gen AI Breakthrough Podcast,” Siobhan Riggott, Vin Kumar and Martijn Geerling discuss the findings of The Hackett Group’s 2025 GBS Key Issues Study. Key topics include the top challenges facing global business services (GBS) leaders – cybersecurity threats, labor costs and employee turnover—along with strategies for cost leadership, value creation, service expansion, and the growing adoption of generative a...
In this episode of the “Gen AI Breakthrough Podcast,” Andy Warzecha, Jessica Haley and Matt Merker discuss The Hackett Group’s Talent Acquisition Digital World Class® Matrix Study. They explore how tech vendors are leveraging artificial intelligence (AI) to enhance recruiter efficiency, reduce hiring costs, and improve candidate quality, while highlighting key differentiators and emerging trends in the talent acquisition landscape...
This episode of the “Gen AI Breakthrough Podcast” explores findings from The Hackett Group’s 2025 Procurement Key Issues Study, focusing on top priorities like the scaling of Gen AI, cost reduction, supply continuity and the evolving procurement operating model. Hosts Vicky Kavan and Chris Sawchuk discuss the disruptive impact of generative AI, the need for digital transformation, and the growing emphasis on talent, data analytics,...
In this episode of The Hackett Group’s “Gen AI Breakthrough Podcast,” Sherri Liao and Kimberly Myers Dennis of The Hackett Group explore how artificial intelligence (AI) is reshaping financial planning and enterprise advisement. From centralized service delivery models to the democratization of data science, the discussion highlights how finance professionals can evolve into strategic partners with advanced skills in critical think...
In this episode of the “Gen AI Breakthrough Podcast,” Kyle McNabb and Vince Griffin discuss findings from The Hackett Group’s 2025 Finance Key Issues Study, highlighting the evolving role of finance as a valued business partner. They explore major challenges, including AI adoption, while also addressing priorities like cash flow optimization, cost-efficiency and data governance.
This episode of the “Gen AI Breakthrough Podcast” explores findings from The Hackett Group’s 2025 Enterprise Key Issues Study, with a focus on the rapid adoption of generative AI. Hosted by Andy Warzecha – with insights from Kyle McNabb, Vince Griffin and Harry Osle – the discussion covers AI-driven transformation, workforce skill gaps, and the challenges of scaling AI initiatives while balancing data quality and technology complex...
In this episode of the Business Excelleration® podcast, Vin Kumar speaks with IBM about their new transformative strategy. Learn how data is the “secret sauce” behind AI-powered insights and how to get it right for meaningful outcomes. The conversation also explores strategies like fostering cultural adoption, empowering teams with self-service tools, and co-creating with IBM's “Client Zero” approach of using its own technolog...
In our latest “Business Excelleration® Podcast,” we share insights from The Hackett Group’s 2024 SG&A Cost Study, exploring how European companies reduced costs while North American companies saw increases. To thrive, companies must assess performance, prioritize actions and align artificial intelligence (AI) with business goals. This episode hosted by Matt Douberly who is joined by, Tom Kellaway and Murray Shevlin as they disc...
The Hackett Group’s “2024 Digital Award” winners are transforming complaint management with artificial intelligence (AI). On this episode of the “Business Excelleration® Podcast,” The Hackett Group’s Vin Kumar discusses the award-winning AI project from 3M. He is joined by Josh Bodine and Michael Boba. The project was aimed at revolutionizing the email complaints management process in the order-to-cash cycle. Facing significant ch...
New insights reveal powerful trends in contract life-cycle management (CLM). On this episode of the “Business Excelleration® Podcast,” Andy Warzecha – with Chris Sawchuk and Rick Gardner – dive into The Hackett Group’s latest CLM study. CLM solutions are enhancing contract management with artificial intelligence (AI) for data extraction and seamless integration with enterprise resource planning and customer relationship management ...
In this episode of the “Business Excelleration® Podcast,” Kyle McNabb interviews technology experts from The Hackett Group – Michael Fuller and Vladimir Petreski – as they dive into how generative artificial intelligence (Gen AI) is transforming managed services. AI is enabling managed services providers to deliver customized, real-time solutions – automating routine tasks and changing team structures. As enterprises demand more ta...
What are Digital World Class® procurement organizations doing differently and better? What type of savings are they achieving and in what areas? How are they harnessing AI? In this episode of the Business Excelleration® Podcast, The Hackett Group’s Kavan, Jamila Williams and Kurt Albertson take the listener through some of the most valuable insights from their recent research.
In this episode of the Business Excelleration® Podcast, Jim O’Connor and John O’Mahoney discuss why certain finance organizations outshine the competition. Drawing insights from The Hackett Group’s latest Digital World Class® research, they unlock key factors behind success. Their conversation highlights how investments in cutting-edge technologies, strategic preparations for adopting generative artificial intelligence, and enhance...
In this episode of the Business Excelleration® Podcast, host Tony DiRomualdo talks with Jessica Haley and Amanda Newfield about how HR organizations can achieve operational excellence while reducing costs. They also share insights from The Hackett Group’s latest Digital World Class® research, including how leading teams are transforming data into actionable insights and the impact of Gen AI on disrupting the HR industry.
What distinguishes Digital World Class® technology organizations from their competitors? In this episode of the Business Excelleration® Podcast, Kyle McNabb and Mike Fuller tackle this question, drawing from The Hackett Group’s recent research. They reveal that the key lies in providing high-value services, while aligning closely with business objectives and enhancing customer service. Additionally, they explore how cutting-edge te...
Generative artificial intelligence (Gen AI) is revolutionizing financial reporting processes, streamlining operations and empowering finance teams to make more informed, strategic decisions. In this episode of the Business Excelleration® Podcast, Shawn Fitzgerald and Jim O’Connor discuss the transformative impact of AI in finance. They explore how companies are harnessing these advanced tools to build sustainable competitive advant...
In this episode of the Business Excelleration® Podcast, Andy Warzecha, Harry Osle, and Matt Merker share insights from The Hackett Group’s Digital World Class Matrix™ for human capital management (HCM) providers. They explore how advanced HCM technology can streamline processes, deliver actionable insights from precise data and bridge productivity gaps. They also discuss the transformative potential of artificial intelligence in hu...
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