Episode 417: Sustainability, 1099s, Business Central and Grandpa Vibes

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
What?
I didn't change my hat.
Oh, I just noticed.

Speaker 2 (00:04):
Oh dang.

Speaker 1 (00:05):
I went the whole episode without changing my hat.

Speaker 2 (00:09):
All right Three two.

Speaker 1 (00:10):
I should have changed it for the intro.

Speaker 2 (00:12):
Go ahead.

Speaker 1 (00:14):
No, now my Alexa is talking for some reason.
I have no idea.
These are good bloopers for us.
Go ahead.

Speaker 2 (00:20):
Welcome everyone to another episode of Dynamics
Corner.
I have a joke for you, brad.

Speaker 1 (00:26):
What's the joke?

Speaker 2 (00:28):
I tried telling an old sustainability joke the
other day, but ironically it hadalready been recycled too many
times.

Speaker 1 (00:35):
I'm your host Chris, and this is Brad.
This episode was recorded onMarch 21st 2025.
Chris, chris, chris,sustainability what is
sustainability?
And did you know?
Business Central hassustainability and has many
improvements to sustainability.
It also has e-documents and hasundergone some big changes with

(00:57):
the 1099s With us today.
We had the opportunity to speakwith Alex Andetovic.
Hi guys, Good afternoon.

Speaker 3 (01:20):
How are you doing?
I'm good, you're tired.
Afternoon, how are you doing?
I'm good?
Yep, tired.
Just closing, yes and no, I'mtired, not because of today's
work.
I'm tired because of the lasttwo, three months of work, many

(01:46):
new things.
I am the most guilty guy in thecompany.
I talked with Yannick, mymanager, and said okay, just to
understand, you are not guiltyat all.
So every time when we talk ingeneral, okay, he said okay,
deliver less, deliver less,relax.

(02:06):
This is not important.
You know, I don't want you toburn out, but you know when you
see what you must deliver.
So now, really must, and nowthis is complicated what is
really must?
And for me this is not problemto say to you.
You know, guys, partners, I cansay no, we cannot do it.

(02:31):
I know everyone wants more, butsometimes you need to say no,
but saying no to myself this isthe most complicated thing,
because you know, if you do notdeliver in this way, it will be
too late later.
And this is the biggest problemhow to say no to yourself.

(02:51):
And I still didn't learn Twodays ago.
Now I'm older, I'm 53.
I had a birthday two days ago,happy birthday.
Yes, thank you, but I reallyhope in the next 20 years you'll
learn how to say no.

Speaker 1 (03:11):
That is challenging.
I find the saying no.
I think as you get older it getseasier in a sense, but it's
sometimes important to say no.
I struggle with it myself, withsaying no because you want, in
some cases you want to help, youwant to see progress, you want

(03:46):
to see improvement.
That saying no at times isbeing helpful, because then
you're setting expectationsahead of time instead of telling
somebody or telling someone orcommitting to do something and
then realizing that it may bemore time consuming than you
think or other things may comeinto play that are emergencies
which would tear it off and Iknow for you this time of year
is crazy because you have thewave one coming out, you have

(04:09):
the bc launch event.
You have some conferences, youhave to go to we finish with
launch event.

Speaker 3 (04:14):
Okay, it will come in a few days, but we finish
recording, so I'm okay.
I had 14 or 15.
I I think 14.
At the end I removed one of thesessions, so 14 sessions for
this launch event.
But you can see, it will be abit different.
We made a decision to make itdifferent.

(04:36):
Our telemetry says to us Idon't know, because I didn't
look, this is what we got thefeedback that people do not
spend more than two, threeminutes watching video from PCLA
in average.
So you know having bots new in20, 30 minutes.
It sounds that you know we areinvesting our energy to prepare

(04:59):
demos, to prepare slides, toexplain everything and in the
end it seems that nobody iswatching this.

Speaker 2 (05:07):
They could be watching in small chunks though,
Because I do that from time totime.

Speaker 3 (05:13):
Yeah, but you know this is the problem, Because
when you want to find, you can,for example, watch you in one
area, whatever area it is, andnow you are interested for two
or three things, but you need tofind.
This is what is the problem.
This is a problem for you, thisis a problem for us.
Maybe you will not find it atall, or maybe you will waste
your time just trying to find.
So we decided let's split thisinto small videos.

Speaker 1 (05:35):
I like that yeah it's nice Small chunks.

Speaker 3 (05:37):
So let's see how it goes.
You know, I had a few of themthat couldn't.
Actually, one is bigger, Ithink 20 minutes, something like
that, and for co-pilots it's upto 10 minutes because you need
to explain what is under thehood, how it works, what is

(05:59):
under the hood, so you need some10 minutes, but for others, I
think that most of them 4, 5, 6minutes.
So minimum from my side, what Idid and let's see how people
will like it.

Speaker 1 (06:11):
I'm curious to see how that goes, because I do like
the micro learning typeapproach, where maybe you have
smaller chunks of topics.
Then you can lead into a morein-depth discussion for things
that interest you.
I know that YouTube does a goodjob of trying to put chapters
or you could put chapters inthere but I think having a bunch

(06:32):
of smaller videos, almost likeshorts Chris, I know you've been
doing a lot of shorts for usbut having shorts that are maybe
five minutes or so that thencan take you to a longer episode
, so you get a good overview.
And it may not be that I'minterested or not interested.
I may not know if I'minterested, but within that five
minutes I can see that thistopic is something that

(06:52):
interests me.
I know that if we're talking inthis example about the what's
new in 2025 wave, one which Ihope we can talk about with you
in a few moments yeah, noteverybody will read the release
notes or you go to the webpagethat tells you all of the
features, so you may not knowwhat's there.
So to see it in video and shortchapter like and chapter like

(07:13):
layout might help people,because I really don't know how
many people read these days, tobe honest with you, I think,
with the AI search engines, withGrok, with Copilot, with all of
the others it summarizes andtakes things and gives you
everything in that short snippetand then you can jump to read
more if you want.

(07:33):
I think that's happening alsoon video.

Speaker 2 (07:39):
You talk about shorts .
You know it's interesting inYouTube.
Brad and I start doing YouTubeshorts and I do it maybe once a
week or so and then schedule itout and I'll tell you.
Youtube shorts allows you up to60 seconds, even if it's coming
from a full video.
It's we actually get more viewson this YouTube shorts than the

(08:00):
full length.
And then what happens?
That you can link it to thefull length in case they're
interested.
They know that they can go tothe full, full length video and
they can watch it.

Speaker 3 (08:08):
Yeah yeah, absolutely , you're right.
You know, uh.
Now actually, uh, we were in asituation we didn't know how to
do, what to do, because westarted with uh, we got some
budget to make some really shortvideos Not maybe shorts, but
let's say two minutes, somethinglike that and we created one

(08:29):
for, if I'm not wrong, for amanufacturing, one of the
manufacturing features for AndreI'm not 100% sure, you know, my
head is full of all possibleinformation, so maybe I forgot.
Or for Shopify, whatever, nevermind.
But when I looked at that andYannick Shopify whatever, never
mind.
But when I looked at that andYannick said, ok, maybe we can

(08:49):
go launch event this way, butthese videos are customer
oriented.
You can briefly explain andthis is much more marketing
video what you can do ok, withnew feature, but what you can do
.
But this is really nice.
But with the launch event, weare targeting partners.
So we want for you to know whatwe deliver and for partners,

(09:14):
this is not enough just to seehow it works.
You need to understand what isunder the hood, sometimes to
explain maybe code, maybesomething.
For example, now in ElectronicVoicing, we introduced new
interface.
Without knowing what is behindthe scene, you cannot continue
your work.
We decided okay, let's keep itshorter, let's be focused on

(09:37):
specific areas, but not to makesomething customer-oriented.
This is still part-oriented, sowe cannot cut to two minutes
you need.
Sometimes we have customeroriented.
This is still part oriented, sowe cannot cut to two minutes
you need.
Sometimes we are facingchallenges, people asking why
are you investing in this area?
Why you didn't invest inanother area?
You know and with what youpeople can be sometimes
disappointed, why you deliverthis, and I need to provide some

(10:01):
context yes, I need to providecontext why we did it.
Because you know, just goinginto the head and okay, we
delivered this and this, I said,okay, why the hell you are
doing so?
So we need to explain somecontext In one minute, maybe not
going deeper, but in one minute.
To explain context.
What was the problem?
It was maybe a feedback fromcustomers, from partners, what

(10:24):
we wanted to achieve or maybethis is our view, but what we
wanted to achieve with thisfeature, but just to give some
context after that to explainhow it works.
And it depends from feature tofeature to go under the hood or
not.
So let's say, we decided to gothis way for this launch event.
We will see how it will go.

(10:44):
I hope it will go.
I hope it will be better forpartners, because if they do not
spend so much time to go intodetail, so probably it will be
better and, in a parallel,probably we will continue to to
work this shorter, much shortervideos for customers.
So this is idea to helppartners instead of showcasing

(11:05):
all the time what is new to makesomething.
I don't know how we will do itin the end, because we are
thinking now this is on thedesigner side we want to make
possible for customers for themto see what is new in release,

(11:27):
Because now they are dependenton partners, and that's okay.
But you, as a partner, you havemore and more customers.
You will not have enough timeto go to each of customers and
say, okay, let's look at thisand this.
If this is new, maybe this isuseful for you.
We were thinking, okay, let'sdo opposite, but we still don't
know how let's make this somehowavailable, but, you know,

(11:51):
available on YouTube.
This is not enough.
We don't expect from ourcustomers that they are focused
on business centers.
They are focused on their dailyjob and that's it.
So somehow we need to see,maybe some notification, what is
new.
So if they're interested for,maybe based on their role center
you know, we still don't knowhow we are thinking about that,
but this is just our future theywill see what is new and then,

(12:14):
if they see, aha, this isinteresting, then I will ping my
partner to ask him if this ispossible to be implemented in my
case or how it will work.
So let's make this proactively,because wasting your time
explaining to all customers whatis new, this is wasting your
time.
But another way maybe we caninfluence customers, that they
will ping you.

(12:35):
What is really important forthem Still don't know.
This is a little bit morecomplex story from marketing,
from customer oriented.
So we have many people involvedin that, just to find the best
solution, and probably it willnot be the best solution.
You cannot find one fit for all, but yeah, you will never find

(12:55):
one fit for all, even as youtalk about the features that get
added.

Speaker 1 (13:00):
people are self-centric and they want to
see things for them, sometimesnot realizing that there may be
another majority or anothergroup that wants that feature
added to it, but lots of greatthings going on and, I know,
with the 2025 wave one comingjust around the corner, and we

(13:21):
wanted to talk with you aboutsome of the areas that you're
responsible.
Before we jump into that, canyou tell us a little bit about
yourself?

Speaker 3 (13:29):
Okay, aleksandar Totovic, guy working at Business
Central, 20 plus years, I don'tknow how many, and if you're
looking in IT I'm really adinosaur.
It sounds maybe weird but Ireally really made my first code
when I was 10.
And now when I say I was 10,this is maybe for new kids this

(13:53):
is normal.
But keep in mind I am 1972.
So in my age computers was notsomething normal.
Especially I'm in Serbia, butin this age it was Yugoslavia.
It was a socialist country.
We didn't have access tocomputers.

(14:14):
So in 1982 it was my firstchance to see a computer in some
organization for kids,something like that, and I saw a
ZX80.
And after two months we got 81.
So first it was half a kilobytememory.

(14:35):
If I remember, another one ZX81, was one kilobyte of memory.
So now explaining someone, itwas computer, so I remember.
But I made my first code beforeI saw computer ever.
So I put on a piece of paperand I wait in the queue in this
organization to have my fiveminutes in the front of computer

(14:58):
to rewrite this code to start.
So this is 40 plus yearssomehow in it.

Speaker 1 (15:07):
It's amazing and individuals don't realize that
my first I'm up there with you.
My first time coding was with atimex sinclair in basic and it
had a cassette tape and that'swhere you saved your information
to and you had to use thecounter to find where it was on
the tape.
Chris, you don't know anythingabout this, I know.
Yes, of course, but times werealmost easier back then.

(15:30):
I hate to say it.
With the way that informationmoves and the advances in
technology and how rapid it'sgoing, time was easier back then
.
I don't mean to cut you off,but, yeah, I'm going back and
reminiscing when you said whenback in the early days, and then
my second computer was a Tandy1000.
Remember, radio Shack used tobe big with the computers.
But I'll continue, I'm sorry.

Speaker 3 (15:50):
My first computer was Commodore.
I had a chance after ZX8081 towork on Synchron Spectrum, but
my first computer was Commodore64, and, wow, I got it from my
parents and it was the best giftI got in my life.
You know, finally I had mycomputer in my room and they
said you had to use tape and youhad to find azimuth every time,

(16:15):
if this is all days, and wewent to turbo to load faster all
days.
But you know I'm really too tooold, old days, but you know I'm
really too too old.
And now I can compare with mygrandson and my grandson's first
word was sa.
But okay, sa doesn't meananything for you, but it was.

(16:38):
He's trying to say Alexa.
So, yeah, okay, now he'scommunicating.
He's three and a half and he'scommunicating.
He's three and a half and he'scommunicating with Echo properly
.
He's asking what he wants toget.
And now just compare I was bornmuch before personal computers
ok, not computers, but personalcomputers.

(16:59):
And now, comparing with hisgeneration, he's born in AI era,
because he saw all of us Alexaplay music, alexa turn on TV and
he concluded okay, alexa is amiracle.
And he tried to say first, notmom, not dad, first was sa

(17:21):
trying and he was so angry whyAlexa didn't answer to him.
But you know, this is what theywant to do.
Now sometimes people aretalking, okay, ai, what we will
do.
No, we need to put in differentshoes.
Now we are looking.
He is three and a half, but in15 years he will be 18, 19 years

(17:42):
old.
He will work with computersregularly.
He will study.
This is not so far and he thisis not.
If he will use AI, he was bornwith AI.
So this is the situation.
He was born with AI.
This is absolutely natural forhim.
He will not.

(18:02):
He will trust Of.
He will not trust.
Of course he will trust.
And now this is on us to workproperly with AI to make really
trustworthy so people willreally trust.
We will not have failures.
We have a big obligation and alot of things to do to make this
AI, to put this AI in the rightdirection because of these

(18:26):
future generations.
This is, this is really.
This is not easy to understand.
This is really not easy tounderstand.

Speaker 1 (18:33):
You know I, I'm trying, I'm watching him, but
this is it's you.
You hit that it's eachgeneration grows up with what
was available at the time and,as you had mentioned, it becomes
natural.
So, in a household where a babyis growing up or a young child
is growing up and they hearsomeone yelling at Echo or Alexa

(18:53):
or something, they think that'sjust natural and, like you said
, they don't know life withoutit.
Therefore, they don'tunderstand some of the
challenges with it or understandsome of the arguments to where,
maybe why we should orshouldn't use AI, because they
don't know anything else, youknow this is the same if you

(19:14):
look in the Internet.

Speaker 3 (19:15):
I remember when I used the modem and you know,
with the phone connectionwaiting a couple of minutes,
connection waiting a couple ofminutes, and then if I wanted to
download something I had towait for a couple of kilobytes.
I had to wait 15, 20 minutes toget it.
Okay, days if you wanted todownload a movie.

Speaker 1 (19:34):
Nothing was that big back then, Chris.
You're dealing with like 1,200,2,400 modems.
I remember the days.
I'll tell you.

Speaker 2 (19:41):
Music was a tough one , because that was easy to
download.
It took forever.

Speaker 3 (19:47):
Yes, you have to wait , sometimes one hour to download
one song and you just wait.
Okay, finally, I have this songon my computer.
But now you know people are.
I don't look in the currentgeneration, future generation,
I'm looking at myself.
For me, this is natural.
If I do not have internet forfive minutes, oh, this is
stressful.

(20:07):
I don't know what is theproblem.
I call my phone, my internetprovider.
A few days ago I watchedsomething on Netflix.
It was 10.30 pm and I lostinternet.
Oh, come on.
And in the end I lost internetfor maybe five minutes and I
immediately I didn't wait.
I called them by phone and saidbut this is 10 pm.

(20:29):
I said I don't care, I'm payingyou.
I didn't have time earlier.
I need internet now because nowI have a chance to watch my
movie.

Speaker 1 (20:41):
It's so true, this is normal it's unbelievable how
attached we've become to allthis technology, and it's I like
laughing and talking about someof these old stories because I
think in our generation, if youlook at the changes in
technology, more has changed inthat generation than has changed

(21:03):
in any other time.
We went from the introductionof the cell phone, introduction
of the internet, in essence, andan introduction of even so many
different things.

Speaker 2 (21:16):
Everything is so instant now versus you know we
were a little bit more patient.
Then you know we were able todo other things, and then now
it's like when you don't get theinformation as quickly as
possible, you get frustrated andit's like I need this
information quickly.
But yeah, and then with AI, itmakes it easy for our kids.

Speaker 3 (21:35):
You are right and yeah, something.
This easy access to informationcan be tricky and it can lead
us to lose our focus.
So I still think you knowtechnology is a great thing.
But if you look back, let'smove outside technology.
Let's look, for example,dynamite Dynamite sorry my

(21:57):
English.
Is this useful or not?
Of course it can kill people,but this is really useful.
We will not have a civilizationif we do not use explosives, so
that's normal.
We need to know how to handlethese things.
This is the same with drugs.
You can take antibiotics byyourself and you will destroy
your health, but if you getproper prescription from your

(22:18):
doctor when you really need it,will be important.
It will help you.
So I don't see technology assomething different from any
other invention through history.
The same electricity.
Just go and touch it with yourfinger.
Of course you will die.
Of course all of us know that,but you know, 100 years ago we

(22:39):
didn't know that, so it wasdangerous.
Even now this is dangerous.
I remember because now mygrandson is three and a half we
had to teach him not to touchelectricity, because you know
how to explain a small kid, butwhen I compare generation, this
is much easier to understand.
This is something dangerous.
So you know, we have evolution,but this is about airy

(23:07):
technology.
I think this is the same with AI, with all other things.
It can be dangerous if you donot use it properly.
You cannot go to okay, nevermind about brand, but okay, chat
.
Gpt is as a standard.
You cannot go there and okay, Ihave paid here and I will ask
what it's about, come on.
You cannot go there and okay, Ihave pain here and I will ask
what it's about.

(23:27):
Come on, you don't know how toask.
Then, on the other side, thisis not doctor.
Maybe you can get properinformation, but you need to
know how to ask.
So you need to be promptengineer.
You need to properly provide.
You cannot talk with AI thesame way as we are talking
between us, so we need to teachpeople, and this is again.

(23:48):
Now I'm moving to Microsoftside.
When we talk about co-pilotsCo-pilots okay, except this wide
one in Microsoft 365 where youcan use as a GPT.
But when you look, for example,at BC and other technology, we
are trying to instruct theseco-pilots to work with the least
possible information you as auser can provide, because we do

(24:12):
not expect that any user will bean expert in this area, they
will know how to.
We don't expect that everyonewill be prompt engineers.
Even from our side, we are notall of us prompt engineers.
So we need to work together toprovide proper tool for specific
situations.
So when you meet specificsituation, you can easily put

(24:33):
some basic information and youwill get really information you
will trust on.
But this is again, as I said, onMicrosoft not only Microsoft,
of course, other companies.
This is now on us to use theseextremely powerful tools and
maybe to put some limitations,but good limitations to provide

(24:56):
really trustworthy informationfor our customers and users.
So this is a really seriousobligation on our heads.
So we need to work on thisdirection because people can
easily misuse not intentionally,they can accidentally misuse
this information and gotabsolutely wrong information,

(25:17):
even if they wanted the best.
So, yeah, I think when I lookon my PM work, my engineers work
, I'm looking like that.
You know we have some reallypowerful tool and we have users
with no AI knowledge at all.
So we need somehow to takethese powerful tools and to
prepare ready for our users.

Speaker 1 (25:39):
I agree with you.
You hit some key points there.
It's a tool that needs to beused for a specific function,
and any tool used improperly canbe harmful.
You hit that perfectly, becauseit doesn't matter what it is
any tool that we have.
You can use a knife to cut yourmeat so you can eat without
choking and it's easier to eat,or you can use a knife for bad

(26:00):
purposes.
So it's important to rememberthat these are tools that are
used with specific functions,and I have the conversations
with others about AI and theyalways talk about how it's doing
bad and how it's doing this.
Change the mindset and say whyand what's the purpose of my use
.
Instead of trying to force itto do bad, try to use it for the

(26:21):
benefit, to get something outof it, as you had mentioned,
because you can get some greatinformation from it, or even the
start of information, when usedappropriately.
And we can jump over to whatyou're doing with Business
Central.
You work on some great featuresor functions within there.
I know sustainability was addeda bit ago and you have some new

(26:45):
enhancements for this comingwave, as well as e-documents.
I have a lot of questions aboute-documents and then I
understand that you may know oneof the dreaded things that we
have here in the United Statesand that's the 1099s.
I don't know if we should saythat word these miracle numbers.

Speaker 3 (27:06):
Before I joined the team I didn't know what it means
.
I learned it's a harder way.
Did you volunteer for it, Didthey say we need someone to work
on the 1099s in the UnitedStates and you couldn't say no.
You didn't say no, unfortunately, it just drove to my desk and
that's your obligation.

(27:27):
So, yes, let's go from thisfirst much more nice thing let's
talk about.
Yeah, I will explain.
I don't try to hide about anyfeatures.
So this way, I first startedsustainability before because I
really believe in sustainability.

(27:51):
A few times I mentioned mygrandson and I'm really proud of
grandpa.
If you talk about my roles inmy life, I said in the first
place I am grandfather and I amfather.
These are two of the mostimportant.
These are two of the mostimportant roles in my life.
After that, I'm professional.
I really try to give my best inwhat I'm doing, but many of

(28:15):
these things are reallyinfluenced With this.
I'm grandfather in the firstplace.
We see pollution.
We see everything.
Again, I'm based in Serbia.
During the spring or fall orwinter, I cannot go even out in
Belgrade.
This is so polluted and I'mliving there.
We are breathing this air and Ido not want to live the same

(28:39):
way to my grandson.
Even if I cannot change, maybefor more than 5%, I want to
watch him in his face and to say, okay, I did maximum what I
could to make your lifehealthier, to make your air
cleaner, our rivers better tostill have your fresh water.

(29:03):
Let's talk about this.
For one side we have regulatoryrequirements and in Europe we
have CSRD rules.
I'm not European Union, butEuropean Union.
There are CSRD rules and fromnext year it will be obligatory
for many of small and mid-sizedbusinesses.
So even now this is mandatoryfor many big businesses.

(29:25):
There are similar requirementsin Australia, in India, if I'm
not wrong.
Next year will come in NewZealand, some other countries.
Now I know United States.
This is a bit different, butagain I think this is in United
States.
This is a bit different becausethere is not something based on

(29:46):
the United States.
This is based on the States.
So I see that in California youhave some similar rules for
bigger companies, if I'm nottalking Minnesota, but some
other states.
You have opposite rules, butagain we have regulations
whereby some kind of regulations.
But I think when I look at that,I'm looking from ethical

(30:09):
perspective.
Maybe some people will opposeme.
Maybe people do not seepollution outside.
Sometimes we can talk aboutthat as political view, but I
don't think this is political.
I can see if my air is pollutedor not.
That's a fact.
Now we can talk if I can changesomething, but if all of us

(30:34):
pretend we cannot change, I amjust one person we will never
change anything.
I really believe we can do oursmall part of that and that's it
.
For example, I'm building myhouse and I'm trying to make
this house and we have solarpanels and we have heat pumps.
So I will do what I can on myside, even if this is not
related to the business.

(30:54):
So I really believe that weneed to do everything that we
can do in this direction.
And now when we go back to thebusiness, to Microsoft, okay, we
deliver, we deliver.
We started with thisfunctionality two waves ago, two
years, two waves ago and thisis really young feature,

(31:15):
extremely young.
This is third release where wewill deliver some new
functionalities there and I'mreally proud what we succeeded
in only a year and a half tobuild from that.
And this is something what westarted from regulatory, but we
want to improve to be regularlyused.

(31:36):
So sometimes you are notobliged to use, but okay, you
can.
If you don't want, just do notuse and you will see some user
experience in a setup how wedeliver.
So, if you don't want, just donot use and you will see some
user experience and set up howwe deliver.
So if you don't want to use,you will not see that it exists
at all.
So that's it.
We didn't want to make someuser experience weird if you do

(31:56):
not like it.
So, first, this is an appinstalled by default.
And now we can start the topicIf we need to pre-install all
our apps or not.
Probably no, but some of themshould be pre-installed and I'm
uh, I'm still, I'm still believethat sustainability is one of
them that should bepre-installed.

(32:18):
If you do not want, you caneasily uninstall.
And, um, yeah, you can say, yes, I need to waste time to
uninstall, but when I see howmany customers are affected and
they need to report, I think itshould be pre-installed.
And now I said for some of thesefeatures first, this basic

(32:38):
functionality is completelyindependent.
This is a sustainabilityjournal, sustainability ledger
entry.
So if you don't need it, youwill not see.
Only when you search you willfind.
When you type SUS, you willfind something sustainability
there, but you will not see.
If you want to use Raw CenterSustainability Manager, okay,
you will see, but if you arefinance accounting whatever, you

(33:01):
will not see it.
And now we deliver some newfunctionality.
I will explain a little bitmore details.
What?
But to enable thisfunctionality because this
functionality will touch themost of documents in the
Business Central you need toturn on a sustainability setup
Until, by default, this is turnoff, so we didn't want anybody
to see if they don't want to use.

(33:22):
If you turn on, then all yourthe most of your documents.
You will get new columns orfields related to emissions, to
sustainability accounts, dependswhat we are talking about.
But if you do not want to use,you will not see it at all.
So I think this is a goodapproach personally from my side
.
Okay, I am owner of thisfunctionality, so I think I'm

(33:45):
right.
Maybe I'm not, but this is howI look at myself.
I know I'm right.
Let's talk about that.
But you know what I wanted?
I want to make this easier forall people who want to use Just
turn on and you can use.
And for all people who do notlike it or they do not want,

(34:07):
whatever reason, okay, they willnot see it at all.
So easy for both of them.
You cannot make one fit all,but this is something the most
similar with that.
So I said, I'm really proudpersonally from my side because
we started this first way.
We just created what Imentioned this journal,

(34:30):
sustainability, chart of accountand ledger.
It was basic functionality.
You could open this journal,fill in some data and post to
ledger, and that was everythingthat we had Then, after that, we
extended this functionality,adding this in a purchase
document.
So if you get some emission inyour invoice I don't know, for
example, from your electricityyou can easily do it when you

(34:52):
want to post your invoice.
So why to go after that?
So we added some more details.
We put scorecards, goals so youcan forecast.
You have role center.
This is what we deliver inprevious wave, but now we decide
really to go much more deeper.
We enabled this.

(35:13):
Probably.
I will forget some of thefeatures, because we have a huge
list of new features for thiswave.
We enabled water management,waste management, so this is now
really powerful.
You can really track dischargewater, water intensity, type of
water A really powerful featurewhen you look at how many
objects are affected.
Not so many, because I think wemade good architecture in the

(35:36):
beginning.
So now we are just extendingthis architecture, but now you
have much more about that.
Yes, we added the carbonequivalent, so automatically
recalculate all your emissionsto equivalent.
So more and more features arehere.
Then now we try to extend.
People asking okay, I havepurchase document, but what if I
want, when I have generaljournal?

(35:58):
So okay, we extend the generaljournals.
Now this is small feature, butwe extended it.
Then people ask yes, but everytime if I'm using some account
or item I need to choose what issustainability account.
So now we enabled newfunctionality.
You can set up your defaultsustainability account for

(36:18):
general account, for item, forresource for work center,
machine center In this way, thenext way, for item charge as
well.
So we added default accountsfor resource for work center
machine center In this wave, no,but in the next wave for item
charge as well.
So we added default accounts.
If you want to configure Again,if you do not want to use, you
will not see this fast tab, butif you enable to use, you will
get this fast tab,sustainability, fast tab, all

(36:39):
these cards.
So for general accounts youwill get only default account,
but for others you will getdefault account and default
values.
Now, when you buy this phone andif you have emissions related
to this phone, you can putaccount and you can put
emissions.
So you will automaticallycollect whatever documents you

(37:01):
are handling.
You will collect emissions fromyour item, from your resource,
whatever you're doing, you willget everything by default.
And now it opens the door whatwe and why we are doing this.
We added now a new trackingmodel and this is what is well
known in the sustainability areaas the value chain.
So now you can track throughall your operations, your

(37:25):
emissions.
So once you purchase your itemnow some raw material, whatever
you will get from your vendoremissions related to these raw
materials.
Okay, you will post and youwill have another table.
Now sustainability value entryand you can easily understand
from the name what is about.
Actually.

(37:45):
This is value entry and you caneasily understand from the name
what it's about.
Actually this is value entry.
But this is not value entry forcost.
This is value entry foremissions.
Now, what you want, what youget you have locations to
different cities, so youpurchase in one city and you
want to move to different cities.
So you purchase in one city andyou want to move to another

(38:06):
location.
I assume you will transportwith some truck to another
location, so you will haveemission related to this
internal transport, so you canadd your emission in transfer
order.
So when you move to anotherlocation, this item will have I
don't know 5% bigger emissionbecause you have some added
emission in a transport.

(38:27):
Then, based on what you want todo with that, if this is raw
material you want to use inassembly order or in a
production order, it will bevisible in below materials that
I mentioned in the Work MachineCenter.
So this is in the routings Inresources.
Of course you can handle withassembly order, so you will
recalculate when you produce anew assembly item or production

(38:50):
in your finished good will getall this information on the end
and when you sell you will haveyour final emission you are
sending to your customers.
In this moment we didn't add onprintouts because we want to get
a feedback with the customerspartners on how to prepare the
best printouts for thesesubmissions.
But this is in sales invoice soyou can find this field.

(39:13):
So even if you want to enable,you can easily add to your
invoices.
So this is a full value chain.
So this is completely newfunctionality and I need to say
I'm honest, this is not finished.
I say this is not finished.
What it means, everything, whatis delivered, it works.
So it works.
This is in public preview.
When I say this is not finished, I need to explain what is not

(39:36):
finished.
We didn't add, for example, anitem charge.
So now, if you have externaltransport, now you cannot apply
this external transport.
So the next day this is a planto add IT charge.
Then we didn't enable in theprojects.
So if you have projects, theycannot show the final emission

(39:56):
of projects.
So there are some missing parts.
We simply didn't have enoughtime.
I could keep it on my own notto show what we are doing and to
deliver a completedfunctionality, but I think this
is much better to show.
This is public preview.
Even if this limitedfunctionality is enough for some
of customers, they can startusage.

(40:18):
If this is not enough, if ITARis extremely important, okay,
you can test it in a sandbox,you can see how it works.
And even this is extremelyimportant, okay, you can test it
in a sandbox, you can see howit works.
And even this is more agile, wecan get the feedback.
So in the next wave, when weare planning to complete this
functionality, we can get someadditional feedback so we can
improve, maybe even something,something, what we deliver now.
So we are planning to have GA,maybe in October, but let's say,

(40:41):
if not October, november,december, until the end of year,
but in some of minors, with thenext wave.
So this is one of the biggestthings we deliver in this wave,
but this is not the biggest.
This is not only one big thing,because one more proud thing we
didn't deliver because it wouldbe 26.2.

(41:01):
Now I'm saying this publiclyand if I fail, I will fail big,
yes, yes, but this is somethingwhat I already mentioned in the
launch event and I will showthese directions in three weeks.
Yes, if I'm not wrong.
So, co-pilot for sustainability?

(41:23):
Oh, wow, wow, yes, yes, andthis is yeah.
I cannot go into small detailshow it works, but what is the
problem?
What you found?
Sustainability journal, you canuse it, but you can use the
assumptions.
You have emission factors, soyou know how many miles you
drive your car.
You know how many yeah,whatever, something, liters,

(41:45):
gallons, what is a leak of yourrefrigerator.
You know these details, but youdo not know your emission.
If you know emission, forexample, if you get from your
power plant emission for yourelectricity, you're good, you
can put your total emission.
But if you do not know totalemission, you need to calculate.
Okay, you have some inboundinformation, but you need to

(42:06):
have emission factors, and nowMicrosoft does not provide these
emission factors by default.
Having some integration this isnot so cheap.
Providing information, it's notso cheap.
You need to pay for some API tohave integrated, and even this
is not only to pay forsubscribing.
You need properly to make thisintegration.
This is not the easiest way howto have integrated, and even

(42:27):
this is not only to pay forsubscribing.
You need properly to make thisintegration.
This is not the easiest way,how to make it.
You can find some ISVs.
I know they are providing, butwe decided to make it easier.
So, when you fill in yoursustainability journal, we are
using all this information and,as I said, we are trying we will
be prompt engineers.
We expect from users just toprovide proper information.

(42:48):
What does it mean?
You will have some account namegood, you will have some number
of miles or gallons.
You know some information aboutdistance, about quantity, some
information you have inside.
Or, for example, you're flyingwith a.
Okay, now I'm going to LasVegas, I have my flight
Belgrade-Francfort and I haveFrankfurt-Las Vegas.

(43:09):
I need to say, okay, I have one.
Or I can say, if I have directflight, I will say direct flight
, one flight, belgrade-las Vegas, and this is enough.
I have account flight economy,premium economy, business class
difference.
So it depends on how you, howyou want to split your
information accounts.

(43:29):
But what is actually?
On customer expectations, whenyou fill in, system will copy
account description intodescription.
But we expect from users toprovide a bit more information.
Description.
So, if you are driving a car,provide a bit more information.
Description.
So if you are driving a car, Iexpect you will have only
company car, for example, inaccount.

(43:49):
So you need to say what is yourbrand name.
If you are driving BMW,mercedes, tesla, what is the car
?
Or if this is, I don't know,250, 300, this is diesel, petrol
, tdi, whatever.
Just provide basic information.
What it's about.
The same for flight, you need tosay this is business class or

(44:09):
economic class, because this isdifferent system.
It doesn't know how you paidfor flight, so you need to
provide what was direction.
I said from Belgrade to LasVegas.
What was my class.
If I provide this information,that's good.
System will what was my class.
If I provide this information,that's good.
System will calculate what wasthe distance.
System will use emission factors.

(44:30):
Now I will not go into details.
I will explain on directionsand launch events how we
calculate, because I cannot gointo technical details.
But we can recalculate from twodifferent sources because we
are providing internal andexternal sources.
This is what I can say rightnow and it can really help to
get good information and make iteasier for posting.

(44:51):
But one step more Once when yourun Copilot, when you review
and say, okay, that's okay,that's good, you can decide to
keep these emission factors inthe business center for the
future usage.
So you will use less and lessLLM because you know, for
example, for liters of petrol,okay, this is emission factor, I

(45:16):
think once when you calculateyou can keep it.
Or emission per mile Okay, forthis car, once when you
calculate you can keep it andsystem will automatically keep
it.
Next time you do not need torun LLM.
System will automatically useyour existing information system
.
But for example, for flights,if you have only one account,

(45:39):
this is not the best to keep amission because you don't know
where you will travel next time,so it will be wrong information
.
But for the most of thesethings you will use unique
accounts will be unique.
You can keep these emissionsfactors for the future usage and
you will use LLM less and less.
Probably in the beginning youwill use for 90% of your lines,

(45:59):
but with the time it will gomaybe to 20% of your lines.
So it will be much faster, mucheasier to get.
So this is one of the mostimportant things in this wave
and I'm really proud of what weare doing because this is not
easy to get.

Speaker 2 (46:13):
It sounds like there's a lot of things that are
coming out Just to go backreally quick on sustainability
and all the features and be ableto just turn on and turn off if
you don't need it.
I do find a lot of value toutilize the sustainability
module and I am curious fromyour perspective is there a
specific industry where even Iknow in the United States maybe

(46:39):
not every state requires you totrack?
That you know as of right now,but is there a specific industry
where they should even if it'snot required that they should
start tracking sustainabilityand when they do business?
Is there a specific industrythat this would be a perfect fit
for it?
I have an idea, like farming umis perfect for this um to track

(47:01):
the sustainability, because whenI went to Eastern Washington, I
went to a cider place.
They grow apples and thingslike that and they have a
building where they make ciderand I spoke to the owner and she
was very interested inmaintaining her sustainability
and understanding what she'sconsuming and the emissions of

(47:24):
all of her stuff.
And I had a long conversationwith her and I said, hey,
interestingly enough, businessCentral has sustainability, and
she was like, what is BusinessCentral?
And so these are remember,these are smaller farms that are
growing these things, and so Isee industry, farm industry
perfect for it.
Is there any specific otherindustry where this would be a

(47:46):
good fit?

Speaker 3 (47:48):
Yeah, I think there are a lot of industries, for
example, I think this is muchmore related to managers you can
have one farm.
They want to take another farmthey will not need.
So if there is no regulation,we can look at personal
responsibility.
But there are some otherdrivers not all the time

(48:11):
personal responsibility.
What I found.
There are many companies.
Microsoft is one of them.
If you want to be our vendor,you must show that you are,
let's say, an environmentallyresponsible company.
So you need to show us that youare going to your, let's say,

(48:34):
two net zero emissions in onemoment.
So this is not Microsoft, it'snot only one company, more and
more companies, big companiesthey have.
You know I am responsible.
So if I want to work with you,you need to show me that you are
responsible.
And now, if you talk about bigcustomers, yes, even if you do
not want to do it, probably youwill start working because you

(48:57):
do not want to lose your bigcustomer.
So vendors are drivers.
Then what they saw?
We mentioned new generation.
I found that more and more kids.
I say kids 20 years old, lotsof new kids.
So for me they are kids.
They are much younger than myson.
They are looking when they tryto find a new job.

(49:20):
They do not look only in themoney they will earn, they are
looking if they are responsibleas a company.
So there are many drivers.
If you want to attract talentsand all of us we want the best
talents so if you want toattract the best talents, you
need to show much more, not onlyto give them money.
You need to show that you'reresponsible.
So there are many drivers insustainability and what I think

(49:44):
you know when I look insustainability okay, we had to
start from somewhere.
First, you need to makefoundation.
This foundation is not fancy,this is just foundation.
So it doesn't look good, but itmust be properly made so the
architecture can be properlybuilt on top of that.
But I cannot say let me finish,because there is no finished

(50:04):
software product.
But when we, let's say,complete what we are planning to
deliver as a full functionality, it should be done the way that
you as a user will not spendmore than 1-2% more work,
maximum more work in your dailyjob to provide all information.

(50:24):
So this is why we wanted toco-pilot.
We have some other things now wecannot go into small details,
but we are looking in some otherAI functionalities, how to make
it so easy that you will notrecognize that you are using
sustainability at all.
You don't care about that.
You will get some information.
You just need to post yourinvoice and that's it.

(50:46):
Now I'm talking about maybe alittle bit further future, but
you know, this is how.
This is what I personally, whenI am looking in my idea, my
driver, what what I want todeliver?
I want to have functionality.
You're working and actually youdo not need to post invoice.
System will automaticallycollect your invoice for server,

(51:09):
post it and that's it.
The same way, as you will getsome posted invoice, you will
get some items, some item ledgerentry.
You know value entries.
You will get sustainabilityledger entry, sustainability
value entry.
You will just get thisinformation.
So this is something but yeah, Icannot say we will get it
tomorrow, we will not get itnext year, but I am a really

(51:31):
believer that we can do it so inone moment minimum.
I am selfish for businesscentral users.
They do not need to waste theirtime.
They can just enablesustainability and they don't
need to take care about that.
A system will help them to work.
They need to know aboutsustainability if they want to

(51:52):
analyze information.
But even for analyzing, ai canhelp.
So we can do many of thesethings and this is future.
And when I said sorry, I seeyou want to ask us to say
something, but just to finish,because I will forget one more
thing.
You will get a good set ofPower BI reports related to
sustainability.

(52:13):
Nice, even in a package we haveAI-driven Power BI reports.
So you will see, because Ididn't show some of them on the
launch event on Direction NorthAmerica, it will be the first
time showing them in a publicAI-driven Power BI report, so
you will see some really fancythings.

(52:33):
That's fantastic.

Speaker 2 (52:35):
Now I want to touch base on really quickly that
using the, you have to be ableto consume the data very easy,
and so it's exciting to hearfrom you that they're adding a
Power BI dashboard with theproduct Now you had mentioned
about.
Again, this is based on myexperience.
I don't know whether Microsoftis working on this or not, but

(52:56):
one of the conversations I'vehad is that they have a lot of
devices and they want to be ableto track the emissions and so
hopefully, maybe in the nearfuture, where they don't have to
think about that, you can tapinto the IoT devices that would
send that information over.
So you know whether Microsoftis working on that or not.

(53:17):
I think that's one of thefeedback that I receive where I
don't want to think about that.
I don't want to manually haveto do that.
I just wanted to just give methe report and then move on.

Speaker 3 (53:29):
This was one of good examples where probably
Microsoft will not go so deep.
This is industry specific,especially when you have some
IoT devices how we can collectyes, probably we can collect so
good results good informationfrom all these devices.
But this is a place where I seewe need to have ISVs, because

(53:50):
this is industry-specific ordevice-specific, so we can look
for both directions.
But Microsoft is trying todeliver horizontal solutions, so
we want to cover horizontalsolutions.
So we want to make this richwith different AI features.
I don't want to now mentionnames, what kind of AI features,
but we want to make this richwith different AI features.
I don't want to now mentionnames, what kind of AI features,
but we want to make this richwith AI features so you can

(54:10):
easily integrate tomorrow withany device.
You can use some Azure.
Probably now I will fail withall these names because we have
so many tools, Some of IoT hubsin Azure.
You can connect there, collectinformation, connect to BC and
then we will have some AI toolsto handle with that but we want

(54:31):
to make this powerful in theframework.
So if you're working withoutindustry-specific, you can work
without any problem withMiniCentral.
If you have some industry, youcan easily connect and integrate
with some external tools.
So this is what we want toachieve.
I know this is not easy, butlet's see.
And it depends on one variableit depends on usage.

(54:51):
So if you see that people areusing sustainability, yes, we
will invest.
And if you do not see, thatmeans we failed.
But for now, I got two monthsago.
I got two months ago from oneof our big partners in Norway

(55:12):
that we got from their site andthis is the first time I got
this information.
We got a new customer because ofthe sustainability module
inside and I was so wow, Icannot explain.
Okay, even if this is one, Idon't know how many users I
didn't ask.
So now I need to get officiallyconfirmation.
We can handle.
I cannot talk about partners,about customers, so I need to

(55:35):
get official confirmation.
We can use EasyTales, but youknow, even getting one user that
he or she decided to useBusiness Central because of
sustainability feature, this isa great thing.
This is really great.
Especially, we didn't deliverstill so many functionalities.
I say this is before thisrelease.

(55:55):
This is just one year oldfunctionality in the Business
Central.
This is still so young, this isbaby.

Speaker 1 (56:01):
Yes.

Speaker 3 (56:02):
This is really baby.
It is a great feature.

Speaker 1 (56:05):
And I like the feature and you hit on a key
point that having it where it isthere and it's used, part of
the whole sustainability.
Conscientious't see theinformation.
It doesn't really exist.

(56:25):
But if you start to tracksustainability, start to track
your usage, your carbonfootprint or your emissions, you
see really what your dailyfunctions do to the environment
and you may now, with your beingaware of it, can do things to
curb your habit of using things.
It's just like people trackcalories for food or they track

(56:46):
their types of macros and thedifferent micronutrients.
Once you start tracking it, youbecome aware, your diet changes
and you have an improved diet.
So I'm a fan of sustainabilityeven if it's not mandatory here
in the United States at thispoint but to start tracking it
and individuals will changetheir habits and once

(57:07):
individuals see the impact theymay change.
Because, I agree with you, youcan't deny pollution, you can't
deny waste.
You see it and it's tangible,it's touchable Even if it's in
the air, it's still not rightand it affects everybody.
So anybody wasting or causingpollution in one part of the
world affects individuals in theother part of the world as well

(57:31):
.
So it's everybody has to dotheir little piece, like you
said, it's.
All the little pieces add up tobig and if everybody does a
small change, it makes a hugeimpact on the environment.

Speaker 3 (57:43):
Even if we decrease altogether for 10%, 10% is way
more than nothing.
So let's try.
Let's try to improve our worldfor 1%.
If we improve ourselves 1% or2%, this is a big improvement.
And you know, in 10 years, forexample, 2% in 10 years, this is

(58:07):
not 20%, because now we need tocalculate additional 2%, but
this is more than 20%.
You will be an expert in somearea.
So even if only prove yourself2% or 3% per year, you will be
an expert after some 10 yearsworking on some specific
situation.
And this is the same way inpollution, whatever.
If you decrease for 1%, 2%, onlyfor 1-2%, but we can easily

(58:28):
calculate.
You know when I see what weneed to do, we can easily
improve, not for 2%, for muchmore, so minimum.
As I said, let's start trackingIf we cannot improve, but let's
first start tracking when yousee impact, when you see how
many tons all of us aredelivering into the air, carbon

(58:50):
dioxide into the air, maybe itwill.
We will look at thatdifferently now I'm looking when
I compare flight.
Definitely I will not travel tothe United States with a boat.
I cannot walk and I cannot swim.
I like to run, but swimming isa little bit too dangerous, so I
need to go by the plane, but ifI need to go by car, train or

(59:15):
airplane, you can easilycalculate.
You can see.
Now, this is really not when yousee numbers, because earlier I
didn't know this difference, butwhen you start to calculate
this is a big, this is a hugedifference.
So, yeah, we have regulations,we have vendors, we have future
employees, we have personalresponsibility, so we have all

(59:38):
these drivers and I really hopepeople will.
If nothing, people will startto use Business Central and get
some benefit, even 20% of users.
If they are using, yeah, that'sgood.
And we will get some 20% of newusers because they need
sustainability and they areusing some other ERPs without
this functionality.

Speaker 1 (59:59):
So yeah, I know I think it's a great feature and I
think it's great for theproduct and I think it's great
for the environment, but wetalked about sustainability.
Now, another new feature whichyou work with and we talked
about briefly is the e-documents.
E-documents what is e-documentsin Business Central?

Speaker 3 (01:00:17):
Yeah, e-documents in Business Central.
It's funny how we started withthis functionality, because
first name was invoicing and wecreated invoicing and then we
decided, no, no, no, we willchange the future if you change
feature name.
Because when we one moment westarted to work said, okay, but
it can work with other documentsas well, so, okay, why to limit

(01:00:41):
ourselves and partners witheven naming invoices?
Because if you provide name, itwill indirect say, okay, this
is for invoicing, but this isnot, this is for documents.
So we started again.
I think this is three days ago,year and a half, if I'm not
wrong, yes, less than two years,a year and a half when we

(01:01:03):
started with the documents andin the beginning, again, it was
just a framework.
Then we tried to add someconnectors, more and more
different formats and what it'sabout Again in Europe, and
actually I think that the mostproactive continent about

(01:01:29):
electronic invoicing is SouthAmerica.
I think that almost allcountries in South America
probably not all, but the mostof them have some kind of
mandatory electronic invoicing.
Then the European Union yes,they have for a few years

(01:01:53):
mandatory B2G, but now, countryby country, they are adding B2B
as mandatory.
I know in my country, serbia,two years now, is mandatory
electronic e-voicing In Asia, inIndia, in Malaysia, in Saudi
Arabia, probably.
I forget some of countries, Itried not to count all of them.
This is already mandatory, soyou cannot deliver in voice.

(01:02:15):
Another way you must deliver iselectronic voice.
And electronic voice we can useall model.
I will have some XML.
Let's say this is a PayPal, forexample, and I will send you
via email and that's it.
But now we do not talk aboutthat.
We are sending about providers.
So in some countries you havemandatory local authorities

(01:02:35):
where you need to send yourelectronic invoice.
That's it.
You can send directly sometimes, sometimes you can send via
some providers, or sometimes youcan do it only through
providers.
It depends from country tocountry.
So there are so many differentmodels.
So now in some countries youcan say this let's call this
four or five corners model.
You are sending to one provider.

(01:02:56):
This provider will exchangewith the government.
If this is five corners, fourcorners, some, another provider,
whatever, and then you will getinformation.
But in some situations you havethis pre-clearance model where
you will send to authorities.
They will send you back clear,guid, qr code, whatever, and
then you can send to yourcustomer.
So there are many, manydifferent models and we wanted

(01:03:19):
to make one fit for all.
And yes, this is hard to makeone fit for all, but you cannot
make complete a solution, onefit for all, but you can create.
Framework Idea was to create aframework to cover, let's say,
80 to 90% of functionalities inthe framework.
So we still didn't finish withthe framework.
Now we are adding a few morethings in this framework and

(01:03:41):
probably in the future we willadd more and more because
authorities are asking more andmore.
But we wanted to make thisstable and now this is pretty
stable.
Now we already cleaned allsmall issues here and there.
This is stable.
And then on the top of thisframework we can have specific
apps.
Specific apps in the firstplace are connectors.

(01:04:02):
So now, if you're working withPayPal providers, we started now
I can mention, because this ispublic information we started
with Pagero and Avalara as firsttwo providers.
This is officially app.
You can find on AppSource.
This is pre-installed.
Now we have added sign-up andlogic.

(01:04:24):
With this wave and I can say,because it will come in two
waves, two miners, continia willhave added connector B2B router
and now probably I will saythree dots, because I expect
eight or nine connectors to have, let's say, next few months,

(01:04:49):
and if I forgot to mention oneof some of them, please guys,
sorry, but all of theseconnectors will be on our
documentation so people will seewhat is inside.
The idea is to have, by default,big global providers.
So we cannot provide allconnectors, because there are
hundreds of thousands ofdifferent local connectors.

(01:05:10):
But we wanted to provide bigplayers, global players, so you
can choose what you want to use.
You still need to pay them, soyou need to sign a contract with
them, but technically, when youhave a credential, when you go
to one of them and getcredentials, you can just choose
which one you want to use,click, enter your credentials
and technically, you will beconnected.
You can start working withoutany problem.

(01:05:31):
So this is what we added, andthen, on top of that, we are
adding different formats.
We have PEPL, bis-3 as adefault format in W1, because
this is the most used formatglobally.
But we have different localformats.
For example, now we deliver inthis way Australia, new Zealand,
peppel Pint, anz.
Now we have in Denmark, oubl InGermany, xrehnung In Spain,

(01:05:56):
factura-a.
Again, I will probably misssome of them.
I'm trying not to forget that'sa lot already.
Yeah, I don't know a lot alreadymany of these things, and this
is what we deliver, just in thisway, because many of these
localizations are delivered inthis way and we have, in the
next few minors, we are workingon sub-new localizations.

(01:06:19):
So this is what we are doing,so you can easily install.
Okay, this is my format.
This is provider.
I want to be connected andthat's it.
You can start install.
Okay, this is my format.
This is provider.
I want to be connected andthat's it.
You can start to work.
You just need to choose in yourcustomers workflow how you want
to work, what is your serviceand how, and so on.
And when you post yourdocuments, your document will be
sent to this network and that'sit.

(01:06:40):
But what else?
Now we added more things inthis way.
Imagine you will get invoicedto your network.
This is XML, this is machinereadable, perfect, yes, you can
read, your system can read, andyou can map and continue to
proceed.
So it works in both directionsyou can send and you can receive

(01:07:02):
to your network.
So that's good, but you need tosee what you receive before you
proceed.
And you can download and open.
But this is XML.
But, what is more, appleprovides one option to have
embedded PDF into this XML as abinary, embedded binary code in

(01:07:24):
the site.
So now we embedded, we enabled.
When you post documents, youjust need to check to enable a
setup that you want to enablePDF System will automatically
take your layout of your voiceand embed into your XML.
So when you send to yourcustomer, your customer will get

(01:07:44):
both XML and embedded PDF.
If your vendor is sending toyou, the same way with embedded
PDF system, when you receive anactual document, system will
automatically extract PDF so youwill see PDF and plus one more
thing In this way we enable XMLpreview.
So this is dynamically XMLpreview.

(01:08:06):
So this is dynamic XML preview,even if you do not have PDFs.
So you don't have, you canclick show me extracted document
.
So, even if this is differenttype of formats, you will see
aha, this is my header, my lines.
Okay, you do not have allheader and line, all information
, header and lines as you havein P invoice, because this is

(01:08:28):
simply not the same what youwill get from your vendor, but
what is inside you will see.
So you will see your lines,what is in header, what is your
tax, vat, whatever, and you cansee aha, this is not what we
agree about, this price or youknow something like that.
You can reject if this is notthe right document or you can

(01:08:48):
approve.
So we improve a lot of thesethings in this way so you can
really easily handle.
And one more thing, not createdby my team, my team will handle
with that, but we work togetherwith Kenny.
This is now big credit to Kenny, but he finished with his team.
In some countries there arespecific electronic invoicing

(01:09:11):
Germany, france, probably I willmiss some of countries.
They have different approach.
They have PDF, so humanreadable format with embedded
XML, so PDF-A format.
It was complicated.
You couldn't handle this partpart.
So Kenny finished a great job.
So now we enable our platformgetting pdf and extracting

(01:09:35):
actually from this pdf.
So we didn't now finish, butthis is task, so we are working
on that to enable firstlocalizations.
So now, if you get pdf, enablefirst localizations.
So now, if you get PDFA, systemautomatically extracts the same
way as it had opposite extractXML and proceed with this XML
automatically creating purchaseinvoice, but you will get this

(01:09:57):
PDF as a human readable formatso you can use it.
So there are some really goodthings, many small improvements.
Now I cannot go.
You can find the result manysmall improvements, more than 10
small improvements, electronicdocuments in this wave.
But I will point again toanother, my colleague, because

(01:10:17):
what is important I mentioned,we started with electronic
invoicing.
I said, okay, let's move thisto electronic documents.
Probably we will use this forsome other things.
So now we change an interface,we enable interface for partners
so partners can build EDIwhatever they want to exchange.
We will not provide some salesorders exchanging.

(01:10:38):
So this is not what we areplanning to do.
We will limit ourselves toregulatory things.
But if you want to use this foritem catalogs, whatever you
want to use this for itemcatalogs, whatever you want to
use, you can use it.
Now you have interface.
You can change document types,you can add new document types.
You can work with that withoutany problem.
And we will add, because now weneed for some other countries

(01:10:59):
shipments, for example, not onlyvoice, but there are
e-shipments as well and someother types.
We will deliver Some of them.
They are required by law insome countries, but again, this
is more important for ISVs.
They can do much more.
So this is why we call itdocuments and there is more.
Again, I have put some credit toKenny.

(01:11:21):
Now I put some credit to mycolleague, soren.
As we are working together onthat.
We made a good framework.
This is important to send amessage.
Maybe when you're doingsomething from scratch, people
are using why are you doing thisway, another way?
But strategy is a bit differentand we cannot show everything
in advance what we are doing.

(01:11:42):
But now we created e-documents.
Maybe e-documents is not aproper naming.
We can talk about that.
This year, sorin and I willhave a common session in the
direction of North America, sowe will get, maybe, feedback for
partners.
Maybe we need to change name, Idon't know.
Let's see what we will do onthe end.
But now let's talk aboutframework and what e-documents

(01:12:04):
is Everything.
What I explained this isexchanging with electronic
documents.
Electronic documents is somekind of xml, json, ubl, whatever
, something machine readable,and that's good.
It works perfectly fine.
Yes, there are a lot of spacefor improvements and we are
doing so.
But what we could do elseadditional?

(01:12:27):
Maybe you'll find some of SorenPost.
He's putting some information,so I will not go into his part
because he has much more to add.
He'll be there so you can speakwith him as well.
We can talk together if youwant.

Speaker 1 (01:12:48):
Rumor has it, we may have a follow-up to this and
have a discussion with Soren.

Speaker 3 (01:12:50):
I have spoken with.

Speaker 1 (01:12:51):
Soren about this and I think we are planning a
follow-up.

Speaker 3 (01:12:55):
I will not go into the last mile what he is doing
right now, but I will explainone piece of work Especially.
Let's look in the United States.
You can use voluntarilyelectronic voice in the United
States.
You can use voluntarilyelectronic e-voice in the United
States, but there is noregulation.
But I'm an associated member ofDBNA, so this is a network for

(01:13:18):
a good network, with bigproviders and big companies that
are working on somehow makingelectronic e-voicing platform in
the United States.
States and what I heard so faron all these meetings.
I don't know when and if or ifit will be enabled, but if they
do, if they finish everything asa plan, it will be a really

(01:13:39):
great thing.
It will be really great.
So I don't know how it will gowith all regulations, states.
It will be for country perstate, so you know your
regulations better than I.
But in one moment probably itwill be introduced in the United
States electronic e-voicing,but right now probably a really

(01:13:59):
small number of companies willuse electronic e-voicing.
So if you want to use, yes, wehave connectors, we have formats
you can use, but the most ofcompanies use PDFs.

Speaker 1 (01:14:10):
Yes, email PDFs, downloadable PDFs, PDFs
everywhere sent to Asia DocumentIntelligence.

Speaker 3 (01:14:26):
For all people who do not know what is Asia Document
Intelligence, this is our AsiaOCR service.
So now embedded Asia OCRservice, we will send this PDF
there.
We will get from human readableformat.
We will get back JSON, somachine readable format, and
from that moment system willbehave the same as you got
electronic voice.
So in general, system willbehave the same as you got
electronic voice.

(01:14:47):
So in general it will be thesame.
If you get electronic voice,machine readable format, system
will proceed.
If you get PDF, one step more,system will send to Asian
Document Intelligence and get itback as a JSON and proceed the
same way.
So this is yet, let's say,opening the door for additional

(01:15:09):
discussion.

Speaker 1 (01:15:09):
But I do not want to continue this.
I have so many questions onthat, but we're going to wait
because we do have somethingscheduled in the future.
I'm excited about that, by theway with what Soren's working,
because I have an opportunityworking with him on that.

Speaker 2 (01:15:22):
But, like you said, I'll leave it to him to make an
announcement.
It's pretty cool.

Speaker 3 (01:15:29):
Yeah, we were together on some things how to
make this the same way, Becausein general now we can split
easily.
Yes, United States, you do nothave electronic e-voicing.
You have the PDFs.
In Denmark, this is mandatoryelectronic e-voicing.
They work with electronice-voicing.
Yes, but there is always butyes, you're working in Denmark,
you have mandatory electronicinvoicing, but you have vendors

(01:15:52):
from the United States and youdo not have electronic invoicing
.
So, even if I'm Danish okay,I'm not, but if I'm a Danish
company and I have electronicinvoicing and I have a big
vendor from the United States,the biggest one and now I will

(01:16:16):
have invoices with hundreds oflines what to do, and okay, if
we deliver a different approach,okay, yes, we could handle it
different, but so I need to haveone approach working with
project invoices, anotherapproach and work with PDFs.
But what we wanted to doapproach working with electronic
invoices, another approach whenworking with PDFs, but what we
wanted to do, we wanted to havethe same approach.
If you are a person who areworking with incoming, inbound,
whatever you call thesedocuments, this is the same user
interface.
This is the same framework,Never mind even if you have

(01:16:39):
electronic invoicing monitor inyour countries, but you got from
another country PDFs, nevermind.
For you, this is absolutely thesame, so you're proceeding the
same way.
So everything what we arebuilding for this PDF part, this
is applicable for electronicinvoicing.
Everything what we did and whatwe are doing for electronic

(01:17:00):
invoicing, this is applicablefor OCR system.
So, for example, Copilot formatching purchase orders with
Direct Voice.
It works with this PDF inVoices as well.
So that's it, Because, fromthis moment when we have
machine-level format, that's it.
And for this, another part,Christopher, you know what we

(01:17:20):
are talking about.
This is Ben Sorin.
Can we talk about that Again?
Everything what is there forthis PDF part, it will work for
electronic e-voice as well.
So this is the main achievement.
We have the common tools.
So all AI features I will talkabout AI features All AI

(01:17:42):
features will work the same waywith any type of documents.
So this is one of the mostimportant achievements we
succeed with with documents.

Speaker 1 (01:17:53):
And it also works with helping with sustainability
.
I think about when I hear ofe-documents, because if you can
cut down, I know people workwith.
Believe it or not, a lot ofpeople here in the United States
use paper still.

Speaker 3 (01:18:04):
I don't understand Just like we still use checks.
I don't understand, so you toldthis.
I didn't want to mention, butyou mentioned it.

Speaker 1 (01:18:17):
No but it is.
It's helpful that the wholee-document piece for the
functionality that you hadtalked about is exciting because
it makes it easier forindividuals to use.
But again, going back with thewhole notion of being
responsible and sustainability,adding those features in essence
contribute to sustainablefunctions because we can

(01:18:38):
eliminate the need to have paper.
And then I know people can say,well, it's electronic, it's
being mailed.
You know I'm not getting allthat stuff, but at least you
don't have to print and maildocuments either way anymore.
You can now electronicallytransfer them and bring them in
a little bit easier as well,which is great, and we will
follow up on the great features.

Speaker 3 (01:19:00):
Two things about e-documents and sustainability.
First, yes, we will say we donot need to cut trees to print
the voices.
So this is extremely important.
And I was even thinking becausenow I need to check if this is
okay, because there are someofficial information.
You know, I don't know athousand pieces of paper, how

(01:19:24):
many trees you will save.
So I'm even thinking maybe toadd one small chart in raw
centers to show how many treesyou saved, printing invoices.

Speaker 1 (01:19:35):
I'm thinking.

Speaker 3 (01:19:38):
I need to check internally, externally, with the
partners.
First, I want to get frompartners' customer feedback if
this is good, if this is usable,if people would like to have it
.
And I need to check internallyof this is customer feedback, if
this is good, if this is usable, if people would like to have
it.
And I need to check internallyif this is compliance, to show
some kind of charts showing this.
But there are another partElectronic e-voice in PayPal.

(01:19:59):
What I heard that they will soonintroduce additional tag for
emissions for carbon footprintor so it will be important
additional tag for emissions forcarbon footprint.
So it would be important.
We can automatically use thisinformation in the system or
plus on PDF.
Again, if you have informationabout emission PDF when we send

(01:20:20):
to Azure Intelligence, yes, wewill collect this information
and you can automatically post.
This is related with what Imentioned.
We should have allsustainability postings without
doing this by ourselves.
So if our OCR model, we findthis sustainability information,
yes, it will collect and itwill add it to our system.
You will not even know aboutthat.

(01:20:41):
You just need to check yourinformation, you will post and
you will have all emissionsinformation inside the system.
So, okay, this is just onepiece of all these things
situation.
But, yes, this is so connectedwith sustainability and make it
easier.
Yeah, probably it will beeasier for tax authorities to

(01:21:04):
keep their eyes on what you'redoing the business.
But yeah, that's life.

Speaker 1 (01:21:10):
It's great, sustainability is important and
it shows how technology can behelpful.
We talked about using tools forwhat they're intended to be
used for, and in this case,these are extremely helpful.
I know we've been here for abit, but let's jump into the big
bear.
I know we're pressing here fora bit, but let's jump into the
big bear.
I know we're pressing upagainst time here, but the big
bear of the improvements here inthe United States which

(01:21:35):
admittedly there's been somechallenges over the years
because of the complexity of iton its own are the 1099s.
Now we can Well we can stop nowand then just do another day of
1099s.

Speaker 3 (01:21:48):
We can discuss if we made improvements or
disappointments.
Yep, I will make a shortintroduction because this
introduction is important forwhat we did in the last two
weeks and what we are trying tofinish very soon.

(01:22:10):
When I joined the team, I gotthis information from my manager
.
Keep your eyes in November,december, about 1089.
What is 1089?
And then suddenly I found thisthe world worst possible way,
because your IRS is, I cannotsay, better or worse than any

(01:22:32):
other internal revenue serviceglobally.
They are delivering informationin the last moment and assuming
that all of us can finish injust a couple of hours all our
hot fixes to be ready for allthese changes.
So I found that they are mostlydelivering new differences, new

(01:22:53):
adjustments on printouts inlate November.
So we have less than a monthactually to finish all these
things and I know my colleague,artur, he worked the most of
that.
He didn't sleep during Decemberjust to finish and after that,
early in January, to finish hotfixes to everything.

(01:23:14):
What went wrong?
Because the biggest problem iswe had to fit printing on
pre-printed layouts.
Pre-printed forms.
Our layout to pre-printed forms.
More paper.
We love paper.
Plus, we do not use pre-printedforms.
Our layout of pre-printed formsoh, more paper we love paper
plus, we do not use the samepaper formats in Europe and

(01:23:35):
United States, so this is evenworse.
When we succeed on our side,this is not the same.
We cannot order, so we had tohave someone who will order
these documents in United States.
Then they will send us a posthere.
So it was so complicated tofinish and just one millimeter
left right up and down oh,failure.

(01:23:56):
So it was so, so complicated.
On the end, this is not socomplicated set of information,
but this is complicated todeliver.
And then I need to say IRS didsome good things.
They started to set ofinformation, but this is
complicated to deliver.
And then I need to say IRS didsome good things.
They started to cut the numberof forms to make mandatory

(01:24:18):
electronic delivering.
So now, if I'm not wrong maybeI'm wrong, but I think if you
deliver more than 10, 1089s, youneed to deliver electronically,
and we can assume that most ofthe users will send more than 10
1099 forms.
So we are okay if you say yes,most of them can do

(01:24:40):
electronically, so we do notneed to pre-print.
Then I had to read so manydifferent regulations and I am
not native English.
You can conclude from mypronunciations.
I can understand good, but whenit comes to legislation, this
is not the same, even if I'mreading on my own language.
Sometimes you need to have somelawyer, some expert, to explain

(01:25:02):
some details.
But okay, luckily I had goodfriends who will explain some
information and some details.
But okay, luckily I had goodfriends who will explain some
information and some details.
So I faced three years in a rowwith these issues and I said
this is too much.
Not because of me, because thisis stressful for all of us.
Okay, this is stressful for me.
I can be selfish and say thisis stressful for me.

(01:25:24):
I see, arthur, but now I canimagine how many partners and
how many customers, and you know, even I can say okay for you,
you are partners, you areworking this, you are earning
money sorry, guys, that's howbusiness is going but they are
customers.
They are just looking in thesky and hoping Microsoft and

(01:25:45):
partners will deliver everythingon a time and they will not
need to pay fines.
So this is stressful for all ofus, for all our users, for you
as a partner, for us PMs,engineers, for my manager.
This is stressful for everybodyand I said in one moment it
should stop.
We cannot continue.

(01:26:06):
Yes, for our support.
I forgot our support guys andbig thanks to all of them,
because they are doing a greatjob.
Maybe you know customerpartners cannot recognize this
because they are definitelyoverloaded with all cases and
they are doing a great job, andnot only what they are doing in
communication with customerpartners, but they are providing

(01:26:28):
all this information in aproper way to our HNA team so we
can handle with all these cases, so many stress.
And I said okay, it should stop.
In one moment it should stop.
So decision was yes, if we wantto stop, we need to completely

(01:26:49):
deprecate old model, because wecannot improve old model to make
more modern, to make modern, sothere is no way.
So what we wanted now I said ok, we need to deprecate what we
wanted to achieve.
I wanted now I am speaking inmy name.
In first place, I wanted toachieve.
I wanted now I am speaking inmy name in the first place, I
wanted to achieve aself-sufficient system that if

(01:27:13):
something is changing in thelast moment, you can do it
without us, not with the codeWithout code.
With the code, yeah, you canalways make extensions, but not
the code Without code, with asimple setup.
Yes, we will always make anextension, but not the code
Without code, with a simplesetup.
Yes, we will try to provide asetup, but yes, if it just fails

(01:27:33):
.
Because now I remember this yearwe had two systems so we had to
support both of them and wetalked with all people and they
said no changes in 1089preprinted forms at all.
And yes, there are no changes.
The same.
I thought, luckily, okay, thelast year we are supporting all
models, no changes.
And then we found in Januaryyes, we had a change.

(01:27:57):
And what was the change?
Previous year we printed yearwith four digits.
This year we had pre-printedfirst two digits and we had to
cut only to four digits.
This year we had pre-printedfirst two digits and we had to
cut only to two digits.
Welcome to the.

Speaker 1 (01:28:13):
IRS.

Speaker 3 (01:28:14):
Yes, now Okay, I will keep myself out of that, I will
not talk about that.

Speaker 1 (01:28:22):
Taxes are due on April 15th for personal in the
United States.
They'll make changes up untilMarch 31st and even after April
15th until you have to file yourtaxes again.

Speaker 3 (01:28:31):
But now I'm looking at some person who decided to
make these changes.
Why, come on?
Why I understand.
If you have new form box, ifyou have different values,
whatever form box, if you havedifferent values, whatever.
If you want to providedifferent address, if you want
to separate this address intocolumns because you want to

(01:28:52):
handle different because of somereporting okay, yes, maybe
sometimes we cannot see a reason, but okay, but why the hell you
need to have different?
Because this is only printing,this is printing.
If you are satisfied withprinting two digits, why are you
not satisfied with printingfour digits?
What is the problem with that?

(01:29:13):
And this is one of the reasonswhy I said we had to stop
supporting this way, becausethis is completely wrong.
This is wrong for all of us.
And this is the last thing Ithink we had in the last moment.
We couldn't deliver, because ifyou waited our hotfix, even for
hotfix, you know we need sometime for applying all hotfixes.

(01:29:35):
So Arthur did in the lastmoment he made PTE and sent to
our supporting network.
Just take this PTE and use it,because we want.
We know what you are facing youas a partner, and customers, all
of you, because many of ourpartners are customers as well,
because you need to report 1099as well.

(01:29:55):
So you are user and partnersand we did it the best way that
we could.
But this is not good enough,and being good enough is not on
us, because we cannot be better,because we are dependent on IRS
and, yeah, that's the way.
So we wanted to make you knowif this is a difference.

(01:30:18):
Okay, you can do it easilywithout any support from
Microsoft, because everythingwill be configurable, and so it
was decision.
Everything must be configurable.
And so it was a decision.
Everything must be configurable.
Then what we need to have.
We face people who want tocheck what they had last year.
Now it changes, but if youremember, every time when you

(01:30:41):
run, take new even I forgot whatwas the action, but take new
for new year, that's it.
You cannot handle it previousyear anymore.
You can handle only with oneyear.
So, okay, this is the wrong.
So we decided okay, let's,let's take few things.
We want to have document so youcan easily open.

(01:31:01):
You can check for each of them.
If you want to change something, you do not need to go to
ledger entries.
You have documents so you canchange information document.
This is one of the importantthings.
Another is it must beconfigurable.
So what does it mean?
If you are submitting your 1099electronically, you are allowed

(01:31:23):
not to send on pre-printed formsto your vendors.
You can use substitutes.
You need to provide allinformation.
We have on our original 1089pre-printed form all information
.
But this is substitute and thisis something that is allowed.
You need to provide allinformation and you can report
electronically.

(01:31:44):
So we created a setupconfiguration form where we will
provide we will continue tosupport in the future all
updates if there are new forms,all these differences in the
future.
But if we are late for somereason we didn't see, you can
easily add, you can change.

(01:32:05):
This is very easy.
You can just change form andsay, okay, I want this form for
box, this is the name and thisis for where I will take this
information, and that's it.
And even for these notes, whatdoes it mean?
We have additional that you canadd all these notes so you can
easily put everything what youneed there and you can print and

(01:32:26):
send Then.
What is more, we wanted toautomate it and I got this idea
on UG Summit two years ago, whenone of the ladies asked me.
We talked about how we canimprove this process.
I would like to send all theseforms by email.
But they said, but how I canpre-print on pre-printed forms

(01:32:49):
sent by email?
I cannot do it, but I foundthat okay, we can send this
substitute.
So I found in the redlegislation you need to get
consent from your vendor.
So I cannot Microsoft if youwant to be compliant, we cannot
enable all vendors to be readyfor receiving, so you need
manually to click that thisvendor provided consent that

(01:33:14):
they want to receive electronicthrough email to get their 1099.
So that is good.
And then plus now, now thereare some sensitive information.
But what is again good inlegislation they said you can
hide four digits on tin.
So you have in configurationyou can hide, you can print as

(01:33:39):
is, you can hide on tin, vendortin, you can find on both vendor
and your tin.
So this is minimum protection,what we can provide.
And now again, one credit toKenny, because this is something
what we will do, because a lotof improvement on PDFs.
Now, one of reasons actuallywhy we drive all these changes
on PDFs was regulatoryrequirements, and we will.

(01:34:02):
Now we have, with new way, apossibility to add password
protection PDF.
So the idea is to Now I cannotpromise when, because there are
a lot of things in the backlogbut we are thinking to add
password protection to this PDF,so it will be much, much higher

(01:34:23):
protection when we are sendingvia email, so nobody can take
still whatever and misuse thisinformation.
So we just need to see what isthe best way, how to keep this
password and so on, so on.
We need to rethink it a bitmore.
Now we have platform enablement, but we need to rethink how you
know what is the properworkflow, how to keep all this

(01:34:43):
information the proper way.
But this is just to understandhow we are thinking, and this is
much more about collaborationwith us.
We are not islands that I workin my job.
Some other colleagues areworking their job.
There are a lot ofcollaborations between startups.
We are looking who is workingon what to make the best
possible results together.

(01:35:05):
It's all the time we do not see.
You know I don't see when Ineed to deliver.
I need to deliver.
My name is a new feature.
I don't think if this is thebest for me, we need to think
this is best for Microsoft.
So, if my colleague has a betteridea, okay, I will take you
know this is better for him todeliver this because there are
more value for business centerthan Microsoft for customers in

(01:35:25):
the first place.
So this is how we are working.
So this is great example ofcollaboration.
Actually, I mentioned a few ofthem during our conversation
today, but this is somethingwhat will come in one moment.
But let's focus what we haveright now so we can send in a
bulk.
So when you deliver, if youhave consent, you just need to

(01:35:48):
send Okay, send, and system willsend to all emails in the bulk.
Then one more thing we canchoose if you are using standard
email, you have email address,but if you have specific email
for sending tags, documentation,you can add IRS email.
So if this is a differentperson, yes, you can add.

(01:36:12):
If you didn't add this IRSemail, system will use default
email for these vendors.
So there are some commodities,how you can use this bulk
sending.
But if there is no consent forall others, you can print normal
print on these substitutes andthen you can send by regular
mail.
So you have old way and new way.

(01:36:33):
And now another part submittingto 1099 IRS 1099 form.
We are working I said we areworking Present continues To
finish integration with IRSthrough IRS service.

(01:36:55):
We had a lot of issues aboutcertificates, about getting
proper IDs.
This is not easy.
This is definitely not an easything.
I expected we would do so easy,but there is nothing easy about
1089.
So this still didn't finish.
So now we have some securityreviews, security issues with

(01:37:19):
this A2A integration.
So you know security iscurrently.
If you talk about issues, thisis issue number one all the time
.
So you know security iscurrently.
If you talk about issues, thisis issue number one all the time
.
So if we do not pass all thesesecurity bullet points when you
create new functionality, wecannot deliver.
So we are not so fartechnically to deliver, but we

(01:37:41):
need to resolve some securityissues there.
So again, this is tax.
This is tax.
This is extremely sensitiveevery time we talk about taxes.
So security cannot be coveredwith 95% or 98%.
It must be covered with99.99999, because this is not
possible with 100%.
There is nobody to say 100% issecurity, but 99.999 can be

(01:38:06):
achieved.
So we are currently looking atthat.
I hope in 2, 3, 4 months Idon't know, I hope in 2 but
maybe 4 months we will finishthis last mile with integration.
And now, when I say integrationall the time there is.
But this integration can workfor SaaS users Because IRS

(01:38:34):
allows to enable TIN forsoftware.
Only one TIN for this software,For this business central, I
can enable one T so you will useactually Microsoft registration
team and Microsoft certificate.
You are sending your team, butintegration team and integration
certificate will be Microsoftcertificate.

(01:38:56):
Irs will not allow three, fouror hundreds of different
certificates per customer, so wemust use our certificate.
So it was a little bit morecomplicated part to deliver this
type of certificate asMicrosoft is providing the
security channel and users willuse.
So for SaaS users there willnot be a problem.
Once we complete it you justneed to go to click submit and

(01:39:19):
that's it.
You will track your progress.
You will have some traffic liesthere.
Okay, traffic lies, I don'tmean literally, but some kind of
statuses.
You will see this is submittedand then if for some reason,
this is rejected, you will getthat this is rejected.

(01:39:41):
If this is approved, you willget this information back from
IRS.
So this is really I think itwould be wonderful once we
complete it and I reallyencourage everybody minimum who
is working with SaaS.
Use it because it will bereally great.
You can just click submit.
System will submit, send viaemails for all your vendors or,

(01:40:02):
if they didn't provide consent,it will be printed and for IRS
it will be submitted and youwill get all the information.
If this is good, good, approved, accepted, approved I don't
know all statuses now.

Speaker 2 (01:40:16):
You want them to try it right, Like once the security
passed, then people should tryit.

Speaker 3 (01:40:23):
Yeah, it would be really great and I'm really
proud of what we are doing.
Okay, I will go back to someissues we have with all these
things.
So this is not everythingsunshine.
So we have issues.
And on the other side, foron-prem users and work around in
the meantime, before we enablethis, a2a is you can download a

(01:40:49):
disk file for submitting to FHIRsystem so you can download and
submit manually to FHIR Againdigitally submission.
But you need to download thisfile and submit to FHIR.
So this was a workaround forthis year and to FHIR.
So this was a workaround forthis year and if for some reason

(01:41:10):
, we do not finish until the endof the year I do not expect
that but if for some reason wecannot complete it, it will be a
workaround for SAS.
But in general, I expect SASusers will use A2A integration.
On-prem users will use downloaddisk file and upload to FHIR.
So we will cover all of thesethings.
So now I will go back to someissues.

(01:41:31):
Some of issues are completelydifferent.
Users and partners do not knowhow to use.
Now I can point to Microsoftand I can point to partners.
We delivered this functionalityI think eight, nine months ago.

(01:41:52):
I put a few times on Yammer topeople please test it.
And of course nobody tested.
So now I say I can point topartners On the other side.
I cannot point because you arenot supposed to test our
functionality.
We are supposed to test, butyou know this is bidirectional.
If you want to see how it works, you need to try.

(01:42:15):
You cannot learn how it workswithout trying Minimum with the
sandbox, just trying with somedata.
But this is much more on us.
So you know, I just said thisis on both sides, but you know,
all the time I expect this is onus.
Probably we had to do something,maybe different, maybe where I

(01:42:39):
see we are here in Europe we donot handle with some expressions
.
You are working United Stateswhen you are using some
expressions with 1089, with IRS.
This is natural in not inEnglish, in US English, in US
business English, for maybe weuse some different captions for
some fields, for some page.

(01:42:59):
So some basic misunderstandings.
Maybe we need to improve someparts.
Then we created even thesethresholds for some of them.
It will be again configurablecompletely.
But that means if you wantproper to report, to have
everything you need to configureevery year, so you need

(01:43:22):
manually to say every year.
And then we provided moreluxury so you can handle the
different types of vendorspeople sometimes like, sometimes
do not like and yeah, so we metall these issues.
Some of them are real issues,some of them are just
misunderstanding because peoplestill didn't learn how to use it

(01:43:43):
.
And yeah, what we found?
First, I received a lot offeedback and I have my folder in
email, in my Outlook, with allthis feedback and I said, okay.
First, you know, every time youget feedback, positive or
negative, this is feedback.
And if you're asking me what Iappreciate more, I appreciate
much more negative feedback,because positive feedback is all

(01:44:04):
the time okay.
I appreciate much more negativefeedback Because positive
feedback is all the time.
Okay, I know I'm good.

Speaker 1 (01:44:10):
People are less likely to give positive feedback
too.
It's people will typically givenegative feedback over positive
feedback, and the old saying Iremember is a happy person will
tell one person, an unhappyperson will tell 10.

Speaker 3 (01:44:27):
Yes, yes, yes, spot on, and this is good.
But what I want, if you havenegative feedback, send it to me
.
Yes, okay, you can talk betweenyou, you can talk, you can.
Yeah, you can say that wedidn't make a good job, whatever

(01:44:49):
.
This is not a problem, you know, that's it.
If you didn't, we didn't.
But I think you know feedbackis the most important.
Send it to me immediately, assoon as it's better, because if
I don't get, I cannot improve.
This is the same.
You know.
Whatever you know.
Now I'm trying to talk, even ifthis is personally something you

(01:45:11):
know.
I don't know how to improve it.
If I don't know for that, youknow how to improve anything in
myself.
If you didn't say to me that Ineed to improve, so I need to
know.
Okay, sometimes I can conclude,I can conclude on my from my
own and I know how to improve,so I need to know.
Okay, sometimes I can conclude,I can conclude from my own and
I know how to improve.
But sometimes, even if Iconclude that I need to improve,

(01:45:32):
I will try to improve, but Iwill improve the wrong way.
Yes, because I didn't know whatis really painful for you.
So please send me feedback.
It doesn't mean I will do thesame way as you asked.
As you mentioned in thebeginning, everyone has its own
opinion and you cannot make onefit all, so there is no way to
make it, but I will try to makesomething to be one fit the most

(01:45:58):
, if not all there is no way toall but to fit the most of you.
This what I'm trying to do.
So result is we made we alreadymade some changes in the
meantime.
Then we already have, if I'mnot from four or five slices in
our backlog, what we alreadyconcluded we need to improve,
especially for create, not onlyfor creating new year, but, uh,

(01:46:20):
when you configure one company,what?
What with other companies?
Okay, you have Visa, but youneed to.
If you have 30 companies, youneed to go 30 times one by one.
So now we have we are workingon some automation when you
configure one company to say,okay, reproduce to another
company.
So we already got the feedback,and even if we didn't

(01:46:41):
communicate publicly.
So we have a lot of thesethings in our backlog.
But based on all thesefeedbacks, conclusion is first
we will have directions, we willhave session end-to-end 1089,
and first I plan to deliver onlyby myself.
But then I found a lot ofpeople on your side, a lot of

(01:47:03):
people who are talking aboutthat, who wrote about that.
So I talked actually actuallyjust a few days ago, last week,
with Steve Jinsky.
Oh, nice.
He wrote a lot of things aboutthat.
Do you want to speak with meabout this?
He said this is maybe too long.
No, this is not too late.
I can add you as a speaker.
So we will have a conversationbecause he's in the first place

(01:47:28):
and if something is not good,you know I do not try to hide.
This is what we talked earlier.
So if there is a beer in theroom, okay, let us know.
Yes, we will talk togetherthere with the partner so he can
say okay, it was really painfulto do this way, another way, so
we will.
This is first thing we will do.

(01:47:48):
I wanted to have someone with me, not to make it easier.
Maybe on the first side itlooks easier, but in general it
will be more complicated becauseI will have more challenges in
this session.
But another thing is, we willhave a round table.
We will have a round tableabout 1099.
Let's talk openly what we canimprove.
So it doesn't mean this iswrong or not wrong.

(01:48:11):
Maybe this is wrong, maybe thisis not wrong.
Never mind, this is a chance,even maybe, for me to explain
why we decided to go this way,because sometimes this is easy.
Yes, earlier it was easier.
Yes, if you're asking me, whenI first time use automatic car,

(01:48:32):
it was so complicated for me.
So complicated for me because Ionly use manual transmission
and I couldn't die because I hitthe brake with my left leg.
Okay, you know.
You probably do not know whatit means because in the United
States you're driving automatics, all your life I grew up with

(01:48:53):
the manual.

Speaker 2 (01:48:54):
I miss driving manuals.
Oh, okay, okay, okay.

Speaker 3 (01:48:56):
So you know but first time in my life I sat in an
automatic.
I took Reta cars in Seattle.
Oh, in one moment I said, okay,I will Reta Cars in Seattle.
Oh, in one moment I said, okay,I will not go for parking, I'll
just pay them and that's it.
But you know, this is so better.
Now, if you talk about userexperience, you don't need to

(01:49:17):
take care, you just need to hitdrive.
This is much easier.
But you need to change yourmind.
Okay, left leg is free, don'ttouch anything with your left
leg.
It's not clutch.
So that's it.
You just need to changeapproach.
It doesn't mean that somethingis worse just because you used

(01:49:37):
to use differently Correct, thisis just something you used for
10 years.
And now this is morecomplicated.
And when I decided to buy a newcar after some years, I decided
I would buy an automatictransmission because in Europe,
especially in Serbia, this is sorare.
People are using mostly manualtransmission, and my wife it was

(01:49:57):
in the beginning.
Now, okay, she will not listento this podcast.

Speaker 1 (01:50:03):
Well, if you want a real treat, chris, maybe I don't
know when you come to theUnited States, get a Tesla and
use FSD and let the car drivefor you.

Speaker 3 (01:50:15):
Yeah.

Speaker 1 (01:50:16):
Yes.

Speaker 3 (01:50:17):
Maybe I would try this.

Speaker 1 (01:50:19):
The FSD here.
I use the FSD.
It goes from parking spot toparking spot.
I don't even drive.

Speaker 2 (01:50:26):
Yeah, yes, alexander.
Good thing that you didn'tdrive a stick or manual in
Seattle, because Seattle has alot of hills and you would have
a.
It's a lot of work drivingmanual on hills.
But, I grow up with hills.
Yeah, and it's easy to right.
Yeah, you can do it.
For me this is really easy.

Speaker 3 (01:50:45):
This is no problem for me.
But you know, this is what Iwanted to say.
Sometimes new is just new.
It doesn't mean this is betteror this is new.
So you need to change yourapproach.
You need to learn how these newthings are working, and
probably many of these issuesare just because this is new.
So I want to explain why we aredoing the same, why we're doing

(01:51:06):
this new way, new approach,because there are a lot of
reasons.
As I said, if you use old way,it will be painful in the future
as well.
So we wanted to change thisapproach and I know this is
breaking change.
So you need to switch to a newapproach.
This is one thing, and I want toexplain in a regular, in a talk
, not in a session.
I just want to talk with thepeople to explain because you

(01:51:29):
can raise the topic here why youdid this way.
Maybe I will get some good idea.
Yes, we can change it.
So this is not a round table.
To explain myself why we aredoing one way or another way.
This is bidirectional.
I want to get some ideas.
We want to talk.
Maybe I will explain why wedecided to go one way, but maybe
in this communication.
Yes, we can go this way, but wecan change for 2% and it will

(01:51:53):
be much easier and better.
So it will be a roundtable,absolutely open.
We can talk about everythingand we will see.
We have enough time to completewhatever is missing to make it
a really amazing functionalityuntil the end of year.
So I really want to have onepeaceful December and January
without stress.
I mean for all of us, for ourcustomers, for you as a partner

(01:52:16):
and for my engineers, for me andfor our support.
I just want to have thisbusiness as usual.

Speaker 1 (01:52:23):
Hopefully next year you will have that Well, mr
Alexander, sir, we'vecannibalized a lot of your time.
We really appreciate all of theinformation that you shared.
I could talk with you for hoursand hours about all these great
things, but I do have one lastquestion for you, and you had
mentioned how great it is beinga grandfather, mentioned how

(01:52:52):
great it is being a grandfather.

Speaker 3 (01:52:53):
Did you feel life change after the?
Your grandchild was born,completely?
And this is, yeah, now you knowtalking.
What is the best?
Uh, this is the second.
Actually, this is the thirdbest thing in my life.
I will start with paraphrasingChurchill.
If I am properly paraphrasing,the best thing I did in my life

(01:53:13):
was the moment when I proposedmy wife and this is something
what I really believe, and thisis by my heart, because without
her, nothing could be happening.
So she is definitely mystrength, she's my main
supporter and only she knowswhat she needs to get from me.

(01:53:34):
You know, especially when thereare some hard days working and
other things and I'm a reallyspecific person, I know I don't
want another Alexander with mein the same room very often.
So this is probably the firstgood things I did in my life.
The best thing, second, thebest thing in my life that
happened was when I became afather, because, wow, this is

(01:53:56):
new life when you have yourchild, your own child.
But again, third, the bestthing in my life is when I
became a grandfather, and thisis completely different and I
said, okay, now I will make allstupid things with him, but then
, yes, I want to enjoy with himand I'm doing some stupidity
with him, especially now he isthree and a half.

(01:54:18):
We can do many things together,but I'm not an irresponsible
person.
Only what I can do.
In English there are good words.
In my language we do not.
We have only one word, and thisis very often I try to explain.
In Serbian this is not possibleto explain, but in English this
is very easy.
I am responsible but notaccountable.

(01:54:39):
My son and his wife.
They are accountable for himand that's okay.
I was accountable for my kid,but for him I am absolutely
responsible.
I cannot allow that he willhurt himself, or not only
himself, some other person.
I'm really taking care aboutthat.
But everything outside of thatwe can make a joke.

(01:54:59):
Yeah, we can do whatever wewant and this is really amazing.
Unfortunately I didn't have.
This is a really bad thing whatI will say, but you know I
don't try to hide.
My son know this.
In my country we had reallytough days, especially when he
was born 1993, 1993, serbia,actually Yugoslavia is still in

(01:55:25):
Guinness Book of Records withthe biggest inflation ever in
the global race.
So really we had war times, wehad hyperinflation.
So in these days when he was akid, unfortunately I had to work
all day so I didn't have enoughtime to be a good father.
I tried to be the best father Icould.

(01:55:49):
When I see results with him,you know I'm proud.
Now I'm extremely proud what heis doing.
So results are good but Iwanted and I'm really sorry I
didn't have enough time.
It sounds really ugly, but Ididn't have enough time.
It sounds really ugly, but Ididn't have enough time to be a
better father for him.
Now, even if I work too much, Ihave enough time minimum to be

(01:56:16):
a good grandfather.
So we are trying to spend someweekends to go to some spa, to
go here and there.
This year we will go togetherfirst time to summer vacation.
So this is amazing, having himwith you.
I am three times younger than Iam with him, so I can continue.

(01:56:39):
Now we can speak one hour and ahalf only about this.
No, we can catch up with you, soI will stop here, but this is
amazing, amazing, that's amazing.

Speaker 1 (01:56:47):
I hear that often and it is challenging when you have
children because you do have alot of responsibility being
accountable for them, so it ischallenging.
Sometimes you have to make harddecisions of working to be able
to provide for them versusspending time with them.
But when you have a grandchildit's different because, as you
said, now, usually it's a littlebit later and you can take the

(01:57:08):
time with them.
And the feeling that you getnow, when you have that to me my
thought was I'm done with life,like I've already done
everything I need to do.
Now I can relax and enjoybecause it's like a weight has
been lifted off your shoulder,like you have a child and now
that child has reproduced tocreate another generation.

(01:57:29):
So you did what you needed todo and now you can breathe and
enjoy and go to the park.
It's the same thing.
I text my daughter recentlyabout that and said, oh, do you
want to go to the park?
Right, because the baby lovesgoing to the park.
Do you want to go to the parkRight, cause the baby loves
going to the park?
Do you want to go to the parkthis afternoon?
Would I have done that when shewas a little?
You know, chances were probablynot because of working, but it

(01:57:52):
is a great feeling and weappreciate that.
We appreciate all that you'redoing for business, central, uh,
the community and, with all thefeatures and functions you're
adding, the sustainability, andalso all the great things you're
doing for that other generationof yours with your grandchild,
and I can't wait to talk to youmore about this in a few weeks
yeah, yeah, yeah guys still inthree weeks, if I'm not wrong,

(01:58:14):
in las vegas.
So and hopefully you bring in adifferent cup.

Speaker 3 (01:58:18):
That's all I'll say uh, no cups, no cups.
No, I maybe talk face to face.
Why not cuffs?
But I'm trying to do somethingdifferent.
But no cuffs anymore.

Speaker 1 (01:58:30):
Perfect, perfect, thank you very much.
Have a good weekend.

Speaker 3 (01:58:33):
We'll see you in a few weeks and again, thank you
for your time.

Speaker 2 (01:58:35):
We really appreciate it, you too, guys.
Ciao, ciao, bye, take care,ciao, ciao.

Speaker 1 (01:58:39):
Thank you, chris, for your time for another episode
of In the Dynamics Corner Chair,and thank you to our guests for
participating.

Speaker 2 (01:58:47):
Thank you, brad, for your time.
It is a wonderful episode ofDynamics Corner Chair.
I would also like to thank ourguests for joining us.
Thank you for all of ourlisteners tuning in as well.
You can find Brad atdeveloperlifecom, that is
D-V-L-P-R-L-I-F-Ecom, and youcan interact with them via

(01:59:10):
Twitter D-V-L-P-R-L-I-F-E.
You can also find me atmatalinoio, m-a-t-a-l-i-n-oi-o,
and my Twitter handle isMattelino 16.
And see, you can see thoselinks down below in their show
notes.
Again, thank you everyone.

(01:59:31):
Thank you and take care.

All Episodes

Episode Transcript

Popular Podcasts

Stuff You Should Know

Dateline NBC

On Purpose with Jay Shetty

.css-15opob5{left:0;position:absolute;top:0.8rem;} All Episodes

.css-14f5ked{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;}Episode 417: Sustainability, 1099s, Business Central and Grandpa Vibes

Episode Transcript

Popular Podcasts

.css-r6mb8g{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:1;overflow:hidden;}Stuff You Should Know

Dateline NBC

On Purpose with Jay Shetty

All Episodes

Episode 417: Sustainability, 1099s, Business Central and Grandpa Vibes

Stuff You Should Know