Find Flow

Find Flow

Forward-facing IT organizations need more. Workflows that work. Integrations that align effortlessly. Data that delivers in real-time. Learn how IT Operations leaders who live in the belly of the beast make sense of IT service management, IT operations management, and AIOps, leveraging transformational technologies like ServiceNow, Splunk, Dynatrace, and BigPanda. The Find Flow Podcast is hosted by Sean McDermott, a member of the Forbes Tech Council and 35-year veteran of the IT operations space.

Episodes

Enhancing Data Migration with Precision Bridge COO James Warriner

September 12, 2024 • 41 mins
“Historical and contextual data about customers are invaluable for personalization and service quality.” - James Warriner James Warriner joins me today to explore the intricate world of data migration. As organizations seek to modernize and optimize their data handling capabilities, understanding the nuances of data migration has never been more critical. We'll explore leveraging AI and advanced tools to improve data quality an...
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Unpacking AIOPs: The Future of IT Operations with Isaac Sacolick

June 6, 2024 • 35 mins
“A leader’s vision in digital transformation can either propel a company forward or leave it behind.” - Isaac Sacolick Today, my guest, Isaac Sacolick, and I delve into the increasingly sophisticated world of AI Ops and the transformative role of leadership in IT. We discuss the strategic integration of AI Ops into business operations and the evolution of IT leadership roles in response to dynamic technological landscapes. Our c...
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Observability and AI Ops with Travis Greene

May 30, 2024 • 29 mins
“Observability is the destination, and AI Ops is the journey.”- Travis Greene Today, we dive deep into the intricacies of IT Operations Management (ITOM) with my guest, Travis Greene, from OpenText. Travis brings a wealth of experience and insights into how automation, AI Ops, and cloud management reshape the IT operations landscape. As organizations grapple with the rapid technological transformation, Travis's expertise illumi...
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Governance in the ServiceNow World with Jonathan Alboum

May 23, 2024 • 38 mins
"It's not the technology that's making it hard. It's oftentimes the process for getting those requirements formalized, for getting the work done, for getting the work rolled out. And again, governance is going to speed that along."~Jonathan Alboum Jonathan Alboum is an experienced IT leader with a wealth of knowledge in governance strategy. As a former CIO and current ServiceNow executive, Jonathan understands the importance of...
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An Examination: Integrating AI into Processes and Systems with “The Hawk Enigma” Author JL Hancock

May 16, 2024 • 32 mins
“AI does not work unless you have access to as much data as possible.” - JL Hancock Jim “JL” Hancock spent 20 years in the military, where he worked as a cryptologist and the senior enlisted advisor over future concepts and innovation for the Navy special operations community. During his service, Jim has learned two languages – Korean and Japanese – conducted hundreds of combat operations with special operations forces in Iraq,...
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Isaac Sacolick on Mastering IT Operations and Digital Innovation

May 9, 2024 • 36 mins
Isaac Sacolick, president of StarCIO, joins me in exploring the profound impact of digital transformation on IT operations. In our industry, the rapid evolution of technology, including cloud services and SaaS, has revolutionized how businesses operate, demanding a new level of agility and innovation in IT operations. From automation to AIops, the complexities of managing sophisticated technology systems are shaping a new era for ...
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Gaining the Upper Hand in Business Through Strong GRC Frameworks

May 2, 2024 • 28 mins
If your organization is navigating the complexities of GRC, or you need deeper insights into effective GRC strategies, do not miss this enlightening discussion with Tim Gavino. Join us as we explore how aligning GRC frameworks with business operations can serve not only to comply with necessary regulations but also to secure a competitive advantage in your industry. Today on Find Flow, we focus on the complex and ever-evolving ...
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Balancing Corporate Efficiency and Security with Privacy in an AI and Security Environment with Scott Sereboff of Deeping Source

April 25, 2024 • 34 mins
Scott Sereboff is a veteran in the tech industry, with over 35 years of experience in building backend telecom networks, hyper-converged infrastructure, and the security industry. He is currently the General Manager of Deeping Source, a video surveillance and data anonymization company that utilizes AI. Scott is an advocate for AI and privacy, having developed a strong set of beliefs about the potential benefits and risks of AI. He...
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Navigating CMDB Projects: Lessons Learned from 26 Years in the Field with Charles Semones

November 16, 2023 • 22 mins
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Governance in the ServiceNow World with Jonathan Alboum

May 18, 2023 • 38 mins
"It's not the technology that's making it hard. It's oftentimes the process for getting those requirements formalized, for getting the work done, for getting the work rolled out. And again, governance is going to speed that along."~Jonathan Alboum Jonathan Alboum is an experienced IT leader with a wealth of knowledge in governance strategy. As a former CIO and current ServiceNow executive, Jonathan understands the importance of...
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