InsideDT: The Inside Digital Transformation Podcast

In this episode, I’m speaking with Dan Diasio, EY’s global AI consulting leader, about how to overcome the trust issue that has take over the AI conversation. Until ChatGPT hit the scene in Nov. of 2022, AI wasn’t something most people realized was hard at work sifting through their data, providing voice assistants on their phones, or helping businesspeople make critical decisions that affected their daily lives.  Today all that ha...

Today, I’m speaking with Scott Mager, chief marketing officer for Deloitte U.S. about the impact Gen AI is having and will have on marketing. Because it is so useful even its current form, Gen AI is already being widely adopted in marketing department of every size and stripe to create content, iterate ideas, and even create the outlines of strategic marketing campaigns from scratch. The use of this powerful technology is just g...

In today’s episode I’m talking with Joseph Lo, Head of Enterprise Platforms at Broadridge, about how today’s AI, that is based on foundation and large language models, differs from the point-solution AI that is embedded in so many business systems today.

Today, we can interact with a machine in a way that is almost human. What started out as a very interesting parlor trick in ChatGPT is about to transform how and where AI can and ...

In this episode, I’m speaking with Rajat Kohli, a partner in the digital transformation consulting practice of Zinnov, about the impact emerging technologies such as AI and cloud will drive growth and profits at SMBs, not just by automating more processes and cutting costs but by freeing up the strategic brain power of its employees. To reap these rewards, SMBs will need to change how they look at technology – focusing on its benef...

In today's episode, I’m speaking with Dr. Rahul Shah an Orthopedic Spine & Neck Surgeon and a partner with Premier Orthopaedic Associates in New Jersey, about how patients, doctors, and the medical profession writ large can benefit from generative AI.

Just using chat G P T today in its current form, for example, can help shorten the time it takes for doctors to really understand what patients are going through,  aid in di...

In today’s episode, I’m speaking with Theresa Lanowitz, Head of Cybersecurity Evangelism at AT&T Business, about the ever expanding compute edge.

The edge is evolving rapidly and most organization are actively embracing the business opportunities it brings. But it is complex so securing it is more important than ever. Thankfully security is a board room imperative today so CXOs have the mandate and, hopefully, the resources th...

Today I’m speaking with Claudia Contreras, Executive Director of Global Sustainability Services at the computer giant Lenovo about how business leaders can implement sustainable digital transformation. Sustainability is key to ensuring a future in which all of our children have the same shot at achieving their full potential as we did.

If we continue on our current path of unrestrained and unrelenting consumption without considerat...

In today’s episode I’m speaking with Lawrence Gasman, the founder and President of Inside Quantum Technology, about the current state of quantum computers, why they are so powerful and how, when combined with other technologies such as AI,  they will begin to solve real world problems that one day could have major impacts on everything from medical research to the materials that make up our everyday lives.

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In this episode, I'm speaking with Amaresh Tripathy, Genpact's strategic advisor for Data and Analytics, about the central role that data plays in digital transformation today.

In the early days, digital transformation was all about automating paper processes. Today most organizations are well beyond that phase. They are now looking at how to turn digital technologies into business advantage.

Key to that effort is combining...

In this episode, I’m speaking with John Engates, Field Chief Technology Officer at the content delivery network and cyber security provider Cloudflare, the impact AI will have the ability of the good guys to secure an ever-increasing and porous network perimeter as well as how the bad guys are using AI tools such as voice spoofing and deepfakes combined with refined social engineering attacks to break down even the best defenses.

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In this episode, I’m speaking with Tom Paider Vice President of Digital Workplace Technology at the insurance giant Nationwide about how they are using digital technologies to create extraordinary experiences for the company’s 30,000 employees.

  Post covid, 50% of Nationwide’s employees work from anywhere so the company transformed its personal tech department into the multidisciplinary office of workplace experience. The goal is ...

In this episode, I’m speaking with BMC Software CTO, Ram Chakravarti, about the changes IT organizations must undertake to successfully execute digital transformation today.

Ram stresses the importance of collaboration between IT and the business since successful business outcomes today are shared affairs. He also highlights the need for speed and agility to get new and improved products and services into the hands of customers f...

In today’s episode, I’m dissecting the multicloud with the help of John Roese, Global CTO at Dell Technologies. After 15 years of rapid adoption, most companies today have multiple clouds. What they don’t have is true multicloud.

Rose and I talk about how companies are rethinking cloud and IT services holistically to better understand how, collectively, multiple clouds can be turned into a multicloud that meets the organization’s ...

In this episode, I’m speaking with Beth Johnson, chief experience officer (CXO) of Citizens Bank, a $223B regional bank headquartered in Rhode Island, about how they are leveraging digital transformation as their go-to-market strategy. Digital technologies provide the backbone of how they interact with customers across 14 states.

On they back end, like most banks, they are leaning heavily on digital technologies to become more effi...

In this episode, I’m speaking with PwC's Cloud & Digital Lead Cenk Ozdemir, about cloud ROI—how it has changed from the early days of cost mitigation to a central pillar in how organizations enable new business models while streamlining business processes and speeding time-to-value for new products and services.

But, to get the most ROI from your cloud strategy, you have to go back to basics. You need to understand why...

In this episode, I’m speaking with Guarav Sharma and Laila Kakar about how they used AI and app rationalization (10 ERPs into just one) to transform the procurement function of Africa’s MTN Group, a $12B telco, from a cost center to a profit center.

To solve the many challenges they faced, MTN developed:

• An AI-powered chatbot that stays informed by observing a variety of company data streams

• Robotics process analytics focus...

"We can improve our IT stuff as much as we possibly want but if it doesn’t  somehow translate into some business gain then we’re really just wasting time and money.” – Carlos Casanova

In today’s episode, I'm speaking with Forrester analyst Carlos Casanova about AIOps: What it is, who's using it and how it's being deployed to help businesses run more efficiently and effectively by prioritizing IT services delivery.

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“These are the emergent next wave of game changing technologies we need to pay attention to.” - Mike Fulton

In this episode, I'm speaking with Mike Fulton, SVP and CIO at Vernovis, about the next wave of digital technologies that CIOs need to be thinking about today. These are the so-called DARQ technologies: distributed ledgers, AI, extended reality, and quantum computing.

Because all of these will build on the SMAC techn...

In this episode, I’m speaking with Gamma Force Founder and CEO, Warner Moore about how to effectively manage cyber risk when resources are limited. All organizations are resource constrained when it comes to cyber. No can afford to keep throwing money at such a massive problem.

Warner and I discuss how everyone can make better use of their cyber security resources: How do you get the biggest bang for the bucks you do have? What...