Episode Transcript
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Monica Enand (00:02):
If we look back a
year to where we are now, the
world has changed prettysignificantly.
Georgianna Moreland (00:10):
Building,
running and selling
multi-billion dollar softwaretech companies is what they do.
They are founders, board chairsand CEOs in the software and
technology space, leveragingartificial intelligence.
They are wives and mothers.
They are immigrant daughters.
Join us as they share theirinsights, strategies,
experiences and exploreimportant issues shaping our
(00:33):
world.
Welcome to the MasterstrokePodcast with Monica Enid and
Sejal Pietrzak.
Sejal Pietrzak (00:47):
So the question,
you know, if I were to
summarize is is it luck or is ithard work, and how did we get
here?
So why don't we start with thatquestion, monica, and what do
you think for you, for you, andmaybe not just for you, but just
.
Could it be also in generalthat we could talk about it, or
(01:09):
maybe just your specificexperience?
Monica Enand (01:25):
Yeah, no, actually
.
Well, I think all the listenerswho've reached out with their
questions and comments andfeedback we really love hearing
from everybody and I absolutelyhave thought about this quite a
bit and I think I've come tothis conclusion that I think
talent is in abundance, likethere are lots of talented
people in the world.
In fact, I think there are morelike everybody's talented in
some way.
So I think there's tons oftalent in the world and I think
the willingness to work hard,that's in abundance, like
(01:46):
actually a lot of people who Isee work long hours, hard work.
What I find that is not asabundant and seems to make the
difference between the peoplewho kind of get where they want
to go and don't.
I would say it's courage.
You know, I think when youthink about talent and hard work
(02:10):
, it's hard work is aboutconsistent effort and I think
consistent effort it's liketable stakes, like you have to
consistent, like there's nobodywho just puts in a flash of pan,
you know, in the pan of effort.
I know that those are thestories we like to hear about
overnight successes, or we hearthese stories and we think, oh
my God, then one day they wokeup and an apple hit them on the
(02:30):
head and they invented Facebook,or you know, that's not ever
what happens and it neverhappens that quickly for anyone.
It's consistent effort.
I think skill development ishard work, like you know,
especially in the world todaywhere constantly skills are
needing to be changed andupskill and you have to learn
new things all the time.
That's hard work, I think youknow being a good learner, you
(03:16):
know all the uncertainty thatcomes with change and I think,
to innovate and to be creative,you know there's a fine line
between stupid.
A lot of good ideas soundstupid at the beginning because
they are not heard before, andso, again, it's like you have to
have courage to look stupid,like you have to be willing to
(03:39):
look stupid, sound stupidbecause you're going to do
something that hasn't been donebefore and most people are going
to go.
That doesn't sound.
I mean, I can't tell you howthe number of times people told
me like that's not going to work.
You know, and I think you haveto overcome the fear of failure
and be willing to just go.
Failure is something I'm goingto learn from and I'm just going
to keep going and put yourselfout there and be resilient in
(04:02):
the face of failure and all ofthose things, whether it's you
know, be willing to take a risk,be willing to look stupid, be
willing to overcome failure,speaking up for yourself.
All of those things I kind ofembody as courage and I think
that's that's in my experiencein watching a lot of people in
(04:25):
their career.
That's the difference maker.
Sejal Pietrzak (04:28):
You know I've
got to agree with that.
You know it's interestingbecause I was thinking about the
same question and you know,interestingly, our very first
episode was about being braveand and courage.
You know, I think about thetimes in my career when it would
(04:56):
have been just easier to quitor to leave what I was doing,
because it got at times superhard, or at times maybe I didn't
feel like I had I wassucceeding as much, or maybe at
(05:16):
times it felt like I was working24-7 and I wondered is this
worth it?
I didn't have control over ormanage over what I was doing at
that particular time and whatI've found is that it does come
back around.
It doesn't stay 24-7 all thetime.
(05:38):
It may be a project or maybesomething that takes up a lot,
but having that courage to stickwith it and to try to see the
light at the end of the tunneland that it is not going to be
like this forever, or having thecourage when you might have a
boss who you're like God, thisis not the right person for me.
(05:59):
Right.
Having the courage to then makethe change but stick with it
through.
Whatever it is that you knowyou're doing, if it's a project
or whatever, but then having thecourage to stick with it and
then having the courage to stickwith it and then having the
courage to to move to somethingbetter or or different, I would
(06:20):
agree.
I think that there are so manypoints in my career where I
looked in and I never probablythought of it as courage,
thought of it as courage, butnow that I look back and you
know you saying this wholenotion of courage kind of makes
me think, yeah, it probably was.
I was thinking it's persistence, right, but that's courage too.
(06:46):
It is All of this.
I guess it is true.
I mean because it's easier tojust give up.
Monica Enand (06:52):
Yeah, I think with
AI, it's just a matter of
shifting your mindset and maybebeing willing to be trained in a
(07:12):
different way, just likeanybody has done in the previous
.
Yeah, I mean, there has beeninnovation after innovation has
done in the previous.
Yeah, I mean, there has beeninnovation after innovation.
The threat of that innovationis always scary, whether it was
digital, you know.
Whether digital to the musicindustry, to the, you know, to
every industry, going digitalhas been, you know, a big, scary
thing.
I think the AI transition.
Actually, we're more preparedand talking more about than we
(07:36):
ever have in, whether you saythe industrial revolution, or
whether it was, you know,robotics or or just even when
computers came in right.
Exactly, and the digitalrevolution and the broadband
revolution.
I think, in fact, in thisrevolution, people are very
openly talking about whathappens and how do we reskill
(07:57):
and how do we?
And clearly this is going to beso largely disruptive.
The one thing that you can't dois put the genie back in the
bottle, like there's just no youknow, once technology happens.
I think the hard part right nowis you're basically trying to
(08:18):
navigate, learning new skills,doing new things, and it's so
rapidly evolving that, as soonas you, you don't even know
where you're going, because theif, if, widely available AI can
replicate what you're going tolearn today.
I don't know what you, you know.
Sejal Pietrzak (08:40):
You don't know
what to learn because it's all
moving forward so fast it'smoving so fast, but, annie, you
just want to try to stay aheadof it.
I was at a event where someonewas speaking about AI recently
just last two weeks ago and he'sbeen involved with software for
(09:01):
30 years and involved with youknow.
He created AI tools back in2015, 2016.
And he said in all of his yearsof being working with AI which
is almost 10 years now, he saidin the last 45 days, I've
(09:23):
learned more and been seen morerapid change than in the entire
nine plus years combined 45 daysand so essentially what he's
saying, since 2025 started, thatwas really I was, I think.
Of all the things that I heardat that conference, that was
(09:47):
probably the most eye-openingand remarkable.
Really, in the last 45 days,more has been happening with AI
than in the last nine and a halfyears combined.
Monica Enand (10:00):
Absolutely, it's
so.
The pace of change is soincredible and the pace of
innovation right.
There was just this little step, like the knee in the curve,
where everything starts to,everything starts to work and we
start having applications andthe technology moves so quickly.
Sejal Pietrzak (10:24):
It's interesting
to me that you know I always
thought of AI as, oh, we've gotto find ways to do.
You know you see AI today withchatbots right and you know
that's been going on for a longtime right or on the phone,
where you know an AI assistantwill answer the phone and then
(10:49):
be able to, you know, try toanswer your questions, or a
chatbot on the computer.
But it's so much more now whereI mean, you know, and a lot of
people.
What's interesting to me isthat in some places like Silicon
Valley and within techcompanies, I'm finding that it's
(11:13):
so much further ahead than whatyou know people.
I was talking to somebodyrecently who said I've never
even been on ChatGPT or any ofthe AI tools, whether it's
perplexity or anything else andI said, really, you've never
even played with it.
They're like no, and I'm justso surprised.
Monica Enand (11:35):
I was having a
lunch with some older folks,
people in their late 70s, early80s, and they are using ChatGPT
and they are using it regularlyto plan trips, to write things
for them, to explore and findthings, to pick out what to buy.
(11:56):
They're doing amazing analysisand it's the first technology
that I've seen that kind ofadoption.
Yeah, there's going to bedefinitely a big difference
between who uses it and whodoesn't, but it's so easy to use
that you know, anybody can.
You know.
(12:21):
I think that there's a point atwhich, with all technology,
where it gets good enough thatpeople are willing to accept it.
And when you talk about havinga conversation with a computer,
you know we can all rememberit's not been that long ago
where you called the airlinesand you had to repeat your name
and repeat, or you called into acustomer service desk and when
(12:42):
you heard that voice answer youjust had that feeling of dread.
I think we're very close to thetipping point of where, if you
hear a human voice, you're goingto be like oh no, do I have to
talk to a human?
Sejal Pietrzak (12:54):
It's going to be
flipped.
Monica Enand (12:58):
It's going to be
like oh no, it's so much quicker
, more efficient for me to talkto.
You know, my kids are notwilling to call anybody for
anything.
They're going to figure it allout online and they're going to
figure it all out with the.
Sejal Pietrzak (13:09):
Oh, I don't like
that.
I don't ever like to call, if Ican help it.
Monica Enand (13:12):
Yeah, yeah, it's
definitely a preference thing
that that.
But obviously when you do haveto call, you know usually you
can't stand.
You know I start I, I.
Whenever I call in, the firstthing I do is go agent, agent,
agent just to see if I can getthe thing to get me to an agent.
Um, you know God, I won'tfollow the tree, I'll just go
(13:35):
agent, agent, um.
But I think that now, uh, nowit's gotten so good where you
don't even want that and youdon't even need or want to talk
to a human You're going to.
The speech is going to be sogood.
Sejal Pietrzak (13:48):
Yeah, I mean so
much.
I don't ever walk into a bankanymore.
I don't ever walk in Even mygroceries.
I buy everything online and itgets delivered.
Oh yeah, and so it'sinteresting, right.
I can't remember the last timeI went to go pick up maybe once
in a while, but pretty rare thatI go pick up takeout Like it
(14:09):
just gets delivered, likeeverything is on one of those
kind of DoorDash or Uber Eats orone of these, and so it just.
I feel as if, in some ways, lifehas gotten easier because of
that.
You know, working and travelingand doing all that.
I used to always say that youknow, having the smartphones
(14:31):
made working with children,being a mom, so much easier
because I felt like I couldmultitask with everything, even
when I was on a plane and havingWi-Fi on the planes, of course.
But now, with AI, it makesthings so much faster and easier
.
So interesting.
It makes things so much fasterand easier.
So interesting.
(14:51):
One of the schools that my sonapplied to for college this year
.
It's a tech school and one ofthe questions I think it was
Caltech at the end of theapplication, I think it asked
him did you use AI for any ofthis and, you know, I got to
(15:12):
imagine 100% of the applicantshad to have said yes, especially
if you're applying to a STEMschool.
Yeah, but what's isn't thatinteresting, though?
Like they're just making theassumption, and if you're
applying to a STEM school andyou don't use AI to help you
with your application, thatmight actually be seen as a
(15:34):
negative, right, right, and so Ithought that was a really
interesting question to ask.
Monica Enand (15:48):
Sejal.
It's interesting that we talkabout courage so much and that
we have talked about courage somuch throughout this podcast,
because I think this new erathat we're all boldly going into
whether we like it or not,let's call it the AI era is
going to require a lot ofcourage from a lot of people.
Sejal Pietrzak (16:08):
Yes.
Monica Enand (16:09):
How do you see you
know the the the rapid
evolution of AI in our lives.
How do you see that impactingpeople?
And and how do you see the roleof courage in that?
Sejal Pietrzak (16:34):
Throughout our
lives.
We're going to start seeing AIand we probably already are
impacting us.
I see it in very positive waysand I think some people maybe
see it in more negative waysbecause they're maybe scared of
it.
Monica Enand (17:36):
This AI era if
that's what we're going to call
it is something that we need toembrace because it's coming and
it's coming.
We have to have the courage tobe willing to change and be
willing to learn and embrace itand figure it out and try it and
fail and, just you know, get inthe habit of constantly
learning new things, becausethat is absolutely one thing
that is not going to change.
As soon as we learn it, there'sgoing to be more innovation and
(17:58):
we just have to stay kind ofride the wave and it can be fun.
Once you get over the, once youget kind of accustomed to the
fear and getting over the fearof the new thing, it can be a
lot of fun to see how manythings are going to evolve and
how they're going to evolve.
I think the world is going tolook a whole lot different 10
years from now than it does nowthat's really interesting to
think about.
Sejal Pietrzak (18:20):
You know how
different will it look six
months from now, or a year fromnow, or 10 years from now?
It's fascinating.
Monica Enand (18:29):
I mean, it already
looks incredibly different if
we look back a year to where weare now.
The world has changed prettysignificantly.
Georgianna Moreland (18:42):
Thank you
for listening today.
We would love for you to followand subscribe.
Monica and Sejo would love tohear from you.
You can text us directly fromthe link in the show notes of
this episode.
You can also find us on theLinkedIn page at Masterstroke
Podcast with Monica Enid andSejo Petrozak.
Until next time.