Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more. Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success. For more information, visit www.ownedandoperated.com.
Episodes
Welcome to Day 3 of the "Double Your Profit" 30-Day Series!
If you’re running a home service business, small business, or a contractor company, this series is designed to help you double your profit in just 30 days.
Today’s episode dives into how to cut costs fast—without hurting your operations—and how to foster a lean, profit-minded culture in your company. We'll walk through how to trim unnecessary expenses, empower...
Welcome back to Day 2 of the "Double Your Profit" 30-Day Series!
In today’s episode, we’re breaking down how to cut business costs like a CFO—without compromising growth. If you want to double your profit, mastering the art of cost control is essential. These strategies will help you streamline spending, boost margins, and create a more efficient, profitable operation.
This episode is packed with real-world examples and pra...
Welcome to Day 1 of the "Double Your Profit" 30-Day Series!
If you’re running a home service business, small business, or a contractor company, this series is built to help you increase profit in 30 days—starting today.
In this video, we kick things off by shifting your mindset from revenue-focused to profit-first strategy. Understanding the difference between profit vs revenue is crucial for any business owner ai...
📈 How Focus and Smart Marketing Took a Family Plumbing Business to $11M+
In this episode of Owned and Operated, John sits down with Kelson Carter, a plumbing business owner who scaled a single-trade company into an $11 million powerhouse. From rebranding and marketing to building out a sales team, Kelson shares the moves that transformed a family-run operation into a dominant force in home services.
💡 What You’ll Learn:
- Why focu...
In this episode of Owned and Operated, John sits down with Ethan from New York to explore his rapid journey into the world of home services and franchising. From cold calls to private equity to launching a local newsletter — Ethan shares the real story behind building momentum as a new business owner.
🔑 What You’ll Learn:
- How Ethan used cold calling and emailing to win early leads
- Why franchising became the right fit for his grow...
How HVAC Leaders Stay Ahead: Overcoming Growth Challenges and Innovation Fatigue
In this episode, we unpack key growth and leadership lessons from the HVAC industry. From innovation fatigue and stalled marketing efforts to navigating leadership challenges and sustainable scaling — this one's for owners serious about building a high-performance business.
🔑 What You’ll Learn:
Why summer slowdowns kill mome...
In this episode of Owned and Operated, John sits down with Brian from TR Miller to unpack how they’ve built an HVAC powerhouse generating over $4 million in monthly revenue—and the operational systems that keep it humming.
From tackling seasonality and streamlining dispatch, to building out plumbing, sewer, and electrical services—this isn’t just a story of growth. It’s a playbook. Brian shares the lessons learned from scaling, the ...
🎉 Bonus drop!
Jack’s got something new cooking—JackQuisitions is live.
If you’re into business buying, deep dives, and Jack’s take on the acquisition world, head over to the new channel now to listen and watch.
More Ways To Connect with O&O
In this episode of Owned and Operated, John and Jack break down the most underrated—and often misunderstood—pillar of business success: cash flow.
They dive deep into what cash flow actually means (hint: it’s not EBITDA or net profit) and why failing to understand it almost tanked their companies. From sharing near-miss horror stories to the practical systems they've built—like automatic savings transfers and cash forecasting—t...
In this episode of Owned and Operated, John and Jack explore the wild and unconventional world of lifestyle businesses—where personal passion meets profit.
From running an online Magic: The Gathering store to launching a ski wax brand, buying a marina, or even farming ants and mushrooms, the duo dives into how niche interests can evolve into sustainable, revenue-generating ventures. They discuss the lifestyle advantages of owni...
Buying a service business with the idea of passive income? In this episode of Jack Acquisitions, host Jack interviews Thomas Beebe, a financial advisor who stepped into ownership of his family’s HVAC company. What started as a hands-off investment quickly turned into a hands-on leadership journey.
From remote team management to turning around a messy acquisition, Thomas shares the tactical decisions, operational missteps, ...
In this episode of Owned and Operated, John and Jack break down the full playbook for hiring HVAC and plumbing technicians—from sourcing to retention. They dive into the real-world challenges of technician recruitment and share the strategies they use to keep a steady pipeline of high-quality candidates. From building a branded hiring engine to managing seasonal swings, this episode delivers tactical advice and real SOPs that help ...
In this episode of Owned and Operated, John and Jack dive into one of the most common questions in home services: Should you buy a business or build one from scratch? Focusing on HVAC and plumbing companies, they break down the pros and cons of each path—sharing real-world insights on risk management, startup challenges, and acquisition strategy. Whether you're eyeing your first location or expanding your footprint, this episo...
Buying a small business? In this episode of Jackquisitions, we follow Chris Barr’s journey to acquiring a pressure washing company using smart financing—combining cash, earnouts, and trusted advisors. From submitting the LOI to executing deep-dive due diligence, Chris shares what it really takes to close a successful acquisition.
You’ll learn how to build the right team, evaluate financials and legal risks, and structure a deal that...
In this episode of Owned and Operated, John and Jack unpack what leadership looks like inside a $20–40 million home service business—and why that size still feels small. They explore how companies in this range often remain personality-driven, even with impressive revenue, and what it really takes to level up. From forming HR and marketing departments to structuring a true senior leadership team, they dig into the growing pains and...
In this episode of Owned and Operated, John and Jack return to the studio to tackle the real-world challenges of running a successful HVAC business during peak summer heat. They dive into how weather-related service demand, infrastructure upgrades, and a mature home service team contribute to record-breaking weekly revenues and improved operational efficiency.
Discover how HVAC businesses can scale profitably by investing in te...
Want to buy a small business using smart deal structures like earnouts, seller financing, and low-risk offers? In this episode of Jackquisitions, host Jack Carr sits down with Chris Barr, a first-time buyer navigating the ups and downs of business acquisitions—from walking away from bad fits to crafting a $900K cash-plus-earnout offer for a pressure washing company.
Learn how Chris is sourcing off-market deals, avoiding shady broker...
In this episode of Owned and Operated, we’re exploring how to grow your career inside a home service company. From internal promotions to mindset shifts, John and Brandon Niro break down what it really takes to move up and lead.
Brandon shares how 30–40% of the Wilson team has been promoted from within—and what separates those who grow fast from those who stall. They dig into Wilson’s 52-week Emerging Leaders program, the role of em...
In this episode of Owned and Operated, we're digging into what it really takes to lead a growing home service business. From SOPs to scaling strategies, we’re spotlighting the habits and leadership traits that drive operational clarity and empower teams.
We’re joined by Brandon Niro, who shares how his role evolved since joining the company in 2019—navigating growth from 30 to over 60 employees, integrating acquisitions, and s...
In this episode of Owned and Operated, we’re diving into real-world strategies for sourcing and securing small business acquisitions. From outreach to private equity firms to using freelancers for off-market deals, we break down how acquisition entrepreneurs are getting creative and staying competitive.
We explore how personal branding can help attract brokers, how to craft a buyer persona that actually stands out, and how Chri...
Popular Podcasts
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The official podcast of comedian Joe Rogan.
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Special Summer Offer: Exclusively on Apple Podcasts, try our Dateline Premium subscription completely free for one month! With Dateline Premium, you get every episode ad-free plus exclusive bonus content.
Listen to 'The Bobby Bones Show' by downloading the daily full replay.
The latest news in 4 minutes updated every hour, every day.