Pet Boarding and Daycare Podcast with Dominic Hodgson

Pet Boarding and Daycare Podcast with Dominic Hodgson

Welcome to the Pet Boarding and Daycare Podcast, the show that shares the secrets to unleashing the next phase of your pet business growth.

Episodes

April 23, 2025 46 mins
Could your hiring process be hurting your pet business without you even realizing it? Are you still relying on platforms like Indeed or LinkedIn to find your next great team member? How would your business change if you had a system that brought in passionate, qualified candidates, automatically? In this episode, Dom sits down with marketing automation expert and PetBizSuite co-founder Josh Hightower, for a deep dive into ...
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What is the best way to launch a dog daycare to ensure maximum success? Can you be premium priced and offer profitable upsells from day one? How can you use enrichment to make a new facility stand out from the competition? In this episode, Dom is joined by Rainier Dog Resort & Spa owner Kelli McEntire, who shares the full story behind her facility’s spectacular launch. After a rocky start with zoning issues at their origin...
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Is your marketing working hard enough both on and offline? Are you tired of pumping out pointless Facebook and Instagram posts that feel like you are shouting into the social media void? Do you wish there was a way to attract more great clients who never complain about price and invest in all your enrichment extras?  What if there IS a better way… Could a paper and ink newsletter be the secret weapon your pet business i...
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Is your business built to scale, or is it held together by duct tape and desperation? How do you maintain high standards as you grow your team and customer base? What services will your affluent clients gladly pay extra for? This week, host Dom Hodgson is joined by Alex Varney of Pinnacle Pets, a luxury pet resort in Ohio. Alex shares how her family built their business from scratch - without experience in pet care or entr...
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Are you leaving money on the table by not answering your phone fast enough? Wondering what’s the most cost-effective way to generate new leads quickly? And how can you stand out in an increasingly crowded pet care market? In this episode, host Dominic Hodgson is joined by Duane Carey, founder of Impact Marketing, a specialist digital agency working with over 70 pet care businesses across the U.S. Duane explains how his ...
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Are you making the most of every square foot in your facility? Could a simple change in your daycare setup transform dog behavior and boost profits? How can scent-based enrichment set your business apart from the competition? In this episode, Dom is joined by Tim Jackson to explore how adding a ‘Scent Space’ can revolutionize your dog daycare. They break down how incorporating structured scent work can calm high-energy dog...
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Is your daycare just a playgroup, or is it a premium, structured experience that pet parents are willing to pay more for? Are you stuck in the pack mentality, offering the same overcrowded playrooms as everyone else—while clients demand something more personalized? What if you could charge more, fill your daycare with the right dogs, and create a truly standout pet care business? In this episode, host Dom Hodgson sits down...
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Is your dog daycare an enriching environment that keeps dogs engaged, or is it just an expensive free-for-all where bad habits take root? What hidden techniques do zookeepers use to keep animals mentally sharp and stress-free - and how can they give your daycare the edge? What if a few simple changes to your daycare routine could transform your business, attract higher-paying clients, and create happier, better-behaved dogs? ...
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Are you struggling to get daycare clients to commit to enrichment programs? Did you know selling premium ‘themed’ activities to your existing client base is the easiest way to boost profits? Could a perks based enrichment membership model be the answer to boosting loyalty and increasing revenue? In this packed episode, host Dom Hodgson sits down with Nora Rodgers from Wag Days Philly to discuss how she built a successful t...
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Ever feel like you're stuck on a hamster wheel in your pet business - working harder than ever but not seeing the growth you want? What if the fix for a more successful future isn’t in another course, certification, or social media hack - but in joining a mastermind? So, what exactly happens at a mastermind, and is it really possible to achieve years of growth in just a few short months? In this episode, Dom Hodgson reveal...
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Is your pet business truly attractive to buyers, or are hidden inefficiencies hurting its worth? What are the key financial and operational factors that determine if your business will sell for top dollar? And how can you increase profitability today - even if selling isn’t on your radar yet? In this episode, host Dom Hodgson welcomes back Teija Heikkilä from PetVet Sales and Advisory for part two of their deep dive into s...
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Have you ever thought about selling your pet care business—but don’t know where to start? Wondering how much your business is really worth or what buyers look for? Want to avoid the big mistakes that can hurt your chances of a profitable sale? Then you are in luck because in this episode, host Dominic Hodgson sits down with Teija Heikkilä, a leading expert in pet care business sales, to dive deep into how to prepare your b...
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Did you know relying on social media alone to promote your pet services is a risky strategy? Could email marketing be the solution that transforms your business and boosts client loyalty? And what are the secrets to crafting emails that clients actually open, read, and act on? Tune in because in this weeks episode, host Dom Hodgson delves into the untapped power of email marketing and why it’s an essential – and often unde...
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What does it really take to grow a pet care facility from the ground up? How do you turn casual community engagement into a powerful marketing tool? And why is understanding your brand the first step to building loyalty that lasts? In this episode, Dom Hodgson chats with Bryan Kiefer, a former pet care facility manager turned industry expert at RunLoyal. Bryan shares the ‘in the trenches’ secrets about how he helped scale ...
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Wondering how to keep labor costs under control without sacrificing quality? How do some daycares manage to keep their wage costs below the mythical 40%? What tools and systems can help you improve efficiency across multiple locations? In this episode, Dom chats with Sean Felty from Greenlin Pet Resorts, who shares his game-changing productivity calculator - a tool designed to help pet care facilities slash labor costs and...
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Are you ready to elevate your pet care business to new heights this year? Curious about the strategies top industry leaders use to boost profitability and attract dream clients? Do you want to turn ordinary days at daycare into unforgettable experiences for your clients and their dogs? In this episode, Host Dom Hodgson shares 20 powerful business resolutions that – if you action them - will help you have your most profitab...
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What can niche services in Dubai teach us about creating loyalty in our own pet facilities? How do you build a team that stays motivated, happy, and committed? And why does attending industry events (or skipping them) make such a difference to your success? In this special new year’s episode, Dom Hodgson reflects on an incredible 2024, highlighting the biggest lessons from some of the podcast’s most memorable interviews. H...
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What if you could look back at your business mistakes with the wisdom you have now? What do you want your business to be like one, five, ten years in the future? How can storytelling like Dickens transform your marketing into something unforgettable? In this special Christmas themed episode, host Dom Hodgson reflects on lessons from his own journey while channelling the spirit of A Christmas Carol to see the past, present,...
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Curious how you can make dogs feel at home from the moment they step into your facility? What’s the science behind reducing fear and anxiety for pets—and how can you use it to elevate your daycare experience? Could “comfort-driven enrichment” could be the next enriching experience you add to you facility? In this episode, Dom Hodgson sits down with Fred Silber of Pet Therapeutics to explore how comfort-driven enrichment is...
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How do you measure a successful year in your pet care business? What numbers truly matter when it comes to growth and fulfilment? Ready to discover why it’s never too late - or too early - to create impactful promotions? In this special episode, host Dom Hodgson takes a creative spin on reflection with his 2024 “Pet Biz Wrapped,” inspired by Spotify’s famous annual recap. Dom peels back the curtain on his year, sharing not...
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