Think Fast Talk Smart: Communication Techniques

This three-part miniseries is all about keeping your cool when speaking on the spot.

Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.

Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu...

This three-part miniseries is all about keeping your cool when speaking on the spot.

Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.

Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu...

Communication isn’t about perfect word choice, it’s about connecting with others.

For native speakers and language learners alike, communicating comes with all kinds of challenges. But no matter how much we stumble over our words, Lindsay McMahon says communication isn’t about perfection — it’s about connection.

The CEO and founder of All Ears English and host of the All Ears English podcast, McMahon is on a mission to help ...

Stanford experts answer live questions on leadership, authenticity, and communication.

What happens when four top Stanford thinkers take live questions from a room full of leaders? In Part 2 of this special Think Fast, Talk Smart series from the Stanford LEAD Me2We Conference, Matt Abrahams and his panel of expert GSB faculty—Allison Kluger, Naomi Bagdonas, Christian Wheeler, and Nir Halevy—answer questions from a live audi...

Effective leadership begins with the way you communicate.

Leading with impact isn’t about speaking louder—it’s about communicating in ways that resonate with what people already value. In Part 1 of this special two-part series from the Stanford LEAD Me2We Conference, Matt Abrahams brings together four expert GSB faculty—Allison Kluger, Nir Halevy, Christian Wheeler, and Naomi Bagdonas—to explore how to lead and communicate ...

Turn Q&A from nerve-wracking to confidence-boosting with strategies for clear, controlled answers.

A great presentation doesn’t end with the final slide—it continues through the Q&A, where real engagement happens. Yet, for many speakers, this is the most nerve-wracking part. In this episode, Matt Abrahams explores why Q&A can feel intimidating and how shifting your mindset can turn it into an opportunity rather ...

How to craft compelling stories that captivate, inspire, and make an impact.

Great storytelling isn't just about telling tales—it’s about crafting experiences that captivate, inspire, and drive change. In this special Quick Thinks bonus episode of Think Fast, Talk Smart, Matt Abrahams welcomes bestselling author Dan Heath for a masterclass on the power of stories.
Dan breaks down the elements of an impactful story, shari...

How to craft communication that your audience will remember.

Why do some messages stick, while others go in one ear and out the other? When it comes to crafting memorable communication, Ada Aka says not all verbiage is created equal. 

“Certain words are intrinsically more memorable than others,” says Aka, an assistant professor of marketing at Stanford Graduate School of Business. In her research of consumer behavior and...

How to turn latent motivation into fuel for change.

If you want to be a changemaker, you’ll have to convince others to join your cause. But according to Dan Heath, persuading your audience isn’t about creating new motivation — it’s about leveraging the motivation that’s already there.

“The most important fuel for any change effort is motivation,” says Heath, the number-one New York Times bestselling author of Reset: How ...

Why numbers are only as compelling as the narratives we attach to them.

Facts and figures can be your friend, but before you load your presentation full of data, Miro Kazakoff has a word of caution: “Data’s objective, but people are not.”

You might think that your data speaks for itself, but Kazakoff says numbers need a narrative. A senior lecturer at MIT Sloan School of Management and author of Persuading with Data: A G...

How to really know what your audience is thinking.

To be a great communicator, you have to get out of your own head. But that’s not all, says Matt Lieberman. According to him, you also have to get into the head of someone else.

“Mind-reading is this remarkable ability that humans have,” explains Lieberman, a professor of psychology, director of UCLA’s Social Cognitive Neuroscience Lab, and author of Social: Why Our Brains Ar...

Rethink career success by testing, adapting, and staying open to unexpected opportunities.

Career planning isn’t as straightforward as we often assume—but according to Dorie Clark, that’s actually a good thing. Instead of following a rigid path, she believes we should be “treating our careers like a series of experiments”—testing, iterating, and staying open to unexpected opportunities."People assume they need to have every...

Why good communication starts with tapping into your power.

Impactful communication isn’t just about the words you use. According to Chris Lipp, it’s about the power you deliver them with.

“When we have a belief in ourselves, what we say changes,” says Lipp, a professor at Tulane University’s Freeman School of Business and author of The Science of Personal Power. Throughout his career as an academic and communications coach ...

How to captivate an audience and make your message stick.

Pitches and presentations don’t fall flat because speakers aren’t prepared. For Guy Kawasaki, it’s because speakers miss the point. “If all you're trying to do is inform, you're not going to pull it off. You have to entertain your audience.”

A renowned author, speaker, and entrepreneur, Kawasaki knows that the point of great storytelling isn’t about information, i...

Stay prepared, build your network, and take control of your career.

Most of us know that career growth is important—but according to Catherine Fisher, we're thinking about it all wrong. It’s not just about landing a job or climbing the ladder; it’s about staying adaptable, building strong connections, and being proactive about opportunities before you need them.
As LinkedIn’s Vice President of Global Consumer Communicati...

Reframe anxiety as a strength and use stress to enhance your communication.

Stress, anxiety, nervousness — when these feelings inevitably arise, lecturer Kelly McGonigal says it’s not about making them go away, but using them to your advantage.
“What I have come to value about anxiety,” says McGonigal, “is it’s a sign that I care.” As she explains, feelings of stress alert us to things that matter to us and help us stay ...

Clarify your purpose — and stop wasting time.

The new year gives us an opportunity to reflect on who we are and who we want to be. As we set resolutions and prepare for evolutions, this special four-part series on communication, happiness, and well-being explores practical ways to enhance our lives through better communication, deeper connections, and more meaningful choices.

As Cassie Holmes knows, how we spend our time has...

Why connection is the key to a life well lived.

The new year gives us an opportunity to reflect on who we are and who we want to be. As we set resolutions and prepare for evolutions, this special four-part series on communication, happiness, and well-being explores practical ways to enhance our lives through better communication, deeper connections, and more meaningful choices.

When it comes to happiness, Arthur Brooks says ...

Why creating happiness in the future starts today.

The new year gives us an opportunity to reflect on who we are and who we want to be. As we set resolutions and prepare for evolutions, this special four-part series on communication, happiness, and well-being explores practical ways to enhance our lives through better communication, deeper connections, and more meaningful choices.

In pursuing happiness and well-being, we...