In this episode of Thriving Practice, host Tracy speaks with Monica Cappelli, founder of Rev Billing Systems. Monica shares her expertise on managing revenue cycles and building thriving healthcare practices. From setting clear visions to implementing effective systems, this conversation is packed with valuable insights for healthcare providers looking to improve their business acumen without compromising patient care.
Key Topics Discussed:
- The importance of having a clear vision for your practice
- Communicating effectively with your team and patients about finances
- Implementing systems and training to maximize revenue collection
- The benefits of outsourcing certain aspects of practice management
- Balancing clinical excellence with business savvy
- Creating a positive ripple effect in your practice and community
Notable Quotes:
"Don't be afraid to be a business person." - Monica Capelli
"You can be the nicest doctor in the world and be fair to everybody while taking care of your business as well." - Monica Capelli
Bio:
Monica Cappelli is a dental practice management expert with over 26 years of experience as a COO in the dental industry. Married to a general practice dentist for 37 years, she brings a unique insider's perspective to her work. Monica specializes in accounts receivable management, helping practices across the USA optimize their billing and collections processes. As an Accounts Receivable Consultant and coach, she offers personalized strategies to streamline revenue cycle operations and maximize financial performance. A sought-after speaker, Monica is known for her engaging style and ability to deliver actionable tips for immediate implementation in dental practices.
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