Strategies for the Workplace
These podcasts will help you develop key workforce skills: • Effective Communication • Teamwork and Collaboration • Problem Solving and Critical Thinking • Decision Making • Time Management • Adaptability and Resilience • Technical Literacy • Career Planning • Professionalism Each episode is applicable in many industries and are ‘evergreen’, relevant and appropriate over time. Each episode starts with a brief overview of a concept, which is followed by an application section that either goes into greater detail or discusses how the idea can be applied more broadly. There is an expression, “Experience is what you have just after you need it.” Particularly early in your career, you will be exposed to many new professional situations, and you will learn things and gain insights in the process. Unfortunately, because the terminology, business challenge, or interpersonal dynamic will be unfamiliar to you, your ability to engage, contribute, or lead will be less than you wish. After all, it is hard to be confident, poised, and show executive and management potential when you may feel unsure of the territory. These episodes are intended for a professional in the early stage of his or her career. Whether unfair or not, the pool of young professionals in any organization is observed by executives and quickly sorted into those with more management potential and those with less. The folks with promise are quickly moved into the position of team leader or first-line manager. This gives those selected a career advantage because they get to practice leading and managing. They are also exposed to the ‘management curriculum’, a set of topics that entry-level staff do not work through. My hope is that digesting the material in this book will better equip you to engage and your performance will mark you for advancement.
Episodes
Determine whether you might benefit from historical data and can gather it or whether you have a novel situation where historical data has no bearing on a forecast.
By adopting a standard, each party, gains access to the other parties — no need to incur a customization cost for each integration. As the network grows, competition reigns, innovation is rewarded, and efficiency is maximized.
Recognize that single points of failure and other concentrated risk can exist and to mitigate them through redundancy, distributing authority, and so on.
Approach others’ statistics with a degree of skepticism and try to understand what is being reported, and perhaps why it is being stated a particular way. Similarly, consider how you should report your statistics.
As an exercise, before you are about to send an email, consult a thesaurus and throw in a few synonyms. Substitute a few less-common words for ordinary ones.
Goods and services do not sell themselves, and in the planning process as well as during periodic reviews of progress, you need to consider what barriers are inhibiting sales and how to overcome such hurdles. What’s more, these comments hold when selling yourself, an idea, etc.
t is vital to understand the level of eagerness on both sides of any negotiation. Ideally, you can take it or leave it, and your negotiation counterparty is hungry. Conversely, if you are eager and they are not, you can expect to get a poor deal.
If your organization has a single product or service, you have nothing to sell in response to the question, “What else do you have?” If you have a set of unintegrated, stand-alone offerings, this can be described as a catalog. A product line may characterize things that have similar branding and, perhaps, some limited coordination. A product suite is the name for things that truly work well as a group.
Typically, you are engaged in more than one task and thus must prioritize among them. Often, your work depends in some way on someone else’s. A challenge emerges when the priority level you have assigned to an activity is misaligned with the importance another party assigns to an interrelated task.
A stock is fractional ownership of a company. The stock may provide payments (dividends). The amount of such payments and the schedule for when they are paid, while not guaranteed, is usually quite predictable. Should you wish to buy or sell stock, the market will set the price.
Categorization comes up often and you need a method for managing the sorting. In general, the more effective and consistently applied the technique, the more smoothly each categorization process will run, and the more readily the organization will accept the results.
A decision tree is a diagramming tool that aids in making decisions. Generally, the tree begins at a single point from which you must choose among a small number of options. Often, this point is a question that you answer ‘yes’, or ‘no’. Answering ‘yes’, leads down one path, ‘no’ another, each path leading to its own new juncture. After several choices, you find yourself at some end point. Overall, the branching pattern and ma...
The mean or average of a set of values is the result of adding up all the values and dividing by the number of values. The mean is particularly handy when values are about as likely to fall above as below the average, such as peoples’ heights or the average transaction amount at a retailer or service wait times. The mode is the most frequent value in some set. Using mode makes sense when items are discrete things and not mathema...
Organizations can grow organically by investing proceeds into new facilities, equipment, people, etc. Another growth strategy is to partner with another company or institution for mutual benefit. Before embarking on a partnership, you should evaluate candidates carefully.
One way to think of the scope of a conference is on a continuum. Let’s think about this range through the example of a simple get-together and a wedding. At the easy end is, say, a modest party at your home. You need to worry about getting the word out, food, selecting music, and maybe arranging some games. Much more complicated is a wedding, where you may have to rent a venue that you must book in advance, there are invitatio...
It is easy to give out good news, hard to give out bad news. Alas, for managers, disappointing some people on your team is almost always part of the job, and you will have to find a style that works for you.
Common challenges and regular communication within an organizational subgroup will tend to cause the overall organization’s structure to subdivide by subgroup. At a minimum, recognize it. If it is not what you want, you will have an uphill battle to overcome the tendency.
In any transaction, you want the right offering, at the right time, at the right price. If you don’t have all three, don’t proceed.
In general, one party (or both in the mutual form) agrees that certain information is valuable to the other party and should not be disclosed.
Business meetings are a tool and, as with any tool, to get maximum efficiency and effectiveness, you need good technique.
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