The Messy Middle Matters

The Messy Middle Matters

The Messy Middle Matters podcast shines a much-needed spotlight on what it takes to work in, survive in, and even thrive in the messy middle.

Episodes

September 24, 2025 33 mins

In this episode of The Messy Middle Matters, Indra is joined by Victor Malena, founder of  Ops on Tap, to explore the subtle but powerful difference between being smart and being prepared.

Victor shares a career-shaping story from an early mentor who taught him that success often comes less from being the "smartest person in the room" and more from being the one most ready to engage, ask questions, and adapt. Together, Indra and Vi...

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Let’s be honest. Networking often conjures awkward happy hours, forced small talk, and a vague sense that you should be doing more of it. But what if it didn’t have to feel gross? In this episode, Indra and Amanda break down how to keep your network warm, show up authentically, and build meaningful relationships that support your career and your humanity. Whether you’re introverted, overwhelmed, or just not sure where to start, thi...

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September 15, 2025 59 secs

Indra drops into your feed with a short update on what’s ahead for The Messy Middle Matters. The next chapter features new voices and experiences, additional stories from the trenches, and an even deeper examination of the work that is rarely seen, heard, or celebrated. Don’t worry. Amanda will still be joining regularly.

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In this episode, Indra and Amanda explore the difference between influence and authority and why mastering influence is essential for most people at work. While authority comes with titles and structure, influence is often how real change happens: through relationships, trust, and timing.

They share personal stories of leading without formal power, the subtle art of planting seeds and letting ideas take root, and strategies for shi...

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In this episode of The Messy Middle Matters, Indra and Amanda unpack a workplace tension that’s all too familiar: what happens when incentives, outputs, and motivation aren’t aligned.

They begin by defining key terms: intrinsic incentives (such as purpose or pride), extrinsic incentives (like pay or praise), and outputs (the tangible results of one's work). Then, they dive into two primary sources of misalignment:

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August 27, 2025 18 mins

Belonging to a team can be deeply fulfilling, but what happens when that sense of loyalty starts to conflict with your growth in your craft?

In this episode, Indra and Amanda unpack the tension between short-term team alignment and long-term career development. They explore what it means to be loyal to your project team, your department, or your craft, especially in roles like program management, design, and marketing, where craft-...

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August 20, 2025 31 mins

Why does everything feel urgent all the time — and what does it cost us? In this episode, Indra and Amanda unpack the toll of poor prioritization on teams, leaders, and organizations. 

From the illusion of decision-making to the chaos of shifting priorities, they explore the mental and operational burnout that comes when no one says no. They offer practical tools for creating clarity, setting boundaries, and making prioritization a...

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August 13, 2025 17 mins

What do people mean when they say someone is “too senior”? In this episode, Indra and Amanda unpack the layered, often coded ways the word "senior" is used in hiring and professional contexts. 

From recruiter conversations to team dynamics, the term is frequently a stand-in for other qualities—such as executive presence, high salary expectations, and perceived difficulty to manage—that often reveal unspoken biases. They explore the...

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What do you do when a talented team member has outgrown what your organization can offer? In this episode of The Messy Middle Matters, Indra and Amanda unpack the rarely discussed topic of supporting team members who are ready to move on, not because they've failed, but because they’ve grown. From recognizing career ceilings to embracing talent mobility, they explore how letting go can be an act of leadership, not loss. You’ll hear...

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In this episode of The Messy Middle Matters, Indra and Amanda dive into a frustrating contradiction many professionals have experienced: the same companies that go out of their way to hire the brightest minds often turn around and disempower them the moment they arrive. From micromanagement to fear-based leadership, they examine the organizational dynamics that hinder strong talent and the downstream consequences for innovation, re...

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In this episode of The Messy Middle Matters, Indra Klavins and Amanda Jane Lee explore the language used in hiring, specifically the overused and often problematic terms “rockstar” and “unicorn.” They unpack how these labels, while meant to signal excellence, can set unrealistic expectations and perpetuate individualism over collaboration. Along the way, they highlight the real risks of unicorn hunting, the myth of the full-stack e...

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In this episode of The Messy Middle Matters, Indra Klavins and Amanda Jane Lee delve into the evolving landscape of personal branding, beginning with the notion that LinkedIn is no longer just a digital resume. From resharing posts to publishing thought leadership, today’s professionals are expected to build a visible, credible presence that extends far beyond job titles and bullet points.

They reflect on the growing pressure to “s...

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July 9, 2025 33 mins

Taking notes isn’t always busywork; it can be a power move. In this episode, Indra and Amanda unpack the underrated but essential skill of effective note-taking in the workplace. They reflect on how their own approach has evolved from admin duty to strategic tool and explore why the person writing the notes often holds more influence than you think.

From capturing decisions to controlling narratives, they share tactical advice on b...

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We've all been there—staring at a calendar invite with a cryptic title and no context, then spending the meeting trying to figure out why you're even there. In this episode, Indra and Amanda tackle the all-too-familiar plague of purposeless meetings.

From weekly leadership check-ins to post-meeting debriefs about the next meeting, they unpack the hidden cost of unclear gatherings: time, energy, morale, and productivity. They also o...

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June 25, 2025 28 mins

In this episode of The Messy Middle Matters, Indra and Amanda unpack the complex role of titles and credentials in professional life. From HRIS databases that never quite get it right to the very real ways marginalized folks use credentials as armor, this conversation explores how titles are used, misused, and misunderstood.

They explore how titles can signal authority, invite (or block) collaboration, and even become tools of gate...

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In this episode of The Messy Middle Matters, Indra and Amanda unpack the difference between scarcity and abundance mindsets—starting with a “zero-sum game” pizza analogy (yes, pizza 🍕). They explore how our beliefs about resources, success, and competition shape how we lead, collaborate, and show up in the world.

Drawing on The Infinite Game by Simon Sinek, Indra shares how this framework helps leaders break out of short-term, win...

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Soft skills: everyone talks about them, few people define them, and even fewer get help building them. In this episode, Indra and Amanda dig into the nuanced world of interpersonal and emotional intelligence—the unspoken skills that make or break how we collaborate, lead, and show up at work.

From navigating conflict and giving feedback to facilitating meetings and reading the room, they explore why soft skills often surface in hi...

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In this episode of The Messy Middle Matters, Indra and Amanda unpack the often overlooked power of Project, Program, and Operations Managers (PMs), the PMs who hold organizations together behind the scenes. As companies cut budgets, these critical roles are frequently the first to go. However, eliminating the very people who create clarity, enable execution, and manage complexity can have long-term consequences.

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Sometimes it takes an outsider to say what everyone on the inside is thinking but can’t express. In this episode, Indra and Amanda unpack the value and complexity of bringing in consultants, agencies, and subject matter experts to say the quiet thing out loud. They explore how power dynamics, organizational culture, and fear of professional consequences can keep internal voices silent and why external perspectives can cut through t...

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In this episode of The Messy Middle Matters, Indra and Amanda dive into the surprisingly powerful world of icebreakers, those sometimes awkward, sometimes delightful moments that set the tone for team connection. Whether you're leading a virtual kickoff, hosting a new hire orientation, or just trying to get humans to look each other in the eyes, the right icebreaker can ease social anxiety, build rapport, and foster inclusive envir...

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