Credentialing Chronicles
"Credentialing Chronicles" is the go-to podcast uncovering the hidden truths and scandals in healthcare credentialing, licensing, and compliance. Hosted by industry experts, we dive into real cases, juicy controversies, and insider knowledge that every persons needs to know! 🎙️🔥
Episodes
New Hampshire’s Healthcare Wake-Up Call
A provider can be qualified, credentialed—and still out of reach. A provider’s identity can be legitimate—and still be used to submit fraudulent claims. Who is checking what happens next?
In this New Hampshire edition of Credentialing Chronicles, Shannen Reyes-Aguayo and Nyleen Flores connect the headlines to the provider files, payer decisions, and patie...
What happens when the person trusted to heal the patient… is the person harming them?
This week on Credentialing Chronicles, Shannen Aguayo-Reyes and Nyleen Flores sit down with Bruce Sackman, renowned healthcare fraud investigator, author, and former Special Agent in Charge with the U.S. Department of Veterans Affairs Office of Inspector General.
For more than three decades, Bruce stepped into healthcare envir...
This week, Credentialing Chronicles sits down with Matthew Jansen, President & CEO of Acorn Credentialing Solutions, for an exclusive conversation about the side of healthcare credentialing most people never hear about.
Acorn works across credentialing, enrollment, provider data, automation, and provider operations—connecting pieces of the process that healthcare organizations have historically managed ...
The wait is over! 🎙️ We’re officially kicking off the road to NAMSS 2026, and this episode is one you do NOT want to miss.
In this special announcement episode, we’re pulling back the curtain on what’s ahead for NAMSS 2026 — the excitement, the vision, the opportunities, and what you can expect as we get closer to this year’s biggest moments in the medical staff services community.
Wheth...
Big Sky. Big money. BIG oversight questions. ☕🔥
Credentialing Chronicles is Spillin’ the tea across America—and this stop takes us to MONTANA. From Medicaid changes and millions in rural health funding to provider mobility, hospital oversight, a story update and a licensing case that raises serious questions about how critical information moves through the system.
Because a clean license is only the begin...
The internet saw the posts. The screenshots went viral. But we wanted to know: what actually happened — and how did so many red flags seemingly go unnoticed for so long? 👀☕️
In this episode of Credentialing Chronicles, Shannen and Nyleen go beyond the viral headlines and take a deeper look at the story involving Angel Murdock and claims surrounding Duke University’s Physician Assistant program.
MISSOURI: SHOW ME THE CREDENTIALS, THE AUTHORIZATION—AND THE MONEY
The Show-Me State came with RECEIPTS.
This week on Credentialing Chronicles, Shannen & Nyleen are spillin’ the Missouri tea—from alleged fake nursing credentials and the importance of primary-source verification to prior authorization chaos, rural hospitals under pressure, patient portal privacy concerns, and major hea...
What if the credential checked out… but the story behind it didn’t?
Mississippi takes us into one of the wildest intersections of healthcare fraud, patient safety, licensed professionals, and credentialing gaps we’ve covered yet.
What starts with a seemingly legitimate corner of healthcare quickly opens the door to something much bigger. Follow the trail long enough and physicians, nurses, nurse pra...
Arrested. Released. Arrested Again. — The Nitun Ahir Story
What happens when someone allegedly practices medicine without a license, gets arrested, is ordered to stop — and somehow ends up facing allegations of doing it again?
This week on Credentialing Chronicles, Shannen and Nyleen unpack the shocking Nitun Ahir case out of California and the questions it raises about healthcare credentialing, verificati...
What Insurance Companies Are Really Telling Doctors
Prior authorization is supposed to help manage healthcare costs and ensure appropriate care. But what happens when the process becomes a barrier between doctors and their patients?
In this episode of Credentialing Chronicles, Shannen and Nyleen take a closer look at what the newly published data is revealing about prior authorization — including...
Special Series | Who Audits the Auditor?
We've sat behind these microphones breaking down healthcare fraud, credentialing failures, compliance mistakes, and the lessons organizations can learn from them.
This time... the file is ours.
In this special series, the roles are reversed as AQC President Shannen opens the door to one of the hardest conversations of her career following an NCQA survey that changed everything.
W...
Murder. Medicaid fraud. A $250 million pandemic scam. Federal investigations. Thousands of providers removed from Medicaid.
No... this isn't the plot of a Netflix series.
It's Minnesota.
This week on Credentialing Chronicles: Spillin' Tea Across America, we're uncovering one of the most shocking collections of healthcare scandals we've seen in a single state. From an emergency room nurse practitioner convicted of murde...
Missed an episode? Need to catch up? Or just want to relive the wildest moments of the year so far? This one's for you.
Welcome to our Spillin' Tea Across America: Summer Rewind—a special compilation episode featuring the biggest moments, most unbelievable cases, hottest healthcare headlines, funniest conversations, listener favorites, and unforgettable lessons from our journey across America... all in ...
Spillin' Tea Across America: Michigan | When the System Looks the Other Way
What happens when warning signs are ignored...
When trusted physicians abuse that trust...
And when the very systems designed to protect patients fail?
This week on Credentialing Chronicles: Spillin' Tea Across America, we're heading to Michigan—a state with a healthcare history that will leave you questioning h...
Massachusetts may be known for world-renowned hospitals, prestigious medical schools, and groundbreaking healthcare innovation—but behind the scenes, the Commonwealth has also experienced some unforgettable lessons in patient safety, healthcare fraud, credentialing failures, and accountability.
In this episode of Credentialing Chronicles: Spillin' the Tea Across America, hosts Shannen Reyes-Aguayo and Nyleen Fl...
Maryland: Crab Cakes, Credentials & Criminal Conduct | Credentialing Chronicles: Spillin' the Tea Across America
Maryland may be known for blue crabs, historic waterfronts, and charming coastal towns—but behind the scenes, this state's healthcare system has served up some unforgettable lessons in fraud, oversight, patient safety, and accountability.
In this episode of Credentialing Chronicles...
The tea is officially served, Maine.
And Tea Sippers... this state's tea is HOT.
This week, Shannen and Nyleen head to the Pine Tree State to unpack a series of healthcare stories that will have you saying:
"Wait... WHAT?!"
From a heartbreaking case that sparked serious questions about patient safety, to a multimillion-dollar settlement proving paperwork can carry a hefty price tag, to a trusted healthcare provider whos...
The tea is officially served, Kentucky.
In this episode of Credentialing Chronicles with Shannen and Nyleen, we're heading to the Bluegrass State to unpack a case that reminds us healthcare isn't just about clinical skills—it's also about trust, accountability, and the systems designed to protect patients.
What happens when concerns outside the exam room raise questions inside it?
From provider oversight and ongo...
🌻⚕️ Credentialing Chronicles: Kansas Edition — Quiet State, National Lessons ⚕️🌻
The tea is officially served, Kansas!
In this episode of Credentialing Chronicles with Shannen and Nyleen, we're heading to the Sunflower State to explore the healthcare challenges, credentialing lessons, and oversight conversations shaping organizations across America.
From telemedicine and provider monitoring to patient safety, h...
🤠🌪️ Credentialing Chronicles LIVE: Oklahoma Edition 🌪️🤠
The tea is officially served, Oklahoma!
In this LIVE episode of Credentialing Chronicles with Shannen and Nyleen, we're heading to the Sooner State to uncover the stories that left us speechless. From shocking physician misconduct cases and credentialing failures to negligent privileging allegations, criminal investigations, and patient safe...
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