Kleen-Rite Radio
Few things are as valuable as a good conversation with a car wash veteran to learn the ins and outs of this unique business. Now it’s available in podcast form through Kleen-Rite Radio! Enjoy relaxed but extremely beneficial discussions about the car wash world with industry insider Marc Tyndale, expert technician Phil Donnelly, and the occasional guest. Improve business strategies, get repair and maintenance tips, and learn how to deal with common issues that car wash operators face on a daily basis. Plus, get news about what’s happening at Kleen-Rite and in the industry as a whole.
Episodes
Ep. 17 (Operator Mindset: The People System) Do you have a solid network of experts that can provide specialized help when your car wash needs it? In episode 17, Kleen-Rite Radio hosts Marc and Phil discuss what they call the “The People System.” This is an extension of the conversation they had in episode 14 about getting outside help. It’s all about creating a reliable group of distributors, landscapers, plumbers, electricians, b...
Ep. 16 (Operator Mindset: Preventative Maintenance)Want to get out of the repair rut? In episode 16 of the Kleen-Rite Radio podcast, Marc and Phil have an in-depth discussion about maintenance strategies that help you predict and avoid breakdowns instead of reacting to them. It starts with taking an honest assessment of your facility and viewing things from a different angle to see what you might be overlooking. It may even be help...
Ep. 15 (Operator Mindset: Building Consistency) Pick up some valuable advice to make your car wash operation more consistent! In episode 15 of the Kleen-Rite Radio podcast, Marc and Phil share some simple but important lessons they’ve learned about quick maintenance, daily behaviors, and small changes that make a big difference to customers. Hear about their personal experience with things you may sometimes overlook – taking a smar...
Ep. 14 (Operator Mindset: Getting Outside Help) Episode 14 of the Kleen-Rite Radio podcast targets a dilemma that every car wash owner wrestles with – when is it time to get outside help for major repairs or installations? Phil and Marc have experienced this conundrum themselves as hands-on operators and problem solvers. When does do-it-yourself become inefficient and actually cost you money? How does this negatively affect the cus...
Ep.13 (Keith Lutz, Kleen-Rite Vice President) Episode 13 of the Kleen-Rite Radio podcast features a special guest direct from Kleen-Rite – Vice President Keth Lutz! He sits down with Marc and Phil for a great chat about the past, present, and future of the company. Keith recounts Kleen-Rite’s origin story that begins at a small car wash behind an automotive service center in Columbia, Pennsylvania. He discusses how Kleen-Rite found...
Ep. 12 (Conversation with Ascentium Capital )We’re back with Episode 12 of the Kleen-Rite Radio podcast! In this installment, we welcome Tony Zieglar and Michael Fiore from Ascentium Capital to chat about financing for car wash operators. They touch on the difference between the types of small business financing and which option is ideal for your situation. Zieglar explains how Ascentium’s flexible options are great for car wash pr...
Ep. 11(Marcus Kittrell, Mammoth Holdings Founder)
For episode 11 of Kleen-Rite Radio, Marc and Phil welcome guest Marcus Kittrell – a true legend of the car wash industry who boasts an incredible resume. He began working at a full-serve car wash at the age of 16, built his first self-serve right after graduating high school, and still runs several car washes today. He founded Mammoth Holdings, a firm that guides top express car was...
Ep. 10 (Eric Wulf, CEO International Carwash Association) Welcome back for episode 10 of the Kleen-Rite Radio podcast, hosted by Marc and Phil. They are joined by Eric Wulf, CEO of the International Carwash Association. They lead off with a conversation about how the ICA is an organization that supports all levels of the car wash industry. Wulf address the misconception that the ICA is only focused on larger express washes, pointin...
EP. 9 (Ross Weimer of Bozeman Distributors) Get excited for episode 9 of the Kleen-Rite Radio podcast, sponsored by Ascentium Capital! Hosts Marc and Phil welcome guest Ross Weimer of Bozeman Distributors. They begin by explaining the interconnection between local distributors like Bozeman and suppliers/manufacturers like Kleen-Rite. They highlight the value of having a trusted local distributor and service team that can provide fa...
Ep 8 (Jason & Brandi Hess of Suzy Q’s Car Wash)
Join us for episode 8 of the Kleen-Rite Radio podcast, sponsored by Ascentium Capital. Hosts Marc and Phil are joined by guests Jason and Brandi Hess, owners and operators of Suzy Q’s Car Wash in Adrian, Michigan. Get a fantastic perspective from folks who were completely new to the industry but found success by doing their homework and truly committing to their business. The conv...
Ep 7 (Guest Brian Hollinger of Sundance)
In episode 7, Kleen-Rite Radio welcomes its first guest, Brian Hollinger, to chat with Marc and Phil. His family owns Sundance, a car wash chain in Lancaster, Pennsylvania founded by his grandfather in 1972. As a 3rd-generation car wash owner, Hollinger has seen Sundance adapt to remain successful for decades and maintain a consistent, enjoyable customer experience. Hollinger touches on bran...
Ep 6 (Self-Serve Pricing & Clubs | Kleen-Rite Radio Ep 6)
Enjoy episode 6 of Kleen-Rite Radio, sponsored by Simoniz! Marc and Phil tackle a topic that they consistently get questions about – self-serve pricing and building subscription programs to generate consistent revenue. They begin with a talk about nailing down your pricing and how it directly affects your ability to create a membership club. Next, they have an honest con...
Ep 5 (Building, Buying, & Rebuilding Car Washes)
Get ready for episode #5 of the Kleen-Rite Radio podcast, sponsored by Simoniz! Marc and Phil discuss the key points you need to understand before building, buying, or remodeling a car wash. Marc has a lot of experience in all these aspects, and he shares important points about land selection and development, permitting and working with government entities, cost, and more. The co...
Ep 4 (Revamping Car Wash ROI)
Thanks for joining us for episode #4 of the Kleen-Rite Radio podcast! In this episode sponsored by Simoniz, Marc and Phil focus on the concept of ROI (Return on Investment) in the car wash industry. They discuss the basic financial strategies that car wash owners should understand to be profitable. Next, they uncover why new investors aren't afraid to charge market pricing and make bold moves, while se...
Ep 3 (Unlocking the Secrets of SWOT)
Welcome to the latest episode of the Kleen-Rite Radio podcast, sponsored by Simoniz. Hosts Marc and Phil delve into the power of SWOT analysis for car wash operators. SWOT, which stands for Strengths, Weaknesses, Opportunities, and Threats, is an invaluable tool to analyze business practices to optimize performance and boost revenue. The duo emphasizes the importance of conducting this review on...
Ep 2 (Competing with Express Tunnels)
Welcome back to the Kleen-Rite Radio Podcast! In this episode sponsored by Simoniz, hosts Marc and Phil dive into strategies for self-serve car wash operators to take their business into the upper tier. They discuss three of the major competition types facing self-serve operators: express tunnels, other self-serves in the area, and the toughest competitor of all – themselves. Listen and learn h...
Ep 1 (Dive into the Car Wash World)
Welcome to the inaugural episode of Kleen-Rite Radio, a brand new podcast dedicated to the car wash industry, hosted by Marc Tyndale and Fix It With Phil. Sponsored by Simoniz, this episode sets the stage for a series focused on 'self-serve success'. Marc and Phil share their backgrounds, expertise, and the unique collaboration that led to the creation of this podcast. With decades of combined ex...
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