Care Across America®

Assisted living can sound simple until you hit the hardest part: the price tag. We sit down with Brycen Quick, Director of Marketing and Business Development at Knollwood Retirement Community in Caseyville, Illinois, to explain supportive living in plain language and why it matters for real families. His definition cuts through the confusion: supportive living is assisted living that is open to all income levels, largely because it...

What does it take to build a home care agency families can truly trust?

For Gina Kendall, owner and CEO of Everlight Care, it begins with one guiding principle:

Grow through quality, not quantity.

In this Care Across America interview with Valerie VanBooven, RN, BSN, Gina shares how more than 25 years of experience in senior care led her to create a locally owned home care agency focused on compassionate servic...

Nobody likes to picture the hard parts of getting older, but avoiding the topic does not make the cost or the complexity disappear. We sit down with Joe and Marilyn Hillier, owners of Cascade Senior Services in Washington State, to talk about what most families overlook: planning for caregiving long before you “need” it. They explain why geriatric care management belongs next to financial and legal planning, and how a r...

The moment you bring a baby home, the world expects you to magically “have it together” and the same thing happens when an aging parent starts needing help. We’re pushing back on that myth with Stevie Cole, co-owner of Neighbor Love Home Care in Daytona Beach, Florida, a non-medical home care company built around one big idea: support the whole household before it becomes a crisis.

We talk candidly about po...

“Dementia specialty” is easy to say. Building a home care agency that actually lives it is something else entirely. We sit down with Jonah Francis, CEO and co-owner of Pansy Home Care, to trace how a Jamaican immigrant mother’s decades as a CNA became the foundation for a Connecticut home care agency named in her honor, and how that legacy turned into a clear, repeatable standard for dementia support.

We di...

Burnout doesn’t start with a crisis. It starts with the quiet build: laundry stacking up, missed meals, a sink that never empties, and the constant feeling that you’re failing someone you love. Marcus O’Malley, owner of Caring Excellence Northern Kentucky, joins us to talk about what families actually need from home care when life gets heavy and confusing, and why the real goal isn’t just getting tasks done,...

A home care agency can look great on paper and still fail families where it matters most: the handoff between worry and real support. We sit down with Erica Tomasello, owner and CEO of Care Resolutions Incorporated, to talk about what she’s learned over 28+ years providing senior care and in-home caregiving across Eastern Massachusetts. Her story starts as a family business that stayed in the family, but it quickly turns into...

A quiet fever, a missed noon dose, a confusing discharge packet—small cracks that can send an elder into a chaotic ER spiral. We bring together two seasoned pros, Sid Gerber and nurse case manager Maddie Bunch, to show how thoughtful planning, trained caregivers, and fast communication keep loved ones safe at home and out of the hospital. Their stories span ICU nights, VA leadership, dementia care, and the hard lessons that c...

A tiny cup of vanilla and a wooden spoon changed everything. That stark image of a proud father in a rehab hallway pushed Helga Pfanner to bring him home—and to build CareCo, a home care model that treats dignity, joy, and reliability as daily practices, not slogans. From those first days at a kitchen table to a multi‑state operation across Maine, New Hampshire, Massachusetts, and Rhode Island, we unpack how a personal missio...

A single phone call can change everything. When a hospital discharge looms and panic sets in, the difference between chaos and calm is a voice that knows the path. We talk with Steve Whatley of Home Care Services in Plano, Texas, about turning personal experience into a stable, humane system that puts dignity and independence first. After seven years caring for his father, Steve and his wife Leslie built an approach that moves quic...

What if senior living felt less like a facility and more like a second home? We sit down with Meghan Schmitz and Lisa Smith from Avalon Park to share how a locally owned, all‑inclusive community in Cottleville, Missouri turns everyday life into something richer—through voice, speed, and heart.

We walk through the details that matter: studios to two‑bedrooms with full kitchens, balconies, and in‑unit washers and dryers;...

A hospital stay changes everything—routines, risks, and the decisions families must make under pressure. We open the door on a boutique, white-glove approach to home care that moves fast when life turns, and moves thoughtfully when families want time to plan. With Evan Loevner of Aviva In Home Care, we explore what it takes to deliver reliable, compassionate support across San Francisco, San Mateo, Santa Clara, and the Alamed...

Watch the full video here: https://homecaremarketingnews.com/the-heart-of-home-care-an-inside-look-at-brightcare-homecare-in-louisiana-with-jamie-arton/

What does it take to grow a home care agency from a simple desire to help people into a thriving multi-region operation? Jamie Arten, owner of BrightCare Home Care, reveals the heartfelt journey and strategic decisions behind her company's remarkable expansion across South Louisiana...

🌟 19 Years of Compassionate Care in Southwest Michigan 🌟

Meet Shelly Nutter, Area VP at Fresh Perspective Home Care. For 17 years, she’s led with heart, building a culture where caregivers feel valued and families feel supported.

💬 “Our caregivers are the heart and soul of the agency. When they feel cared for, they give back tenfold to the clients they serve.”

Highlights from the conversati...

The journey of finding quality home care often begins with confusion and overwhelm. What services are available? How do you choose the right agency? In this enlightening conversation, Junie Baratti, COO of A Caring Touch Home Care, pulls back the curtain on what makes exceptional home care work.

Drawing from an impressive 40-year career in the industry, Barotti explains the comprehensive approach her agency takes across Sout...

The search for quality home care often begins during a crisis, when families need compassionate, reliable help—fast. Mark McDermott understands this reality perfectly, having built Touching Hearts at Home into a companion care powerhouse serving Rochester, Syracuse, Buffalo, and Albany over the past 18 years.

What makes Touching Hearts different? Their exclusive focus on companion care allows them to hire caregivers ba...

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Twenty years ago, Andy Howard founded Home Care Professionals with a vision to provide quality non-medical home care to seniors across Northern California. Today, alongside his business partner Don Franks, they've grown from a small operation to a network o...

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From humble beginnings in St. Louis to a multi-state operation spanning the Midwest, Private Home Care has transformed countless lives while staying true to its founding principle: providing the kind of care they'd want for their own famil...

What happens when your personal and professional worlds collide in the realm of caregiving? Amber Corbin knows this intersection intimately. As Central Nebraska's Business Relationship Development Specialist for AmanaCare, she guides families through the often overwhelming process of arranging home care – but her expertise doesn't just come from professional training.

Six years ago, Amber's husband Dwayne suffered a ma...