Care Intelligence Revolution

In this episode, Devan speaks with Julie Garrity, Former CQC Inspector, Registered Manager, and Regulatory Investigator with more than 20 years of frontline and regulatory experience. Julie breaks down what the CQC actually looks for when reviewing policies and procedures—and why many providers still fall short even when “the paperwork is done.”

Whether you’re a Registered Manager, Clinical Lead, or care provider trying to strength...

🎯 Episode Overview: Policies. Procedures. Compliance. Three words that strike fear or at least frustration into the hearts of care providers everywhere. But what if policy management didn’t have to be so confusing, costly, or isolating?

In this episode of Care Intelligence, we uncover why policies are such a persistent pain point in social care and how two leading experts are working to change that.

Joining host Ruth Kyle are Tim ...

What can care leaders learn from leading at every scale — from national providers to small, family-owned homes?

In this episode, we sit down with Kevin Humphrys, CEO of Oakland Care Group, to explore the realities of leadership in social care — from navigating bureaucracy in large organisations to building trust and agility in smaller, family-led settings.

Kevin’s career spans more than 15 years across the care sector, from Allied ...

For every Registered Manager, the weight of governance and compliance can feel endless — countless hours writing, updating, and tracking policies just to stay compliant. It’s the side of care that no one talks about, yet it shapes everything.

In this episode, we sit down with Lisa Basson, Director of Governance and Policy, and Kelly Mulhern, Director and Co-Founder of PGQ Solutions LTD — two seasoned leaders who’ve spent their care...

We welcome guest Liz Beh - the founder of TresaCare, on the Care Intelligence Podcast. Liz discusses her journey from being a finance professional to starting TresaCare, a social enterprise aimed at reducing burnout among care workers. We delve into the emotional, cultural, and professional challenges faced by care workers, particularly international immigrants. Liz shares moving stories of care workers overcoming immense challenge...

In this episode of the Care Intelligence podcast, we interview Dr. Mark Cox, an A&E doctor and co-founder of Orli Health, a digital platform aimed at improving children's mental health. Mark shares his journey from experiencing burnout to founding Orli with a mission to make mental health support accessible, fun, and human. The discussion covers the challenging environment in A&E for mental health patients, the importance o...

We sat down with Deborah Rozansky, Director at Social Care Institute for Excellence and co-founder of Scooter, to talk about what meaningful, lasting change in social care really looks like — and why it starts with listening to the people who do the work.

In this episode: ✔️ Why the gap between policy and practice still hasn’t been closed ✔️ The emotional and practical toll of overlooked frontline needs ✔️ How Scooter is building r...

In this powerful episode of Care Intelligence, we sit down with Dr. Thomas Micklewright — clinician, entrepreneur, and digital health leader — to unpack the urgent question: How do we keep innovation and patient care alive when the system feels like it’s crumbling?

From front-line pressures as an ICB clinical lead grappling with 50% budget cuts, to the moral cost of lost services, Tom brings raw honesty and clarity about what’s rea...

In this episode of Care Intelligence, Bailey Greetham-Clark, a leading voice for youth engagement in social care, shares his remarkable journey. As the founder of Be Great Fitness and the Old Friend Club, Bailey has made significant contributions to the sector, from giving TEDx Talks to landing on Lincolnshire's '30 Under 30' list. He discusses his background, being raised by his grandmother, and how his early experiences shaped hi...

Dr Dave Barker joins us for a powerful deep dive into what it really takes to turn around a struggling mental health hospital. Drawing on his leadership at multiple hospitals across the UK, where he helped achieve a CQC ‘Good’ rating and ‘Outstanding’ for Caring, Dr Barker shares hard-won lessons on improving clinical quality, building trust in teams, and creating a culture where staff and patients thrive. If you’ve ever wondered w...

Devan speaks on Six Degrees East, discussing his journey from medical school in South Africa to becoming a frontline doctor and eventually moving into management and business to address systemic inefficiencies in healthcare.

He highlights Health Connect Care Intelligence, which leverages artificial intelligence to reduce administrative burdens and improve compliance in healthcare settings.

Dr. Moodley emphasises the importance of a...

“Less bureaucracy, more care.” That’s the future Dr. Sai Achuthan believes in and one he’s actively working towards.

On the 7th episode of The Care Intelligence Podcast, we sit down with this award-winning psychiatrist and medical director to explore the daily friction caused by compliance and admin in healthcare.

From his experience in both the UK and Malaysia, Dr. Achuthan shares just how much time is pulled away from patients, s...

Welcome to the latest episode of Care Intelligence Revolution, where we delve into the inspiring journey of Lindsay Lloyd, a mental health nurse and transformative leader. Lindsay shares her incredible experience in turning around Moston Grange, a care home that was once on the brink of closure, and how it achieved an Outstanding rating through empathetic leadership. Discover how Lindsay pioneered initiatives like Feelings Matter a...

Welcome to another insightful episode of the Care Intelligence Revolution podcast. We are thrilled to have Liam Palmer with us today, an ex-registered manager, author, podcaster, and the CEO of Care Tech Guide, a leading platform in the care tech industry. With a unique background in operational leadership across healthcare and logistics, Liam brings a wealth of knowledge and experience to the table.

In this episode, Liam discusses...

In this episode of the Care Intelligence Revolution, we delve into the extraordinary journey of Amanda Chadwick, MBE, who transformed a failing care facility into a model of excellence. Amanda discusses the challenges of navigating complex compliance systems, the importance of building trust with teams, and focusing on patient-centered care. Learn how embracing bold leadership and leveraging technology can lead to significant impro...