Creating the Perfect Company
This weekly (Fridays) series of messages is based on Multi-View Incorporated’s work with over 1,300 organizations, extracting 989 data-elements with 922 cross-calculations over 27 years on a monthly basis. And then “systematizing” the operational “Best-Known Success Patterns” of the 90th percentile. Our intent is to get beyond the “brag and the boast,” and simply share insights from our experience, without manipulation or coercion to sell anything except helpful ideas. MVI has helped create World-Class organizations with some of the highest levels of Quality and Economics ever known and measured. What is MVI in 177 Words… Perhaps no other organization has meticulously considered and cared enough about the Customer and Client experience to break down and systematize everything from phone and visit interactions to physical products to the economics. MVI is perhaps best known for “the Model™” – an ultra-modern management approach that creates a high-quality, predictable experience that renders phenomenal Economic results as a natural bi-product of almost unbelievable Quality. After working with over 1,300 organizations, MVI starts with Benchmarking to gain professional perspective and guides an organization through the Model® with its establishment of 1) Clear, 2) Impressive and 3) Sustainable Standards. Then via Extraordinary People Development, an organization with near-flawless quality is created, where it can go days, sometimes weeks, and even “thousands of interactions” without a single complaint, service failure or documentation/process error. Economic results are often 200-400% above the average or median. Through the Model™, this “system” approach to management, all areas of an organization operate as an integrated, coherent whole and not as “silos” creating a System of Mutual Reliance like those found in Nature.
Episodes
In this “DYNAMIC” episode, Andrew Reed, speaking to hundreds of CEOs and Senior Executives in a national broadcast, makes a compelling case: Your Company’s Quality is No More or Less than the Quality of your People Development System! Hard-earned lessons, through blood experience and insights, are shared as Andrew INTRODUCES the utterly important of this topic that 90% of companies MISS and thus become average, mediocre -...
Recorded in the Japan House overlooking the middle pond in the Awakened Forest with a group of CEOs and Chief Educational Officers, Andrew Reed merely “scratches” the surface of MVI’s meticulous work on Extraordinary People Development Systems, explaining “The 3 Questions” used to start meetings to help create a mature, healthy and life-changing culture! People Development is Profound and Transformational! Reed references...
In this fourth and final installment, Andrew Reed talks about Standardization, how to run Meetings, and also covers a lot of way to view Leadership to make it better(or easier!).
This isn’t a motivational pep talk. It’s the final reality check in a series that dismantles surface-level Leadership theory. Reed pulls no punches as he describes the emotional isolation, the burden of clarity, and the cost of consistency. If you...
“Leadership isn’t about control — it’s about creating the 'Conditions for Success'.”
In this third installment, Andrew Reed goes into the Burden of Leadership, the aspects of Leadership that are unconsidered with pedestrian views of the topic. Reed strips away the polish and dives into REALITY. It’s not about charisma or command — it’s about clarity, Standards, and the willingness to do what others won’t.
Whether you're buil...
In Part 2 of this powerful series on leadership, Andrew Reed turns the spotlight on the Seldom Spoken Aspects of Leadership — the stuff you won't find in standard training manuals. From the illusion of control to the pursuit of self-mastery, this episode dives deep into the emotional, psychological, and spiritual strength required to truly lead. Drawing from decades of REAL-WORLD experience, Andrew challenges leaders to st...
Adapted from MVI’s Empowerment Hour: The COMPLETE Seldom Spoken Aspects of Leadership
In the first installment of this four-part series, Andrew Reed strips leadership down to its raw, unsanitized truth. Recorded live during Multi-View Inc.’s Empowerment Hour, this episode focuses on the often-unspoken REALITIES of Leadership — the kind of insight you won’t find in books or on stage. With decades of experience helping organi...
VISION!!! Often seen as “squishy” - a waste of time, especially if you’ve sat through “Vision Statement Creating” meetings. However, Vision is, in fact, one of the most VALUABLE things a person, as well as an organization, can make! Why? A great Vision can change your LIFE! Literally! It seems that Human beings need a “Bright Horizon” to look forward to! Without a Life-Giving Vision, people perish!
In this episode, And...
Operating an organization as an “integrated, coherent whole” is something most CEOs aspire to have… But it is RARELY accomplished. Not achieving this level of integration causes disfunction, waste and creates a miserable work atmosphere of frustration. It is disheartening… and, like a Natural system, like a human body, it is not healthy.
What does it look like when a company functions like a living organism — where ever...
What separates the 90th percentile from the rest? In this episode, Andrew Reed explores what it truly means to be an Outlier — not by personality, pedigree, or raw talent, but by the consistent application of what MVI calls the “Best-Known Success Patterns.” These are not theories or trends, but proven behaviors and structures observed in elite individuals and organizations over decades of research and practice.
Best-Know S...
In the premiere episode, Andrew Reed — founder of Multi-View Incorporated — offers a foundational blueprint for designing an organization that balances profit and purpose. From the tranquil mountaintop retreat known as the Awakened Forest, Reed draws on over 27 years of system-based research across 1,300 companies to illuminate the “best known success patterns” of top-performing businesses. This isn’t just theory; it’s a p...
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