Pax8 Academy Live
Academy Live is dedicated to helping businesses set up and strengthen their operations. Our hosts Rex Frank, Chris Kaiser, and Bessie Nolan help you set up the foundation of your business by walking you through practical insights and tips on business fundamentals through bite-sized pieces of what the Academy team at Pax8 offers! ☁ Subscribe To Our Youtube Channel ☁ https://www.youtube.com/@Pax8
Episodes
What does it really take to grow a successful MSP? In this episode of Academy Live, we chat with Jeff Wolverton, CEO of PivIT Strategy, to hear his story of transformation, perseverance, and growth. Jeff shares how joining Pax8’s Phoenix Peer Group gave him the foundation to strengthen his MSP across sales, service, and operations. We’ll hear his stories about how the lessons learned (and tough love) from his peers helped him avo...
Pricing isn’t just about numbers — it’s about knowing your value. In this episode of Academy Live, we sit down with Jonathan Mack, Lead Executive Coach at Pax8, to dive deeper into his Beyond 2025 session: Did You Raise Your Rates? Jonathan unpacks why 99% of clients accept rate increases, the importance of knowing what level of provider you really are, and how to avoid the most common mistakes MSPs make when adjusting pricing. ...
In this episode of Academy Live, Pax8 welcomes Larry Cobrin, Founder and CEO of MSPCFO, to break down how MSPs can improve profitability by treating their client base like a portfolio. Larry explains the portfolio approach to identifying top and bottom performing clients, digging into why performance varies, and making data-driven changes that improve margins. 🔑 Key Topics Covered: ✅ Treating clients as a portfolio to identify s...
In this episode of Academy Live, we pull back the curtain on how Pax8 Academy is integrating AI into our training programs while keeping human knowledge and experience at the core. Amanda Glidden shares real examples, including a Synthesia-powered demo, and explains the considerations every business should make before leaning too heavily on AI. We’ll also explore insights from the Pax8 Agentic Inflection Point Report, why this AI...
In this episode of Academy Live, we welcome Pax8 Strategic Consultants Sophie Dowsett Smith and Limara Thorne to celebrate the launch of their new podcast, Athena Rebels. Athena Rebels challenges the status quo. How? By exploring the real issues women face in tech, media and modern workplaces, with Sophie and Limara weaving humor, honesty, vulnerability and lived experience into conversations that challenge, connect and change. �...
What if you had a GPS for growing your MSP? That’s exactly what Pax8 Guided Growth delivers.
Welcome to Academy Live! In this episode, we’re breaking down how Data and AI Guided Growth helps you take control of your journey, so you can stop reacting and start leading. Whether you're just starting to explore AI or ready to bring a data-driven solution to market, we’ll show you how to build confidence, create momentum, and drive real...
Join us on this episode of Academy Live as we dive into the art of crafting a marketing strategy for MSPs that drives meaningful change and impact. Our guest, James LaVine, shares invaluable insights on how to identify the change you bring and translate it into a powerful marketing approach. 🔎 Key Topics Covered: ✅ The key components of developing a comprehensive marketing strategy ✅ Understanding the impact you aim to make in...
Ready to see the future of the Pax8 Marketplace? 🚀 We've got you covered... Welcome to Academy Live!
From public storefronts designed to attract new customers, to a roadmap packed with innovation, this episode gives you a glimpse at how partners can take real action today to grow faster, connect smarter, and evolve into next-gen providers. 🔑 Key Topics Covered: ✅ Public storefronts: what they are and why they matter ✅ Pax8 Mar...
Welcome to Academy Live! In this episode, we invite Eliott Chandler and Christopher Kirby to dive into getting started with Microsoft Azure. Through this episode, viewers should walk away with an understanding of Azure's ecosystem and an understanding of how Azure can boost your business. 🔑 Key Topics Covered: ✅ What is Azure? ✅ What is the basic use of Azure? ✅ The value of building an Azure business ✅ Why are partners turn...
Join us for another episode of Academy Live as we dive into the complex world of taxes for managed service providers (MSPs), featuring esteemed guest Bradley Gross. Tax season is coming, so in this conversation we'll explore key considerations and practical tips to help MSPs navigate tax-related challenges and ensure compliance with regulations. 🔎 Key Topics Covered: ✅ Nuances of interstate taxation: Insights into determining w...
You’ve got questions — and we’ve got answers.
Welcome to Academy Live! In this episode, Rex Frank, Chris Kaiser, and Bessie Nolan tackle the questions they get asked all the time — from how to start your MSP, to building a winning stack, joining peer groups, getting security coaching, and where to find legit business mentorship.
🔑 Key Topics Covered: ✅ How to start and scale an MSP ✅ Pax8 Academy’s new security enablement offeri...
Welcome to Academy Live! In this episode, we invite Juan Fernandez, Channel Chief at SuperOps to deep dive into how MSPs should be leveraging AI. Join us for a journey into the future as we discuss how to prepare and evolve in this ever-changing landscape. 🔑 Key Topics Covered: ✅ The future of MSPs and AI ✅ AI Enabled Hardware ✅ How are we using AI in a meaningful way? ✅ How to use AI effectively? ✅ The importance of stayin...
In this episode of Academy Live, we’re joined by Jaime Gonzalez, CISM and Head of Client Partnerships at OttimoCyber.com, to break down how cyber liability works, common misconceptions about policy coverage, and how to approach the conversation with your clients—especially before a breach occurs. If you've ever heard a client say, “I’ve got cyber insurance,” and left it at that, this is a must-watch!
🔑 Key Topics Covered: ✅ What...
Pax8 Voyager Alliance has officially launched! Curious about how the Pax8 Voyager Alliance can fuel your success? We’ve got you covered… Welcome to Academy Live! Craig Donovan, Chief Experience Officer at Pax8 joins us to demonstrate how this innovative partner program is designed to grow with your ambitions, offering a scalable, strategic path to growth and retention with tailored tiers delivering curated enablement, education, an...
In this episode of Academy Live, Zac Paulson, Director of Product and Strategy at ABM Technology Group, shares the compelling case study of how TrueIT launched TruNorth—a new business created by collaborating with MSPs to deliver services beyond the traditional scope. You’ll hear how TrueIT identified unmet market needs, developed unique solutions, and built high-trust relationships with MSP partners to expand service offerings and...
Are you ready to elevate your MSP business and mindset? We’ve got you covered… Welcome to Academy Live! Today, we chat with Damien Stevens, the host of the MSP Mindset Podcast: The podcast for MSP owners and CEOs looking to elevate themselves and their MSP by improving their mindset. In this episode, Damien will share his insights from his journey of interviewing the 100 largest and fastest-growing MSPs. 🔑 Key Topics Covered: ✅...
Are you ready to elevate your MSP business and mindset? We’ve got you covered… Welcome to Academy Live! Today, we chat with Damien Stevens, the host of the MSP Mindset Podcast: The podcast for MSP owners and CEOs looking to elevate themselves and their MSP by improving their mindset. In this episode, Damien will share his insights from his journey of interviewing the 100 largest and fastest-growing MSPs. 🔑 Key Topics Covered: ✅...
Are your financial statements set up for success? 📊 In this episode of Academy Live session, we’re breaking down best practices for organizing your financial data to align with industry standards.
Join Chris Brown, Executive Coach at Pax8, as he walks you through:
✅ Why structuring financial data by Business Units matters
✅ How to allocate fully loaded labor costs for accurate margins
✅ Creating reports to track Product & ...
Planning to attend an upcoming conference? We’ve got you covered… Welcome to Academy Live!
Join Bessie as she walks through key strategies to help you get the most out of any conference experience. In this episode, we’ll cover everything from choosing the right conference to attending, to tips for travel, and how to maximize networking and learning opportunities.
🔑 Key Topics Covered:
✅ How to choose the right conference for your ...
Not sure which professional development path is right for your role? We've got you covered... Welcome to Academy Live! In this episode, Bessie breaks down the ideal learning paths tailored to your specific role within your company. Whether you’re a service manager, engineer, project manager, or in sales and marketing, discover the exact Pax8 Academy courses you should take to boost your skills and advance your career. Bessie will...
Popular Podcasts
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
)
My Favorite Murder is a true crime comedy podcast hosted by Karen Kilgariff and Georgia Hardstark. Each week, Karen and Georgia share compelling true crimes and hometown stories from friends and listeners. Since MFM launched in January of 2016, Karen and Georgia have shared their lifelong interest in true crime and have covered stories of infamous serial killers like the Night Stalker, mysterious cold cases, captivating cults, incredible survivor stories and important events from history like the Tulsa race massacre of 1921. My Favorite Murder is part of the Exactly Right podcast network that provides a platform for bold, creative voices to bring to life provocative, entertaining and relatable stories for audiences everywhere. The Exactly Right roster of podcasts covers a variety of topics including historic true crime, comedic interviews and news, science, pop culture and more. Podcasts on the network include Buried Bones with Kate Winkler Dawson and Paul Holes, That's Messed Up: An SVU Podcast, This Podcast Will Kill You, Bananas and more.
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
The Clay Travis and Buck Sexton Show. Clay Travis and Buck Sexton tackle the biggest stories in news, politics and current events with intelligence and humor. From the border crisis, to the madness of cancel culture and far-left missteps, Clay and Buck guide listeners through the latest headlines and hot topics with fun and entertaining conversations and opinions.