Behind the Curtain: Adventures in Continuous Improvement

Behind the Curtain: Adventures in Continuous Improvement

Longtime manufacturing process engineer and trainer John Dyer discusses operational excellence and continuous improvement with Professor Mohamed Saleh, a Lean, Six Sigma and continuous improvement expert. Between them, the two share nearly 60 years of continuous improvement expertise. IndustryWeek has partnered with Dyer and Saleh to present their insights to a wide audience of manufacturing professionals.

Episodes

July 24, 2025 22 mins

Goals don't always drive progress and can actually hinder team success. From the toxic effects of short-term goal fixation to the crucial role of psychological safety, learn how goals impact employee morale and wellbeing.

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Delve into the crucial topic of effective team decision-making techniques, warning against one particular method that can irreparably harm team dynamics and spill over into the daily work environment.

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Explore how diversity in thought enhances problem-solving and innovation within teams, while also examining why the fundamental question of "Why am I here?" often lies at the root of disruptions in team dynamics.

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Delve into the four phases every team experiences, including the "storm" phase, and learn how they influence team dynamics. 

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Understand the anatomy of successful teams, from technical and functional teams to leadership and project-driven teams. Learn the importance of team design, including team tasks, team size and the skills required of team members.

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July 8, 2025 24 mins

Have you and your team ever faced the dread and horror of halting a process following a change you advocated for? Change inherently carries risks, but the aim is to minimize these risks by strategically narrowing down the most effective countermeasures. This episode unveils the intricacies of selecting the optimal solution and charting the right path forward. From evaluating options to achieving desired outcomes, discover the techn...

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If solving problems were easy, the mystery would have been unraveled by now. Explore essential techniques and tools for preventing recurrent issues from casting a shadow over the organization or jumping to premature conclusions.

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Whether you refer to it as value stream mapping or various levels of process mapping, the episode unravels the complexities of this valuable tool. The discussion exposes hidden steps, underscoring the significance of mapping the actual process over relying on assumptions.

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Unravel the distinctions between PDCA and PDSA, and explore the necessity of an A3 for each problem, large or small.  

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Delve into the "essential ingredients" for a successful and sustainable organizational transformation, as well as explore the two "root causes" behind the potential fizzling out of such efforts.

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