The Enterprise Edge

From talking teddy bears to transforming enterprise customer experiences, ⁠Philipp Heltewig⁠'s journey is nothing short of remarkable. As the newly appointed Chief AI Officer at ⁠NiCE⁠ (a $3 billion customer experience giant), following their acquisition of his company Cognigy, Phil reveals the fascinating origin story of how building AI software for a speaking teddy bear unexpectedly launched a 9-year mission to revolutionize how ...

Discover how two powerhouses are reimagining enterprise finance in the age of AI. In this episode of The Enterprise Edge podcast, recorded live from Oracle AI World 2025 in Las Vegas, host Mark Vigoroso sits down with Sam Yen, Global Head of Enterprise Application Solutions for JP Morgan Payments, to explore the cutting edge of treasury transformation. Learn how JP Morgan and Oracle are moving beyond proof-of-concepts to deliver re...

Discover how AI is revolutionizing supply chain management in this must-listen episode of The Enterprise Edge podcast, recorded live at Oracle AI World 2025. Host Mark Vigoroso sits down with Derek Gittoes, Oracle's Vice President of Supply Chain Management with 25 years of industry experience, to explore the seismic shift happening across global supply chains. Learn how AI agents are compressing multi-week analytical exercises...

Go behind the scenes of Oracle's groundbreaking new user experience in this fascinating conversation with Jenny Lam, Senior Vice President of User Experience Design at Oracle. Recording live from Oracle AI World 2025 in Las Vegas, this episode reveals how Oracle's design team spent years crafting the future of enterprise software - waiting for technology to finally catch up to their vision. Learn how the newly announced &qu...

Join us on the ground at Oracle AI World 2025 in Las Vegas for an illuminating conversation with Keith Causey, Senior Vice President of ERP Transformation and Development at Oracle. In this essential episode, Keith draws on his unique perspective as both a former Chief Accounting Officer at Caesars Entertainment and current Oracle executive to reveal how AI is fundamentally transforming enterprise finance - moving beyond simple pro...

Discover how Quest Diagnostics is revolutionizing HR through AI in this episode of The Enterprise Edge Podcast, recorded live from Oracle AI World 2025 in Las Vegas. Join host Mark Vigoroso and Hubert Winter, Senior Director of HR Technology at Quest Diagnostics, as they explore the cutting edge of workplace automation and human capital management. From piloting Oracle's new Manager Concierge AI agent to dramatically reducing h...

FloQast CEO and Co-founder Mike Whitmire reveals how his company is revolutionizing the accounting profession through an unconventional blend of creativity and technology. From producing a SAG-approved sitcom starring Danny Trejo tobuilding a platform that empowers accountants to automate their own workflows with AI, Whitmire shares the bold decisions that helped FloQast raise its first $300 million of venture capital without a CFO...

Sanjay Brahmawar, CEO of QAD, shares his vision for transforming mid-market manufacturing through agentic AI in this compelling conversation. With only six months in his role, Brahmawar has already met with 75 customers to understand the critical challenges facing manufacturers today - from half a million open jobs in US manufacturing to supply chain volatility and the urgent need to capture tribal knowledge before it walks out the...

Discover how AI is transforming financial operations in this engaging conversation with Brian Hogeland, CFO of Packer Fastener, recorded live from SuiteWorld 2025 in Las Vegas. Brian shares his journey from manual, paper-based financial closes that took weeks to a streamlined NetSuite-powered process achieving closes in just 3-4 days - and reveals how NetSuite's newly announced autonomous close capabilities could enable daily f...

Go behind the scenes at Oracle NetSuite's SuiteWorld 2025 with Craig Sullivan, a 25-year NetSuite veteran leading Product Management, as he reveals the forward-looking innovations reshaping enterprise software. In this candid conversation recorded live from Las Vegas, Sullivan pulls back the curtain on NetSuite Next - from the game-changing "Autonomous Close" that finally solves the zero-day close challenge finance te...

Unlock the science behind sales AI success. Dive into a fascinating conversation with physicist Joseph Miller, Chief AI Officer at Vivun, as he reveals why most AI implementationsfail and what separates transformative agents from glorified chatbots. From particle accelerators to Bridgewater's systematic trading floors to revolutionizing sales engineering, Joe breaks down the critical concept thatseparates correlation from causa...

Is your legacy data a ticking time bomb or an untapped goldmine? Join Mark Vigoroso and Jean Marc Pestoni, Head of North America at Data Migration International, for ahard-hitting conversation that cuts through the noise on enterprise data transformation. Discover the biggest lie companies tell themselves about legacy data: it's "useless," and learn how data “historicization” is becoming the secret context  weapon for...

From bond trading floors to Target's digital transformation war room, Tim Sears has navigated every twist of the modern tech evolution - and now he's tackling the biggest disruption yet as Chief AI Officer at HTEC. In this no-nonsense episodeof The Enterprise Edge, Sears cuts through the AI hype with surgical precision, revealing why 80% of companies are failing to see ROI from their AI investments and what separates the wi...

Join Mark Vigoroso as he sits down with Bernd Engist, Avantra's Chief Customer Officer and a 25-year SAP operations veteran, for a fascinating deep-dive into how AI is revolutionizing mission-critical business systems. From his unique vantage point in Basel, Switzerland, Bernd reveals theuntold story of how companies are navigating the complex world of SAP S4/HANA migrations while harnessing the power of self-healing systems an...

Ready to cut through the AI hype and discover what's really driving business results? Join us as we sit down with Don Schuerman, CTO of Pegasystems, for a mind-bending conversation that bridges improv comedy, quantum physics, and cutting-edge enterprise AI. Don reveals how Pega's revolutionary approach to agentic AI is flipping the script by anchoring intelligent agents directly into business workflows, not flashy prompts. ...

While most companies are still debating whether to trust AI with basic tasks, Blue Yonder is already executing 25 billion AI predictions every day - three times more than Google's daily searches - and one grocery customer just attributed 4% sales growth directly to their AI-driven supply chain autonomy. In this eye-opening conversation, SVP of Generative AI Chris Burchett reveals how they're solving the $196 billion trust p...

Join us as we sit down with ServiceNow's Kirsten Loegering, GM and VP of Product Management for Finance and Supply Chain Workflows, and she reveals how forward-thinking companies are eliminating the infamous "50% problem"in procurement - where half of teams' time gets lost to administrative noise instead of strategic value creation. From cutting PO cycle times from 16 days to under 3, to navigating the delicate ba...

Join us for an unfiltered conversation with Miranda Nash, Oracle's Group VP of Enterprise AI, as she reveals what's really happening behind the scenes of the "agent wars" reshaping enterprise applications. Miranda cuts through the AI hype to share hard-won insights about what actually works - including why individual contributors are 30% more likely to embrace AI than executives, how major companies are dramatical...

Tune in for a fascinating update on the world of industrial IoT from Charlie Key, Co-Founder and CEO of Losant! Discover how edge computing is revolutionizing manufacturingfloors from Cincinnati to Australia, where smart connectivity and predictive workflows are transforming operating norms within long-standing asset-intensive industries. Charlie reveals the constructive tension between distributed edgeprocessing and centralized co...