OneSpot Billing

OneSpot Billing

OneSpot vice president Cindy Braden interviews today’s eyecare billing experts on tips, tools, and practical help to manage your insurance billing operations.

Episodes

September 24, 2025 31 mins

Hiring the wrong billing specialist can have a lasting impact on your eyecare practice. A poor fit can bleed revenue, wear down other staff, and even sour patient relationships. Over time, these issues erode trust. And compromise the financial health of your practice.

But with the right hire? The opposite is true. 

That’s why Melissa Jacobson, Director of Billing Operations at RevCycle Partners, says hiring for this role is less ab...

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Understanding all the various parts of Medicare and ensuring you’re getting paid correctly can be more complicated than expected. Too many practices learn this the hard way. Their claims are denied, their staff grows frustrated, and patient confusion often leads to lost revenue. 

On this episode of the OneSpot Insurance Billing Podcast, Cindy Braden sits down with Casey Squicquero, Customer Support Manager at OneSpot. With 16 years...

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If you think aging reports are something to deal with later—think again. Your accounts receivable data tells the story of your practice’s financial health. And according to billing and coding manager at PECAA, Teri Thurston, too many practices are ignoring that story until it’s too late.

In this episode, we discuss how aging reports can be used not just to clean up past-due claims, but to make strategic, forward-looking decisions t...

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To fix your insurance billing accounts receivable problems, sometimes you need to go upstream. That may mean taking a hard look at your eligibility and benefits verification process.

In this inaugural edition of the OneSpot Billing Podcast, Cindy Braden interviews Acquios Advisor's Michelle Bogeart. With years of experience in optometric billing and practice management, Mich...

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