The BMK Vision Podcast
Welcome to The BMK Vision Podcast — the show for MSP leaders, IT professionals, and the vendors who support them. Hosted by the team at Bering McKinley, each episode delivers real-world insights, strategic guidance, and no-BS conversations to help you grow, scale, and profit in the managed services space. We challenge outdated models, highlight proven standards, and share stories from the front lines of consulting. Whether you’re just getting started or running a mature MSP, this podcast helps you bring clarity, structure, and profitability to your business.
Episodes
Sales teams that don't role-play are 'losing' deals. Practice tough scenarios like gatekeepers, objections, & awkward client convos. "Just another person"—humanize the sale! #salesstrategy #salestraining #salescoaching #roleplay
From prison to media mogul! Joe Guerrero shares his raw journey of building a million-subscriber empire from scratch. Discover the grind, pivots, and evolution that fueled his success. Can he repeat it all again? #AfterPrisonShow #Entrepreneurship #SocialMediaMarketing #SecondChance #Construction #JoeGuerrero
From marketing to MSP: See how this agency owner made the leap! Discover the IT insights gained from marketing and the cybersecurity golden egg. Is a marketing-first approach the secret weapon for MSPs? #MSP #Marketing #Cybersecurity #BusinessStrategy
From walking around money to building a legacy: Hear how one MSP owner strategized their way to a successful exit. It's about more than just tech; it's about financial literacy and building a company "we wanted to work for." #MSP #ITBusiness #Entrepreneurship #FinancialPlanning
From call center woes to SaaS success! Discover how one MSP owner turned a series of chaotic pivots into a lifecycle of growth. "Tripping-over-yourself failing-forward step after another." #MSP #entrepreneurship #tech #business #SaaS
Stuck at $1M? Learn how to break through sales plateaus! Discover the MSP sales infrastructure needed to scale to $3M and beyond. 'You don't get it yet!' #MSPsales #SalesManagement #MSPgrowth #BusinessScaling #SalesStrategy
We dive into the MSP world with Jordan, uncovering his journey from IT beginnings to business ownership. We explore tough times, like COVID's impact, and game-changing growth strategies, including his take on the MSP market changes and invaluable advice for aspiring MSPs. #MSP #ITBusiness #ManagedServices #BusinessGrowth #TechTips #ITSolutions #Entrepreneurship #Cybersecurity #ITConsulting #BusinessStrategy
We dive into Steve Murphy's journey with Whiteboard IT. We uncover his IT origin story, the challenges he faced, and the biggest lessons learned. Discover how he navigates the MSP market and what he does to stay ahead of the curve. #MSPSuccess #ITBusiness #Entrepreneurship #BusinessGrowth #WhiteboardIT #ITSolutions #Leadership #Cybersecurity #TechBusiness #MSP
Are your MSP projects constantly running late, over budget, or missing the mark entirely? In this episode, we unpack the core reasons why projects fail and what you can do immediately to fix them. Discover the BMK way to set clear expectations, manage scope creep, and consistently deliver projects that impress—not distress—your clients.
Think you’ve mastered ConnectWise? Think again. In this episode, we uncover the most common mistakes MSPs make with ConnectWise Manage—and how they're costing you money, efficiency, and client trust. Tune in to learn the BMK standards for leveraging ConnectWise effectively, streamlining your workflows, and maximizing profitability without the headache.
If you're constantly reminding your techs to enter their time, you're doing it wrong. In this episode, we break down why manual time-entry reminders are ineffective, how they're hurting your MSP, and what you should do instead. Learn the BMK approach for embedding accurate, hassle-free time tracking into your team's workflow—no nagging required.
Dispatch is the heart of your MSP—are you getting it right or causing chaos? In this episode, we tackle common dispatch blunders, show you the warning signs of inefficient resource management, and share actionable steps to streamline your dispatch processes. Listen in and discover the BMK method for turning dispatch into a strategic advantage, not an everyday headache.
Ever wonder why your managed services aren't thriving? In this candid episode, we dive into common MSP pitfalls, the critical mistakes you might be overlooking, and practical strategies to turn things around. Join us as we explore how to move from "just getting by" to excelling in managed services the BMK way—structured, scalable, and profitable.
In this kickoff episode of The BMK Vision Podcast, we confront a bold truth: for many providers, managed services sucks. Why? Because of broken delivery models, weak standards, and MSPs stuck in survival mode. We break down what’s going wrong, who’s falling behind, and what BMK is doing to help MSPs regain clarity, structure, and profitability. If you’ve ever felt like “that guy” struggling to make managed services work — this epis...
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