The BMK Vision Podcast

At just 18 years old, Chris Hart stumbled into his first IT client by accident. Fast-forward to today, he’s taking the biggest leap of his career — leaving behind a steady paycheck to launch Iron Gate MSP with one bold mission: to become the largest MSP in Florida.

In this raw conversation, Chris shares:

The unexpected moment that made him realize IT could be a real business

Why he walked away from 13 years at a stable company to s...

Most MSPs don’t even have a single salesperson — but Rafi Cohn is the rare unicorn leading sales and marketing inside an MSP. In this raw and unfiltered conversation, Rafi reveals:

Why IT sales are the hardest game in town

Why clients almost never switch providers (even when offered more value at a lower price)

The brutal reality of long MSP sales cycles

His bold experiments to stand out — including sending a Dunkin’ Donuts box wit...

What happens when empathy matters more than technology? In this powerful conversation, Stephanie Carbone shares her dramatic journey from running AV shows and hacking demos, to becoming an IT director, to leading teams in the high-pressure MSP world.

From “like a firehouse in the mouth” to facing one of the hardest conversations of her life, Stephanie pulls no punches. She reveals:

✅ Why people skills outweigh technical skills in I...

In this episode of the BMK Vision Podcast, hosts Josh Peterson and Ryan Goodman welcome Nicholas, Partnerships Manager at Alternative Payments, to tackle one of the biggest challenges every Managed Service Provider (MSP) faces: cash flow.

From payment automation to accounts receivable (AR) struggles, this conversation dives into how MSPs can get paid faster, avoid common pitfalls, and build a foundation for long-term financial heal...

😨 Every entrepreneur faces this fear: You form your LLC, you start advertising, but no one wants to give you a chance.

In this video, I talk about:

✅ The biggest fear every business owner has when starting out

✅ Why getting your first customer is the hardest step

✅ The mindset shift you need to push through rejection

✅ How persistence and resilience helped me overcome this challenge

If you’re thinking about starting a busine...

💥 In 2015, I lost 90% of my recurring revenue. It was the hardest year of my life as an entrepreneur. Clients left, cash flow collapsed, and I faced the terrifying possibility of losing everything I had built.

In this video, I share:

✅ How I lost 90% of my MRR between 2014–2015

✅ The emotional and financial challenges of that year

✅ The lessons I learned about resilience, leadership, and rebuilding

✅ How I turned the worst setback...

🚀 From Engineer to Entrepreneur — The Journey of Alek Perhalo

In this episode, Alek Perhalo, founder of SafePoint IT (formerly E3 IT), shares his inspiring journey from growing up in Russia to becoming an engineer, and eventually taking the leap into the world of entrepreneurship and managed IT services (MSPs).

Alek opens up about:

✅ Transitioning from engineering to IT

✅ The risks and rewards of starting a business from scratch

✅...

In this episode, Josh Peterson sits down with Ron Opperman of E3 IT Services to unpack his unlikely path into the MSP world. From engineering and CAD drawings to co-founding a thriving managed services firm, Ron shares the pivotal decisions, risks, and lessons that shaped his entrepreneurial journey.

In Episode 2 of the Don’t Be That Guy series, Josh Peterson (CEO of Bering McKinley) interviews Ron Opperman, co-founder of E3 IT Se...