Coffey Talk

In this episode of Coffey Talk, Kate sits down with Danielle McNamee, who leads the ERP Partner Channel at Versapay. Danielle shares openly about navigating life's hardest seasons, including her experience with infertility and IVF, and how those experiences deepened her empathy, reshaped her leadership, and changed the way she shows up for the people around her. They dig into the frenemy dynamic in the Microsoft partner ecosystem, ...

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Khaled Nassra has never done things the conventional way. He spent his career in go-to-market leadership, founded Enki Consulting, and then eight months into his marriage, he and his wife Emma packed up and hit the world. Thirty cities across Europe and North America. No plan. Just the decision to step outside.

In this episode, Khaled and Kate dig into what that journey has actually taught him: about discipline, ident...

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In this episode of Coffey Talk, Kate sits down with Gina McGlamry, channel manager at TrueCommerce and a well-known relationship builder in the Microsoft Dynamics ecosystem. What starts as a conversation about conference culture and showing up authentically as a brand ambassador takes an exciting turn into one of the richest leadership conversations Coffey Talk has had.

Gina talks about what it means to truly own your...

EPISODE SUMMARY

Mel Wilhelmi has never had a master plan. And that's exactly the point. In this episode, Kate sits down with the Sr. Director of Marketing and Strategic Growth at Sunrise Technologies, a Microsoft Dynamics partner, for a conversation about what it actually looks like to keep saying yes to the most interesting thing in the room.

Mel's career started at 16 at a job fair she wasn't even there for. She picked retail becau...

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Shirley Grimes describes herself simply as a mom just trying to make it - but that description doesn't begin to cover the ground she's covered. In this Mother's Day episode of Coffey Talk, Shirley shares a story that starts in a car, winds through a psychology degree, a grief-fueled cross-country drive, and an accidental entry into the Business Central world through an order-entry job at a golf company in Panama...

Jenn Rinfret has lived a lot of lives. She was a runway model in Milan at 17, a single mom rebuilding from scratch, a survivor of a serious car accident, and the founder of a business that helped seniors navigate technology with dignity. Today she is the Commercial Lead for Americas at Seer 365 in the Microsoft channel — and through every chapter, empathy has been her north star.

In this episode, Jenn and Kate dig into what it...

Kevin Armstrong has spent decades at the intersection of technology and growth, and in this episode of Coffey Talk, he pulls back the curtain on what it actually takes to win in today's marketplace. From his early days at Xerox to scaling companies, leading transformations, and now driving AI strategy at FinListics, Kevin shares the principles that have kept him in the room through every market shift the last 30 years has thrown at...

Kim Dallefeld has spent nearly three decades in the Microsoft Dynamics NAV and Business Central ecosystem, and her story is anything but a straight line. From accidentally triggering a debugging message at Ford Motor Company to leading a ten-country ERP implementation, building Dallefeld Consulting from the ground up, and eventually selling it to Centre Technologies, Kim has lived through just about every chapter this industry has ...

Summary
Purpose doesn’t usually arrive as a clear plan. It reveals itself over time through mentors, misalignment, and the moments that quietly energize us.

In this episode of Coffey Talk, Kate sits down with Sam Bush to talk about how purpose actually shows up in a career. From early mentorship to seasons that didn’t feel right, Sam shares how teaching, speaking, and guiding others became the throughline of her w...

In this episode of Coffey Talk, Kate Coffey-Bacon sits down with Shannon Mullins of A BC Consulting Group and Pierre Lemyre of Gestisoft to talk about the human side of an acquisition in the Microsoft Business Central ecosystem.

Rather than focusing on the press release, the conversation explores how relationships, cultural alignment, and shared strategy led two organizations to realize they could build something stronger together. ...

In this episode of Coffey Talk, Kate sits down with Molly Fuchsel, Founder of PartnerIn, and Peter Fidler, President of IAMCP, to talk about unity in the Microsoft Dynamics ecosystem. They explore the overwhelm partners are feeling in the face of AI and rapid change, why education is no longer optional, and what collaboration over competition actually looks like in practice. The conversation touches on specialization, mentorship, t...

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In this episode of Coffey Talk, I sit down with Michelle Serna, SVP of Revenue at TruNorth and Microsoft MVP, to talk about what it actually means to build something that does not yet exist.

Michelle has created four roles inside her organization by identifying operational gaps, proving value, and earning the political trust to formalize the function. From recovering millions in operational losses in her early twentie...

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This Coffey Talk episode explores how innovation begins with intention, not features. Kate Coffey-Bacon sits down with Projo founder Charbel Mawad to unpack the personal frustration that sparked the product and the discipline it took to know when to stop adding more. The conversation centers on listening closely, designing for real life, and defining success beyond sales numbers. This is a story about restraint, patienc...

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In this episode of Coffey Talk, Kate Coffey-Bacon sits down with leadership coach and former fintech executive Maggie Coulter to talk about what happens when life interrupts the plan. Maggie shares how a cancer diagnosis and years in high-stakes tech leadership reshaped how she thinks about courage, identity, and career change. Together, they explore possibility-oriented realism, the quiet weight of imposter feelin...

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In this episode of Coffey Talk, Kate sits down with Erica Hakonson, CEO and founder of Maven Collective Marketing, to talk about what happens when purpose is not a side project, but the operating system of a business. Erica shares her journey from aspiring academic to entrepreneur, the two-year push to become a certified B Corp, and why giving is not a nice-to-have for her team, it is a responsibility. They walk through Mav...

Episode Summary
In this episode of Coffey Talk, Kate sits down with Steven Chinsky to talk about how consulting has evolved and what the next generation of consultants truly needs to grow into the role with confidence and impact. They explore how mentorship and community shape not just technical skill, but presence, communication, and trust. Steve shares why functional literacy matters as much as technical knowledge, how remote ...

Not every year comes with trophies, promotions, or a neat list of accomplishments. Some years are quieter. Harder to explain. Still deeply formative.

In this episode of Coffey Talk, Kate Coffey-Bacon sits down with Shannon Mullins, Microsoft MVP, founder, community leader, and longtime friend, to talk honestly about seasons of change. The years where you show up, keep going, and stay grounded even when there’s no highlight ree...

In this episode of Coffey Talk, Kate sits down with Leanne Paul to talk about what it really looks like to step away from a career, come back, and keep moving forward without waiting for permission. From social work to IT, from staying home with kids to rebuilding momentum in tech, Leanne shares how asking for opportunities, staying curious, and valuing soft skills shaped her path. This conversation is a reminder that time away doe...

Resilience shows up when things do not go as planned. When the business you built gets shut down. When life forces a pivot you never asked for. When grief, disappointment, or uncertainty refuse to move on quietly.

In this episode of Coffey Talk, Kate Coffey-Bacon sits down with David Fullwood to talk about resilience as a lived practice, not a motivational slogan. They explore how setbacks shape identity, how small wins rebuild trus...