Getting our Reward Heads Together

Getting our Reward Heads Together

Welcome to Getting our Reward Heads together, the podcast for HR and Reward leaders navigating the challenging world of Reward. We bring you insights from the Reward Heads team and key partners to help you develop practical strategies to deliver reward that enables you to recruit, retain and motivate in a fair way. Reward Heads are a boutique Reward consultancy working with organisations of all sizes and sectors on solutions bespoke to them.

Episodes

September 3, 2026 11 mins

When Is a Difference in Pay Justified?

In the latest episode of Getting Our Reward Heads Together, Reward Heads Consulting Director Claire Williams is joined by Consulting Manager John Freeman to discuss pay differences and when they may be justified.

They discuss:

  • Why different pay does not automatically mean unfair pay
  • Factors that can help explain differences in pay
  • Five practical t...
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In the latest episode of Getting Our Reward Heads Together, Reward Heads CEO Victoria Milford is joined by Senior Consulting Manager Jannine Smith to discuss Reward learning and the approach behind Reward Heads’ coaching.

They discuss:

  • Why Reward expertise can be limited within organisations
  • The importance of practical learning alongside theory
  • How Reward decisions involv...
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In the latest episode of Getting Our Reward Heads Together, Reward Heads CEO Victoria Milford is joined by James Gozney, Founder and CEO of Aslan, to discuss financial wellbeing and why it is becoming an increasingly important consideration for employers. They discuss: - The financial challenges facing employees today - Practical approaches to managing debt, savings and pensions - Common financial mistakes and simple ways to avoi...

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In the latest episode of Getting Our Reward Heads Together, Reward Heads CEO Victoria Milford is joined by Consulting Manager Hannah Armstrong to discuss some of the Reward considerations that can arise following a merger or acquisition.

They discuss:

  • Why employees may have different pay and benefits arrangements following an acquisition
  • Some of the considerations involved in reviewing different Rew...
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In the latest episode of Getting Our Reward Heads Together, Reward Heads CEO Victoria Milford is joined by Jannine Smith, Senior Consulting Manager, to discuss how changing work patterns are influencing employee expectations of Reward.

They discuss:

  • How hybrid and flexible working are changing Reward expectations
  • Why fairness means more than treating everyone the same
  • The growing importance of flexibility a...
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In the latest episode of Getting Our Reward Heads Together, Christina and John, Consulting Managers at Reward Heads, discuss the challenges of communicating Reward effectively across a diverse and geographically dispersed workforce.

They cover:

  • Why employees do not always understand their Reward package
  • The challenges of communicating pay, benefits and Reward to different employee groups
  • The important ...
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In the latest episode of Getting Our Reward Heads Together, Reward Heads CEO Victoria Milford is joined by Tech Sector Reward expert Richard Beeby to discuss some of the Reward challenges facing organisations in the technology sector.   They cover:
  • The pace of change in technology labour markets
  • Considerations when reviewing market pay data for specialist roles
  • Emerging skills and the challenges of ben...
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In the latest episode of Getting Our Reward Heads Together, Jannine Smith is joined by Louise Dangerfield, Client Relationship Manager at Parallel Employee Benefits, to discuss how organisations can review their benefits offering before renewal and assess whether it continues to meet the needs of both the business and its employees.

They cover:

  • Why it can be useful to review benefits regularly rathe...
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In the latest episode of Getting Our Reward Heads Together, Reward Heads CEO Victoria Milford is joined by Consulting Manager John Freeman to discuss pay compression and the impact of rising National Minimum Wage rates on pay structures in sectors such as hospitality and retail. 

They cover:

  • What pay compression means in practice
  • How National Minimum Wage increases can affect pay differentials
  • ...
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Does your organisation really have a Reward philosophy — or just a collection of initiatives?

In the latest episode of Getting Our Reward Heads Together, Reward Heads CEO Victoria Milford and Consulting Manager Hannah Armstrong explore why a clear Reward philosophy is the foundation of effective pay, benefits, recognition and performance strategy.

They discuss:

  • W...

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How can we avoid getting tripped up on NMW?

In the latest episode of Getting Our Reward Heads Together, Victoria Milford is joined by John Freeman to discuss National Minimum Wage compliance some of the technical issues that can create risk for employers, both in terms of high fines and reputational risk. They use the hospitality sector as an example of where reality and policy don’t always ali...

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Why You Just Can’t Copy UK Reward into Jersey, Guernsey or the Isle of Man   In the latest episode of Getting Our Reward Heads Together, Reward Heads CEO Victoria Milford is joined by Senior Consulting Manager Jannine Smith to discuss how Reward works in the Crown Dependencies and what organisations should consider when employing people in these locations.   They cover:  
  • How tax and s...
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In the latest episode of Getting Our Reward Heads Together, Victoria Milford is joined by Amy McKeown to discuss workplace health and how organisations approach employee health support.

They cover:

  • Different ways organisations provide health-related benefits

  • Common challenges with fragmented provision

  • The role of strategy and coordination

  • Read more

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This is a shorter podcast than some others which is deliberate – we think the concept in fairly simple but the execution not always so.

In the latest episode of Getting Our Reward Heads Together, Victoria Milford and Hannah Armstrong explore why a clear Reward Philosophy is the foundation of effective pay, benefits and recognition.  

They discuss:

  • What a Reward philosophy actually is
...
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    March 12, 2026 15 mins

    In the latest episode of Getting Our Reward Heads Together, Reward Heads CEO Victoria Milford and Consulting Director Claire Williams discuss why just waiting for the gender pay gap to close gradually is not a strategy, and what meaningful action looks like for employers.

    They explore:

    • Why the gender pay gap persists even where equal pay exists
    • The structur...
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    What’s changing in DC pensions between now and 2030 — and what should employers be doing now?

    In the latest episode of Getting Our Reward Heads Together, Victoria Milford is joined by Sophia Singleton, Head of Defined Contribution Pensions at XPS Group, to explore the major developments affecting DC schemes over the coming years.

    They discuss:

    ?        The upco...

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    February 19, 2026 14 mins
    In the latest episode of Getting Our Reward Heads Together,  Christina Jones and Hannah Armstrong, Consulting Managers at Reward Heads, discuss how to benchmark pay effectively — and the common pitfalls organisations face.   They explore:
    • What pay benchmarking actually involves
    • Why methodology and data filters matter
    • The risks of benchmarking too narrowly
    • How to handle limited or conf...
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    In the latest episode of Getting Our Reward Heads Together, Hannah Armstrong and Christina Jones, Consulting Managers at Reward Heads, explore whether pay for performance and pay transparency can genuinely work together — or whether tensions remain.

    They discuss:

    • Why promotions and base pay are still stronger motivators than bonuses
    • What “fair” and “transparent” pay decisions look like in practice
    • ...
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    January 22, 2026 24 mins

    In this episode of Getting Our Reward Heads Together, we explore how work in Contact Centres is evolving and what that means for Reward, wellbeing and workforce support.

    Reward Heads CEO Victoria Milford is joined by Steve Morrell to discuss how technology, hybrid working and changing customer expectations are reshaping contact centre roles, and how HR and Reward teams can better support these workforce...

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    In this episode of Getting Our Reward Heads Together, we explore Generation Alpha and what their arrival in the workforce will mean for Reward and HR professionals.

    Reward Heads CEO Victoria Milford is joined by Jannine Smith, Senior Consulting Manager at Reward Heads, to discuss how this next generation — born from 2010 onwards — is already reshaping expectations around work, Reward, wellbein...

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