The Learning Experience Ops Show

In this conversation, Jason Gorman talks with Brenda Boyd, founder of Practice Learning and a former senior leader at Quality Matters for more than 14 years. They discuss what quality actually means in online education, why standards should read like carrots rather than sticks, and how her own experience as a returning college student with a terrib...

In this conversation, Jason Gorman talks with Hamit Hamutcu, founder of AIx Ed, an event and community platform that brings together K-12 teachers, university leaders, ed tech founders, and policymakers to make sense of what AI means for education. They discuss the striking leap in maturity he observed between the November 2025 and May 2026 AIx Ed ...

In this conversation, Jason Gorman talks with Anand Shekhar and Ram Iyer, co-founders of ClaraLearn, a workforce intelligence platform built on a thesis that runs against the grain: the global talent crisis is not a skills shortage but a clarity shortage. Anand and Ram explain how AI is collapsing both the skills and scarcity that have historically determined professional value. They walk through their model for helping pro...

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In this conversation, Jason Gorman and James Altman unpack the findings of the JLX Future Skills Survey, which asked 197 learning professionals across six regions and multiple sectors to rate nine skills on how important they believe each will be in the next three years. The results revealed three statistically distinct tiers, with learning...

In this conversation, Jason Gorman and Heather Xu dig into the human side of AI transformation and the growing pace gap between technology, people, and organizations. Heather is the founder of Design for Flow and a former director at KPMG. They explore why learning teams must shift from being course creators to business-aligned capability builders, how to design workflows that preserve human thinking rather than surrenderi...

In this conversation, Jason Gorman and Adarsh Lathika explore what happens to human capability when AI starts doing more of the thinking. Adarsh, a strategy and learning systems practitioner, introduces concepts like the shadow curriculum, cognitive debt, and the Anatomy of Work framework to explain how learners and employees are increasingly b...

In this conversation, Jason Gorman and Simon Greenwold discuss the power of storytelling as a strategic tool for organizations, particularly in higher education. Simon, co-founder and CEO of Story as a Service and Jason's business partner, draws on over 25 years of experience at Northwestern University and EdTech company 2U to explain how organ...

In this conversation, Jason Gorman and Fadia Rostom explore the deeply human side of AI adoption in education. Fadia, founder of Vision Scholar and a former school principal with over 30 years in education and technology, shares how her journey as a Syrian immigrant shaped her passion for helping teachers rediscover the joy of teaching through AI. They discuss the layers of fear that hold educators back, from the intimidati...

In this conversation, Jason Gorman and Dr. Jeff Bergen discuss the evolving landscape of learning, the importance of self-regulation, and the impact of AI on education. They explore the challenges learning professionals face, including fear and misconceptions, and emphasize the need for effective measurement of learning outcomes. Dr. Bergen shares insights from his book 'Already Smarter' and highlights the significance of a...

In this episode of the Learning Experience Operations Show, Jason Gorman interviews Louis NeJame, co-founder and CEO of Bevel, an AI-powered platform built for higher ed instructional design teams. They explore what happens when instructional designers spend 60 to 70 percent of their time on operational tasks like course audits, accessibility fixes, and content maintenance instead of actual learning design. Louis shares h...

In this episode of the Learning Experience Operations Show, Jason Gorman interviews Donald Taylor, a prominent figure in the Learning and Development (L&D) field. They discuss the evolving landscape of L&D, the impact of technology, particularly AI, and the importance of networking and collaboration. Donald shares insights from his annual Global Sentiment Survey, highlighting trends and challenges in the profession....

In this conversation, Jason Gorman and Dr. Luke Hobson discuss the evolving landscape of instructional design, particularly in the context of AI's impact on the field. They explore the importance of foundational skills, networking, and the challenges faced by instructional designers today. Dr. Hobson shares insights from his career journey, emphasizing the need for effective communication and project management skills. The ...

In this episode, Jason Gorman shares insights on starting and growing an L&D business, navigating the challenges of entrepreneurship, and adapting to industry changes like AI and market shifts. Perfect for aspiring learning and development entrepreneurs and instructional designers considering a side hustle or full-time venture.

• Starting an L&D business from scratch
• Challenges faced by new entrepre...

In this conversation, Jason Gorman and Diane Weaver explore the evolving role of AI in our lives, particularly through the lens of Baryons, an AI companion designed to help individuals thrive. They discuss the duality of AI, the importance of adaptability in the workforce, and the concept of the 'adaptation gap' that affects mental health and engagement. Diane shares her journey as a COO, the lessons learned from her career...

In this episode of The LX Ops Show, Jason Gorman sits down with Dan Streeter, CEO of Mission Fuel, to explore how AI is rapidly transforming the learning and development profession. Dan shares the pivotal moment in November 2022 when ChatGPT reshaped his vision for instructional design- and why he believes L&D professionals now have the most important job in the world. The conversation dives into automation, personaliz...

In this episode of The Learning Experience Ops Show, Jason Gorman talks with Tom Driscoll, CEO of EdTechTeacher, about what it really takes to support educators in the age of AI. Tom challenges the hype around technology and brings the focus back to time, pedagogy, and the human core of learning. The conversation explores how schools can integrate AI responsibly without losing what makes teaching fundamentally social and po...

In this conversation, Jason Gorman, founder and CEO of Jackrabbit LX, discusses the importance of understanding learner context in education, the shift from content creation to consulting, and the common mistakes organizations make in instructional design. He emphasizes the need for effective measurement of learning outcomes and the integration of AI in learning environments. Gorman also highlights the significance of build...

In this conversation, Jason Gorman and Andrea Flores explore the evolving landscape of education in the context of AI. They discuss the importance of thoughtful discourse around AI's role in education, Andrea's personal motivations and career journey, and the essential skills and mindsets needed for future challenges. The conversation delves into the need for a redesign of educational systems to better align with industry d...

In this conversation, Jason Gorman and Mariana Ganapini delve into the ethical implications of AI, exploring the need for stillness in understanding these issues. They discuss the importance of applied theory in AI governance, the challenges posed by AI in education, and the concept of trust in AI systems. Mariana emphasizes the need for a rights-based approach to responsible AI, highlighting the importance of context in le...