Making Sense of your Cents

How do you teach your teen about money? With Branch Operations Coordinator Shelby Liford, we provide a guide to opening a first checking or savings account. This episode is packed with practical advice for parents, explaining when the right time is to get started, what account features to look for, and how to use this important milestone to instill good financial habits—like saving and tracking spending—that will last a lifetime. 

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Your home has value you can use. With guest Megan Zielinski, VP/Area Executive, we explain the Home Equity Line of Credit (HELOC). In this episode, you’ll learn how to calculate your home's equity, how a HELOC's "draw" and "repayment" periods work, and the smart ways to use this powerful financial tool for things like home renovations. We'll also cover the important responsibilities and risks that...

Overdrafts can be a source of stress and costly fees. Joined by Compliance Operations Specialist Amy Earl, we provide a transparent look at how they work and the choices you have as a consumer. In this episode, you will learn the crucial difference between Overdraft Protection and Overdraft Privilege, understand your important "opt-in" rights for debit card transactions, and discover simple, proactive habits and mobile al...

In this episode, we answer one of the most fundamental questions in banking: is my money safe? This episode is a confidence-building deep dive into the protection that backs your deposits. We'll explore the history of the FDIC, explain exactly what's covered (checking, savings) and what's not (investments), and show you how the $250,000 insurance limit works and how you can get even more coverage at a single bank.

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Feeling the pinch at the grocery store and the gas pump? This episode is a jargon-free guide to inflation. We demystify what it is, how it's measured using the Consumer Price Index (CPI), and how it impacts your daily life. We'll explain the difference between "demand-pull" and "cost-push" inflation and provide practical, everyday tips for adjusting your family budget to cope with rising prices, fight ...

You hear "the Fed raised rates" on the news, but what does that actually mean for your wallet? In this episode, we translate the complex headlines into practical, personal knowledge. We'll explain who the Fed is, what their "dual mandate" means, how their decisions directly affect the APY on your savings account, and why the interest rate on your variable-rate credit card goes up when they tighten policy. T...

Could you be paying less on your car loan or mortgage? In this episode, we explain the pros and cons of refinancing. It can be a powerful tool to save money, but it's not the right move for everyone. We'll discuss the two main reasons to consider refinancing—an improved credit score or a drop in market rates—and teach you how to calculate your "break-even point" on closing costs to see if it's truly worth i...

Whether you have a blank credit file or are recovering from past financial mistakes, this episode provides a clear roadmap to a better score. We lay out actionable strategies for building a positive credit history, starting from day one. We’ll explore how to leverage a secured credit card to prove your creditworthiness, the benefits of a credit-builder loan, and how becoming an authorized user can provide a powerful head start. It’...

Your credit report is the official story of your financial life—but is it telling the truth? In this episode, we provide a step-by-step guide to pulling your free annual credit report from the only official source. We'll teach you how to decode the four key sections of your report, how to spot common errors or red flags for fraud, and the exact process for formally disputing an inaccurate item with the credit bureaus to protec...

Life's biggest milestones—getting married, having a baby, buying a home—are also major financial events. Joined by CFO Barron D. Kennedy, IV, we discuss the key financial conversations and action steps for these exciting transitions. Learn how to have the "money talk" with your partner before getting married, the non-negotiable financial steps to take when a child is on the way, and how to avoid being "house poo...

Identity theft goes far beyond a single stolen credit card number. As the bank's Security Officer, Daniel Hill joins Shanna Browning to dive into serious threats like the "Grandparent Scam," elder fraud, and the invisible danger of synthetic ID theft. This episode is a crucial guide to safeguarding your personal information. Daniel and Shanna explain what a credit freeze is, why it's the single most powerful too...

Fake emails, suspicious texts, and urgent calls—scammers are working overtime to trick you. In this episode, cybersecurity expert Ben Lawson, GM of Burk IT, joins the conversation to teach you how to spot the red flags of a phishing attack. You'll learn the psychological tricks of urgency and authority that fraudsters use to manipulate you, how to inspect a sender's email address, and hover over links to reveal the truth.

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Your bank is in your pocket, but is your account secure? Joined by Wesley Minton, COO & Information Security Officer at First Century Bank, we discuss the essential habits for staying safe in the digital world. This episode is a masterclass in personal cybersecurity, explaining what makes a truly "strong" password in the modern era and why Two-Factor Authentication (2FA) is the single most effective tool for protectin...

The path to homeownership can feel overwhelming, but it doesn't have to be. In this episode, we break down the crucial first steps of the mortgage process. This episode is a jargon-free introduction to buying a home with confidence, explaining the critical difference between a pre-qualification and a pre-approval, how to understand your total monthly payment (or "DTI"), and the truth about the 20% down payment myth a...

Is all your money piled into one checking or savings account? In this episode, Daniel and Shanna explore the financial toolbox of different bank accounts. We’ll explain the specific jobs of Checking, Savings, Money Market, and CD accounts. Learn how to use this "bucket system" to organize your finances, protect your emergency fund, and make your savings work harder for you by matching the right account type to your specif...

Which card should you swipe at the checkout? It’s not about "good" vs. "bad"—it's about using the right tool for the right job. In this episode, we explore the fundamental differences between debit and credit cards, focusing on the crucial distinctions in fraud protection and liability. We’ll also cover how each card impacts your ability to build a credit history and earn rewards, and we'll provide a s...

The word "budget" often brings up feelings of restriction and stress. In this episode, we reframe budgeting not as a financial diet, but as an empowering roadmap for your money. Daniel and Shanna explore simple, sustainable methods that you can actually stick with. We’ll teach you how to use the balanced 50/30/20 rule to categorize your spending without getting overwhelmed, and we’ll explore the power of the "Reverse...

Why is it so hard to save money, even with the best intentions? In this episode, Daniel and Shanna are joined by First Century Bank President & CEO Rob Barger to discuss the single most powerful habit for building long-term wealth: Paying Yourself First. Rob explains the crucial mindset shift from "saving what's left" to treating savings as your most important bill. We’ll discuss how to start saving even if you f...

Welcome to "Making Sense of Your Cents," the new podcast from First Century Bank. Have you ever felt intimidated by financial jargon? Join hosts Daniel Hill and Shanna Browning as they break down complex topics into clear, useful information.

In our first episode, we share our story. Get to know your hosts and discover the deep community roots of First Century Bank, which began in Tazewell, TN, in 1894 as Claiborne Nationa...