Inside Loyalty
Inspired by the book Customer Loyalty for Life by Oob Nding, Inside Loyalty explores how AI and automation are rewriting the rules of human connection in business. Each Deep Dive reveals how to remember, recognize, and renew customer relationships — so you never lose a customer again. 🎧 Stream free on Inside Loyalty Radio at https://aiwise.online, or unlock the complete 14-chapter series at https://deepdive.aiwise.online.
Episodes
Chapter 6: Surprises That Sustain — inspired by the book Customer Loyalty for Life by Oob Nding, and brought to you by AI Wise.
Discover how unexpected moments of delight reignite loyalty and transform routine experiences into stories your customers share.
🎧 To sample full-length chapters, tune in to Inside LoyaltyRadio, streaming 24/7 at aiwise.online — where you can listen to the entire series on rotation, free.
And when you’re...
Chapter 5: Habits That Hold — inspired by the book Customer Loyalty for Life by Oob Nding, and brought to you by AI Wise.
See how small, predictable touchpoints build emotional safety and create habits that keep customers coming back long after the first sale.
🎧 To sample full-length chapters, tune in to Inside LoyaltyRadio, streaming 24/7 at aiwise.online — where you can listen to the entire series on rotation, free.
And when yo...
Chapter 4: Recognition Over Rewards — inspired by the book Customer Loyalty for Life by Oob Nding, and brought to you by AI Wise.
Learn why being seen means more than being rewarded.
Discover the science behind recognition and how personalized gratitude builds trust and advocacy that discounts can never buy.
🎧 To sample full-length chapters, tune in to Inside LoyaltyRadio, streaming 24/7 at aiwise.online — where you can listen t...
Chapter 3: The Loyalty Continuum — inspired by the book Customer Loyalty for Life by Oob Nding, and brought to you by AI Wise.
Explore how the six stages of loyalty — from promise to advocacy — fit together like a living system. Learn how understanding the full customer journey helps you move relationships forward instead of letting them fade.
🎧 To sample full-length chapters, tune in to Inside LoyaltyRadio, streaming 24/7 at ai...
Chapter 2: The Cost of Forgetting — inspired by the book Customer Loyalty for Life by Oob Nding, and brought to you by AI Wise.
In this preview chapter, uncover how momentsof neglect quietly erode trust and why many companies mistake silence for satisfaction.
Learn how simple acts of recognition can transform a lost customer into a lifelong advocate — and how AI-powered reminders ensure no relationship fades from memory.
🎧 To sample...
Chapter 1: The Growth Trap — inspired by the book Customer Loyalty for Life by Oob Nding, and brought to you by AI Wise.
In this full-length opening chapter of the Inside Loyalty audio series, discover why chasing constant growth often hides the real reason businesses lose customers.
Explore how the obsession with acquisition breeds churn — and how remembering, recognizing, and renewing relationships can create loyalty that lasts a ...
Popular Podcasts
Ding dong! Join your culture consultants, Matt Rogers and Bowen Yang, on an unforgettable journey into the beating heart of CULTURE. Alongside sizzling special guests, they GET INTO the hottest pop-culture moments of the day and the formative cultural experiences that turned them into Culturistas. Produced by the Big Money Players Network and iHeartRadio.
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The official podcast of comedian Joe Rogan.
Listen to 'The Bobby Bones Show' by downloading the daily full replay.