Call To Dispatch

Before he wore the badge, he wore the uniform.

After four years in the Army and a decade in the Police, today’s guest has learned that serving your country and serving your community aren’t always the same thing.

In this episode of Call To Dispatch, we talk about life in uniform; the discipline of the Army, the realities of policing London, and what it means to stand between duty and identity when the badge you wear doesn’t always ...

In this episode of Call To Dispatch, we sit down with a Canadian nurse whose 17-year career has taken her across continents, specialties, and some of the most emotionally charged corners of healthcare. She began in the fast-paced chaos of the ER, where every shift tested her resilience and instincts. A short stint in the ICU followed; one that taught her just as much about herself as it did about medicine, and ultimately showed her...

Two fires that defined a city; one firefighter who lived them both. From the 1991 Oakland Hills Firestorm, one of the most destructive wildfires in U.S. history; to the tragic Ghost Ship Warehouse Fire in 2016, he’s seen loss, courage, and resilience up close.

In this episode of Call To Dispatch, he shares the moments that defined his career, the lessons learned from decades on the line, and what it means to carry those memories lo...

In this gripping episode, we sit down with a former prison-based Probation Officer who spent eight years working inside HMP Wormwood Scrubs, one of the UK’s most well-known correctional facilities. From managing high-risk offenders to delivering accredited behaviour programmes including Anger Management, Thinking Skills, and Sex Offender Treatment; she gained an unfiltered perspective on the realities of rehabilitation, human behav...

In this powerful episode, we sit down with Julian Serrano, an 11-year firefighter and paramedic whose career has been forged in grit, discipline, and relentless self-improvement. From earning elite titles like Florida Smoke Diver, One Bad Tour graduate, and Georgia Flames finisher, to pushing his physical limits through multiple 100-mile ultramarathons, Julian’s journey is nothing short of extraordinary.

But beyond the achievements...

A correctional nurse opens up about caring for the forgotten, surviving a pandemic behind bars, and the reality of medicine on the inside.

In this episode of Call to Dispatch, we sit down with a correctional nurse who has been on the frontline of healthcare since 2009; and on the frontline of prison medicine since 2018. Based in New Jersey, she has worked in both men’s and women’s prisons, across minimum and maximum security, holdi...

When instinct takes over, courage isn’t a choice; it’s a reflex.

In this episode of Call To Dispatch, we sit down with a London paramedic who arrived in the UK in 2003, the daughter of a surgeon and a psychologist, and found her own calling in emergency medicine.

From the chaos of London’s streets to the moment she earned a bravery award for helping police arrest a violent criminal, she shares what it truly means to serve; not just...

For ten years, he served where few dare to go; first in Iraq, then in Afghanistan. He’s seen the cost of service — the fear, the loss, the brotherhood, and the moments that stay with you long after the fight ends.

In this episode of Call To Dispatch, he shares what life on the front lines of Iraq and Afghanistan was really like — the chaos, the courage, and the quiet resilience of those who answered the call and never came back the...

When the sky over London turned orange, firefighters raced to fight a blaze unlike anything the city had ever seen; the Wennington wildfire of 2022.

Just months earlier, another call: a first-floor flat in Hackney. A man trapped inside. Flames tearing through his home before crews could reach him.

In this episode of Call To Dispatch, a firefighter with six years in the London Fire Brigade shares what it’s like to stand on the line ...

What happens when the uniform you wear and the skin you’re in tell two different stories? For this officer, it’s a daily balance for him between serving the badge and representing a community that doesn’t always trust it.

In this episode of Call To Dispatch, he opens up about the realities of policing while Black in America; the pressures, the purpose, and the quiet strength it takes to serve with integrity in a world that doesn’t ...

What does nearly three decades in uniform really look like? In this episode of Call To Dispatch, host Dave sits down with a retired officer who spent 28 years on the force; facing everything from high-pressure calls to the everyday realities of policing that never make the headlines.

He shares the stories that shaped him, the toughest lessons learned along the way, and the moments that still stay with him long after retirement. It’...