CollisionCast

CollisionCast

CollisionCast is the premier collision repair industry podcast, helping shop owners and operators improve their businesses with real-world solutions to common problems, delivered by leading industry experts and elite shop leaders.

Episodes

April 23, 2024 17 mins

How shops approach repair planning is often not optimal for where collision repair is headed, with added repair cost and complexity. Although much of repair planning is currently focused on identification through the pre-scan, it needs to move to data-driven repair recommendations, says Sam Poradish, director of automotive intelligence at asTech, one of the sponsors of our inaugural Best Repair Planner/Estimator of the Year Award.

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The tech shortage is impacting many trade industries, including the collision repair industry.

Eddie Hightower, the senior vice president of sustainability and social responsibility at Caliber Collision, shares how their Technician Apprentice Program (TAP) is making a difference in addressing the issue not only for their repair centers but also across the industry in the U.S.

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March 26, 2024 13 mins

If something is expensive to buy, it’s likely even more expensive to repair. This certainly applies to EVs.

Kevin FitzPatrick, the senior vice president of North America operations at Opus IVS, explains why this is the case and how quickly one should get certified to repair them.

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March 12, 2024 27 mins

The Women's Industry Network provides great networking and connection opportunities for women in the mail-dominated collision repair industry.

WIN 2024 Conference Chair Blair Womble and member Kim Frasher talk about what attendees can expect at the conference, May 6-8 in Newport Beach, California.

For more information, check out the website at thewomensindustrynetwork.site-ym.com.

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The first impression of your business often starts with your phone call-handling process. In this episode, FenderBender Columnist Drew Bryant, owner of DB Orlando Collision Center, expands on his February column and talks about why it's essential to implement a call auditing process that is regularly reviewed by the administration against defined standards.

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Events out of your control can happen that will keep your shop closed, such as storms, fires, and more. You may be covered to repair your building and replace its contents, but how will you keep the business afloat if you are unable to operate?

David Willett, the chief underwriting officer at Spark Underwriters, shares how shop owners and operators leave themselves exposed to loss without this coverage.

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As new-car dealerships pull back from collision repair, are you developing relationships with local car dealers to ensure their customers come to you when they need your services? FenderBender Columnist Drew Bryant, owner of DB Orlando Collision Center, expands on his January column and talks about what makes for a relationship that’s beneficial to both the dealer and independent collision repair shop. Check out MORE CollisionCast ...

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 In this CollisionCast episode, Sam Poradish, director of automotive intelligence at asTech, talks about how AI can be used to increase quality and efficiency of collision repairs. With machine learning, the data gathered from millions of scans and hundreds of technicians can now be used to guide a technician down the appropriate repair path in mere seconds.

 

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June 20, 2023 15 mins

Accudraft's Jeremy Winters rejoins CollisionCast to give some education on a topic of vital importance to any shop that paints cars: lighting.

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FenderBender columnist Drew Bryant joins the show to expand on his May column about how referring to your employees as "team members" helps engender a culture of respect and accountability.

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Accudraft Content Creator Jeremy Winters joins CollisionCast to discuss the differences in direct vs. indirect heating of paint booths and what shop owners need to know.

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May 30, 2023 17 mins

Industry expert Chris Maimone rejoins CollisionCast to discuss when to perform quality control checks during a repair and what to look for in each one to ensure safe, quality repairs are being performed every single time.

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In this crossover episode with FenderBender's sister publication Ratchet + Wrench, Ratchet + Wrench editor Chris Jones talks with HR professional Deanna Baumgardner of Employers Advantage LLC about how beneficial it can be to get feedback from employees and how to encourage that feedback.

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FenderBender columnist Drew Bryant joins the show to take a closer look at his April column and explain how to overcome resistance and build in accountability when trying to implement new processes in your business.

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FenderBender columnist Greg Lobsiger joins CollisionCast to discuss his May edition of "Shop Profits" on the importance of knowing your shop's cost per hour. Greg explains how costly it is to have processes interrupted and how to keep your shop's "conveyer belt of cash" moving right along.

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Shop owners face a myriad of external challenges today that can have a downstream impact on quality. Chris Maimone rejoins CollisionCast with a few reminders: Control what you can control, and fall back on your standards to weather any storm.

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FenderBender columnist Greg Lobsiger breaks down his April column "The Cashflow Fix" in greater detail, helping shop owners understand in greater detail where their profit is coming from.

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April 11, 2023 14 mins

NABC Executive Director and collision repair marketing whiz Debby Robinson joins the show to discuss how community relations can help get your shop become top of mind to potential customers and also do some tangible good to your shop's hometown.

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Columnist Greg Lobsiger joins CollisionCast to break down his March column, asking if owners really know what their break even point is and how to increase their profits.

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