FranklinCovey On Leadership

FranklinCovey On Leadership

Tune in to FranklinCovey On Leadership, where host Will Houghteling interviews top business thinkers, best-selling authors, researchers, and speakers. Each episode explores practical insights on building resilient cultures, establishing trust with teams and clients, driving breakthrough results, and discovering what makes truly great leadership. To learn more and take your leadership skills to the next level, visit www.FranklinCovey.com Don’t forget to leave us a review so we can reach more people with timeless leadership and life principles!

Episodes

April 7, 2026 33 mins
Ashley Herd, author of The Manager Method, breaks down why most leadership mistakes happen in the gap between reaction and response. Her simple framework—pause, consider, act—helps managers handle difficult conversations, re-engage struggling employees, and lead with clarity instead of impulse. Drawing on experience in law, HR, and executive leadership, Herd challenges common advice, emphasizing fairness over sameness, action over ...
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Sustained success requires more than optimizing today’s business—it demands building what’s next before it’s urgent. Howard Yu, LEGO Professor of Management at IMD, explains why the most resilient organizations “perform and transform” simultaneously, scaling new capabilities while strengthening their core. He unpacks the costly knowing–doing gap that derails companies, why innovation often becomes theater instead of discipline, and...

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A compelling idea means little if it fails to move people. Chris Anderson, head of TED, explains what separates ideas that spread from those that stall—and how leaders can communicate in ways that drive real impact. Drawing on years of curating and coaching some of the world’s most influential talks, Anderson breaks down the structure of persuasive communication, the importance of clarity over complexity, and why storytelling is a ...

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Playing it safe is often the riskiest career move. Sukhinder Singh Cassidy—current CEO of Xero, former president of StubHub, and founder of theBoardlist—shares why growth comes from taking calculated risks and building a personal “risk muscle” over time. Drawing on her leadership across Google, Amazon, and multiple startups, she explains how to evaluate opportunities not just by stability, but by learning velocity, scope, and long-...
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AI is reshaping organizations faster than most leaders expect. Jeetu Patel, President and Chief Product Officer at Cisco, explains why the future will favor companies—and professionals—who become dexterous with AI tools. He shares how Cisco transformed from a collection of acquired product “fiefdoms” into an integrated platform company, opened its ecosystem to partners, and embedded an AI-first mindset across a 30,000-person organi...
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Loneliness is more than a personal struggle—it’s a measurable threat to creativity, productivity, and health. Dr. Vivek Murthy, former U.S. Surgeon General, explains why disconnection erodes workplace performance and why leaders must treat social connection as a strategic priority. Drawing on research and his own experience in public service, Murthy outlines practical ways organizations can foster belonging—from modeling relationsh...

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Kara Nortman built her career in traditional venture capital—then stepped away from the classic Silicon Valley model to co-found Angel City FC and later launch Monarch Collective, a $250 million fund investing in women’s sports. Her journey reveals what happens when curiosity, conviction, and community intersect. Nortman explains how applying a venture mindset to sports unlocked overlooked demand, why founder-market fit matters bey...
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As AI drives the cost of cognition toward zero, competing on intelligence alone will no longer be enough. Former OpenAI go-to-market leader Zack Kass argues we are entering a “next Renaissance,” where intelligence becomes abundant and leaders must rethink strategy, talent, and purpose. He distinguishes between incremental AI gains and exponential reinvention, challenges organizations to clarify mission over legacy methods, and warn...
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Robert Sanchez, chairman and CEO of Ryder System, explains how a 90-year-old company stays relevant by deliberately embracing disruption. He walks through Ryder’s shift from a truck rental brand to a diversified transportation and logistics partner, detailing the strategic choices behind narrowing geographic focus, expanding asset-light services, and investing in technology. Sanchez also shares how leadership mindset shapes culture...
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Serial airline founder David Neeleman shares what it really takes to build—and rebuild—extraordinary companies as they scale. From being fired at Southwest to founding JetBlue, Azul, and Breeze, Neeleman reflects on the crucible moments that shaped his leadership philosophy. He explains why culture decays without relentless communication, how servant leadership shows up in high-stakes, operationally complex environments, and what l...
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Julie Zhuo, former VP of Product Design at Facebook and author of The Making of a Manager, reflects on the leadership lessons she learned while scaling with one of the world’s fastest-growing companies. She explains why great managers must hold high standards without becoming taskmasters—and how trust, feedback, and clarity determine whether teams merely comply or truly commit. Zhuo shares a defining moment of feedback that reshape...
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Bestselling author of The Speed of Trust and Trust & Inspire, Stephen M. R. Covey, joins us to share lessons from growing up with Stephen R. Covey as a father, the early career experiences that taught him to trust himself, and the origins of his groundbreaking work on trust. He explains how trust transforms organizations, backed by research showing employees are 14x more engaged when they trust their leaders, and why leadership...
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Real behavior change rarely comes from willpower, motivation, or sudden insight. According to behavioral scientist BJ Fogg, it comes from design. In this conversation, Fogg explains why habits form when behaviors are made easy, anchored to existing routines, and reinforced through emotion—not repetition alone. Drawing on the Fogg Behavior Model (B=MAP), he challenges common leadership assumptions about motivation, consistency, and ...
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As leaders reset priorities for a new year, Todd Davis argues that progress doesn’t come from chasing trends—it comes from applying timeless principles with discipline. Drawing on three decades at FranklinCovey, Davis explains why Begin with the End in Mind and Put First Things First remain foundational for leaders navigating silos, hybrid work, and rising employee expectations. He challenges the idea that generational differences ...
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Conflict is unavoidable at work—but avoiding it is often the bigger risk. Amy Gallo, bestselling author and Harvard Business Review expert, reframes conflict as a leadership advantage rather than a failure. She explains why resolving tension at the lowest level builds trust, how leaders accidentally undermine team culture by stepping in too soon, and why “feeling good” is the wrong metric for a successful difficult conversation. Dr...
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Trust is not a soft value—it’s a force multiplier. Drawing on decades leading elite military units and advising global organizations, Gen. Stanley McChrystal argues that excessive controls, approvals, and safeguards are often signs of distrust—and they quietly cripple performance. In this conversation with Will Houghteling, McChrystal unpacks how trust is built through repeated interaction, proven competence, and shared context, no...
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Former Procter & Gamble CEO AG Lafley explains why enduring performance depends on treating even the most established business as an “eternal restart”—constantly innovating, pruning distractions, and staying grounded in real customer behavior rather than stated preference. Drawing on decades leading one of the world’s largest consumer companies, he outlines how organizations can sharpen strategic choices, build ambidextrous cul...
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Bestselling author and workplace equity expert Minda Harts outlines the seven trust languages from her book Talk to Me Nice and explains why trust must be treated as a daily leadership practice—not a corporate initiative. She shares how transparency, acknowledgment, security, and follow-through shape whether teams feel respected and safe enough to contribute their best work. Harts also challenges leaders to examine power dynamics, ...
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Bestselling author and longtime Guardian columnist Oliver Burkeman brings decades of research into time, focus, and the psychology of meaning to challenge the belief that control and optimization lead to fulfillment. Drawing on ideas from Four Thousand Weeks and Meditations for Mortals, he explores why accepting our finite time, letting go of unrealistic expectations, and turning toward discomfort can create deeper focus and purpos...
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Stanford lecturer in Organizational Behavior and communication expert Matt Abrahams explains why strong leadership depends on clarity, intention, and genuine connection. He breaks down practical tools—like his “What? So What? Now What?” structure—that help people speak effectively under pressure and avoid the traps of over-preparation, memorization, and audience neglect. Abrahams also offers concrete methods to manage speaking anxi...
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