Business Problems Solved Podcast

Lee reflects on his recent completion of the London Marathon and shares five key things that helped him achieve this milestone. Lee draws parallels between these lessons from his marathon experience and their applicability in business settings, emphasising the significance of proper fuelling, being in the moment, perseverance, support, and training to achieve success. 

KEY TAKEAWAYS

• Fuel Brain and Body Properly: Focus on ...

This episode explores the importance of understanding and meeting the needs of others in conversations. Lee discusses the concept of the three H's - being heard, helped, or hugged - and how individuals typically seek one of these in interactions.

Drawing inspiration from Charles Dewick's book, "Super Communicators," Lee emphasises the significance of recognising what the speaker wants from a conversation to enhance connection. The...

This episode delves into the practical application of the ICE model in coaching conversations to drive transformational change. Lee introduces a four-box model that focuses on the coachee's level of thinking and action, guiding leaders on how to navigate coaching sessions effectively. The episode offers a structured approach to coaching that aims to empower individuals to think differently and take meaningful action towards improve...

Lee delves into the art of coaching, specifically focusing on the role of an improvement coach. Host Lee Horton emphasises the importance of having a clear intent, using conversation starters, and defining expected outcomes before engaging in coaching sessions. He introduces the ICE model (Intent, Conversation Starter, Expected Outcome) as a mental framework for effective coaching. Lee shares personal experiences of learning from m...

Lee Horton delves into the concept that the best teams do not necessarily consist of the best thinkers, but rather create the best thinking environment. He emphasises the importance of leaders asking questions to empower and engage their teams, rather than providing all the answers. Lee discusses the significance of morning meetings or daily huddles in setting the tone for the day and encourages leaders to ask thought-provoking que...

Join Lee as he talks about the art of coaching and the importance of asking great questions. Lee Horton emphasises the significance of thought-provoking questions that are succinct, open, relevant, timely, and free from bias and emotion. By exploring what makes a great question, Lee highlights the role of coaching in supporting performance and development opportunities for individuals.

KEY TAKEAWAYS

• Coaching is essential ...

This episode delves into the crucial aspect of leadership buy-in in successful change initiatives. Lee talks about the importance of senior leaders actively engaging and supporting change efforts beyond just financial investment. Using the analogy of a glass ceiling and floor, Lee highlights the disconnect between leaders and employees, stressing the need for transparent communication and genuine connection at all levels of the org...

This episode delves into the crucial aspect of role modelling within change teams. Lee, drawing from his 18 years of experience in change management, highlights the common failure of change teams to effectively role model the behaviours and strategies they advocate for others. By emphasising the importance of role modelling, Lee underscores the significance of change teams embodying the principles they aim to instil in leadership a...

Lee explores the concept of footprints leaving clues in our personal and professional journeys. Reflecting on his own diverse experiences, including DJing, owning a bouncy castle business, and self-publishing children's books, Lee highlights the valuable lessons learned from each endeavour. By exploring the footprints left behind by these experiences, Lee emphasises the importance of understanding and maximising the potential of on...

Join Lee as he delves into the crucial role of rest in personal and professional growth. Drawing from his experience training for marathons, Lee highlights the necessity of rest periods for muscles to grow and strengthen. He parallels this concept with the workplace, emphasising the importance of downtime between meetings to allow for reflection, action, and progress. Through relatable analogies and thoughtful insights, Lee encoura...

Lee talks about the concept of looking at people through a deeper lens to truly understand and engage with them. He discusses the importance of considering individuals as a whole person, comprising their thoughts, feelings, actions, and beliefs. By breaking down the person into these four components, Lee explores how leaders can effectively engage with their teams and drive positive change. The episode emphasises the significance o...

In this episode, Lee discusses the importance of managing things, leading people, and coaching the gaps in a business setting. He stresses that while coaching is an effective way to develop employees, it is crucial to recognise when to manage situations and lead people instead. Lee highlights the need for clarity of vision, setting expectations, and role modelling when leading people. He also emphasises the importance of asking que...

Lee explores the difference between organisational habits and personal habits. He reflects on his previous discussions about individual habits and how they influence culture. Lee defines organisational habits as routines that occur automatically within an organisation, independent of specific individuals. He emphasises the importance of understanding and influencing both personal and organisational habits to shape the desired envir...

Lee explores the concept of instincts and habits. He delves into the idea of striving for perfection in human behaviour by encouraging individuals to do the right thing at the right time, every time. Lee discusses the differences between instincts and habits, highlighting that instincts are reactive and unconscious, while habits involve conscious awareness and practice. Overall, this thought-provoking episode challenges conventiona...

Lee explores the importance of effectively engaging the hearts and senses of people when leading and implementing change. He emphasises the power of words, pictures, and emotions in creating a strong connection with individuals. Lee highlights the significance of creating a vision that resonates with people and involves them in the process, as it increases their level of commitment and engagement. He shares personal experiences, su...

Lee discusses the parallels between his marathon training journey and running a business. He shares his experiences and lessons learned from his training, emphasising the importance of paying attention to the small details and not sweating the unimportant stuff. Lee also talks about the value of seeking guidance and feedback from experienced individuals to understand what truly matters. 

KEY TAKEAWAYS

• The importance of sw...

This episode explores the importance of conversation in today's technology-driven world. Lee highlights how distractions and short-form communication have led to a loss of the art of conversation. Lee emphasises the need for engaging and meaningful conversations to solve business problems and improve personal relationships. He shares his own experience of transitioning from scripted questions to open-ended conversations in his podc...

Join Lee as he reflects on the emergence of artificial intelligence (AI) and its impact on various industries over the past year. He draws a parallel between AI and artificial grass, highlighting the advantages and limitations of both. While AI offers predictability and efficiency, human intelligence possesses emotional depth and adaptability. Lee emphasises the importance of leveraging technology to enhance productivity and proble...

In this final episode of 2023, Lee reflects on the year and shares personal challenges, including his training for the London Marathon and an ultra marathon in 2024. He discusses the parallels between his training journey and the challenges faced in leadership. Lee emphasises the importance of having a compelling vision, making goals tangible and relatable, and creating accountability through public commitment. He also explores the...