Heat Networks With Chirpy Heat
Welcome to Heat Networks With Chirpy Heat, where we explore the challenges and opportunities of running sustainable, reliable, and compliant heat networks in social housing. Hosted by the team at Chirpy Heat – an independent specialist supporting housing providers – this podcast offers practical, impartial guidance on compliance, performance, and governance. Episode features expert insights, real-world case studies, and actionable advice to help housing organisations manage risk, improve outcomes for residents, and move toward affordable, low-carbon heat. Whether you’re a housing professional, engineer, or policy enthusiast, join us as we share solutions that are realistic, deliverable, and focused on the communities they serve. Tune in and discover how we’re making heat networks work better – for organisations, residents, and the environment.
Episodes
In this episode, Chirpy Heat Director and Co-Founder, Will Routh, talks about Chirpy Heat’s B Corp journey – and the opportunity it has provided for a sharpened focus on internal and external areas of positive impact. Will also talks about his experience running a portfolio of heat networks and in the social housing sector and how that fed into the creation of Chirpy Heat.
In this episode, we’re joined by Jon Lenton, Regulatory Director at the Energy Ombudsman, to discuss the new dispute resolution regime for heat networks in social housing, which started on 1st April 2025.
We explore what has changed for housing providers, why the changes were introduced, and the practical steps operators need to take to stay compliant. Jon shares insights on registering with the Energy Ombudsman, the benefits for b...
Chirpy Heat’s Director of Delivery, Josh Davis, explains how housing providers can begin their heat network compliance journey by breaking it into four stages: understanding and planning, reviewing portfolios and data, assessing policies and processes, and aligning tariffs with regulations. With new rules starting 27th January, the key message is to start early and build strong data foundations for Ofgem reporting in Spring 2026....
Ben Guest, the new managing director of Chirpy Heat, discusses his extensive background in the energy sector and his first 10 weeks at Chirpy Heat. He reflects on seeing businesses through stages of rapid growth and the housing sector's challenges navigating new regulations. Ben also chats about what he likes to do outside of work and a very unique Christmas tradition.
In this conversation with Chirpy Heat Director of Client Relationships, Chris D'Arcy, we discuss how optimising a heat network could save housing providers significant sums, the kinds of issues bringing efficiency down and the benefits of bringing efficiency up.
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