The Business of Pet Care (Audio)
The Business of Pet Care is a program dedicated to the business side of the pet care industry, hosted by Dara Forleo, founder of The Whole Pet Grooming Academy. With over two decades of experience in the field, Forleo shares her expertise in managing pet care businesses—from grooming salons to mobile services and specialty boutiques. Each episode offers practical strategies for entrepreneurs and professionals in the sector, covering topics such as pricing, team management, digital marketing, and regulatory compliance. The program also features interviews with experts and case studies that illustrate how to overcome common challenges and seize opportunities in the pet care market. The Business of Pet Care is a valuable resource for anyone looking to start or grow a business in the pet care industry, offering tools and advice grounded in Dara Forleo’s experience and success in the field.
Episodes
In this eye-opening episode of The Business of Pet Care, host Dara Forleo sits down with Marcy Lambert, founder of Marcy’s Pet Kitchen, to uncover what’s really hiding behind the labels, marketing claims, and buzzwords dominating today’s pet treat industry.
Inspired by her own dogs' struggles with allergies, digestive issues, and food sensitivities, Marcy built a brand focused on limited-ingredient, functional tre...
In this deeply moving episode of The Business of Pet Care, host Dara Forleo explores one of the most emotional and least understood areas of the pet industry: end-of-life care for beloved pets. Joined by Mike Harris, Founder, President, and CEO of Pet Passages, and Andrea Dunadie Harris, Vice President, the conversation reveals how a personal loss inspired a nationwide movement to bring dignity, transparency, and compassion to pet ...
In this inspiring and globally relevant episode of The Business of Pet Care, host Dara Forleo sits down with Jessica John, founder of PetSwag Pet Grooming Academy in India, to discuss the future of professional pet grooming and the challenges facing the industry worldwide.
In this groundbreaking episode of The Business of Pet Care, host Dara Forleo explores one of the most unconventional and emotionally-driven ideas emerging in the modern pet industry: live virtual cat experiences designed to support emotional wellness and human connection.
Chapters
- (00:00:01) - The Business of Pet Care
- (00:02:39) - Paw Vibe Zone: The World's Cat on Zoom
- (00:11:02) - The Cat Video Experience
- (00:14:11) - Ho...
In this episode of The Business of Pet Care, host Dara Forleo explores one of the biggest struggles facing pet professionals today: how to market a business consistently while still running it day to day. Joined by Bobbie Abdallah, founder of Cold Noses News, the conversation focuses on why many talented pet professionals struggle with communication.
In this episode of The Business of Pet Care, host Dara Forleo takes a deep dive into one of the most critical and often overlooked factors in business success: leadership mindset and emotional awareness.
Joined by Dr. Jennifer Edwards, leadership coach, speaker, and former veterinary practice owner, the conversation explores how leadership goes far beyond strategy. It’s about how leaders think, react, communicate, and show up...
In this episode of The Business of Pet Care, host Dara Forleo explores a powerful but often misunderstood aspect of business growth: how storytelling and public relations shape authority, visibility, and long term success.
Joined by Mary Tan, founder of Whisker Media and a former broadcast journalist, the conversation reveals why getting attention isn’t about promotion it’s about telling the right story in the right way...
In this episode of The Business of Pet Care, host Dara Forleo dives into the difference between simply staying busy and actually building a successful, sustainable business in the pet industry.
Joined by Nancy Hassel, founder and president of American Pet Professionals, the conversation focuses on the habits, decisions, and blind spots that often determine whether a business grows or stalls.
Chapters
- (00:00:02) - The B...
In this eye opening episode of The Business of Pet Care, host Dara Forleo dives into a critical and often overlooked side of the pet industry: risk, legal protection, and the emotional realities behind grooming businesses.
Joined by Kristina Michelle Weigand, founder of Honest to Dog Grooming, this conversation reveals what truly happens behind the scenes of grooming salons and why many businesses are far more vulnerable than they ...
In this powerful episode of The Business of Pet Care, host Dara Forleo uncovers a side of the pet industry that is often misunderstood: the emotional and psychological world behind dog behavior. Joined by Stephanie Barger, owner of Canine Zen and a certified separation anxiety trainer and behavior consultant, this conversation challenges everything we think we know about training dogs.
What if what looks like disobedience is actual...
In this episode of The Business of Pet Care, host Dara Forleo takes viewers inside one of the most misunderstood yet powerful tools in modern pet business strategy: email marketing. Joined by Aven Tedros, founder of Magia and a specialist in email marketing for the pet industry, the conversation explores how businesses can transform simple email lists into systems that build trust, loyalty, and long-term revenue.
In this forward-thinking episode of The Business of Pet Care, host Dara Forleo sits down with SEO specialist and community builder Britt Kascjak to unpack what visibility really means in today’s AI-driven digital landscape. As the pet care industry continues to grow into a multi-billion-dollar market, the question becomes clear: are pet businesses evolving as quickly as the technology shaping how customers find them?
Britt br...
In this eye-opening episode of The Business of Pet Care, host Dara Forleo sits down with Nathalie Doaré Ariey Jouglard, international industry leader, educator, and founder behind the Global Groomer Health Initiative, to address one of the most urgent and overlooked issues in professional grooming: the health and sustainability of the groomers themselves.
While the pet care industry continues to grow into a billion-dollar powerhous...
In this episode of The Business of Pet Care, host Dara Forleo sits down with veterinary leader Pietro Kabeya to explore one of the most emotional and complex challenges pet owners face today: the cost of care. Together, they unpack how transparency in pricing builds trust, reduces stress, and empowers families to make confident medical decisions for their pets.
The conversation highlights how veterinary clinics are using clearer co...
In this episode of The Business of Pet Care, host Dara Forleo sits down with Janet Marlow, pioneering composer, animal behavior researcher, and founder of Pet Acoustics, to explore how sound can become one of the most powerful tools for improving animal wellbeing. From her early experiences calming her own pets through music to building a science-backed global company, Janet shares how species-specific sound is transforming veterin...
In this insightful episode of The Business of Pet Care, host Dara Forleo sits down with innovative educator and instructional design expert Beth Lambert to explore one of the biggest challenges facing pet care professionals today: visibility without burnout. As the industry continues to grow at a rapid pace, Beth shares why expertise alone is no longer enough and how authentic communication paired with smart use of technology can t...
In this powerful and eye-opening episode of The Business of Pet Care, host Dara Forleo welcomes renowned cat behaviorist and humane education leader Dr. Rachel Geller, founder and president of All Cats, All the Time. Together, they explore one of the most misunderstood and preventable drivers of cat surrender: untreated behavioral challenges, especially litter box issues.
In this heartfelt and eye-opening episode of The Business of Pet Care, host Dara Forleo welcomes Deb Hennen of Heart to Spirit, a professional animal communicator, Reiki practitioner, pet hospice consultant, and educator who helps pet owners connect with their animals on a deeper emotional and energetic level. This conversation explores the often-misunderstood world of animal communication and how intuition, energy, and awareness p...
In this practical and energizing episode of The Business of Pet Care, host Dara Forleo sits down with pet industry marketing expert Joe Meyers to break down what really works when it comes to social media, referrals, and sustainable growth for pet businesses. With over 15 years of marketing experience eight of them dedicated exclusively to the pet care industry Joe brings clarity to a topic that often feels overwhelming for groomer...
In this insightful episode of The Business of Pet Care, host Dara Forleo welcomes Marcus Rhatigan, founder of Hill Brook Sport Horses and an internationally respected trainer originally from Ireland. With over two decades of experience developing sport horses in the United States, Marcus shares a thoughtful and deeply grounded approach to horsemanship one that prioritizes patience, emotional awareness, and long-term success over qu...
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