The Delivery Note Podcast

The Delivery Note Podcast

The Delivery Note from Parcel and Postal Technology International magazine is an industry-led podcast for professionals in the logistics sector. In each episode, editor Hazel King is joined by industry experts for one-on-one discussions about the hottest topics, latest trends and the biggest challenges affecting the first mile, last mile and everything in between.

Episodes

September 11, 2026 20 mins

After a 17-year hiatus, Parcel+Post Expo is returning to London this September. Carrie Lee, head of marketing for the technology portfolio at Closer Still Media, and Alicia Smith, group content manager for eCommerce Expo and Technology for Marketing, discuss what visitors can expect from this year’s event and why bringing the three shows together could create new opportunities for the logistics and e-commerce industries.

In t...

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In June, DHL announced it would grow its new energy logistics business from €600m in 2025 to €3bn by 2030, in response to growing global demand for diversified energy sources. Martyn Lawns, CEO of DHL industrial projects and senior vice president of growth for new energy at DHL Group, explains where the opportunities – and some challenges – lie in this sector.

In this episode:

  • How global conflicts are influencing m...
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UK consumers spend five hours every month sorting out issues with failed or missed deliveries. Jon Nicholson, chief commercial officer at InPost UK, talks about the challenges facing the UK parcel market when it comes to delivery speed, cost and changing consumer habits.

In this episode:

  • The emotional side of e-commerce purchases
  • The growing cost of meeting delivery demands
  • How to make delivery highly visible at checkout
  • Why g...
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Rob Carlisle, head of logistics at Argon & Co, explores what Amazon’s move into wider third-party logistics services means for the sector.

In this episode:

  • Why Amazon is opening its network beyond marketplace sellers
  • Should incumbent operators like DHL and GXO be frightened?
  • The need for differentiation and the opportunities for smaller operators
  • Will customers trust Amazon to provide consistency during peak?
  • The ris...
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Rob Carlisle, head of logistics at operations consultancy Argon & Co, joins Hazel King to discuss whether drone delivery can really ‘take off’ in the last mile.

In this episode:

  • Is this just a marketing gimmick for Amazon?
  • The considerations for introducing this service
  • What consumers actually want when it comes to delivery
  • More appropriate use cases for drones
  • The sustainability argument for moving to the sky
  • ...
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