In part 2 of our interview with Dr. Robert Richards of the Clinton School of Public Service, we learn about the various communication systems and practices that the students learn to help them appreciate the perspectives of others whose views differ from their own. Drawing distinctions between dialog and deliberation, Robert helps us better understand how students with such diverse cultural backgrounds and life experiences become effective practitioners of those and other approaches, thus making them valued members of the organizations with which they work. Robert's optimistic view of the future draws on the optimism he sees in these young (and some not so young) students. He sees that they share expectations that people of varying backgrounds and beliefs can communicate effectively and work together for goals that help move their organizations, and even countries, forward.
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