The CCT Podcast
The CCT Podcast is the official podcast from Critical Communications Today, hosted by editor Philip Mason. Each episode brings together voices from across the critical communications, public safety and technology sectors to explore the ideas, innovations and real-world challenges shaping modern communications and emergency response. Featuring industry leaders, emergency services professionals and technology experts, The CCT Podcast covers the trends, experiences and developments influencing mission-critical communications and the wider world of connected technology, resilience and public safety. With insightful conversations and expert perspectives, The CCT Podcast provides a platform for the people driving change across the sector, whilst also offering a wider look at how technology, communication and innovation continue to shape the world around us.
Episodes
How are artificial intelligence, next-generation emergency calling systems and cross-border cooperation shaping the future of emergency response?
In this episode of the Critical Communications Today Podcast, host Philip Mason speaks with Benoit Vivier, Public Affairs Director at the European Emergency Number Association (EENA), at Critical Communications World (CCW).
Benoit discusses EENA's work to improve emergency response across...
Jason Day, Deputy Director of DRONERESPONDERS, joins CCT to discuss how drone technology is transforming public safety operations, from search and rescue and disaster response to securing some of the world’s largest events.
Drawing on decades of experience in aviation and his work helping to build one of the largest public safety UAS programmes in the US, Jason explains how drones are now being integrated into complex, ...
CCT speaks with Brad Morell, Director for Network Technology Operations and International Engagement at the First Responder Network Authority, and Mathew Walsh, Head of Public Safety Product at AT&T, about the evolution of FirstNet and the future of public safety communications.
Brad reflects on his three decades in public safety, including his experiences around the Salt Lake City 2002 Winter Olympics and the response to 9/11,...
What will the next generation of mission-critical communications look like — and how can networks work seamlessly across borders?
In this episode of the CCT Podcast, host Philip Mason is joined by Ultan Mulligan, Chief Services Officer at ETSI, and Ari Toivonen, Chair of ETSI TC CCS and Chief Specialist at Erillisverkot, to discuss ETSI’s newly established Technical Committee on Critical Communications Systems.
Recorded...
Recorded at Critical Communications World 2026, host Philip Mason speaks with Brooks Shannon about how mapping, location data and spatial intelligence can support faster and safer emergency response.
The conversation explores the potential of indoor mapping to locate people inside large or complex buildings, guide responders directly to an incident and help protect firefighters working in smoke-filled or unfamiliar environments. Br...
In this episode of The CCT Podcast, Philip Mason speaks with Stanley Song, Vice President of Hytera, about how AI could shape the next stage of critical communications.
The conversation explores how AI-powered tools could support emergency response, from helping control rooms manage repeated calls during major incidents to live translation for call takers and frontline teams.
Stanley also discusses Hytera’s wider approach to ...
In this episode of The CCT Podcast, CCT Editor Philip Mason speaks with Mladen Vratonjic, former Chair of the TCCA Board, during his final Critical Communications World as chair.
Reflecting on 11 years leading TCCA, Mladen discusses how the critical communications sector has evolved from fragmented radio ecosystems towards more global, standardised and interoperable communications. He explores TCCA’s role in bringing critical...
What happens when someone needs emergency help in another country, and you’re the only person who can raise the alarm?
In this episode of The CCT Podcast recorded at BAPCO, Louis Fraser-Wilson from the London Ambulance Service discusses international emergency call coordination, life inside ambulance control rooms, and the growing importance of global interoperability between emergency services.
The episode also explores a re...
Phil Mason is joined by Darryl Keen and Matt Leat to reflect on BAPCO 2026
In this episode of the Critical Communications Today podcast, BAPCO Journal Editor Phil Mason sits down with Darryl Keen (Vice-Chair & Trustee, BAPCO) and Matt Leat (Trustee, BAPCO) for a wrap-up discussion at the close of BAPCO 2026.
Recorded live at the event, this conversation reflects on two busy days of networking, innovation, and insight acro...
Heather McGaffin, Director of the Office of Unified Communications in Washington, D.C. joins the CCT Podcast live from BAPCO to discuss one of the most demanding periods her team has faced.
From a presidential inauguration and state funeral to extreme weather and a major aviation tragedy, Heather shares how her team managed continuous high-pressure events and the leadership lessons that followed.
The conversation explores emergency...
How can AI help emergency operators hear through chaos when every second matters?
In this episode of The CCT Podcast, host Philip Mason speaks with Mette Carstensen, CEO & Co-founder of Augmented Hearing, about the real-world impact of AI-powered audio technology in emergency communications.
Mette shares powerful stories from emergency call handlers, including a rescue in Iceland where clearer audio helped dispatch a helicopter...
Philip Mason speaks with Fire Chief Dan Munsey on prevention-first thinking, wildfire risk, and the cultural shift needed across public safety.
In this episode of the CCT Podcast, host Philip Mason, Editor of Critical Communications Today, sits down with Fire Chief Dan Munsey of San Bernardino County Fire to explore one of the biggest challenges facing public safety today: how we rethink our approach to wildfires.
Drawing on his ex...
In this episode of The CCT Podcast, host Philip Mason speaks with Anne Campbell-Gunn, Founding CEO of Three Nines, the charity supporting children and families affected by trauma, crisis and major incidents.
Anne shares how the organisation works alongside emergency services to provide early trauma-informed support for children impacted by incidents involving the “blue lights”, from crime and major emergencies to deeply...
Filmed live at BAPCO 2026, Philip Mason speaks with Aaron Page about the balance between innovation and control in AI adoption.
This episode covers:
• The risks of moving too quickly, or too slowly
• AI in control rooms (transcription, translation, triaging)
• Data quality, governance, and ethical considerations
• The role of humans in AI-supported decision making
• Lessons from global public safety organisation...
How can technology help police forces work more effectively together, reduce administrative burdens and improve frontline operations?
In this episode of The CCT Podcast, we speak with Edward Preece, Chief Operating Officer at the Police Digital Service, about the role digital transformation is playing across UK policing.
Recorded at BAPCO 2026, Edward explains how Police Digital Service supports forces across the UK through nationa...
In this episode of The CCT Podcast, we speak with David Shorland, UK & Ireland Country Manager and Sales Director at Motorola Solutions, recorded live at BAPCO.
The conversation explores how technology is helping emergency services communicate more effectively, respond faster, and ultimately keep both frontline personnel and the public safer. David discusses Motorola Solutions' evolution from a communications company into a bro...
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