Tourism Leaders Unplugged

Tourism Leaders Unplugged

What does it really take to build a career in tourism? Tourism Leaders Unplugged brings you candid conversations with the people shaping Queensland tourism - exploring the careers, ideas, challenges and opportunities behind one of the state’s most important industries. Hosted by Abbey Filko, each conversation goes beyond the job title to uncover how tourism leaders got their start, the opportunities and people that shaped their careers, what they have learned along the way and where they believe the industry is heading next. Guests span the breadth of Queensland’s visitor economy - from ecotourism and adventure to major attractions, regional tourism and destination development. Tourism Leaders Unplugged is produced by The University of Queensland's Business School | Tourism Discipline, in partnership with the Queensland Tourism Industry Council.

Episodes

October 7, 2026 • 21 mins

What happens when one job advertisement completely changes the direction of your life?

In this episode of Tourism Leaders Unplugged, Abbey sits down with Ben Southall, founder of Best Life Adventures and winner of Tourism Queensland’s iconic Best Job in the World campaign, to explore a career built around adventure, storytelling and using the world as a classroom.

In 2009, Ben beat 34,684 applicants to become the Caretaker of t...

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What happens when the Great Barrier Reef isn't just somewhere you visit; it's part of your childhood, your career and ultimately something you become responsible for protecting?

In this episode of Tourism Leaders Unplugged, Abbey sits down with Amy Gash, Executive General Manager and Custodian of Lady Elliot Island Eco Resort, to explore a tourism career shaped by one of Australia's most extraordinary natural environments.

Amy first ...

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Every tourism career has those moments that stay with you.

We asked four leaders from very different parts of Queensland’s tourism industry to reflect on one question: what has been the highlight of your tourism career?

  • Greg Yong, Group CEO of Coast Entertainment Holdings, home to Dreamworld, WhiteWater World and SkyPoint
  • Elizabeth Hackett, Executive Chair of Australian Adventure Tourism Group and proponent of the Whitsunday...
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