Horton Hangout Podcast for Dental Professionals!

This week Laura and Leanna reflect on their brand-new look, fresh colours and all — and why their latest rebrand brings everything full circle. They also chat about business cards, supermarket substitutions, name-blanking etiquette and how Ocado has changed Laura’s life (sort of).

The Hangout Question of the Week dives into why it’s so important that the Treatment Coordinator sees the patient first. Laura shares a masterclass in pa...

This week, Laura and Leanna answer two big listener questions – starting with what to do when your associates resist the Treatment Coordinator (TCO) role, even though it’s clearly beneficial. From communication and workflows to mindset and motivation, they cover it all.

Next up: managing your mates. What happens when a dental nurse steps up to practice manager – and suddenly has to lead her friends? They get honest about leadership...

This week, Laura and Leanna are fresh from the ADI Team Congress and full of energy. From co-presenting treatment coordination to discussing the challenges of being a speaker and a parent, this episode is packed with professional insight — and personal honesty. They also dive into a new banned phrase, help a TCO navigate a tricky dentist dynamic, and wrap up with a confession that’s part horror film, part dental drama.  

In this ep...

In this episode of the Horton Hangout, Laura shares her unexpected journey into dentistry – a tale of cold bus stops, fish and chips, and an NHS dental practice that kick-started it all. Meanwhile, Leanna tackles a listener's question about confidence in new roles, and the pair dive into the difference between managing and leading a team. Oh – and there’s a very curly surprise in this week’s Confession Corner.

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This week’s episode is a rollercoaster of awkward confessions, heartfelt honesty, and real talk about running a dental practice. Laura and Leanna dive into everything from changing the word “patient” to “client’, to the power of transparency in financial targets, and a dental nurse’s accidental – and audible – bodily moment mid-root canal. 

In this episode: 

• 🇮🇪 Leanna’s back from another fab trip to Ireland – full of energy,...

In this powerful and hilarious episode, Laura and Leanna blend heartfelt discussion with their trademark humour. They open with a moving conversation about miscarriage rights, share banned words that sabotage patient trust, and dive into workplace stories you genuinely won’t believe – including lollipops, expensive sofas, and a nurse accidentally declaring “love you” to a patient.

In this episode:

•  Leanna reflects on a brillia...

In Episode 3, Laura and Leanna are back with plenty of laughter and a side of chaos. From speaking surprises (this btw was a wind up) to patients storming in and swinging shirts over their heads — it’s a wild one.

Laura teases that Leanna might be speaking at the Dentistry Show, Laura’s idea of having a joke. She did confess to this wind up when filming wrapped up for the day!

They dig deeper into banned phrases in dental practice ...

In this episode of The Horton Hangout, Laura and Leanna open up about the real-life juggle of parenting, running businesses, and staying sane. They continue the banned words in dentistry conversation (spoiler: hygiene might be doing more harm than good) and share side-splitting workplace confessions — including the mystery of a pair of rogue knickers and a dentist who really should’ve chosen his words more wisely.

Welcome to the debut episode of The Horton Hangout!  

🎉 Laura and Leanna kick things off by sharing personal stories from their careers in dentistry, hilarious workplace nicknames, words they believe should be banned from dental practices, and insights into managing part-time roles post-maternity leave. 

In this episode: 

• 💬 Catching up on recent travels and time spent together in Scotland 

• 🦷 Leanna’s journey into...

Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little bit cheeky — ...

1. Understanding the dental trade
2. Publishing in modern times
3. How to win awards
4. How to best market
5. The importance of networking

In this podcast Laura had the honour to hangout with Rachel Jackson.

Rachel is the founder of Superior Smiles in Knutsford, Cheshire. Her last 17 years have been a journey of discovery, learning, upskilling, and refining in the field of dentistry. She has over 12 years’ experience as a practice manager and treatment coordinator and 3 years ago she accomplished her goal of opening a practice where the patient is at the centre of eve...

Welcome to season four of the Horton Hangout podcast!

Holly and her business partner Chelsea have both been successfully helping dentists build their brand and follower lists for many years. Holly's agency ‘Drive' operates in a really unique way, utili...

In this podcast the voices and faces behind the Instagram profile for Horton Consulting bring to you the real meaning of the quotes uploaded over the last 18 months on the subject of kindness and support.

Nice and kind are two different things. What is kindness? Telling someone they have lipstick on their teeth or food in their teeth.

In this podcast we discuss how your business can:

• Develop the mental health support for your t...

In the last podcast of 2019 and the decade, Michael Bentley turns the tables and interviews Laura Horton. Was she nervous, out of her comfort zone and feeling very awkward? Yes, but she has shared parts of her story with you here in this podcast.

Michael loves Laura’s grass roots story, how she fell into dentistry by accident and has for the last 11 years developed a business that was born from a love of dentistry. In this intervie...

Esther is the owner of two dental practices, is a mother of 3 and has a business in reflexology.

Esther is the owner and founder of Visage Dental Spa and had a vision whilst training at Dental Collage of opening her own dental practice. Esther was training as a dental hygienist and wanted to create a practice that was different, more than just a dentist. She was passionate about dental hygiene and education and wanted her practice ...