Restaurant Masters
The Restaurant Masters Podcast is an educational audio series designed to help you open, grow or sustain your restaurant business. Our Restaurant Masters represent decades of real-life experience in helping entrepreneurs just like you become powerhouses in the restaurant game! In this podcast, you'll get a chance to dive inside the minds of Restaurant Masters around the world in all aspects of the restaurant & hospitality business.
Episodes
May 27, 2021 • 13 mins
This episode of Restaurants Masters is hosted by Ken McGarrie, co-founder of Korgen Hospitality. The author of The Surprise Restaurant Manager, McGarrie has helmed many successful restaurants, bars, and entertainment-based venues for over two decades. Ken has helped launch new concepts and train hospitality leaders throughout the United States and Canada. In part three of his three part series on insight for restaurant industry lea...
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Communication strategies can help you manage your team, address challenges, and benefit the day to day operation of your business. Avoiding communication blunders will guarantee staff retention and create a great working environment.
This episode of Restaurants Masters is hosted by Ken McGarrie, co-founder of Korgen Hospitality. The author of The Surprise Restaurant Manager, McGarrie has helmed many successful restaurants, bars, an...
This episode of Restaurants Masters is hosted by Ken McGarrie, co-founder of Korgen Hospitality. The author of The Surprise Restaurant Manager, McGarrie has helmed many successful restaurants, bars, an...
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Assembling the right team can sometimes be a challenge for even experienced restaurant industry managers. It is important to locate and effectively interview candidates as well as foresee warning signs during the process.
This episode of Restaurants Masters is hosted by Ken McGarrie, co-founder of Korgen Hospitality. The author of The Surprise Restaurant Manager, McGarrie has helmed many successful restaurants, bars, and entertainm...
This episode of Restaurants Masters is hosted by Ken McGarrie, co-founder of Korgen Hospitality. The author of The Surprise Restaurant Manager, McGarrie has helmed many successful restaurants, bars, and entertainm...
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March 2, 2021 • 29 mins
In this episode of Restaurant Masters, host Paul Barron sits down with Helen Lao, the founder and president of ClearPath Solutions, to explore how companies, brands, and individuals can survive a major setback.
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November 6, 2020 • 13 mins
Hiring quality, motivated employees does not necessarily make for a great team. Operators in the hospitality industry also need to invest in their staff with proper training programs, review systems, and management protocol to cultivate a safe, healthy work environment built to last.
This episode of Restaurant Masters is hosted by Doug Radkey, the founder and president of creative agency KRG Hospitality Inc. The author of Bar Hacks,...
This episode of Restaurant Masters is hosted by Doug Radkey, the founder and president of creative agency KRG Hospitality Inc. The author of Bar Hacks,...
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October 6, 2020 • 17 mins
Doug Radkey is the founder and president of creative agency KRG Hospitality Inc as well as the author of Bar Hacks. Radkey offers listeners over two decades of food, beverage, and hospitality development experience. In part two of his series on team building, Radkey advises restaurant and brand owners on how to build a positive work environment and how to inspire and create brand ambassadors.
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September 6, 2020 • 15 mins
Doug Radkey, the founder and president of creative agency KRG Hospitality Inc. and the author of Bar Hacks, offers listeners over two decades of food, beverage, and hospitality development experience. In part one of his series on team building, Radkey examines best practices for crafting a top tier staff. Learn about Radkey’s background in the industry, setting employee expectations, and crafting a training plan!
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August 6, 2020 • 12 mins
Rudy Miick, the founder and president of Colorado-based Leadership In the Fall Line and the Rudy Miick consulting group, talks about the process behind equipping employees with fiscal knowledge, and the ultimate payoff for cultivating an inspired workforce!
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July 6, 2020 • 14 mins
In today’s crowded restaurant industry, most brands focus more on year-to-year survival than mastering their particular market. To compete, companies lower prices, offer promotions, and do everything they can price-wise to get customers in the door—and while rewarding at first, these techniques tend to do little to engender consumer loyalty.
This episode of Restaurant Masters features restaurant coach and former restaurant owner Don...
This episode of Restaurant Masters features restaurant coach and former restaurant owner Don...
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June 6, 2020 • 15 mins
A restaurant’s brand identity is more than a logo, color scheme, aesthetic, or type of food. Your brand is your foundation: successful restaurants are built on clear, concise, and comprehensive brands.
This episode of Restaurant Masters features restaurant coach and former restaurant owner Donald Burns. In part two of his series on building your restaurant brand, he offers his best tips for cultivating a successful vision and compan...
This episode of Restaurant Masters features restaurant coach and former restaurant owner Donald Burns. In part two of his series on building your restaurant brand, he offers his best tips for cultivating a successful vision and compan...
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May 6, 2020 • 12 mins
Company culture can make or break a restaurant. Having a clear vision and a well-crafted set of core values is essential for ensuring the longevity of your business.
On the latest episode of Restaurant Masters, restaurant coach and former restaurant owner Donald Burns shares his best tips for creating a brand that keeps your restaurant thriving. He has written the acclaimed books 2017 Your Restaurant Sucks! and the 2019 Your Restaur...
On the latest episode of Restaurant Masters, restaurant coach and former restaurant owner Donald Burns shares his best tips for creating a brand that keeps your restaurant thriving. He has written the acclaimed books 2017 Your Restaurant Sucks! and the 2019 Your Restaur...
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April 6, 2020 • 11 mins
Drugs in the workplace have become a prevalent issue with the opioid crisis and legalization of marijuana, employers are struggling with how to deal with policies in the workplace and the misconceptions associated with a drug-free workplace. In this episode, Lexington explains the bright-line rules to handle these issues effectively and within the bounds of the law.
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March 6, 2020 • 11 mins
Why is it important for owners and operators to know and understand about disability discrimination? Firstly, because it is becoming Increasingly common and employers don’t understand what’s protected and what’s considered a disability under the law. Finally, they also don’t know what they’re legally required to do when an employee requests an
accommodation under the ADA.
accommodation under the ADA.
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February 6, 2020 • 10 mins
Lexington Wolff is a former litigator who saw what a waste of time and money litigation was. She started a practice to help restaurant owners avoid the risks that lead to lawsuits in the first place. Lawsuit prevention is about handling everyday issues on the front end. In this episode, Lexington talks about understanding management’s legal obligations when a sexual harassment complaint is made and how to effectively handle it.
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