Everyday Experiences Podcast
A show exploring and unpacking potential design improvement opportunities in our everyday world, one frustrating experience at a time. Hosted by @geoffwilsonHCD
Episodes
May 24, 2023 • 34 mins
Geoff discovers Guy’s fascination and revelations on the careful balance of utility, durability, aesthetics, and business drivers behind your everyday bag design. This is [likely] the last exploration episode of single-topic products/services before we begin a new run of more design-topic centred episodes.
Highlights include:
💡 Is designing the ‘perfect’ bag actually the fastest way for manufacturers to go out of business?
💡 Why is ...
Highlights include:
💡 Is designing the ‘perfect’ bag actually the fastest way for manufacturers to go out of business?
💡 Why is ...
Mark as Played
December 5, 2022 • 38 mins
Geoff and Guy both acknowledge and lament the challenges in getting airlines and international travel "back to the way it was", particularly in regard to all the extra security and forms being required to arrive or depart a country. However, let's all ignore the fact that this episode is being released 6 months after it was recorded together in person since many of the discussed restrictions have now been lifted - timeliness is not...
Mark as Played
September 11, 2022 • 20 mins
Geoff and Guy are finally back and recording together in person for the first time... from a phone... in a car. If you like your podcasts to really put you in the context of the moment, this episode is for you - road noise and all.
Highlights include:
💡 How can we make asking for product help more approachable?
💡 How can we drive in-store sales through service propositions?
💡 How can we reduce the feeling of elitism with specialty ...
Highlights include:
💡 How can we make asking for product help more approachable?
💡 How can we drive in-store sales through service propositions?
💡 How can we reduce the feeling of elitism with specialty ...
Mark as Played
March 29, 2022 • 47 mins
The local designer series continues with Lulu Pachuau giving a mother's perspective of the pros and cons of three different methods of family travel along with the little tweaks and wins that could really make for a more pleasant experience.
Highlights include:
💡 What are the risks of missing the "nested problems"?
💡 How do you design for the little touches people never forget?
💡 Which types of users should we pay attention to more?
...
Highlights include:
💡 What are the risks of missing the "nested problems"?
💡 How do you design for the little touches people never forget?
💡 Which types of users should we pay attention to more?
...
Mark as Played
February 21, 2022 • 43 mins
Geoff and Guy return to talk about web browsers without even once saying "surfing the web" (so of course it had to be squeezed into the episode title). From checking emails to watching videos and purchasing products, we use these ubiquitous tools multiple times a day, so we thought they deserved a deeper look and a moment to consider why we aren’t readily seeing if a different one would better meet our needs.
Highlights include:
💡 ...
Highlights include:
💡 ...
Mark as Played
January 25, 2022 • 46 mins
Kicking off our new Local Designer series, Janice Chan joins Geoff to explore the most niche topic: utensils. But, if there's ever a topic worth finding design and business opportunities in, it's noticing the individual usefulness of the countless variety of these tools we use daily.
Highlights include:
💡 How cultural differences influence the design of our everyday tools
💡 What business opportunities arise when designing products...
Highlights include:
💡 How cultural differences influence the design of our everyday tools
💡 What business opportunities arise when designing products...
Mark as Played
December 20, 2021 • 50 mins
Guy is back with Geoff to explore the design villainy behind shopping mall layouts and the bombardment of product eye candy that serves to make us lose track of our original goals and spend, spend, spend! Listen in to better recognise what nefarious design choices you’re subconsciously up against so you can be a more intentional consumer.
Highlights include:
💡 What is a Gruen Transfer and how does it make us more susceptible to imp...
Highlights include:
💡 What is a Gruen Transfer and how does it make us more susceptible to imp...
Mark as Played
November 17, 2021 • 40 mins
Kim Goodwin joins Geoff to explore Hotel UX beyond the websites and into the design of rooms, amenities, check-in and out experiences, life hacks, and more.
Highlights include:
💡 Why are interruptions, discrimination, and creepiness key experience issues to avoid?
💡 Why is it important for marketing and website teams to set the right customer expectations early?
💡 How can team diversity improve the customers' experience?
💡 Why is ...
Highlights include:
💡 Why are interruptions, discrimination, and creepiness key experience issues to avoid?
💡 Why is it important for marketing and website teams to set the right customer expectations early?
💡 How can team diversity improve the customers' experience?
💡 Why is ...
Mark as Played
August 3, 2021 • 46 mins
Geoff and Guy team up together again to verbally trade barbs and laugh way too much whilst discussing the act and factors behind upgrading our physical and digital products. They just don't make 'em like they used to anymore.
Highlights include:
💡 How do "anticipointments" shape our future expectations?
💡 What is "planned obsolescence"?
💡 When and why should we upgrade our products or services?
💡 How do non-digital products like ap...
Highlights include:
💡 How do "anticipointments" shape our future expectations?
💡 What is "planned obsolescence"?
💡 When and why should we upgrade our products or services?
💡 How do non-digital products like ap...
Mark as Played
July 8, 2021 • 47 mins
Doug Collins joins Geoff to talk about the careful balance between designing for customers versus users, but in this case, the customers being parents and users being their children. Listen in to how we can "keep the good moving forward."
Highlights include:
💡 What factors go into "good" products made for kids?
💡 Is there such a thing as "ethical consumerism"?
💡 How does the loss of a tactile toy shopping impact the experience?
💡 Wh...
Highlights include:
💡 What factors go into "good" products made for kids?
💡 Is there such a thing as "ethical consumerism"?
💡 How does the loss of a tactile toy shopping impact the experience?
💡 Wh...
Mark as Played
May 29, 2021 • 50 mins
Geoff and Guy 'plug back in' to talk about how so many of us ended up with an e-waste drawer-full of cables. We also struggle to get through this episode without incorrectly describing USB formats in just about every way possible... which just might tell you something about the headache it can cause consumers.
Highlights include:
💡 How do purchasing behaviours and chip shortages influence design and manufacturing decisions?
💡 Why is...
Highlights include:
💡 How do purchasing behaviours and chip shortages influence design and manufacturing decisions?
💡 Why is...
Mark as Played
March 22, 2021 • 62 mins
Kate Rutter joins Geoff to tackle (i.e. mutually complain about) the most complex everyday experience covered on this show thus far: The Postal Service. Listen in to this extra special episode where we, in Kate's fitting words, continue to "bring and highlight the specialness and interestingness of what might be perceived as mundane design."
Highlights include:
💡 How is the postal service like a country with its own currency?
💡 What...
Highlights include:
💡 How is the postal service like a country with its own currency?
💡 What...
Mark as Played
January 23, 2021 • 42 mins
Geoff and Guy find that there's technology and communication standards for most parts inside our devices, but why isn't there a standard for all of the digital or physical buttons we use? Whilst skeuomorphic digital toggles might work the same, every other product seems to work differently…
Buttons, buttons, buttons everywhere.
Originally recorded on 14 Dec 2020. Transcript available on https://everydayexperiences.blog
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Liked wha...
Buttons, buttons, buttons everywhere.
Originally recorded on 14 Dec 2020. Transcript available on https://everydayexperiences.blog
======
Liked wha...
Mark as Played
December 28, 2020 • 41 mins
Geoff and Guy explore the mind (and wallet) controlling design decisions that influenced supermarket layouts, why online grocery shopping might be worth trying out, and the absolute pain in trying to find specific products - seriously, which aisle is the honey on?!
How might grocery stores be better designed for the customer and is this always in the business's best interest?
Originally recorded on 07 Dec 2020. Transcript available ...
How might grocery stores be better designed for the customer and is this always in the business's best interest?
Originally recorded on 07 Dec 2020. Transcript available ...
Mark as Played
December 9, 2020 • 30 mins
Geoff and Guy discuss their inspiration for this podcast, how their career paths influnced this mutual curiosity for observational design, and real life examples of what happens "when usability falls off a cliff".
Originally recorded on 30 Nov 2020. Transcript available on https://everydayexperiences.blog
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Liked what you heard and want to hear more? Subscribe and support the show by leaving a rating or review on Apple Podcasts (...
Originally recorded on 30 Nov 2020. Transcript available on https://everydayexperiences.blog
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a rating or review on Apple Podcasts (...
Mark as Played
December 2, 2020 • 40 mins
In this pilot episode, an overly-excited Geoff Wilson is joined by the eloquent Guy Thompson as they dive into dive bars to explore what design considerations influence both the bar patron and bartender experiences.
This podcast concept is the byproduct of Geoff’s attempts to encourage junior UXers at Auckland design meetups to worry less about finding a role in a digital company, and instead begin to notice the wealth of customer a...
This podcast concept is the byproduct of Geoff’s attempts to encourage junior UXers at Auckland design meetups to worry less about finding a role in a digital company, and instead begin to notice the wealth of customer a...
Mark as Played
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