The Troubleshooter 3-31-25

Episode Transcript

Speaker 1 (00:00):
Yell, ripped up, mad news, need advice? Who you don't have?
Come running just as fast as we can. Shooter's gonna help.

Speaker 2 (00:18):
Come Man Dix is the Troubleshooter Show. No Tom Martine, Hello.

Speaker 3 (00:27):
Tom Martino here, Welcome to the show. Three all three
seven one three talk three all three seven one three
eight two five five.

Speaker 4 (00:34):
We have a.

Speaker 3 (00:35):
Lot to talk about today, and we'll start out, of course,
with a phone call. If you have a phone issue,
phone calls, our callers, our listeners take precedent three all
three seven one three eight two five five. This hour
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Raymond's on the phone. He says he's having a problem
with west Era credit union. By the way, I get
good reports about credit unions in general, I really do

(01:23):
compared to banks. You know, I've recently decided I don't
like banks.

Speaker 4 (01:30):
I don't.

Speaker 3 (01:30):
I don't think I've found a bank that really meets
my needs. Except for an online bank. I have converted
to one hundred percent online one hundred percent. They are
brick and mortar in New York City, but they.

Speaker 4 (01:42):
Have gone on the internet.

Speaker 3 (01:44):
They do ach payments wires by phone. You can do
anything you want electronically. You don't have to go in.
They have good security, and it's just.

Speaker 4 (01:55):
Not worth the hassle of having a bank anymore. Just not.

Speaker 5 (01:59):
I mean, you.

Speaker 4 (02:00):
Get feed to death with these banks.

Speaker 3 (02:04):
And I had a lot of money in a bank,
and you would think that they would be happy to
have the money. Instead, I was feed to death with
my checking And I'm going to tell you I looked
at all the banks. There are not many good ones,
not many, Raymond, what's wrong with the credit union?

Speaker 4 (02:19):
Tell me what's going on?

Speaker 6 (02:21):
Well, I was wrong with the credit union is that
I would I was to a credit union and they
gave me a credit card. And when it gave me
the credit card, after that, I use it a few times.
I pay it off every month because I'm a truck
ribber over the road fifty years and anyway they take

(02:44):
an agon cover a fraud. I turned to credit card.
I went to a Targets and made the charge of
one item for my daughter. I have a thirty three
year old daughter with down Center, my herd guardian. And
she's not very big, she's not very tall. So make
a purchase of a nightgown. Leave out of the store.
The girl that works for Target max my card out

(03:05):
almost almost five thousand dollars worth the merchandise on women's clothes.

Speaker 7 (03:09):
And I'm guarantee you.

Speaker 3 (03:10):
Wait a minute, Wait a minute, so Raymond, Raymond, let
me get this straight.

Speaker 4 (03:14):
You have a Westera credit.

Speaker 3 (03:16):
Union and then you have a visa card right, yes,
And and you were using the visa car at Target
the card and they used somebody there.

Speaker 6 (03:29):
Yes, that's I made one perces of a nightgown for
my daughter.

Speaker 8 (03:32):
That was it, right?

Speaker 6 (03:34):
They have cameras.

Speaker 3 (03:35):
Okay, So how did how did the cashiers? How did
the cashier steal your card?

Speaker 6 (03:43):
Because I use it to pay for the nightgown when
I left out of there, out of the store is
when she went and put a whole bunch of women's
clothes on that card and maxed it out by the
five thousand dollars.

Speaker 7 (03:59):
Now would I going.

Speaker 4 (04:00):
So, what is five dollars? What is West Starah doing?
What is West Sarah doing about that?

Speaker 9 (04:05):
Now they close my account and.

Speaker 4 (04:07):
How do you know what happened? How do you know
what happened right after you left.

Speaker 6 (04:10):
Because that's when it happened. I don't use that card uch.
I'm a truck uyer. I drove trucks over the road
for fifty years and I'll never maxed my card out
ever one time. Right, I don't care who I was with.
I am very responsible and I make good money. I
am retired right now. I'm seventy eight years old and
truck driving is so bad that so what.

Speaker 4 (04:31):
Are they doing for you? What are they doing for you?

Speaker 6 (04:35):
They told my talent and they just got re seek.
They just closed my account. Now you got West zero.

Speaker 5 (04:43):
What they do they want?

Speaker 4 (04:46):
Are they saying you owe the five grand?

Speaker 6 (04:52):
They just ignoring the fact that they've got cameras in
the store. And I walked out the store with a
one little small bag in my hand.

Speaker 7 (04:59):
It wasn't five thousand.

Speaker 4 (05:00):
All you have to listen, all you Listen.

Speaker 3 (05:02):
All you have to do is can test the charge
just contested.

Speaker 6 (05:06):
Well, the credit union posed my account and so I
old number another account.

Speaker 10 (05:12):
Hold on, I opened up another count It was West
Foggo at West Fogle Bank. They give the card to
them to give it back to me because I opened
up the account and I made one person. I went
and had breakfast to prove that there was the same card.

Speaker 6 (05:28):
I knew it was the same car.

Speaker 4 (05:31):
Listen, Raymond, that's how bad this is. Getting the visa.

Speaker 3 (05:33):
Card, Raymond, Raymond, the visa card that you have right
now where the charge is raided.

Speaker 4 (05:39):
Okay, don't what did.

Speaker 6 (05:41):
You do the car when they closed my account?

Speaker 5 (05:45):
Okay?

Speaker 4 (05:46):
But there was how much fraud on there?

Speaker 6 (05:48):
Five thousand five others were to close and out of
a target you have to have. You have to be
up more around to go into targets than by five
thousand dollars were to close.

Speaker 4 (05:59):
No, Raymond, I believe you.

Speaker 3 (06:00):
What I'm trying to figure out is why your bank
did not simply allow you to contest the charges. Did
they tell you know those charges were real?

Speaker 6 (06:11):
They just want their money and they think that I'm
going to be the one to pay it. I'm not
giving them.

Speaker 4 (06:16):
How do you know that though, Raymond, did you actually go.

Speaker 11 (06:19):
Through this my account?

Speaker 6 (06:21):
They closed my account, they have the card, and then
I opened up account at BMO, so they go and
get in touch with BMO, get a card back to BMO.
I mean to BMO to give back to me. That's
what they did, so I wouldn't I had breakfast to
prove that I went to breakfast and that I had.

Speaker 3 (06:39):
The Raymond, Here's what I don't it, Raymond, you're still
not answering. Listen, I believe you. I'm outside just eat.
Why did they when you said these are not my charges?
Did you go through the the actual testing process?

Speaker 6 (07:00):
This just happened. They closed my account, they got the
car back from me after they closed the account.

Speaker 4 (07:07):
When did they do this?

Speaker 5 (07:09):
When?

Speaker 4 (07:09):
When did it happen? Ray When did it happen.

Speaker 6 (07:12):
Two weeks ago?

Speaker 5 (07:13):
Okay?

Speaker 3 (07:14):
Okay, now listen, here's what I need to know. Did
you just just tell me if you went online or
went to the bank and contested the charges, just the
ones you didn't make.

Speaker 6 (07:31):
I don't go online. I don't have the ability to
go online. I don't use computer.

Speaker 3 (07:34):
How did okay, I have did they automatically closure account.

Speaker 6 (07:40):
And then you was the Massis security number in California.

Speaker 4 (07:43):
So I don't okay, Raymond, Raymond, man, this is what
this can't Raymond.

Speaker 3 (07:47):
I need to put you on hold. Okay, this isn't working.
He I can't get from him whether or not he
tried to contest the charges. I absolutely can't get that
out of him. I I don't know.

Speaker 5 (07:57):
What do you think?

Speaker 12 (07:58):
Well, yeah, it's I'm not easy to follow Raymond's story
after the seames of the part where the five thousand
dollars and ladies with right.

Speaker 4 (08:05):
Why do they close this account?

Speaker 3 (08:07):
Why is what are they doing now? What does he
mean they gave him the same card back? I need
someone to.

Speaker 12 (08:12):
Talk to if you yeah, I mean, if you want
to give up right now, then I'll be happy to
give him a call within a couple of minutes.

Speaker 3 (08:17):
Yeah, Raymond, let's call you back, man and see what's happening.
I just don't understand. If you had charges like that,
you can test them and they look into them. They
don't close your account. Something is going on. We got
to figure it out. I'm going to have Deputy d
talk to you off the air.

Speaker 5 (08:34):
Yeah.

Speaker 12 (08:34):
And the term is called credit card charge dispute, so
you can file that either in person at the.

Speaker 4 (08:40):
Brand, and they don't close accounts for that. They do
those all the time.

Speaker 12 (08:44):
Something else is going on here, right I'll call Raymond
within as soon as I get his phone number and
see if I can get a proper thank you, bro.

Speaker 3 (08:50):
Three oh three seven one three eight two five five
Rachel after the break on a juvenile detention facility she's
upset with, and we will be right back with that
and more coming up. Don't forget Compass Insurance Group for
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(09:12):
have enough coverage.

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(09:42):
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let's talk about this. Welcome to the show three oh
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(10:03):
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dot Com. Let's go to the phones now again. I
hear Deputy D on the line with Raymond. We're gonna
try to help him.

Speaker 5 (10:14):
Listen.

Speaker 3 (10:15):
When you have charges on your credit card, it happens
to me all the time. You got to contest him.
Here's the pain in the ass. Sometimes you can't just
contest the charge and move on. They make you get
a whole new card. I mean, it's getting ridiculous. Rachel,
tell me what's going on. This sounds serious. With a
juvenile detention facility, tell us your story from the beginning.

Speaker 13 (10:38):
Rachel, Hi, So my son is in a juvenile detention
center in Colorado.

Speaker 4 (10:45):
And when was your son put in there?

Speaker 13 (10:49):
In January?

Speaker 14 (10:50):
October?

Speaker 4 (10:51):
Sorry October for what reason?

Speaker 13 (10:56):
He got in some trouble and then he was sentenced
in January and they gave him fifteen months.

Speaker 3 (11:08):
So he has to be in there for fifth How
old is he?

Speaker 13 (11:13):
He just turned sixteen in December.

Speaker 3 (11:17):
Okay, that's that's kind of sad, huh is this? Was
he in a lot of trouble before or not?

Speaker 13 (11:25):
I mean in the last like two years, I would say.

Speaker 4 (11:30):
So when is this sentence up? When is this sentence up?

Speaker 13 (11:34):
So mandatory release date is December thirtieth. However he can
get like a good time. They gave him credit for
a time that he did because they went back to October.

Speaker 4 (11:46):
Right right, right, right right, So what's happening right now
with it? What's going on? Why are you calling us?

Speaker 13 (11:54):
So basically, he's getting restrained and there's like six staff
members at a time, and they are I feel from
what's been told to me by other kids in there
and him, that they're using excessive force. And so what
I'm being now, why.

Speaker 3 (12:14):
Is he being but but let's go back to the beginning.
Why is he being restrained? To begin with?

Speaker 13 (12:21):
So anytime for this, not this last time, but the
time before that, he was sitting on a table. They
told him not to sit on the table, and then
it escalated from there. And so they ended up restraining him.
So the problem is is that it's being told to
me that they're taking these kids into their rooms where

(12:43):
there's no cameras and they're beating them up.

Speaker 3 (12:46):
So now, wait a minute, is that what your son?
Is that what your son said happened?

Speaker 13 (12:51):
That's what he has said. And other children from the
facility have talked to me on the phone and reported
the same thing.

Speaker 4 (12:57):
Yes, and the guards are doing this.

Speaker 13 (13:01):
That that is what I'm being told. So I did
some research and I found a report about six or
seven years ago. This mom wrote a blog about it
that this hit her daughter was at the same facility.

Speaker 4 (13:14):
And what's the name of the facility. What's the name
of it, let's just name it.

Speaker 13 (13:19):
It's Platt Valley in Greeley, Colorado, Platt.

Speaker 4 (13:23):
So can I ask something?

Speaker 3 (13:25):
Is your is your I just want to get some perspective,
truly and try to be as objective as you can.

Speaker 4 (13:31):
Is your son a smart ass?

Speaker 8 (13:34):
Oh?

Speaker 13 (13:35):
He definitely is a teenager for sure? Can be yes?

Speaker 3 (13:39):
Yes, So what do you think do you think that
what they shouldn't have done?

Speaker 4 (13:44):
What they did? Or tell me what you think?

Speaker 13 (13:47):
Well, I think that you know they're supposed to be
trained to if they have to restrain a child, which
it seems like it's happening a lot in there, and
I feel like they're not They're not able to deal
with certain children in there who had I.

Speaker 4 (14:04):
Get it, you know, I get it.

Speaker 3 (14:05):
So no, they should not listen, they should not use
excessive force, no matter what people are in there for.

Speaker 4 (14:13):
I mean, they're serving their sentence precautions. So, yeah, did
you what have you done so far? What action have
you taken so far?

Speaker 13 (14:27):
So I have asked for the photos of the injuries
from the facility, and the director told me to fill
out a bunch of release forms and to get the photos.
So I filled out the release forms and then the
staff in the records department told me that I couldn't
have the photos. They will only release them to the police.

(14:50):
So I actually contacted this mother who went through the
same thing six or seven years ago, and EPs has
been involved. They take whenever this kind of thing happens,
they are contacted, and so what they're what they do
is they just close the case because there's no camera footage.
Well the problem is, no, I get it, I get it.

Speaker 4 (15:11):
I get it.

Speaker 13 (15:13):
Yeah, So this mom who went through this six or
seven years ago with her daughter in the same facility,
wrote a blog online and CPS wrote in the report
that the staff members needed to be wearing body camps,
and so here we are six or seven years later
and they still don't have body camp.

Speaker 3 (15:32):
Hey, can you, Rachel, do me a favor. Rachel, I
need you to do me a favor. Hang on the
line for a sec.

Speaker 5 (15:38):
Here.

Speaker 3 (15:38):
We're going to take this on and I want to
get my criminal defense attorney on if we can. Joe Lazara,
the one that's uh who works with our show as
an expert, and he's a criminal defense attorney. I want
to ask him. He'll know a lot about this. So
hang on, okay. Three oh three seven one three talk

(15:59):
three oh three seven one three A two five five. Yeah,
that sucks, Okay, I mean, listen, maybe there's some exaggeration.
We hear this a lot, but there there are people
in the system of justice. They get sick and tired
of doing it. They they start abusing people.

Speaker 4 (16:17):
Listen.

Speaker 3 (16:19):
I don't want to give you details, but I know
people who are incarcerated, not guilty, just awaiting their first hearing.
And it happens with duys and stuff like that. And
these people all tell the same story. They're treated like crap.
They're treated treated like convicted murderers. I mean, look, if

(16:39):
you're convicted of a crime, you're doing your time. There's
no reason for it to be severe or harsh in
any way. Now, who knows this guy might be a
wise ass? And all the guards are doing is what
they're supposed to do. You never really know, but we
will look into it. Three O three seven one three
eight two five five. But he D now and I'm

(17:01):
going to go back to D and talk to him. D.
What about the gentleman who called Raymond about his West
s era?

Speaker 12 (17:10):
Yeah, Tom, I just got off the phone with Raymond,
and he's not real easy to to to work with it.

Speaker 3 (17:17):
He's upset, you know, but he won't he won't take
a step back and look at the problem.

Speaker 12 (17:22):
Yeah, and he continues to bring in a huge amount
of aurow of and information into the conversations.

Speaker 5 (17:26):
Did he ever can test the charge?

Speaker 8 (17:28):
It?

Speaker 12 (17:28):
Just like, I'm still unclear. So here's where we left this.
He is going to he's almost home. He's going to
scan and email me the last couple of statements he
got from West Sara, so I can see you know
what the you know, and he's going to mark the
put a check mark or an X or something on
the fraudulent charges, and.

Speaker 5 (17:48):
I want to start with that.

Speaker 12 (17:49):
I'll call with Stara and I'll find out what the
first official process is for him to open a credit
card charge dispute.

Speaker 5 (17:57):
I have a.

Speaker 12 (17:58):
Feeling that this interaction with a lady at Lestero, whose
name he doesn't even have, was very similar to his
interaction with us, with us, which is very emotional, right
kind of thing.

Speaker 3 (18:09):
I don't think he never and they just went and
closed his account because he didn't deal with them.

Speaker 12 (18:13):
Yeah, he just said. The understanding I got is that
he got this. This happened about a month and a
half ago. Shortly thereafter he got the bill for over
five thousand dollars with electrically fraudulent charges and he just
didn't pay it.

Speaker 5 (18:28):
So I have a feeling that's why they closed.

Speaker 4 (18:30):
This, right, and he never actually did the protest.

Speaker 5 (18:33):
Yeah, we need to go through the process.

Speaker 12 (18:34):
So I'll help walk him through that process after I
get some advice from west Era.

Speaker 3 (18:38):
All right, three oh three seven one three talk seven
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nine two zero sixteen twenty two. Hi Tom Martinez here

(19:47):
three oh three seven one three talk seven one three
eight two five five Rachel.

Speaker 4 (19:53):
We have a call into our criminal defense attorney and
UH Kachina.

Speaker 5 (19:57):
He'll be on.

Speaker 4 (20:00):
I'm trying.

Speaker 5 (20:00):
So maybe he hasn't take me back yet.

Speaker 3 (20:05):
Okay, he'll probably contexts back Rachel, and then we'll call
you back. But basically, what I want to know is,
what have you actually done so far?

Speaker 4 (20:13):
Officially? What have you done?

Speaker 15 (20:17):
Well?

Speaker 13 (20:17):
I was trying to get the photos so that I
could show proof.

Speaker 4 (20:22):
Okay, they got it at.

Speaker 13 (20:24):
Least the photos.

Speaker 4 (20:26):
Now why tell me why there are photos? Why?

Speaker 5 (20:30):
Why is?

Speaker 4 (20:32):
Tell me why there are photos?

Speaker 13 (20:34):
So when they take apparently when they take these kids
back to the room, they're beating them up. So my
son was on concussion precautions. He has markings all over him.

Speaker 4 (20:45):
Yeah, but who took who took the pictures? If they're
beating kids up, why would they take pictures of it?

Speaker 13 (20:52):
I don't know medical staff takes the pictures. I don't
medical I don't think. I don't know if they when
that situation.

Speaker 5 (21:00):
Here's what I want to know. Now, Now, do you
visit your son? Is that how you know?

Speaker 4 (21:04):
Or do you talk to him? How do you know
all this?

Speaker 13 (21:07):
I visit virtually, I was at his court date. I
actually am out of state right now.

Speaker 3 (21:13):
And then when you talk to other kids how did
you hear from other kids? You say that other kids
say it's happening too. How do you hear from them?

Speaker 13 (21:22):
Yeah, so when I've spoken to him on the phone,
another kid will get on the phone and they all
say the same thing.

Speaker 4 (21:27):
Okay, okay, I got how many times? Though?

Speaker 3 (21:33):
Is this no I get it? Is this repeated? Or
are you talking about one incident with your son?

Speaker 13 (21:41):
So we're on the second incident right now, and they're saying, See,
they'll say things like, so his father was in there
years and years ago when he was a juvenile, and
they know his father and told him. They'll say things
like you're going to get the same treatment your dad
got while they're kneeing and men meet him in the
head and yeah, so this is this is the reports

(22:04):
that I'm getting. And then there's there's okay, markings all
over his.

Speaker 16 (22:09):
Body that I've seen for myself.

Speaker 13 (22:12):
That's why I tried to get the photos, but they
will not release them to me.

Speaker 3 (22:15):
Well, do you guys know, hold on a second, when
he went through this offense, what is the actual offense?

Speaker 4 (22:21):
What is he in there for? Because there's a reason I'm.

Speaker 13 (22:23):
Asking, Oh, can I just say it's a misdemeanor do
I have I don't know, Okay, I really.

Speaker 4 (22:31):
Want that's all it is. It's no, it's fine. It's
a misdemeanor.

Speaker 3 (22:35):
Okay, yeah, Now I don't understand. And he was he
sentenced for a total of one year.

Speaker 13 (22:42):
Right, well, fifteen months. They gave him some time served,
so he's supposed to be in there with the mandatory
release date of December thirtieth, so he can get out
early and do you like not?

Speaker 3 (22:55):
No, that's with good behavior. But he's not going to
get out early, right.

Speaker 13 (22:58):
But he keeps not getting yes, so he'll earn a
level and then then something like this will happen. And
so but there's also you know, there's a lot to
this because he has like certain things like in his room,
notebooks where he can write stuff, and they're not they're
not level earned, so they'll take they'll take his stuff

(23:21):
and not give it back.

Speaker 3 (23:22):
He'll get to tell me why are they picking are
they picking on him?

Speaker 13 (23:29):
Or this is going on for other kids as well,
And I have several meetings set up with the staff
there to figure out what's going on. But a lot
of these kids have diagnosis like PTSD. You know, a
lot of them have been through trauma in their life,
you know, and so well, okay.

Speaker 3 (23:49):
Well did you ever get your meeting? Did you ever
get your meeting?

Speaker 13 (23:54):
So I have a meeting today, but they have cleared it.

Speaker 3 (23:58):
Okay, will you return? You call us back and let
please call us.

Speaker 17 (24:02):
Back and let us know for Rachel Toms.

Speaker 4 (24:06):
Go ahead. By the way, bo, are you and docback
at the station.

Speaker 17 (24:10):
We're here staring at each other looking for something to do.

Speaker 4 (24:13):
Good. I want to make sure I'm going to put
you to work. Go ahead. What is your suggestion, Rachel?

Speaker 18 (24:18):
Did you happen to contact the Western Regional Office of
the Bureau of Prisons.

Speaker 17 (24:25):
No, I'll give you a phone number.

Speaker 18 (24:27):
You can call them and they'll find out what office
controls that facility in Greeley.

Speaker 17 (24:34):
And you can file an official complaint. It's Bureau.

Speaker 18 (24:40):
It's the Bureau of Prisons and it's the Western Regional Office.

Speaker 17 (24:44):
I'm going to give you the phone number.

Speaker 4 (24:47):
It's you want to do it right now?

Speaker 8 (24:48):
Sure?

Speaker 13 (24:51):
Does this deal with juveniles?

Speaker 17 (24:53):
Well, yes, it's the whole prison system. But they'll get
you in touch. What office deals with the juvenile facilities?

Speaker 13 (25:00):
Okay, great, thank you.

Speaker 18 (25:02):
It's two oh nine area code two oh nine nine
five six ninety seven hundred. I'd call him right now
and get a complaint going against this facility in Greeley.

Speaker 19 (25:15):
Yeah.

Speaker 20 (25:15):
Absolutely, Hey, Rachel, have you tried getting your representative involved
in this, any kind of anybody in the legislature that
you've talked to.

Speaker 13 (25:28):
Now?

Speaker 20 (25:30):
Well, I think that would also be a good thing
to do, is find out who your state representative is
and then talk to them about it and see if
they can put some pressure on to get some information
for you or to you know, get the prison to
be a little bit a bit more transparent.

Speaker 13 (25:48):
Okay, I listen.

Speaker 3 (25:51):
I want you to call us back, Rachel. I want
you to call us back.

Speaker 5 (25:55):
Listen.

Speaker 3 (25:55):
I want to tell you something, and I think you've
found this. Let me let me ask you, honestly, you
have found this. Whenever you say you have a kid
or or a relative in detention or jail, whatever, prison,
it doesn't matter, and then you go ahead to say
he's being mistreated, I'll bet you get the eyes rolling
and like sure, you know what? Or do you get

(26:17):
people sympathetic? What is your first repe Because Rachel, people.

Speaker 4 (26:21):
Tend to think, uh, you know, they're in you know,
they're convicted, they're in trouble, they're doing their time, they're
just bitching and moaning. But is that the impression you
get or do you get sympathetic ears?

Speaker 13 (26:34):
You know, I think my family has been very synthetic.
I really haven't talked to anyone in the outside world
about it. Ye kind of prose. But I did reach
out to that mom who wrote that blog because it
happened to her daughter, and you know, she she really
had a hard time with it. Nobody would help her,

(26:55):
so she went through kind of and it was the
same facility Platte Valley, same facility, and the girl is
saying the same exact thing that these other children, including mine,
are saying. They take them to the room where there's
no cameras and they beat the living hell.

Speaker 15 (27:09):
Out of them.

Speaker 4 (27:10):
Yeah, you know that's going on. That's dead wrong. That's
dead wrong.

Speaker 13 (27:15):
It's horrible.

Speaker 3 (27:16):
I mean, can you is there a way you can
get us contact information for yourself along with that other woman.

Speaker 4 (27:23):
Maybe we'll call you off the air and talk about this. Hey,
Deputy Bow, Yes, Deputy Bow, I want to sign you
assign you this to just do some probing.

Speaker 3 (27:33):
Bo's pretty damn good at that and don't contact them yet,
but just talk to that previous mom and see, you know,
let's assess the credibility here.

Speaker 4 (27:43):
Okay, let's just assess the credibility.

Speaker 3 (27:46):
Rachel, hang on and uh Kaschina's going to get information
from you. I'm Tom Martine three O three seven one
three eight two five five D. Do you have an
update of any kind because I saw you on the phone.

Speaker 12 (27:56):
Yeah, I was on the phone, but I'm still waiting
for that gentleman to send me the last couple of
statements from Wetara.

Speaker 5 (28:02):
He did say something that that's.

Speaker 3 (28:04):
Very and it's just a guy who went to Target
bought a nightgown for his daughter. She's disabled. He wanted
us to know, you know, he's the caretaker. Right after
he left the store, five thousand dollars worth of clothes
show up on the same credit card.

Speaker 4 (28:17):
He believes it was the clerk. He didn't tell us why,
but he said who else could it be?

Speaker 5 (28:21):
So go ahead.

Speaker 4 (28:22):
Yeah.

Speaker 12 (28:23):
So something he said that was very very interesting and
got me very suspicious is he said that when I
asked him for we Stara's statements, he said, oh, I,
you know, I I really have very few of them.
And I said, well, they send you one every month.
He said, no, they don't. I only get them a
couple of times a year or something like that. I
wonder what is going on. But what I think is

(28:44):
going on is I didn't tell him this, but I
want to his mail maybe getting stolen. And if that's
the case.

Speaker 5 (28:50):
That only thinks to me.

Speaker 12 (28:52):
Well, he said that he doesn't get a monthly statement
from wes Stara, But I know for a fact that
all credit card issuers send you a monthly stayah, but
whether you want it or not the end of state.

Speaker 4 (29:02):
Let's let's figure out what the hell is.

Speaker 5 (29:03):
So if somebody is stealing his mail, I don't think one. Yeah,
we'll find out, but let's see what.

Speaker 4 (29:08):
The I just don't think.

Speaker 3 (29:10):
I think when everything goes perfectly, he does well. I
think when he gets a ripple like this, like oh,
I didn't make these charges, he just assumes everyone's going
to believe him and do what it takes. He has
to actually take the action, and he has to be proactive.
And I think he was kind of pissed because he
went into the bank and probably said these are not
mine and then refused to.

Speaker 4 (29:30):
Deal with it.

Speaker 12 (29:31):
Yeah, and Furthermore, he told the bank to go to
Target and look at the videos from the target register.
So between that and his communications style, which is very
I think they just said, dude, you know, have a
nice day.

Speaker 5 (29:44):
We're now.

Speaker 3 (29:45):
So what we're going to do is help him do
it an actual formal complaint, all right. Three oh three
seven one three eight two five five CMG Financial still
doing loans, reverse loans, regular loans, the all in one loan,
which is a thirty year line of credit. I love
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(30:12):
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(30:33):
real estate Man dot com to list your home with
Remax Alliance three oh three nine two zero sixteen twenty two.

Speaker 4 (30:43):
Hi, Tom Martino here three O three seven one three
talks seven one three A two five five.

Speaker 3 (30:50):
Somebody texted that fifteen months is way long for a
misdemeanor that you know, could you find out off the air, Kelly,
and we will not publish it what the offense was, please,
so just so we know, I mean, because I do
believe they treat people differently based on offenses.

Speaker 4 (31:11):
I really do believe that.

Speaker 3 (31:14):
So this person says, Tom, fifteen months for a misdemeanor,
she's being dishonest. You cannot believe her. If she cannot
be honest, she's babies him and continues to be his
tool to get away from taking responsibility. You know, I
knew people would have that reaction. That's not the feeling
I get from her. You know, maybe I'm being I

(31:36):
don't know, that's just not the feeling I'm getting. And
there are people saying they doubt this would ever happen anyway,
What were you going to say? And somebody was going
to say something three oh three seven go ahead.

Speaker 11 (31:50):
Well you just might be a little naive on that.
I think she is coddling the.

Speaker 4 (31:54):
Boy, you do, just because she called about what could
be possible beatings, you call that coddling.

Speaker 5 (32:01):
No, that's what.

Speaker 12 (32:03):
I'm to be treated as well as possible.

Speaker 11 (32:05):
But how did he get in there?

Speaker 4 (32:07):
What kind of upbringing?

Speaker 8 (32:09):
Now?

Speaker 3 (32:09):
And I'm not recommending it be a country club. I'm
just saying, you know, obviously, if the guy's a pain
in the ass, let me ask you this.

Speaker 4 (32:18):
Are you okay?

Speaker 3 (32:20):
Seriously, let's all talk human to human and forget official stuff.

Speaker 4 (32:24):
Are you okay?

Speaker 3 (32:25):
Let's say there's a guy who's just a smart ass
and everything they say about up Street, Let's say he's
a smart ass, he's a cut up, he's a pain
in the ass, he's just a bum.

Speaker 5 (32:35):
Okay?

Speaker 3 (32:36):
Is it okay in your opinion? I really want to
know this, my morons. You can help me out here,
my YouTube morons who give me instant feedback. Is it
okay to give him a little ass kicking? I'm serious now,
I'm really serious. Like for discipline, I mean, I don't
believe the system is set up to do that. I

(32:56):
believe you only use enough to restrain them, but you
don't just punish them, right, It's not like where you're
getting detention with ten paddles, or like in Thailand?

Speaker 4 (33:07):
Was it Thailand? Or we're no no, wait, wait, wait, wait?
Where was it those the last Singapore?

Speaker 21 (33:13):
Singapore?

Speaker 4 (33:13):
Singapore? Thank you guys?

Speaker 5 (33:15):
Right?

Speaker 4 (33:16):
Do you remember that? Oh my god, was that pretty
brutal stuff? That was brutal stuff, and.

Speaker 5 (33:22):
I might add uncivilized.

Speaker 4 (33:24):
But anyway, is it okay? What do you think? Take?
They came round table here, Shannon?

Speaker 3 (33:30):
Do you think those guards have the right every now
and then to give an ass kicking?

Speaker 12 (33:35):
Well, I'm sure that if he's acting up, that that
behavior needs to be corrected.

Speaker 3 (33:41):
Well, do you think they have the right to maybe
just tune them up a little?

Speaker 4 (33:46):
Yeah?

Speaker 5 (33:46):
I'm asking straight up?

Speaker 4 (33:48):
Yes, okay, a bow? What do you think?

Speaker 17 (33:51):
I certainly do they need a little.

Speaker 4 (33:55):
Yeah.

Speaker 18 (33:55):
Now, what's really the shame is his mom, Rachel is
out Hember, she's out of state.

Speaker 17 (34:02):
I mean, whilest she out of state when her son's
doing fifteen months? I mean I think she should be
more football.

Speaker 5 (34:07):
That's not answered the question. So you think it's okay?

Speaker 4 (34:10):
Yeah, let me tell you why it's not okay.

Speaker 20 (34:12):
Tom, Because it's a slippery slope. Who decides what is
reasonable corporal punishment and what isn't?

Speaker 21 (34:21):
As soon as you allow somebody, I'm with you on that.

Speaker 4 (34:24):
I'm with you on that doc.

Speaker 20 (34:26):
As soon as you allow somebody to use force, it
becomes harder and harder to define what is reasonable and
acceptable force. And there is no way that God should
be using physical force on juveniles.

Speaker 18 (34:41):
Well, we don't know what kind of force is used,
and we don't know what the crime is.

Speaker 21 (34:45):
That's our whole point. Since you don't know, you can't say.

Speaker 4 (34:48):
Where's to draw the line.

Speaker 3 (34:50):
Right, All right, hang around, We're gonna have more on
this discussion, plus your consumer problems, questions, complaints.

Speaker 4 (34:57):
Give us a call right now and.

Speaker 3 (34:58):
Get right through a three h three seven talk seven
one three A two five five. You can also call
three oh three Martino twenty four to seven. That number
is good three oh three six two seven eight four
sixty six more coming right up. Go with a sure
thing Denver's best roofer Excel roofing dot com. You don't
pay a cent until you're content. Leave time for an

(35:23):
insurance check up free, no obligation. In comparison, call Compass
insurance paying too much your coverage at dozens of insurance companies.
Find out now three oh three seven seven to one help.
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 5 (35:48):
Ripped.

Speaker 1 (35:51):
News Ned advise you don't have.

Speaker 22 (35:56):
Run in chess.

Speaker 1 (35:57):
Ask you that's gonna help.

Speaker 4 (36:01):
Come man, This is.

Speaker 2 (36:04):
The Troubleshooter Show. No Tom Martino.

Speaker 3 (36:08):
I'm Tom Martino, and I thank you for the show
for being here, because really, without you, there is no show.
And thank you to my YouTube morons who faithfully stream,
and for all of the many thousands who download one
in all. If you're listening to me, please know you
can text me directly at any time twenty four to seven,
especially during the show at seven four seven nine fifty

(36:32):
two eighty. I really want you to know that that
is truly my personal cell phone with the Google Voice number.
I signed to my cell phone, so I can turn
it on and off when I want, but I usually
have it on and that is right now. If you
did it at texts, it comes right to me. So
what I like about that is service to my listeners

(36:55):
and people who need help.

Speaker 4 (36:56):
I really put.

Speaker 3 (36:57):
Myself out there on that number, and I ask you
to text seven four seven nine nine nine fifty two eighty,
So welcome to the show. Three zho three seven one
three talk seven one three eight two five five. All right,
there's a controversy brewing both on YouTube and also with
my text messaging on the mother who called about her son.

(37:17):
There is a prevailing attitude if you're in prison, you're
a scumbag, you deserve it, or if you're in detention
and you get what you get.

Speaker 4 (37:25):
Or code of conduct. Let's face it. I mean, that
doesn't mean.

Speaker 3 (37:29):
You have to be treated like you're you know, at
a bay care center or at a carnival, I mean,
or a field trip for high school. But at the
same time, I don't think it's you know, you're they're
already convicted and sentenced and do they deserve You'd be
surprised how many people with texted emails or texts mainly

(37:51):
and on online, have agreed that it's okay for a
guard every now and then to give a pain in
the ass kid an ass kicking. I wonder if that
was your son or daughter, if you'd feel that way.
I don't think I want people meeting out justice the
way they feel it's okay. I think you meet out
justice the way it's prescribed in the law. We were

(38:14):
never meant to have cruel or unusual punishment. Now that
wouldn't necessarily be cruel a quick ass kicking, but it
certainly would be unusual. And I just don't think there's
a place for it. And according to this woman and
one who blogged about it years ago, this Plat Valley
Juvenile Detention Center has a reputation for using a room

(38:37):
with no cameras where they take inmates or whatever you
call them, detention ease, detention ease, well, whatever they're inmates,
they take them for a good ass kicking. They tune
them up, as they say, because they're a pain in
the butt. I'm not okay with that. I know we
joke a lot on this show about stuff, but I'm

(38:59):
not okay with that. Amy, tell us about your two
thousand and eleven BMW three thirty five. I. By the way,
let me explain something about Beamers. They're wonderful cars, I'm
told by all my people, and they still are wonderful
when they get older like yours. But they become a
problem with oil leaks and maintenance becomes prohibitive almost Amy,

(39:24):
how long have you had I just want some basics.
Then I'll let you tell your story. How long have
you had your twenty eleven BMW.

Speaker 16 (39:32):
I just bought it on I just bought it on
January twenty ninth of twenty twenty five.

Speaker 4 (39:38):
Okay, now that would have been okay.

Speaker 3 (39:41):
The reason I say that is having a two thousand
and eleven BMW or you're gonna have some problems.

Speaker 4 (39:48):
So why don't you tell your story?

Speaker 12 (39:49):
Now?

Speaker 5 (39:49):
Go ahead?

Speaker 14 (39:51):
Okay.

Speaker 16 (39:52):
Well, I was looking to buy a car and I
had a five dollars I gave myself a five thousand
dollars budget and the car was FI FIVEOUSD four hundred
and fifty dollars. I thought it was Sir, a private seller.
So I I go to meet them. We take it
for a drive, and you know, I tell him, well,
he's a little shaky, and he's like, well, it's because
it's sat for a while. Just drive it for five

(40:13):
days and then take it and have the tires or
whatever looked at.

Speaker 8 (40:18):
So I.

Speaker 16 (40:22):
I go to North Dakota and I come back and
I developed a knock, which was on the second of March, and.

Speaker 4 (40:28):
My checkok I have some questions, say me, there's some holes,
there's some holes in the story, and I appreciate the brevity,
I really do. So when you bought this car, did you,
he said, like, was it did you think you were
trying it out? Or did you actually buy it?

Speaker 3 (40:42):
You paid fifty four fifty for a US twenty eleven
BMW three thirty five.

Speaker 4 (40:47):
I and this was in January or when did you
say it was?

Speaker 16 (40:52):
I bought the car January twenty ninth and twenty twenty.
I paid five cash and I paid I get it.

Speaker 4 (41:00):
I get it.

Speaker 3 (41:01):
But okay, did you understand did you understand at the
time you bought that that you're buying all of the
problems and it's.

Speaker 5 (41:10):
As is.

Speaker 16 (41:13):
I Well, he told me that they had a warranty,
and I told him I was interested in purchasing the warranty,
and so he gave me the pamphlet to take and
to call and purchase the warranty. The warranty people said it,
but but.

Speaker 4 (41:29):
Did you did you have the Did you have the warranty?

Speaker 19 (41:33):
Did you have the.

Speaker 4 (41:33):
Warranty when these problems started showing up? No?

Speaker 16 (41:38):
I do not.

Speaker 3 (41:41):
Okay, Now, on this road trip, did you drive this
all the way to where? Did you say, to Dakota?
Where did you drive it.

Speaker 16 (41:49):
North Dakota?

Speaker 3 (41:52):
Okay, the here's here's what I'm saying, what I mean,
Here's what I'm gonna ask. What what do you what
are you asking us? Or what do you want to
happen right now? What do you think is going on?

Speaker 16 (42:04):
Well, I'm not sure, but my car is not driveable
and I had the car for thirty one days and
he doesn't, he says. When I catch him, he says, well,
we'll do something.

Speaker 14 (42:14):
We'll do something.

Speaker 16 (42:14):
I'm in Europe right now. Can you call me back
on Wednesday? I wait till Wednesday and he's still hadn't
called to find Amy.

Speaker 5 (42:24):
Let's just talk.

Speaker 4 (42:26):
Let's talk facts and stuff all that.

Speaker 5 (42:28):
First.

Speaker 3 (42:29):
I want you to know something seriously, Amy, I'm trying
to figure out a way to help you.

Speaker 4 (42:33):
Okay. I really do feel for you.

Speaker 3 (42:35):
I understand this happens to a lot of people, but
I have to be straight with you, Okay, right now,
As a buy sell thing, unless he did something by
mistake or some fraudulent thing, what you bought was a
used car as is, and he has zero responsibility to you.

Speaker 4 (42:54):
Zero. That's the cold, hard facts.

Speaker 3 (42:57):
Now, if somehow we find he he did you or
lied to you, or or fraudulently induced you to sign
the contract. That's a different story, but I caution you
that very seldom happens because these used car people know
how to do it right, They know how to do
it legally, and they know how to trap you in
a car. But I have some basic questions. Did you

(43:20):
do you have a loan on this car? Or is
it paid in full?

Speaker 4 (43:23):
No?

Speaker 16 (43:24):
I paid paid it in full, okay.

Speaker 4 (43:28):
And did you get paperwork to file for a warranty?

Speaker 16 (43:33):
Yes?

Speaker 3 (43:33):
I did, okay, But you did not actually execute the
warranty yet.

Speaker 16 (43:41):
I'm not able to the dealership has to do it, okay.

Speaker 3 (43:46):
And when you bought this car, did you have it
checked out by a garage beforehand or by a mechanic?

Speaker 4 (43:53):
No? I donot, okay. What's the name of the place
you bought this from?

Speaker 14 (44:00):
Car Pros?

Speaker 4 (44:03):
Car Pros? Where are they located?

Speaker 16 (44:07):
They're located in uh On McIntyre.

Speaker 4 (44:10):
In Golden, in Golden, Okay. Now when you had these problems,
what did they say they would do for you?

Speaker 16 (44:23):
He said that we will do something. We will do something.

Speaker 4 (44:28):
Call me on Wednesday, so in less than thirty days,
tell me what's wrong. With it right now.

Speaker 5 (44:36):
That came up.

Speaker 16 (44:38):
It won't start.

Speaker 4 (44:39):
What did you discover? But did you get an official diagnosis?

Speaker 16 (44:46):
Yes, I took it to O'Reilly's Autoparts and they scanned it.
They put it on the OBDI scanner and it came
up with the trouble codes PO three hundred, which is
a general engine code, and then PO three TOHO two
and PO three oh five.

Speaker 3 (45:03):
And Amy, if you get right now, if you get
in your car right now, Amy, if you get in
your car right now, start it up and try to
drive it somewhere.

Speaker 5 (45:11):
What happens?

Speaker 16 (45:14):
It doesn't start, there's no turnover, there's nothing.

Speaker 3 (45:20):
Okay, here's what I want to do. Here's what I
want to do. Do you have do you have any money?
And we're not trying to hit you up for this.
I'm asking this as a matter of practicality. If it
needs repair, it may not be serious. You're assuming it is.
We don't know what's wrong with that car yet, So
what if I could get that car over to a

(45:42):
place to have them check it out to see what's
wrong with it?

Speaker 5 (45:45):
First?

Speaker 4 (45:46):
Let's start there. That's where we need to start.

Speaker 3 (45:49):
But I want to get Kevin Colkin on with you
our car expert, one of our car experts. If you
can hang on, we're going to try to get Kevin
on to talk about this. So so just hang tight,
and I understand your frustration.

Speaker 4 (46:02):
I do feel for you. This happens to a lot
of us, it does.

Speaker 5 (46:06):
It just does.

Speaker 3 (46:07):
And I know I tell people, you know you should,
you should always get a card checked out and all that,
but so many people don't. I'm going to try to
help you. Three oh three seven one three eight two
five five. Hey, Frank durand the real estate Man will
do an evaluation of your home right now, free for
the asking. It's a complete analysis of what it will

(46:28):
sell for and what you will net in this market.
That's how wonderful Frank is. He's doing this free and
it takes into consideration all of the market conditions. So
get an accurate idea of what your house will bring you.
Three oh three nine two zero sixteen twenty two Frank.

Speaker 5 (46:46):
Duran the real estate Man dot com.

Speaker 3 (46:54):
Go with a sure thing Denver's best roofer Excel Roofing
dot com.

Speaker 4 (46:58):
You don't pay a cent until you are content.

Speaker 3 (47:03):
Time for an insurance check up free, no obligation in
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three oh three
seven seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hi Tom Martino,

(47:30):
you're troubleshooter. Three O three seven one three talk seven
one three eight two five five.

Speaker 5 (47:37):
Let me get to the phones here and so I'm
go on it.

Speaker 4 (47:41):
Here we go. Okay, So.

Speaker 3 (47:44):
We're waiting for our car expert, Kevin Calking to come on,
and then we're also going to talk about whatever is
on your mind.

Speaker 4 (47:53):
Give us a call. Three oh three seven one three
talks seven one three A two five five. So I
have a text here.

Speaker 3 (48:00):
This says Tom, that's in human to apply random punishment
by the guards. What I say is one better know
how to throw hands when they are incarcerated.

Speaker 5 (48:11):
What wait better?

Speaker 3 (48:13):
No, I don't even know what that means, but I
will say one better know oh how to throw hands
when they are incarcerated because other prisoners and guards will
prey on them. Well, look you can't fight your way
through prison. It's not going to work. Juvenile detention facilities.
Here's another text. Juvenile detention facilities are managed by the

(48:36):
Colorado Division of Youth Services. The Federal Bureau of Prisons
won't have any information for that woman, so BO they
said it was the juvenile it's the Colorado Division of
Youth Services. She should contact BO. I think gave out
that number. And by the way, if you have a

(48:57):
reason to chime in, you don't want to get on
the phone, you want to text, you can do so
at seven four seven nine fifty two eighty seven four
seven nine nine nine fifty two eighty somebody else says, Tom,
I told you this would happen. Trump wants to be
a dictator and is trying to stay in office even

(49:18):
beyond his second term.

Speaker 5 (49:20):
Now, and you said it wasn't possible.

Speaker 3 (49:24):
Well, I still say it's not possible to be a
dictator in the United States the way we're set up,
and no one will put up with it now, as
far as by the way, you can get calls in
at three oh three. Don't don't let me interrupt you.
I'll take you right away. Three oh three seven one
three talks seven one, three, eight, two, five, five or
three oh three Martino. Now the fact that he's trying

(49:46):
to do a third term, you know, let him do it, right,
I think that's far from wanting to be a dictator.
But people are so paranoid right now. They they they're
beside themselves. Now, another text about that kid in juvenile
detention and the mom called this text says, she told

(50:07):
you two rules had been broken already, sitting on the
desk and having stuff in his room that he's not
qualified to have.

Speaker 4 (50:15):
He's being a punk.

Speaker 3 (50:17):
They're treating him like a punk, okay, but does that
mean they have the right to just give him an
ass kicking every now and then? Seriously? Now, this one
says Tom, I think the guards do need to tune
up some of the inmates occasionally. In some cases it
may be the first real discipline they've ever gotten in

(50:38):
their lives. It might help them decide to act better
in the future so they don't end up in jail again.
And that's from Rob in Tennessee. Thank you Rob very
much from Tennessee. Another one says, you know what, you
really should not leave it up to the discretion of guards.

(51:01):
Some guards might be brutal, others not so brutal. And
I totally agree. It's this cannot be done on a
hey does he need it or not?

Speaker 5 (51:10):
Basis.

Speaker 4 (51:10):
I don't think you should leave it under the gut,
I mean up to.

Speaker 3 (51:14):
The gut of the guards on duty, for God's sakes,
on when they want to give someone an ask kicky.

Speaker 5 (51:20):
Tom.

Speaker 12 (51:20):
I think that we're also missing some of the context.
The caller didn't mention what this kid is in for
and what the entirety of his arrest and conviction record is.

Speaker 21 (51:29):
Like, it doesn't matter, It doesn't matter. Gods should not
be hitting you.

Speaker 4 (51:37):
Hear what Doc is saying. By the way, Doc is saying,
go ahead, Doc, you wanted to interject, Go ahead, Doc,
it doesn't matter what further Wait wait, Doc, go ahead,
I'm sorry, go ahead. What were you going to say?
It doesn't matter, It doesn't matter what he's in for.

Speaker 21 (51:53):
The guards have no right to strike a juvenile.

Speaker 12 (51:59):
Yeah, we don't know what actually happened because in part,
in part is because we don't even know what the
preceding events are that led to this alleged assault. Right,
So if he took a swing at the guard, the
guard is going to do more than take one swing back.
So we have absolutely no information to theorize what happened,

(52:21):
why it happened, and whether or not it was justified.

Speaker 3 (52:26):
Okay, but when would it I'm going to ask you now,
put you on the spot. When would it be justified?

Speaker 12 (52:33):
And ass kicking is never justified. What is justified is
legitimate self defense.

Speaker 4 (52:40):
And force to subdue them.

Speaker 5 (52:42):
Yeah.

Speaker 4 (52:42):
Absolutely, Okay, I see what you're saying. So you're saying
this could have been just them trying to subdue the kid.

Speaker 12 (52:47):
Yeah, absolutely, And that does involve what we would otherwise term.

Speaker 4 (52:51):
And ask kicking.

Speaker 12 (52:52):
We're not talking about I was sitting in Bible study
and they pulled him into a windowless room without cameras.
That's all so soundproof and just beat the snot out
of him. I guarantee you that didn't happen. So unless
we have information about the preceding events, there's no I mean,
none of us can make an intelligence.

Speaker 5 (53:10):
But even whether or not it.

Speaker 4 (53:11):
Was just okay, but even undue force for subduing is
out of line too. It's undue. Oh yeah, Doc, did
you want to say something, No.

Speaker 21 (53:18):
No, I'm just saying I agree. If it's self defense.

Speaker 20 (53:21):
That's one thing we're talking about using corporal punishment as
a punishment for other either minor infractions or just to intimidate.

Speaker 12 (53:33):
Yeah, we can all agree on that, Doc, You're one
hundred percent correct. I just have a feeling that what
led up to this so called ass kicking is is
going to be pretty significant if we ever learned that
you know the truth of what really happened in this matter,
which we'll never know.

Speaker 4 (53:50):
Yeah, anyway, we have to take a quick break.

Speaker 3 (53:52):
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Call them three oh three nine zer A four two thousand,
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with a sure thing Denver's best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Time for
an insurance check up free, no obligation. In comparison, call

(54:54):
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three all three and seven
to one help. You'll think you're his only customer when
you choose Frank durand the real estate Man dot com
to list your home with Remax Alliance three all three
nine two zero sixteen twenty two. Hey, I'm Tom Martino,

(55:18):
your troubleshooter three O three seven one three talk seven
one three A two five five. I'm here with Deputy
d at the home studio, and then we have at
the at the mothership, Deputy Bow and Deputy Doc holding
down the four along with Kachina colorI and of course
Shannon on the controls. And I use that word lightly
controls because he just basically sits back and he gets

(55:42):
interrupted by the show every now and then.

Speaker 4 (55:44):
You will, so let's talk.

Speaker 3 (55:48):
Yeah, okay, Now, speaking of tuning up several opinions here.
Someone's saying they doubt it's happening the way she describes it.
I doubt they're just randomly kicking people's butt. They probably
just trying to.

Speaker 4 (56:01):
Restrain them, you know what.

Speaker 3 (56:02):
And then and then you know, the kid thinks, oh,
you were too harsh. It's probably the first time he's
ever had discipline. Someone says hitting is not disciplined. Discipline
means to teach. Hitting a kid in Jubile's attention, unless
it's really in self defense, is unacceptable. Hitting could trigger
trauma response. Some kids could be victims of abuse, and

(56:23):
hitting them could increase they're already trauma sized psyches and
lead to more violence and inappropriate behaviors.

Speaker 4 (56:30):
So that's well thought out. That's true.

Speaker 3 (56:32):
I mean, truly, if a kid did witness, you know,
un or excessive discipline or or whatever, or or harshness,
it doesn't teach them anything.

Speaker 4 (56:46):
But again, we don't know if it's if it's happening
or not.

Speaker 15 (56:49):
Didn't say didn't she say that one of the incidents
happened because he was sitting on a table on.

Speaker 4 (56:57):
A table, Yes, he refused to get off right.

Speaker 15 (57:01):
So I heard Doc saying they shouldn't do anything physical,
so you allow them.

Speaker 4 (57:08):
To sit on the table for the rest of their
life or how does that work? No, I don't think.
I think he means that they shouldn't beat him.

Speaker 21 (57:15):
I said, you shouldn't use beating as a punishment.

Speaker 4 (57:18):
If I don't think if I don't think they did.

Speaker 15 (57:21):
I think they had to forcibly remove them because he
was out of control.

Speaker 20 (57:25):
If the kid is sitting on a table and he
won't respond to verbal commands, then of course you need
to use you need to use physical force to tap
some blowny. But I'm talking about using it as a
beating or giving God's free reign to you.

Speaker 5 (57:40):
Don't think.

Speaker 4 (57:41):
I don't think they do that.

Speaker 15 (57:43):
I think basically the kid was out of control and
you know, he was fighting them the whole way and
they ended up taking him down.

Speaker 20 (57:52):
If that's the case, that self defense and the kid
initiated the physical contact, that.

Speaker 4 (57:58):
If we find out, what what did this kid do?
I didn't hear that party, No, okay, we he's in
for something that what is it related to a gun charge?

Speaker 17 (58:10):
I called Rachel.

Speaker 21 (58:12):
During the break, he was stopped with several other.

Speaker 18 (58:16):
Persons and they searched him and found out, Uh, there
was a possession.

Speaker 17 (58:20):
Of a firearm without a permit.

Speaker 4 (58:22):
Now, who the hell gets a uniss?

Speaker 5 (58:25):
Well, that's a half for that.

Speaker 17 (58:27):
I looked it up.

Speaker 18 (58:28):
Possession of a firearm without a permit can be eighteen
months in prison.

Speaker 17 (58:34):
So they gave him the maximum.

Speaker 5 (58:35):
Wow, call her alof they did.

Speaker 4 (58:39):
And because he's a juvenile, they that's amazing and it
was one time offense.

Speaker 17 (58:43):
I asked her about that.

Speaker 18 (58:45):
So she's supposed to have a virtual meeting with this
juvenile facility in Greeley, and I told her to give
this give me a.

Speaker 4 (58:52):
Call after the miss.

Speaker 15 (58:53):
Whole thing sounds it's not passing the smell test.

Speaker 4 (58:57):
Now that I heard this gun thing, I mean and
I don't understand.

Speaker 15 (59:01):
Once again, So you're saying, if the kid has a gun,
not like threatening people, not shooting people, but if the
kid has a gun, they go to JUVI.

Speaker 4 (59:11):
For eighteen months. I've never heard of anything like that.
He might have had, he might have had some issues
in the past.

Speaker 3 (59:19):
And then they took it into consideration. Hey listen, Amy,
don't bring Amy up. But we don't have Kevin available.
Will he be available for any of the show?

Speaker 4 (59:29):
If not, let's get Jeff vic from Kimmer Transmission on.

Speaker 3 (59:33):
Okay, let's get Jeff Vick on and then if not Jeff,
we'll go. We'll go down the line to our auto experts.
We can get honest, accurate.

Speaker 4 (59:41):
Auto on.

Speaker 3 (59:43):
Or we can try him right now if you want,
get Jesse on and then Amy, we're trying to get
one of our experts to talk about your BMW in general,
to see what the heck we can do with you.
If she bought it used, did not get it checked out,
she has, she can't drive it right now. She doesn't
even really know what's wrong with it. But I told

(01:00:04):
her she's not going to get the dealer to.

Speaker 4 (01:00:05):
Do anything.

Speaker 3 (01:00:08):
Because it's as is. Jane, let's talk to you about
your town home.

Speaker 4 (01:00:13):
What's going on?

Speaker 22 (01:00:14):
Jane?

Speaker 14 (01:00:15):
Okay, yes, hi, Hi, can you hear me?

Speaker 4 (01:00:20):
I can hear you?

Speaker 5 (01:00:21):
Just great, go ahead, Okay.

Speaker 20 (01:00:26):
I have a.

Speaker 14 (01:00:30):
Roof that was replaced on my town home and the
entire town home was reroofed because of a hailstorm.

Speaker 3 (01:00:38):
Now, when they do the town homes, wait wait, wait,
wait one second, Jane, when they do the roof, did
one roofer do all the townhomes? And you pay for
your section. Is that how it worked? Or did you
hire your own person?

Speaker 14 (01:00:52):
No, the HOA hired them and then they did a
special assessment.

Speaker 4 (01:01:00):
Okay, okay, And.

Speaker 14 (01:01:08):
So everything was done to the HOA company. The roofer
hit my gas line.

Speaker 9 (01:01:17):
And the refusing to pay for it.

Speaker 4 (01:01:20):
Now what gas line? Are you on the bottom floor?

Speaker 14 (01:01:25):
No, I'm on an end unit and the gas line
runs up the side and then it goes into the
attic and over to the hot water heater and turnis.

Speaker 3 (01:01:39):
And it was only it was only your gas line.
It wasn't a gas line to the builder, to the building.

Speaker 14 (01:01:46):
Right, each unit has their own.

Speaker 3 (01:01:48):
And what did and what did you have to do?
Did you have to have it fixed on your dime?
Did you pay for it?

Speaker 4 (01:01:56):
Well?

Speaker 14 (01:01:56):
I didn't know. I didn't know what had happened, even
know it was the working company that did it until
the plumbers came out and investigated and found the leak
and it was up off that really.

Speaker 4 (01:02:11):
Why did the plumbers come out? Why did the plumbers
come out?

Speaker 14 (01:02:17):
Because you could smell gas and they excel tag the property.

Speaker 4 (01:02:22):
Who called the plumbers?

Speaker 14 (01:02:26):
Well I did because I didn't know what happened.

Speaker 13 (01:02:28):
I didn't Okay, Okay.

Speaker 4 (01:02:30):
Now that's good, Jane, that's good. So so tell me something.
Did you have to pay to fix it?

Speaker 10 (01:02:38):
Yes?

Speaker 8 (01:02:38):
I did.

Speaker 5 (01:02:39):
I did pay to fix it.

Speaker 4 (01:02:42):
How much did you take.

Speaker 14 (01:02:45):
It's going to be right, about six thousand dollars.

Speaker 4 (01:02:47):
I've paid all the No, wait a minute, wait a minute,
you had to pay six thousand dollars. Yes, and and
wait a minute, and they're not taking responsibility. What do
they say? It's your problem?

Speaker 14 (01:03:05):
Yeah, they said, they said, they're basically just saying that
they really didn't know that the gas line ran there.
That's basically what they're saying.

Speaker 3 (01:03:18):
Wait a minute, Wait a minute, that's some okay, but
you have a diagnosis. And the guy that came out said, look,
your gas line is bad. Did they hit the meter?
Did they break the meter? How did you have six
thousand dollars here? Can you send a copy of your
repair invoice to us?

Speaker 14 (01:03:39):
Yeah, I can see you the pictures and the repair.
The gas line goes up on the outside of the building.
It's in unit, goes up to the second firs.

Speaker 4 (01:03:47):
Are they denying? But why are they denying the claim?
I don't understand this. You you didn't do it? Whether
and they did the roof and the roof or did it?
Why are they not fixing? Why do they not think?
The response.

Speaker 14 (01:04:01):
Say, Okay, the place is built in two thousand and nine,
they said something about code in twenty eighteen is different for.

Speaker 4 (01:04:08):
It doesn't matter.

Speaker 5 (01:04:10):
It doesn't matter you.

Speaker 3 (01:04:12):
They broke your stuff. The contractor broke your stuff. Listen,
hang on, okay, just hang on. I'm gonna come back
and tell you what the hell to do. In fact,
Mark will tell you what to do. He's better at
this particular one. And then we have Jeff Fick from
camera transition to speak to that other auto problem. If
we can get her back on, I'm Tom Martino Moore

(01:04:32):
coming right up. Go with a sure thing Denver's best
roofer Excel Roofing dot com. You don't pay a cent
until you're content. Time for an insurance check up free,
no obligation. In comparison, call Compass Insurance paying too much

(01:04:53):
your coverage at dozens of insurance companies find out now
three O three seven to seven to one help. You'll
think you're his only customer When you choose Frank durand
the real estate Man dot com to list your home
with Remax Alliance three oh three nine two zero sixteen
twenty two. Hi Tom Martino, you're troubleshooter. Jeff fit camera transmission.

(01:05:18):
We don't have the consumer on, but she has, but
I still want to run this by you, okay. A
twenty eleven BMW twenty eleven she bought. She took a
road trip, and she said she experienced a complete breakdown
and it threw some codes.

Speaker 4 (01:05:38):
Now, did anyone write down those?

Speaker 5 (01:05:40):
Did you write down those codes? She had two codes.

Speaker 12 (01:05:43):
One of them was the typical code you get, basically
telling you that there is a trouble code. It's like
the general you know, general trouble code. You know what
I mean, Jeff.

Speaker 9 (01:05:54):
Light on the dash, Yeah, yeah.

Speaker 5 (01:05:57):
That's really what that code says.

Speaker 12 (01:05:58):
But she did mention some thing and passing that I
think is critically important, which is why it'd be great
to get her back on the line. She said, on
her drive back from South Dakota, the car developed a knock.
So to me, it sounds like it's not long for
this world, and unfortunately she's just no longer on the line.

Speaker 3 (01:06:15):
Yeah, she never told us how many miles on it,
but in general, let's just be honest about it.

Speaker 4 (01:06:20):
A ten year old Beamer. They're pretty much junk, aren't they.

Speaker 6 (01:06:24):
Yeah.

Speaker 9 (01:06:25):
No, And we've talked about most of the European vehicles
before me, and they're wonderful when they're new, you know,
but once I hit that sixty five seventy one thousand
mile mark, you usually want to dump them because that's
when all the trouble starts to come in.

Speaker 8 (01:06:36):
You know.

Speaker 9 (01:06:36):
They leak all over the place, and when you have
the even what seems a small repair, they're going to
be expensive when it comes to something like a knock.
You talk about it. It was that knock associated the
engine speed with a road speed. It could be just
about anything.

Speaker 5 (01:06:48):
You have so many.

Speaker 3 (01:06:49):
Yeah, we're trying to get her back on Hey, Kashina,
do we not have her contact information?

Speaker 8 (01:06:54):
We do?

Speaker 4 (01:06:54):
I try to get her back on Tom. She's not answering.

Speaker 3 (01:06:58):
Okay, Well she might not like what she hears, But Jeff,
she did not actually get a diagnosis from anywhere. She
took it to an auto parts store. When they run
those codes, they can't tell you what's wrong with the car,
can they.

Speaker 9 (01:07:13):
No, they're pretty generic. I mean, I mean, trouble code
to begin with doesn't necessarily tell you what's wrong with
the car. It definitely tells you what area you want
to start looking in, and that's when the true diagnosis
comes together. Nothing against the guys at the autopart stores
are providing a free service, so you can't really argue
with free, you know, but they at least give you
an idea what you're dealing with. My biggest complaint with

(01:07:35):
them is they usually give them recommended repairs to go
along with it. You know, if these guys knew what
they were doing with repairs, they wouldn't be selling parts.

Speaker 3 (01:07:43):
So really it's okay to get a general idea. That's
what codes do. But codes never pinpoint the problem itself.

Speaker 5 (01:07:50):
Does it?

Speaker 22 (01:07:51):
Do?

Speaker 9 (01:07:51):
They very very seldom. There are times that they do
a very seldom. Most of the time, we've got a
problem in this circuit. It could be hydraulic, it could
be electrical, mechanical.

Speaker 4 (01:08:01):
Thank you, Jeff Jeffick Transmissions, Denver dot Com. He's at
Kimera Transmission three ZHO three six nine three fourteen hundred.

Speaker 5 (01:08:11):
Thank you for weighing in on it.

Speaker 3 (01:08:13):
Jane, back to you, Jane, I want Mark to help
us here after we call them.

Speaker 4 (01:08:20):
But when they were.

Speaker 3 (01:08:22):
Replacing the roof on the town home. The HOA hired
the roofer. The roofer hit your gas line. I want
some very basic information. When they hit your gas line,
did they admit that they hit your gas line? Or
did they go about their business and someone else discovered it.

Speaker 14 (01:08:41):
Yeah, well, when they hit the gas line, the property
was vacant. I did not know it was the roofers,
the constant.

Speaker 3 (01:08:57):
How did gas get turn anyone? How do you know
the roofers did it. Let's put it that way. I'm sorry, Mark,
but how do you know they even did it?

Speaker 4 (01:09:04):
How do you know?

Speaker 14 (01:09:07):
I have pictures and sitting to your troubleshooting website.

Speaker 5 (01:09:12):
Okay, email okay.

Speaker 4 (01:09:14):
And do the pictures show where where a back hoe
or something hit it?

Speaker 6 (01:09:21):
No, they hit it with the nail.

Speaker 5 (01:09:25):
With a nail.

Speaker 4 (01:09:27):
Explain that to me.

Speaker 14 (01:09:32):
The gasline goes up the side of the building from
the meter.

Speaker 6 (01:09:39):
Yes, in the wall.

Speaker 13 (01:09:43):
Yeah.

Speaker 4 (01:09:43):
Wait, wait on the outside of the wall is it
hold on? Is it on the outside of the wall
or the inside of the wall inside?

Speaker 3 (01:09:54):
Okay, So your gas line goes up through the studs
on the inside of the wall up to your chanicle
and they were nailing from the outside in and hit
your gas line.

Speaker 4 (01:10:07):
Yeah, what what were they nailing on the side? Good question.

Speaker 14 (01:10:14):
The roof they're redoing machineles.

Speaker 4 (01:10:18):
And the roof by the.

Speaker 14 (01:10:19):
Way, I think they I think their nails were just
way too long.

Speaker 15 (01:10:23):
But anyway, did they call that's just real quick, real quick?
Did they call the fire department? I mean, who noticed
it was broke?

Speaker 5 (01:10:32):
What happened?

Speaker 4 (01:10:34):
Yeah, Well, like when they tip punctured with a.

Speaker 5 (01:10:39):
Jane.

Speaker 3 (01:10:39):
We have to get to the bottom of this mark.
It's very difficult to get information. I just need to
know they hit it with a nail. How many days
later did someone discover it? And how was it discovered?
Just plain English? How did it happen? They hit it
with a nail gun and then somebody discovered it. Go
with a sure thing then vers best Roofer, Excel roofing

(01:11:02):
dot com.

Speaker 4 (01:11:02):
You don't pay a cent until you're content.

Speaker 3 (01:11:06):
Wave time for an insurance check up free no obligation
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three oh three,
seven seven to one help. You'll think you're his only
customer When you choose Frank durand the real estate man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two.

Speaker 22 (01:11:29):
Yeah, Rid News needs who you don't have?

Speaker 4 (01:11:41):
Run anxious as fast.

Speaker 1 (01:11:43):
As we can show Shooter's gonna help coming man.

Speaker 2 (01:11:48):
This is the Troubleshooter Show.

Speaker 3 (01:11:51):
Now, Tom Martino, Hi, Tom Martino here, Welcome to the show.
Three O three seven one three talk seven one three
eight two five five.

Speaker 4 (01:12:02):
Here to help you anyway we can to solve your problems,
to answer your questions, take your complaints, make your life
a little easier. Coming up, Barry Miller will be here.

Speaker 3 (01:12:11):
With the Stera turnkey to talk about our seminar coming
up on the Is that this coming?

Speaker 4 (01:12:16):
That's this coming Saturday? This coming Saturday? Okay, yeah, okay
fifth or, as Mark would say, next Saturday.

Speaker 3 (01:12:23):
Well, it's it's whatever, the next whatever the next Saturday is,
it's it's it at the end of this week. Anyway, Jane.
I want to go back to Jane and talk to
her about her town home. Jane, I just need some
very basic information because I'm very confused. They're putting on
a roof and a nail gun hits your gas line.

(01:12:44):
By the way, it's not unheard of that nail guns
will hit lines like copper and all that. I've never
actually heard them hitting a gas line. And that has
to be one powerful sob to be able to penetrate
that line. I mean, I don't even know how it did.
So you have a picture of it, of the nail

(01:13:06):
through the pipe?

Speaker 22 (01:13:08):
Is that right?

Speaker 14 (01:13:10):
Yeah?

Speaker 4 (01:13:12):
At the moment they did that, Noe.

Speaker 3 (01:13:19):
Jane, At the moment they did it, did someone say, oh,
I hit a gas line? Or did they just go
about not realizing? Okay, now now now let's fast forward.

Speaker 4 (01:13:33):
They finished the job, and then how many days later
did you discover it?

Speaker 14 (01:13:42):
Well, about a week later. I was there as if
the town home was vacant, and I smelled it.

Speaker 4 (01:13:51):
Okay, you smelled gas a week later and you called who.

Speaker 14 (01:13:58):
Excelled?

Speaker 4 (01:14:00):
Okay? And then they came out and did they show
you that damage?

Speaker 14 (01:14:06):
No, they didn't know where it was coming from.

Speaker 4 (01:14:08):
Did they tagged the so what did they do?

Speaker 14 (01:14:12):
They turned off the gas?

Speaker 7 (01:14:15):
And then what the property?

Speaker 14 (01:14:17):
And then then I called the plumbing company?

Speaker 4 (01:14:22):
What company? What company? Bell Bell Plumbing? And and why
was it six thousand dollars? That's the part I don't understand.

Speaker 14 (01:14:37):
Well, the first visit they had it was almost two
thousand dollars and they couldn't find the source. Then they
came back.

Speaker 3 (01:14:47):
Wait, wait, two thousand dollars for what? What did they
charge you two thousand dollars.

Speaker 14 (01:14:52):
For to look for the damage?

Speaker 4 (01:14:58):
And they charged you two thousand dollars even though they
couldn't find the leak?

Speaker 18 (01:15:03):
Right?

Speaker 3 (01:15:08):
And then what when they couldn't find the leak, did
they say so sorry, ma'am, here's a two thousand dollars bill.

Speaker 14 (01:15:15):
No, they said they would send a different team to
investigate this in their company, and that that team charged
another three thousand dollars.

Speaker 4 (01:15:29):
So that's where you got your six grand, Right, it's.

Speaker 14 (01:15:36):
Almost six grand. They bell plumbing had opened up the
wall in the garage, and they don't repair the wall
after they do that, I have to hire a.

Speaker 3 (01:15:47):
Okay, So how did the second team? How how did
the second team find it?

Speaker 11 (01:15:58):
By going up in the attic?

Speaker 3 (01:16:00):
They traced the line to the addict right, and they
saw and they took a picture of the nail. Yeah,
did they say it was recently done?

Speaker 4 (01:16:14):
Could they tell? Well?

Speaker 3 (01:16:18):
Yeah, I was, Well, you can tell if it was
recent or not. It's either old or it's newer. Kelly,
were you able to find the email she sent us
so we can look at this damn.

Speaker 13 (01:16:32):
Thing right now?

Speaker 11 (01:16:33):
Please check your inbox.

Speaker 5 (01:16:34):
Thank you.

Speaker 3 (01:16:36):
Okay, I'm going to check the email here and figure
it out. So when you discovered it, what's the very
first thing you did when you discovered.

Speaker 8 (01:16:43):
It, Daniel?

Speaker 14 (01:16:46):
In the gas line?

Speaker 5 (01:16:48):
Yeah?

Speaker 14 (01:16:49):
Or well the mate?

Speaker 3 (01:16:54):
Okay, this gas line. By the way, now I understand this,
hey bo. You asked, how could it pierce it? This
is a yellow This is a yellow plastic gas line.

Speaker 17 (01:17:05):
They used connectors.

Speaker 4 (01:17:10):
It's the kind they used.

Speaker 3 (01:17:11):
It's the new gas eye and it's definitely her gas
and you could definitely see it. And now I see
where it comes up near the roof down to her
mechanical you can plainly see it with these pictures.

Speaker 4 (01:17:23):
The gas line was installed properly.

Speaker 3 (01:17:26):
The fact that they hit it's not really negligent, because
I mean, they didn't know it was there.

Speaker 4 (01:17:32):
Should they have known? I don't know what the answer
is going to be on that. Should they have known?
They how would they know?

Speaker 5 (01:17:41):
Well, yeah, I don't know how they would know.

Speaker 18 (01:17:45):
Well, the fact of the matter is the roofing company
caused the leak by their nail guns.

Speaker 4 (01:17:51):
I think they say, there's no doubt about it, but
you don't show the nail into it. All they show
is the nail hole. Where is the nail?

Speaker 8 (01:18:03):
That?

Speaker 4 (01:18:05):
Okay, good, you don't have to show it to you, Hey, Mark,
Mark Mark. What if she just takes them to small
claims Court for the report?

Speaker 15 (01:18:16):
Well, I mean that's an avenue. That's an avenue to go.
But let me give you my thoughts on this real quick.
We had a fence put in years ago I called
eight eight eight or whatever it is, where they come
out and they, uh, you know, they mark all the
gas lines in the neighborhood or on my property. So
they marked where the gas line was. The fence guy

(01:18:36):
comes out and he ends up hitting the gas line.
The problem was when they developed my house, instead of
feeding the gas line from where they told the county
they did, they did it from this street on the
other side.

Speaker 4 (01:18:50):
So where they marked a gas line, there was no
gas line.

Speaker 15 (01:18:53):
Where the guy hit my gas line, there wasn't supposed
to be a gas line, but there was. So then
the question became who's paying for the bill Because the
fire trucks came out, they had to repair.

Speaker 4 (01:19:04):
It was like a two thousand dollars bill.

Speaker 15 (01:19:07):
I ended up paying for it because how would they
possibly have known that that gas line was there? I mean,
I had no argument. I don't understand what her argument
would be. It's a roofer, they come out, How would
they know there's a plastic gas line under the decking
in the wood?

Speaker 4 (01:19:24):
I just don't find it their issue. No, there's no
there is no way they would know. There is no
way they would know.

Speaker 14 (01:19:33):
It's not plastic. It's stainless steel.

Speaker 3 (01:19:39):
Well, it's it's a core, yeah, but it is kind
of okay, it doesn't matter.

Speaker 4 (01:19:44):
It's a flex line.

Speaker 3 (01:19:45):
It's a stainless woven flex line with plastic over it.

Speaker 4 (01:19:50):
It's what they use for direct barry. So it's like
going into a washing or i'm sorry, a dryer basically, yeah,
kind of mark kinda yeah, the kind you see come out,
those yellow flex lines. Now, I can think pictures of it, Tom,
I'm looking at the pictures and look how that thing's routed.

(01:20:13):
I mean, look at it. How would they It's it's random. Well,
I think I let's ask a roofer.

Speaker 3 (01:20:23):
Let's ask a roofer, like for example, would Jay Bretts
at Excel roofing, would their crews go up and look
what is being nailed? I want to know if they
do that and they'll tell me the truth, I'm going I'm.

Speaker 4 (01:20:36):
Going to send this to him so he can see
what we're talking about.

Speaker 11 (01:20:42):
I never have any reason so ever to go into
an attic and look underneath the decking first before they
go on the under the roof.

Speaker 4 (01:20:49):
Yes, that's what I was wondering. Dragon.

Speaker 3 (01:20:50):
I wonder like, would you go up and say, let's
see what we're looking at here to make sure you're
not nailing into something.

Speaker 4 (01:20:56):
I don't know the answer to that. I think it's
very unusual to have a gas.

Speaker 3 (01:21:00):
Line there, and they can make the argument that it
wasn't in normal place and it wasn't supposed to be there.

Speaker 4 (01:21:06):
I don't know, d what were you going to say?

Speaker 12 (01:21:08):
I think Jane's argument hinge just on something important she
mentioned in passing. She and Jane correct me if I'm wrong.
Didn't you allege that this is gonna extraordinarily long nail?
They used something that's out of the ordinary.

Speaker 4 (01:21:22):
How would you know.

Speaker 5 (01:21:25):
How long is this nail?

Speaker 13 (01:21:28):
Well, I'd have to find out, But I do have
a picture with nail, well roughly does.

Speaker 4 (01:21:33):
It look like okay, all right, hey, we just got it.

Speaker 15 (01:21:37):
I just got a text from Schamansky, the owner of Genesis,
who of course we've known forever. He said, it's the
fault to whoever installed the gas line. There's no way
the gas that's kind of true too, should ever be
that close to the roof? Does she own this roof,
by the way, I forgot is it a condo or
a townhome?

Speaker 4 (01:21:57):
She owns her town home. She owns her town home.

Speaker 3 (01:22:00):
But to try Mark, I think the absolute statut limitations
would be up on the installer of the gas line.

Speaker 4 (01:22:07):
I don't think it was anything so to do.

Speaker 15 (01:22:09):
But if you look at it, who would ever guess
looking at this that that thing was routed that way?

Speaker 4 (01:22:14):
It's absolutely insane.

Speaker 3 (01:22:18):
It's kind of like haphazardly routed. It just like goes
up the side through the ceiling and or through the roof,
and say, we are.

Speaker 15 (01:22:27):
And she's saying that's not to me. That looks like
pecks or something. I mean, she's saying that's steel. That
can't be steel.

Speaker 4 (01:22:35):
It's snaked around mark Mark.

Speaker 3 (01:22:37):
Mark is woven stainless steel. That's what it's woven pipe.
I know it's flexible. So yeah, So here's the point.
Was the roof for negligent. No, they weren't doing anything
except nailing down the roof.

Speaker 5 (01:22:51):
What if they were using extraordinarily long nails in this
section of I guess.

Speaker 4 (01:22:57):
But here's the point. I don't think that's going to
be the issue.

Speaker 3 (01:23:00):
Can we get jabretts On or get Henry bretts On
to talk about this?

Speaker 4 (01:23:05):
I sent it to both of them, and I'll say
this to what Dmitri just said.

Speaker 15 (01:23:09):
Dmitri, if you go up to my roof right now,
in fact, I would guess you went up to ten
different roofs, eight or nine of them are going to
have nails coming through the decking.

Speaker 4 (01:23:19):
It's just I don't know it happens.

Speaker 5 (01:23:22):
Yeah, No, you're right.

Speaker 12 (01:23:24):
I've never seen a roof that doesn't have nails sticking
into the interior space. But they're roofing nails. They only
sticking out just a little. Yeah, but let's see if
that's a factor. Let's let's use the framing nail for
god's sake, let's they're comparatively negligent.

Speaker 4 (01:23:37):
Well, but but no one except who putsing to be
right under the roof.

Speaker 15 (01:23:42):
Yet, who would actually put a gas line right up
against the decking?

Speaker 4 (01:23:46):
It's crazy.

Speaker 12 (01:23:48):
Well, I agree with you there, but my point is
if if the roofer used proper nails, they would not
have punctured.

Speaker 5 (01:23:57):
Well, we don't know yet because we haven't in the
picture of this tale.

Speaker 4 (01:24:01):
And okay if they no, no, no, I'm looking at
long nails, Dmitri. I'll send you the email too. I
don't know why you don't.

Speaker 3 (01:24:08):
Have to send me to Mark. It didn't come in
the first email. The pictures of the nail.

Speaker 4 (01:24:12):
Did you have it?

Speaker 8 (01:24:15):
Well, you got it.

Speaker 15 (01:24:15):
There's like five hundred photos. You gotta just find one
where you can see the decking and zoom in. But yeah, absolutely,
all right.

Speaker 3 (01:24:23):
We have more coming up on the Troubleshooter Show. Three
O three seven one three A two five five Go
with a sure thing Denver's Best Roofer Excel Roofing dot com.

Speaker 4 (01:24:37):
You don't pay a cent until you're content.

Speaker 3 (01:24:43):
Time for an insurance check up free no obligation comparison
call Compass Insurance. Pay too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate man dot
Com to list your home with Remail Alliance three oh
three nine two zero sixteen twenty two. Hi Tom Martino,

(01:25:12):
your troubleshooter three oh three seven one three talks seven
one three eight two five five. You know we're trying
to decide was the roof for negligent?

Speaker 4 (01:25:24):
I don't think so.

Speaker 3 (01:25:25):
Henry Brett is with Excel Roofing, and I'm going to
ask him a question, Henry, when you guys put on
a roof, do you ever puncture lines as you're as
you're nailing down to the decking? Do you ever do
the nails ever go through something on the other side?

Speaker 19 (01:25:41):
Hey, Tom, thanks for having me on. We do occasionally
have that happen.

Speaker 11 (01:25:46):
And you know, by code, no.

Speaker 19 (01:25:48):
Gas lines, water lines or anything should be close enough
to that decking to have a nail penetrated. So if
a nail was to penetrate a gas line, that gas
line is in operly fastened within that attic.

Speaker 3 (01:26:03):
That's what I'm thinking for sure, That's what Thanks for
answering that well.

Speaker 11 (01:26:09):
And then the other thing had that happen.

Speaker 15 (01:26:12):
Well, I'm sure you have. The other thing is, imagine
if there was rolled on insulation under the decking. You
can't expect a roofer to go up there remove all
the insulation to make sure some numb nuts installed a
gas line wrong?

Speaker 4 (01:26:27):
Yeah, yeah, an electrical too. You're not supposed to have
electrical up there, either, right, Henry. Yeah.

Speaker 19 (01:26:34):
And like I said, anything that a nail could penetrate
by code should not be placed there.

Speaker 4 (01:26:39):
I forget.

Speaker 19 (01:26:40):
It should be about six inches. I mean, truly, it
should be about a foot away from any decking or
any ridge.

Speaker 3 (01:26:49):
Okay, And that's Henry with excel Roofing ex cel as
an excellent excel roofing dot com three oh three seven
six one sixty four hundred. Thank you, Henry, appreciate that
very much. And by the way, they're doing some gutter
cleanings too. Give them a call for their specials.

Speaker 4 (01:27:09):
Okay. I think Jane is not as plain Jane as
we thought it was.

Speaker 3 (01:27:17):
I think you may you may have a problem here
because the line was not done properly. I think you're
going to have a problem. Really, that line shouldn't have
been where it is, and the roofer and the roofer
and the hoa. The roofer and the hoa can say, listen,

(01:27:38):
not our problem. But here's what I want to know, Jane.
You got to correct it for the future. Did they
move that line away from where it can be nailed?

Speaker 14 (01:27:49):
Yeah, if you look at one of those pictures that
shows that it's moved to a secure location next to
one of the.

Speaker 15 (01:28:00):
Well, let's see who ran that line, So they did,
I doubt the builder. That does not look like something
the builder did. Did you have like when you borrow?

Speaker 4 (01:28:09):
When was that line put in? Jane, that's a good point.
When was that line put in?

Speaker 14 (01:28:15):
When the builder did it? One guaranteed that line has
not been touched.

Speaker 18 (01:28:24):
I'm surprised at pass code because you can't use yellow clornies.

Speaker 5 (01:28:27):
How old is your unit?

Speaker 4 (01:28:28):
That's what I was thinking. How old is your unit?

Speaker 14 (01:28:32):
Two thousand and nine.

Speaker 4 (01:28:36):
Yeah, it's too late to do anything about it, it
really is. It's just too dang late.

Speaker 8 (01:28:42):
You know.

Speaker 3 (01:28:42):
That's just under the category that stuff happens. Well, there's
a ten year Usually there's a ten listen to this.
Usually there's a ten or twelve year absolute statute, which
which is an umbrella, meaning most of them start when
it's discovered or should have been discovered, and then tolls

(01:29:04):
from there, whether it's a two year, a three year,
a six year, but no matter what, there's something also
called an absolute statute of limitations, which means, come on, people,
you got to give us a break. You know, we
can't be responsible for something forever. And that's usually about
ten years, and I've seen some twelve years. I don't

(01:29:26):
think you have a prayer in hell of getting that
builder to do anything.

Speaker 5 (01:29:30):
Nothing.

Speaker 4 (01:29:31):
Now, the hoa may want to do it.

Speaker 11 (01:29:33):
Well, if she got a home inspector to look at it,
maybe we can go.

Speaker 4 (01:29:37):
Yeah, but those inspectors, they take no responsibility.

Speaker 5 (01:29:40):
All right.

Speaker 11 (01:29:41):
I mean it should have been noted in the inspection
report though, right that it's not one of the iron pipes,
you know what it.

Speaker 5 (01:29:48):
Should have been.

Speaker 4 (01:29:49):
It should have been noted as a defect upon inspection.

Speaker 11 (01:29:52):
So she should have at least known that that was
there going into purchasing the home.

Speaker 3 (01:29:57):
And could have had it corrected. Hey, did you do
you have a home inspection? While we're talking about this, Jane,
did you have a home?

Speaker 4 (01:30:04):
How long have you owned it.

Speaker 14 (01:30:08):
Since I bought it from your builder?

Speaker 18 (01:30:11):
Oh?

Speaker 3 (01:30:12):
You bought it originally, so she probably did not have
an inspection on a new UNIONATA.

Speaker 4 (01:30:19):
Very seldom do people have inspections on new units.

Speaker 3 (01:30:22):
But I had an inspection on a new unit, the
one I did with vstera turnkey. I'll talk about that
coming up, and I want to tell you how everything's
going with that. It's an exciting venture and it's an
adventure too as I learn how they operate. So if
you have a problem, question or complaint, give us a
call right now. You'll get right through at three zho

(01:30:43):
three seven one three talks seven to one three eight
two five five Go with a sure thing Denver's best
roofer Excel Roofing dot com. You don't pay a cent
until you're content. Time for an insurance checkup free, no obligation.

(01:31:05):
In comparison, call Compass Insurance paying too much your coverage
at dozens of insurance companies find out now three all
three seven to seven to one help. You'll think you're
his only customer when you choose Frank durand the real
estate Man dot com to list your home with Remax
Alliance three all three nine two zero sixteen twenty two.

(01:31:28):
Hi tom Archino here three three seven to one three
talk seven one three, eight, two five five. So we're
having this controversy over this roofing issue. Here's the bottom line.
She buys a brand new town home from the builder,
and you know, twelve or thirteen years later, her roof

(01:31:49):
is being replaced. The roofer drives a nail through the
roof in a section that punctured her gas line. The
gas line was run improperly when it was built. It
goes up the side of her house on the inside
of the wall, and then over the roof deck or

(01:32:09):
under the roof deck without any spacing whatsoever, and then
down to her mechanical room and it's covered with insulation.

Speaker 4 (01:32:19):
There is no way anyone would have known that it
was there.

Speaker 3 (01:32:23):
The roofer did nothing but nailed down roof as they
normally would, and it cost her six thousand in repairs.
Now think about this. They had to evacuate her gas,
do a line, and reroute it at the same time.
It wasn't just patching that one little section. They had
to make it up to code, which is routing it
the right way. So you look, we can look at

(01:32:46):
pricing all we want, but she paid six grand to
Bell Plumbing. Kevin has a comment on this situation. We're
trying to figure out who's responsible. This is where I
think no one's responsible.

Speaker 15 (01:32:58):
Let me ask you this in your opinion, and I
don't care if it's her referral list member or Joe
blow plumber. Five thousand dollars to find the leak. Doesn't
that seem a little insane?

Speaker 5 (01:33:11):
It was.

Speaker 4 (01:33:12):
She said it was two thousand. No, no, no, then
another first crew.

Speaker 5 (01:33:17):
That's right.

Speaker 15 (01:33:17):
The first crew was two thousand. The second crew that
actually found the leak was three thousand.

Speaker 3 (01:33:25):
Yeah, well all together it was five or six, just
over five. What's your comment, Kevin? Welcome and how do
you come into this? Are you an expert of any kind?

Speaker 23 (01:33:36):
I'm not. I just handed handled a roofing job for
a business a while back, and that's so I dealt
with the insurance companies and all that. And basically an
insurance company was replacing the roof and we had almost
the same thing happened, except it was an electrical line
got hit by a nail, and so the roofer actually

(01:33:58):
told us you should go to insurance company because this
line was not laid in by code, so it was
against code. So the insurance company came out, looked at it,
and they said, yeah, this is definitely not by code.
So the insurance company covered the cost of real I love.

Speaker 4 (01:34:17):
I wonder if let's call Compass.

Speaker 3 (01:34:21):
Yes we should. Let's get Compass on the line, Kevin.
Have we ever talked before, Kevin?

Speaker 16 (01:34:27):
We have not.

Speaker 23 (01:34:27):
I listened to you all the time, smart guy man.

Speaker 4 (01:34:30):
Okay, great thinking. Thank you, Kevin. We're going to look
into that for sure.

Speaker 3 (01:34:36):
Let's get Brian Burns from Compass Insurance on to talk
about the possibility of having this covered.

Speaker 4 (01:34:44):
And I also hit a nerve with this ass kicking.
We called tuning it up.

Speaker 3 (01:34:49):
Someone said, don't be so cavalier and casual with your
terms for violence. If a kid is in juvenile detention
or an inmate is in prison or jail, they shouldn't
just be tuned up, as you say at the whim
of a guard who thinks they're not behaving. There should
be very strict standards.

Speaker 4 (01:35:10):
No. But what I no, No, I explored it.

Speaker 3 (01:35:12):
What I said was, is there ever a time a
good ass kicking is in line and or somebody can
just you know, if somebody's a pain in the ass,
do you teach them a little lesson.

Speaker 15 (01:35:23):
I think every parent in the world would agree with that, though,
I mean any parent in the world for the most part.

Speaker 4 (01:35:30):
Forget I'm talking just a parent, but someone's control. No, well,
of course not. I'm not saying they should go beat
the hell at anybody.

Speaker 15 (01:35:39):
But my understanding was the kid was sitting on a
table well I don't know if it was a dining
room table, I don't know what tel it was, and
he wouldn't move, so he was being combat of as hell.

Speaker 4 (01:35:50):
Yeah, now here's what it says.

Speaker 3 (01:35:52):
Doc is naive about how bad and disruptive juveniles can be.
Ass Kicking for punishment is illegal and wrong, but embelliging
what guards do in response is not illegal, So they
think that the mom is probably exaggerating. But DOC was
saying they should never go outside the law, which is true.

(01:36:14):
I agree with Doc the guards and a one person says,
my brother spent thirty five years working for the Denver
Sheriff's Department. They have a sort team for that, whatever
that is. They have different avenues to go down. I
agree with DOC, and there shouldn't be room for hallway

(01:36:35):
justice and they shouldn't go into an area where there
are no cameras. Someone else says that comment about leaving
it up to the guard to hand out discipline is
such bull Tom. I'm sure that guy would not want
his own son having his ass kicked every time he

(01:36:57):
turned around. Here's another one, Tom, a retired officer and
former common man. The issue is not improper tuning up
of misbehaving inmates.

Speaker 4 (01:37:09):
The issue is that inmates just don't like being controlled,
or they don't want to.

Speaker 3 (01:37:15):
Be in custody, and when they are, they always find
they always feel its excessive.

Speaker 4 (01:37:22):
Force when they have to comply.

Speaker 3 (01:37:25):
Guards don't risk their jobs and jail for themselves to
use unusable, unreasonable force.

Speaker 4 (01:37:33):
We know these few reasons. We know for a fact.

Speaker 15 (01:37:37):
We know for a fact there's definitely guards out there,
especially in these private prisons, that most likely beat the
hell out of people. Not all the time. I'm not
saying all of them, but there's bad apples, there's bad cops,
there's bad jail guards.

Speaker 3 (01:37:51):
There's bad well sure, sure, but I think for the
most part we probably have a pretty good system.

Speaker 4 (01:37:57):
Here's another text. This is blowing up this topic.

Speaker 3 (01:38:01):
Tom, Do you honestly believe that there are still staff
members of Platteville. Who have a woody for this kid's
dad after all that time, and now they're taking it
up on Junior.

Speaker 4 (01:38:10):
Hey, what was that? I'm sorry I missed that part
of it.

Speaker 22 (01:38:13):
What did dad have?

Speaker 4 (01:38:14):
Dad was in the same juvenile facility.

Speaker 24 (01:38:18):
Yes, years prior and was a wise ass, they said,
But dad was in the same facility, right, Oh my right, God,
that's crazy.

Speaker 4 (01:38:28):
I didn't hear that part.

Speaker 15 (01:38:29):
And why is the mother out of state? By the way,
when are kids here? To me, this kid didn't have
a chance in life.

Speaker 4 (01:38:35):
How's that?

Speaker 3 (01:38:37):
Well, we don't know what happened, Mark, I mean, so
many parents do everything they can. I mean, I don't
know the story there. But all she wanted to know is, hey,
you know, is it right that they kick his ass
in an area where there's no cameras?

Speaker 15 (01:38:52):
Two different, two different, two different things altogether. All I'm
saying is he did not have the upbringing our kids had.
He did not have the upbringing of almost anybody that
I know where their dad was in Juvie and he
went to the same juvenile place and the mom is
in some other state now, So I mean, I'm just
saying that's not a recipe for success.

Speaker 4 (01:39:17):
Well, now what's Mark on for Shamansky from Genesis. He
has some great insight on the coding on the gas line.

Speaker 3 (01:39:26):
Mark Schamansky, Genesistotalexteriors dot com. By the way, Genesis is
a great company for everything on the outside of your
house plus windows and baths, basements, kitchens. And he is
commenting because he also does roof's sofis facia on this
situation where the gas line was haphazardly routed through the wall,

(01:39:49):
up through the attic and down to the mechanical room
and it was punctured by a roofer's nail.

Speaker 8 (01:39:56):
Go ahead, Mark, Yeah, it's code that should.

Speaker 4 (01:39:59):
Never be a on the roof sheathing.

Speaker 8 (01:40:02):
That's the plywood underneath that should be strapped to the
rafters on the bottom side of the rafters should be
strapped there, shouldn't be loose like so it could move.
You know. It does have to be strapped every single
choice but or rafter, but it should be strapped for
every three or four and have it strapped so will
never ever go up to that roof surface where a

(01:40:23):
nail or anything else can penetrate it. You know, when
they install the roof before they just got lucky that
it never touched the pipe, right, you're right, and Netflix
Netflix pipe is easy to penetrate. Yes, it's stainless steel.
It's flexible. As you get into a joint, that nail
is going to go right through.

Speaker 4 (01:40:42):
The fallow. So you're saying, you're saying, cot, what do
you mean.

Speaker 11 (01:40:49):
Because in the pictures it's all that flex piping stuff.
Is it is that allowed?

Speaker 8 (01:40:54):
Yeah? Yeah, you can have I think it is.

Speaker 4 (01:40:57):
Yeah.

Speaker 8 (01:40:57):
Flex piping is great stuff because it's very easy to
work for. Is a great product. It's never gonna fail.
Just don't put a nail in it. Uh but uh yeah.
And so it's same thing for a stud like your
electrical wires you're plumbing all has to run through a
middle of stud in a wall because your strew or
your nail has to penetrate three quarters of an inch

(01:41:19):
into that stud or has it penetrate three quarters through
the sheathing of the roof has to stick in that
much when you go in your roof, you're gonna have
three quarters all the way through your roof. That's what's
required by.

Speaker 3 (01:41:32):
Oh I didn't know that, Thank you, Mark Genesis Tootal
series dot Com three O three six seven nine eighty
five nine. Jay has a comment on this. Go ahead,
Jay quickly please, Hey there, Tom, Yes, sir, go.

Speaker 6 (01:41:47):
Ahead, Okay.

Speaker 9 (01:41:49):
Well, I was was curious if they did that. They
were the new builder. They probably had one company doing
all the gas. Fine, how many times did they do it?

Speaker 5 (01:41:56):
Probably?

Speaker 4 (01:41:58):
You know what, I never thought that.

Speaker 3 (01:42:00):
You're right, Jay, the HUA should probably investigate.

Speaker 4 (01:42:03):
That's a good point.

Speaker 3 (01:42:05):
We got more coming up on the Troubleshooter show. Go
with a sure thing Denver's best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Time for
an insurance checkup free, no obligation. In comparison, call Compass

(01:42:26):
Insurance paying too much your coverage at dozens of insurance
companies find out now three oh three seven seven to
one help. You'll think you're his only customer when you
choose Frank durand the real estate Man dot com to
list your home with Remax Alliance three oh three nine
two zero sixteen twenty two. Hey Tom Martine here, welcome

(01:42:47):
three oh three seven one three talks seven one three
h two five five.

Speaker 4 (01:42:51):
Brian Burns is our insurance expert.

Speaker 3 (01:42:54):
Where you can get by the way, your insurance check
up at the Insurancehealthcenter dot com or three nine nine
six nine thousand. If you want to know if you're
paying too much, too little, or basically you need more
insurance or less insurance, they give you a complete, unbiased look. Now,
Brian Burns, we have a question. I'm going to lay
out this scenario for you. I have a town home

(01:43:16):
I bought from the builder thirteen years ago. They're replacing
the roof. All of a sudden I smell a gas leak,
and the roofer's nail went through the gas line, a
flex gas line underneath the roof deck. Now, the gas

(01:43:38):
line thirteen years ago was improperly installed, not according to code.
It should have been at the bottom of the rafter,
you know, secured. Instead it went up against the roof
deck near the rafter and the roof deck.

Speaker 4 (01:43:53):
So when the nail went in it hit it. Is
that an insurable event?

Speaker 3 (01:43:57):
Because the roof is saying, not my vault and the
woman can't go back to the builder thirteen years ago.

Speaker 4 (01:44:05):
Is that an ensurable event?

Speaker 25 (01:44:08):
So what she's trying to get in covered is the
actual gas line, like getting the gas line fixed?

Speaker 3 (01:44:14):
What is she what is so well, it costs six
thousand dollars to fix the gas line. Yeah, you're not
because here's why, Brian, Brian, here's why they Brian.

Speaker 4 (01:44:25):
They had to replace a section of the gas line.
But while they were there, they brought it up to
code and re routed it.

Speaker 25 (01:44:37):
Okay, but yeah, and I get what you're going for here.
Ordinance or rock coverage would be something that would cover
a change in code. But from what I'm understanding this,
it was never in code. It was it was improperly
in streight. And so that's that's right, that's actually an
exclusion on a homeowner policy.

Speaker 4 (01:44:58):
It is.

Speaker 25 (01:44:59):
Yeah, the poor workmanship is not going to be a
covered peril underneath the homeowner policy for acclaim.

Speaker 4 (01:45:07):
Very interesting, I get what you're saying.

Speaker 3 (01:45:09):
So because it was never done to begin with the
insurance company saying we're not a guarantee or a warranty company.

Speaker 11 (01:45:16):
Right now, if for.

Speaker 25 (01:45:18):
Instance, that that was done and at the time it
was done in code, it was you know, and now
code has changed that you can go to a into
your policy and there's coverage called ordinance or law coverage,
and that is what will provide coverage if code has
changed and you have to replace something because of that.

Speaker 3 (01:45:37):
Now, if that gas line would have started a fire, ye,
would that have been covered?

Speaker 11 (01:45:43):
Yep? Fire would have been covered by it. Yep.

Speaker 3 (01:45:47):
Okay, So even if the event, even if the item
is uncovered, the damage would be covered.

Speaker 25 (01:45:53):
Yeah, the product gotch in that case would still be
fire and so but you know they're not to pay
to have to replace the daffline.

Speaker 12 (01:46:02):
That was put in there.

Speaker 1 (01:46:03):
We got it.

Speaker 4 (01:46:04):
You gotta take a break. We're coming back for the
final the show.

Speaker 3 (01:46:09):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com.

Speaker 4 (01:46:13):
You don't pay a cent until you're content.

Speaker 3 (01:46:19):
Time for an insurance check up free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the Real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two.

Speaker 13 (01:46:40):
Yeah news need that you.

Speaker 4 (01:46:49):
Don't have as fast as we can.

Speaker 1 (01:46:56):
Shoot's gonna help come.

Speaker 2 (01:47:00):
Is the Troubleshooter Show. No Tom Martino.

Speaker 4 (01:47:06):
Hi, tol Martino here, Welcome to the show.

Speaker 3 (01:47:08):
Three ZHO three seven one three talk seven one three
eight two five five.

Speaker 4 (01:47:14):
What's going on in your life? How do we help you?

Speaker 3 (01:47:16):
I ask that each and every day and we try
to make a difference in your life, as the show's been.

Speaker 4 (01:47:21):
Doing for forty five years in Denver.

Speaker 3 (01:47:24):
Yeah, the longest running radio show when you consider me
still on the air, the same host currently on the air,
and today I'm welcoming Barry Miller.

Speaker 4 (01:47:34):
Barry, let me bring.

Speaker 3 (01:47:35):
Out my wide shot for those watching video, and Vestera
Turnkey is what he invented or developed, and I just
want to go over the basics of this. And by
the way, feel free to call about any problem, question
or complaint. You will get precedent. Or if you want
to talk about Vestera Turnkey. I know you've heard a

(01:47:55):
lot about this and you wonder how can Barry make,
you know, make claims and how can he say it's
not a security and that he's simply selling an opportunity.
And I'm going to explain that to you the way
it is legally. He is not pooling your money, That's
the number one thing. He is not pulling your money

(01:48:17):
when you go to Vestera Turnkey. It's really basic that
you know that you are contracting with Vestera Turnkey, and
Vestera says they're going to help you buy a property.
They're going to help you find management for the property.
They're going to walk you through each and every step
for closing on the property. They're going to help you

(01:48:39):
get it financed. Then they're going to babysit that property
and let you know when to sell it.

Speaker 4 (01:48:46):
Barry, did I leave anything out? No? No, no, no.

Speaker 22 (01:48:49):
Summary is research, a lot of research that we provide
them with economic reports if they want them.

Speaker 3 (01:48:55):
Yeah, so you even take their day to day phone calls. Now,
on these rentals, we're not talking about rex and old homes.

Speaker 5 (01:49:04):
Most of them are newer homes.

Speaker 22 (01:49:05):
Most of them are newer homes. And if the home
is over eighteen years of age, we're big on. Okay, seller,
you got to replace the furnace, you got to replace
the roof, you got to replace you.

Speaker 4 (01:49:19):
Know, all of this negotiation is done for you up front.
You don't have to do any of it.

Speaker 3 (01:49:25):
So now you're presented with a home as an individual
investor with an obligation to come up with cash somewhere
between sixty five and seventy five thousand, depending on the house.

Speaker 4 (01:49:37):
Okay, now that is your cash. What that allows for
us for you to close on the house in your
name with a loan in your name as a landlord.
They arrange it all and then you have a management
company to rent it. The proceeds come and go into
your account. You open up a little account for this.

Speaker 3 (01:49:58):
I would recommend a separate account you open up at
the bank for this, and now you have a rental.

Speaker 5 (01:50:06):
It's that simple.

Speaker 3 (01:50:07):
Now, if ever you run, you know, Barry recommends when
you put the cash up, part of it be a pad.

Speaker 4 (01:50:15):
Have you ever had to feed? Do any of your
owners ever have to feed the rental?

Speaker 13 (01:50:21):
Well?

Speaker 22 (01:50:21):
Occasionally for a year or a year and a half
because of our high interest rates. There's a small, small,
negative cash flow to cover everything. But when I say small,
I'm talking fifty to seventy five eighty dollars a month,
and that's a maybe, and it typically doesn't last more
than a year three months.

Speaker 3 (01:50:43):
And then when you sell the home, you sell it
for profit, and that's where most of the money is.

Speaker 22 (01:50:49):
Big profit, big profit, you bet, because the research has
found the neighborhoods in the country. Now we're looking at
tens of thousands of neighborhoods. When we narrow it down
to our top five or six cities, and they receive
a forty forty five fifty percent return okay, after the sale.

Speaker 4 (01:51:11):
After the sale, then they can choose to roll that
into another one.

Speaker 22 (01:51:14):
That's what most people do ten thirty one rollovers.

Speaker 5 (01:51:17):
Do you handle all that for them?

Speaker 22 (01:51:19):
We handle all of that for them, not the intermediary.

Speaker 4 (01:51:22):
No, I understand.

Speaker 22 (01:51:23):
You coordinate, coordinate it all.

Speaker 3 (01:51:25):
So if they have one hundred grand in profit and
they don't want to pay, you know, thirty thousand taxes,
then they can roll that into their next property and
ten thirty one it. Eventually you'll pay taxes, but that's
a good problem to have. You're paying taxes on gain,
not on losses, and so that is a good problem
to have. Now, if you don't have a ten thirty one,

(01:51:46):
you simply take your money and pay your tax and
you have your gain.

Speaker 5 (01:51:50):
Did you have something d.

Speaker 12 (01:51:52):
Yeah, you know very On Friday, Tom and I had
a casual discussion about your business, and I asked them, Hey,
this is very have anything up in Wyoming because I'm
considering moving there.

Speaker 5 (01:52:03):
And Tom said something very interesting.

Speaker 12 (01:52:05):
He said, Barry system doesn't look for places where people
want to move.

Speaker 5 (01:52:10):
It looks for people.

Speaker 12 (01:52:11):
It looks for places where people should be moving to
and are moving right right.

Speaker 3 (01:52:17):
What he does is, you know, he's not in this
to help you as a landlord find a place next
to your kids or into the college town. You know,
because I would like to own rentals in other places
to have an excuse to go there visitors. But he says, Tom,
this is the hot place right now. This is the
most appreciation you're going to get, and this is where
you should go.

Speaker 5 (01:52:37):
Yeah.

Speaker 22 (01:52:37):
Basically, it comes down to the highest return with the
maximum safety. I mean the other places, including Wyoming, we
look at it all. Okay, we're looking at over two
hundred metro areas, but we have ultra safety. No other
places are safer, and no other places with this proper

(01:52:58):
research have higher.

Speaker 5 (01:53:00):
What is the underpinning of your ultra safety.

Speaker 22 (01:53:04):
Ultra safety is knowing what the next three years or
more of that local economy are going to be. He said, Oh,
how could you know that? I'll tell you how accurate
research with over now we're over sixty calculus points of
reference to say, Okay, not only how many jobs they'll be,

(01:53:27):
where will they be? You see what in this.

Speaker 3 (01:53:30):
That's really their superpowers? People said, what does Vestera do?
I can go buy a rental, I can keep a rental.
I can hire a management company, and then.

Speaker 4 (01:53:38):
I can sell it.

Speaker 3 (01:53:39):
Okay, and if you do that, if you do that,
you're going to pay more than if you go to
Visara because they have lower management fees and lower commissions.

Speaker 4 (01:53:49):
But that doesn't mean you can't do it on your own.
But the superpower is knowing where to do it. You
don't just go to Arkansas, or you don't just go
to northin. You don't just go to Georgia or Idaho.
You have to know why you're going there. And I
don't have an idea why I'm going where I went.

(01:54:10):
I went totally with Barry's recommendation. Tom, this is a
hot market. This house is under market.

Speaker 3 (01:54:17):
This house will appreciate quickly, and we're going to get
in and out quickly.

Speaker 5 (01:54:21):
The house.

Speaker 3 (01:54:22):
Before I even closed, I made eight grand on the appraisal, right,
I paid eight thousand less than the appraisal. They're already
selling for more than I paid already already and it's
been a week, you know, or a week or so.
So I did this, but I did it to help
other investors. We'll get into that. But the primary reason
he's not a security is because you deal with Barry

(01:54:46):
on one on one basis. One on one rental, you
personally can own one rental, You personally can own two, three, four,
however many you want. Now I recommend as a financial
advisor you don't do too many of them, but you, well,
these are solid investments backed by real estate. And because
they're doing eighty percent loan to value or seventy percent

(01:55:07):
loan to value, the changes of a deficiency if all
crap hit the fan very small that you'd walk away
with a loss. You would walk away even if in
the worst economy, is what I'm saying.

Speaker 4 (01:55:19):
So it's kind of a.

Speaker 3 (01:55:21):
Little bit protected from recession. And a lot of people
are saying, Tom, what a recession does happen? Is that
going to affect the resale of the property, Barry, what's
the answer to that?

Speaker 22 (01:55:32):
First and foremost recessions don't happen instantly, They don't happen
within weeks, they don't even happen within months.

Speaker 4 (01:55:42):
And they don't happen in all metro areas at the same.

Speaker 22 (01:55:45):
Time time, but when they happen, if you're doing research
on an ongoing business, you have signs.

Speaker 5 (01:55:53):
We have signs.

Speaker 22 (01:55:54):
I could tell you if we called a slow down
in just selling residential homes the beginning of a recession.
That's what we're watching with microscopes on the information along
with the employment and also and we'll have our people
out of that market before there's ever a recession there

(01:56:15):
short of a bomb being dropped right, nobody predicted.

Speaker 3 (01:56:20):
So far, we've had no one lose a dime in
this program, and people have made thirty to eighty percent returns.
We got more coming up. Get your questions in and
then a lot of people ask how do I use
retirement money? It is legal only under certain circumstances. I'm
going to go through how you can use retirement money.

(01:56:42):
All of this, by the way, we want you to
find out and come to the seminar this weekend because
we're only scratching the surface. If you come this weekend
on the fifth at ten am. Did you announce the
place yet or do you want them to sign up?

Speaker 8 (01:56:56):
Yeah?

Speaker 4 (01:56:56):
The reason we want you to sign up We don't
want people just showing up. So if you go to
my Biggest Return dot com, you can sign up my
Biggest Return dot com.

Speaker 3 (01:57:05):
Okay, the reason we're not telling you where it is.
We don't want people to just show it up.

Speaker 4 (01:57:08):
You got a register.

Speaker 3 (01:57:09):
There's absolutely no obligation, but you can ask any question
you want anything at all. There's no off limit questions.
That's my Biggest Return dot Com. Go with a sure
thing Denver's Best roofer Excel roofing dot com. You don't

(01:57:30):
pay a cent until you're content. Time for an insurance
check up free, no obligation. Comparison call Compass Insurance paying
too much your coverage at dozens of insurance companies find
out now three O three seven seven to one help.
You'll think you're his only customer when you choose Frank
durand the real estate Man dot com to list your

(01:57:51):
home with Remax Alliance three oh three nine two zero
sixteen twenty two.

Speaker 4 (01:57:58):
Hi Tom Martine here, Welcome to the show.

Speaker 3 (01:58:01):
THREEHO three seven one three talk seven one three A
two five five. We've been talking about VESTERI RA tternity.
If you want to be a landlord without the conventional
risks and hassles. Of course, you are a landlord. You
do take out a loan in your name, and you
do invest cash. It is secured by real estate, and
you have the expertise of the people at theostera who
babysit the market to tell you when to sell. So, Barry,

(01:58:23):
we've all talked about buying and being set up. Let's
talk about what it means to sell and when you
tell the owners and if the owners say okay. Have
you ever had owners say no, I mean to talk
about the selling. No one is obligated to do anything
that you recommend, right.

Speaker 22 (01:58:40):
Correct, correct, No one's under any obligation to sell at
a pre scheduled date. But all of our customers give
us what their financial plan is. Bluntly, eighty plus percent
of our customers business plan to accumulate wealth is, Barry,

(01:59:00):
get me the highest amount of wealth you can get
with this.

Speaker 4 (01:59:03):
Saying, and I don't want to go be I personally
don't want to go beyond three years.

Speaker 22 (01:59:07):
No, No, And typically almost all back again that eighty
plus percent, say you tell us when to sell?

Speaker 5 (01:59:14):
I said, we will.

Speaker 22 (01:59:15):
Usually it's between twenty months and thirty months, okay. Roughly
two years, two and a half years, and that's maximum time.
Here's what most of them are doing. Selling one of
their properties. Then they may have more than one, but
selling one property at a time and buying two more
with no out of pocket cash.

Speaker 4 (01:59:36):
Now, let me explain this to you.

Speaker 3 (01:59:39):
There, these are regular investments where you're on the hook
for the mortgage and for the whole thing.

Speaker 4 (01:59:46):
There's nothing wrong with that. They walk you through it,
and if you do it that way, it is your
number one best way to do it.

Speaker 3 (01:59:55):
Well, maybe not for you though. Now let's say let's
take a few Sarreos. Let's take the people who want
to use retirement money. Barry is not set up to
take retirement money because it is a regular investment.

Speaker 4 (02:00:15):
You get a loan and you're in charge. You can't
use retirement money when you're in charge. So I came
up with an idea.

Speaker 3 (02:00:24):
I'm going to do special LLC's as an outside business
interest of my wealth management company.

Speaker 4 (02:00:33):
I am setting up special LLC's. So let's say.

Speaker 3 (02:00:38):
Dmitri has a retirement account and Dmitri wants to buy
a Vestera turnkey property for Vestera to be legal for
him to invest in. Dmitri first has to get a
trustee who allows independent investments.

Speaker 4 (02:00:54):
I have that trustee Pacific Premier Trust.

Speaker 3 (02:00:58):
I set Dmitri up with an IRA at Pacific Premier Trust.
He transfers some of his four oh one K or
his raw author whatever he wants into that IRA with
Pacific Premire Trust. Now he has a self directed R.

(02:01:19):
But now he wants to invest in something that's legal. Well,
if you have a self directed IRA, you can't invest
in your kid's property. You can't invest in your own property.
You can invest in your neighbor's property. You have to
invest in something where you have absolutely no control and
where the people have fiduciary responsibility to you. What that

(02:01:43):
means is my LLC becomes a legal investment for people
with retirement plans. Why because I am in charge of
the LLC, in charge, you leave all decision making to me,
and I take out the loan.

Speaker 4 (02:02:03):
You see, you can't take out a loan and buy
a rental with your retirement plan. You can't do it.

Speaker 3 (02:02:08):
But I take out the loan. So now what you're
investing in is a pure LLLC. Just like if you
invested in Berkshire Hathaway. You're investing in an LLC, and
this LLC, controlled by me, deals with Vestera and sets
up the rental. Now we are partners now, because you're

(02:02:31):
not taking out the loan, and because I am personally
on the hook and in control, I take a percentage
of the deal. But remember this, no matter what, you're
putting in less money than you normally would with a
because you're not taking out the loan. You only have
to put in cash the amount you want. You can

(02:02:52):
go the full monty or you can go part of it.
And then we form an LLC and I take part
a percentage of it for doing it. The percentage I
take depends on how much participation you have. Okay, because
I am taking out the loan, which is usually seventy
percent of the value, but your returns will be tax

(02:03:14):
deferred and sent to your retirement plan at Pacific Premier Trust.
That's how we are allowing you to use retirement money
to do a visteriitternity. Now let's say, well, it's not
so much retirement money. I just don't want to put
into the full seventy five or eighty thousand, Okay, As

(02:03:38):
I said, your maximum return will be doing the whole
thing with the loan with Farrah, But there are some
people that don't want to take loans out, and there
are some people that don't want to come up with
seventy five or eighty. For those people, I'm also forming
LLCs with partial ownership. I just closed one where I

(02:03:59):
have four partners. They each ponied up twenty eight grand
instead of seventy five grand, and they each own a
percentage of the deal. So whether you want to use
retirement money or you want to use less than the
minimum investment, we.

Speaker 4 (02:04:16):
Can help you.

Speaker 3 (02:04:18):
But as I said, and I don't hold back from this,
it's best to do it directly if you want the
maximum bang for your buck. But there are simply people
out there you were missing, Barry, that wanted to do it,
but they didn't want to do the whole thing, or
they wanted to use retirement money.

Speaker 4 (02:04:36):
And now we found a way to accommodate.

Speaker 5 (02:04:38):
Then big accommodations.

Speaker 22 (02:04:40):
So many good people now can get into the maximum
returns because of what you've put together in combination with
those two.

Speaker 15 (02:04:51):
And we work directly with Hysterica, a Ysteric client go ahead.
I've talked to Barry numerous times about this on air
and off air. One of the things Barry you say
a lot is why would you use cash when you
could just do you know, pretty much the minimal and
have more units than just one you're paying for cash

(02:05:12):
for And I understand his answer, But then you just
said your your mortgage on what you're talking about would
be up to seventy percent. Why do a seventy percent
loan to value loan on one property where you could
do ten properties.

Speaker 4 (02:05:30):
I don't understand what you're saying, Mark, we can't do
ten seventy percent.

Speaker 3 (02:05:35):
Seventy to eighty percent is required. You don't have the choice,
you can't do. What are you saying doing ninety percent loans?

Speaker 8 (02:05:43):
No? No, no, no no.

Speaker 4 (02:05:44):
I thought you're saying you're putting seventy or eighty percent down? No, no, no, Mark, No,
I'm sorry, Mark.

Speaker 8 (02:05:51):
No.

Speaker 4 (02:05:52):
What we're doing is we're saying loan to value.

Speaker 3 (02:05:54):
So I'm putting, okay, seventy percent, so the partnership only puts.

Speaker 4 (02:06:00):
That's exactly That's exactly what you said.

Speaker 15 (02:06:02):
Though you said you were putting up seventy percent, and
I couldn't figure out why you were putting seventy percent
into it?

Speaker 3 (02:06:08):
Okay, that sounded like a down payment, I get it. No, No,
that's seventy percent. Is in the form of a loan,
that's right. But I put it in my name, which
then makes it legal for people with iras to invest in,
because you're not allowed to take out.

Speaker 5 (02:06:25):
A loan and buy rentals with your life.

Speaker 15 (02:06:26):
You and I did very You and I did very
good on a commercial building I own, doing exactly that.

Speaker 4 (02:06:31):
We both had retirement money in it, and it worked
out for who we did.

Speaker 5 (02:06:36):
We made a fortune, Mark and I and I think
his dad was in on it.

Speaker 4 (02:06:39):
What we did was before panels, part of his four
oh one K.

Speaker 15 (02:06:44):
And we each got a check every month from the
guy renting it out and we are not from the Yeah, tax.

Speaker 4 (02:06:50):
We got it check every month, that's right.

Speaker 5 (02:06:53):
Yeah.

Speaker 3 (02:06:54):
And then and then the way we did it was
we set it up through an independent trustee and we
had no control over it once we sit in it.
It's got to be that they call this an arms
length transaction now that goes for anything, but you can
put IRA. You can buy gold in your IRA, but
you can't take custody of that gold. So there are
ways to do all kinds of alternative investments. Real estate

(02:07:17):
is not the only alternative investment.

Speaker 15 (02:07:20):
But some time does after doing that, and that was
years ago, and we did, like I said, very well
at it. It's incredible and that's basically what Barry does
with the retirement money. But what's even more incredible is
instead of us having to use a different company, now
I would just use you that you are the company.

Speaker 3 (02:07:37):
Now you and I had to go out and find someone.
Now you are that someone that's right, and I can
do as many LLC's as we need. In fact, i'd
love to get ten houses right now. We're already working
on our second one. We just closed our first one,
and my partners might be listening, and it's and we're
going to be getting together Friday.

Speaker 4 (02:07:58):
Where was the work for some that is in? Can
I tell him?

Speaker 22 (02:08:03):
Not really, it's kind of proprietary, but it's east of
the Mississippi in one of vest Era's one of its mark.

Speaker 3 (02:08:10):
I can tell you privately, you know, I can tell
you privately. Here's what Barry doesn't want. He doesn't want
people taking half assed information they hear on the show
then go out and buy a place.

Speaker 4 (02:08:19):
Say wait a minute, Barry, you told me this was
the best place.

Speaker 5 (02:08:22):
To buy and I only made or I didn't make anything.

Speaker 4 (02:08:25):
Or or worse, shit, they didn't.

Speaker 3 (02:08:27):
They go out on their own, they buy in the
same city and they don't get the same results that
has happened before because it's not just the area, but
it's the area within the area, and then the house
within the area within the area. Right, So he targets
it to these specific subdivisions I have so.

Speaker 4 (02:08:48):
Yeah, Dmitri first, go ahead.

Speaker 12 (02:08:50):
D Yeah, So what happens So if if I do
fund my investment in this LLC with my IRA money, Yeah,
presumably the property is to produce some even a little
bit of rental income, right or or even yeah, it's
all parties. Now five hundred dollars a month in rental income? Right,
Where does that five hundred dollars go? Can it go

(02:09:12):
straight back into my cares?

Speaker 15 (02:09:14):
What happens without control the LC and you get your percentage?

Speaker 8 (02:09:20):
Yes?

Speaker 3 (02:09:20):
Exactly to say, so my LLC, if it's just you
and me, it'll go mostly to you. So here's how
I set it up. The LLCs have partners. In addition
to me taking out the loan, controlling and managing, I'm
also taking care of all the taxes and accounting.

Speaker 4 (02:09:36):
Now, remember I'm not charging a fee for this at all.

Speaker 5 (02:09:38):
Nothing.

Speaker 3 (02:09:39):
I charge nothing to do this, just my share of
the of the wealth like everyone else. So you become
my partner and you'll get a K one and that
K one will be issued to your IRA. Oh so
it's simply another form of income to your IRA.

Speaker 12 (02:09:55):
Does that the amount reflected in the K one? Does
that then reduce my maximum contribution that I can make
that year to the IRA.

Speaker 4 (02:10:03):
Out of no no, no earnings earning. Let me don't
count it.

Speaker 3 (02:10:07):
Okay, I didn't have a bucket of money, and that
bucket of money has called your IRA. If it earns
a crapload of money, it doesn't affect your contribution at all, Like.

Speaker 5 (02:10:19):
A capital gain within.

Speaker 3 (02:10:20):
My your IRA can go crazy making money and you'll
never be limited on your contribution except for what you
normally can contribute. Anyway, we got more, Okay, go with
a sure thing Denver's best roofer Excel roofing dot com.

(02:10:41):
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Speaker 4 (02:10:57):
You'll think you're his only customer when you choose.

Speaker 3 (02:11:00):
It's Frank durand the real estate man dot com to
list your home with Remax Alliance three oh three nine
two zero sixteen twenty two. Martino here taking your calls
at three all three seven one three talks seven one
three eight two five five or talking about our upcoming
seminar this Saturday at ten am my Biggest Return dot com.

Speaker 4 (02:11:20):
Please sign up. Come over there.

Speaker 3 (02:11:22):
You'll find out about Vestera Turnkey, the ins and outs,
the ups and downs, and then you'll find out about
the how Wave eight, how I am being part of
it to help you use retirement money, or how I'm
helping you use partial investments, but will be an open
book on everything you need to know. So somebody texted

(02:11:42):
and wanted to know how does and why does Vestera
Turnkey do this where I can't see where they're making
their money. You say that they help you buy a home,
they help you sell the home, and they help get
they and they do the management, and they don't add
a fee onto the management. The only thing they charge
is six hundred a year for taking all your phone

(02:12:03):
calls and dealing with your property. Six hundred a year
on top of the management fee. That's all you're paying.
So is the commission. I'm just going to be straight, Berry,
is the commission because I even wondered this myself. Are
the commissions going in and out that much that that
you can devote that much time to each rental?

Speaker 8 (02:12:22):
Well?

Speaker 22 (02:12:22):
Yes, but but the commissions are you know, just when
you buy and when you sell, right, and that goes
to the broker. Okay, that you can share it with
you to pick your own broker. Well, of course most
people won't, but we have researched the best maximum price
when you sell, minimum price when you buy, you've already
experienced that equity from the day that you bought it, right,

(02:12:46):
and that broker sends to my brokerage, not fest Era,
but my own real estate brokers. That's the only thing.
Your share of the commission a share of the commission,
and that's how we get paid.

Speaker 3 (02:12:58):
So they get paid to share of the commission when
you buy, a share of the commission when you sell.
But get this, you're under no obligation to sell with
them if you want to. If you found a private
buyer that wanted to buy it, you can sell it.

Speaker 22 (02:13:11):
Help them, Yeah, ruefully.

Speaker 4 (02:13:14):
So that's how everyone makes money. They all yes, sir. Hey,
let me ask you something.

Speaker 15 (02:13:19):
Can you do a self directed IRA or be the
custodian for it for virtually anything you're allowed to or
is it just limited to the property, because I've heard of,
you know, people actually buying a franchise like a sports mark.

Speaker 4 (02:13:36):
Anyone that you bring up a really good point, and
it's kind of a way to plug what I'm doing.

Speaker 5 (02:13:41):
I mean, actually, thank you for that.

Speaker 4 (02:13:43):
And this is not enough to trust me.

Speaker 3 (02:13:45):
But any anyone, no, truly, anyone who wants to do
an alternative investment.

Speaker 4 (02:13:51):
Can do it through me because of my situation of
how I set it up.

Speaker 3 (02:13:56):
I set it up where I'm in control of the
LLC and I control everything and you invest in it.
So if you come to me and say there's some
stuff I want to buy, can you do it? We
can be your intermediary and allow you to invest in
it through your IRA, because truly, I tell you you

(02:14:16):
won't have control over it, but I will do the
best I can. My fiduciary responsibility is to do the
best I can. For the investor to make the most
money for the investor, and I keep accounting and everything.
But yes, I have set it up so I can
become a conduit for anyone who wants alternative investments through

(02:14:39):
their retirement accounts. Again, it's very simple, just.

Speaker 15 (02:14:45):
Real quick, just a touch base on what you're saying,
because a lot of people, I don't think understand not
what we're talking about, but how far you can get.
There's been people that have bought cattle ranches with their IRA.
There is a per that's about a Mexican soccer team,
or you can invest in race horses.

Speaker 4 (02:15:05):
I mean, think about that. But you have to have
that con do it.

Speaker 5 (02:15:09):
And here's what it has to be.

Speaker 3 (02:15:11):
Number one, you cannot have a personal interest in it,
meaning other than your investment. You can't have any management
control what soever. You can't be related to the party whatsoever.
It must be a total arms length transaction. So I
fulfill all of those things. So what's the downside, Well,

(02:15:33):
if you do an alternative investment with me, I'm going
to get a piece of the action. Of course I am,
because I'm taking care of every aspect of it. And
you're but remember this, that's the less you invest, because
I don't do it without investment. So if you want
to do an alternative investment, I participate with you. I

(02:15:54):
don't just sit there with my handout. I do this
entire llc for you and with you for no fee
whatsoever except for a piece of the action. And for
that I put up my equal part of the investment.

Speaker 15 (02:16:11):
Hey, you're John, you are around. Hold on real quick
before you bring them up. Are you going to be
around with Barry coming up this Saturday? I know the
seminars ten am wherever? Y mention that again, But if
people want to talk about some of this alternative stuff,
can they pick your brain?

Speaker 3 (02:16:26):
Yeap, of course they can on any that We're going
to be there to answer all of your questions.

Speaker 4 (02:16:31):
So John, you have a question, go ahead, John, I'm so.

Speaker 7 (02:16:37):
Talking about Wave eight. I actually have been working with Pat.

Speaker 4 (02:16:44):
And thank you, thank you.

Speaker 7 (02:16:45):
Yeah, absolutely, I appreciate you guys. But so I have
about a little over forty grand invested with Charles Schwab
with you guys. Yes, I'm just kind of wondering if,
like with the Mare, look at the way it is
right now, is it better to go the route that
you're just talking about with the retirement.

Speaker 5 (02:17:07):
Well, you know what, that's really up to you.

Speaker 3 (02:17:10):
What we have been doing for our investors during this
tumultuous time is some of them moved into our hedge
fund because the hedge fund makes money when.

Speaker 4 (02:17:17):
The market's bad.

Speaker 3 (02:17:18):
But others have stayed put, and we've been going to
cash with guaranteed returns or altering the investments during this time.
So really it's just a personal choice. Is this a
good investment during tumultuous times. It's a wonderful investment during
tumultuous times. But if I were you John, with just
forty at your disposal, I would not do it.

Speaker 4 (02:17:40):
If all you had was forty. In other words, I
wouldn't take half of that and do it.

Speaker 3 (02:17:44):
It's just because you don't have enough at your disposal
in my personal.

Speaker 4 (02:17:49):
Opinion to.

Speaker 3 (02:17:52):
I mean again, i'd actually make more money if you
did the Vestera thing, but I don't think it's best
for you.

Speaker 5 (02:17:58):
I truly do not.

Speaker 3 (02:18:00):
But it could be someday. But right now we are
navigating the best we can and we're doing very very well.
But remember, even in these times, there are cash accounts
that we can go to to get some guaranteed income
during these times, and we're trying to do the best
we can, as everyone is. But you'll see if you
look at your account, you're not going to be that disappointed.

(02:18:23):
Three oh three seven one three talk seven one three
eight two five five we might be. Yeah, we have
time for some more information. Let me go to my
text information here because I have texting here.

Speaker 5 (02:18:34):
Hold on, let me get to it. I got to
just go to both of them.

Speaker 4 (02:18:38):
And here's one right here, and that is Barry. What
is the turnaround when someone says they want to do it?

Speaker 22 (02:18:45):
When someone says they want to do it, there they
determine the first turnaround.

Speaker 4 (02:18:50):
Let's say they say, well, how long does it take
you to find a home?

Speaker 22 (02:18:52):
Oh, typically it takes one to three weeks to find
the home, and then it closes in the normal thirty
days after that, so typically forty five days, all right.

Speaker 4 (02:19:05):
And then as far as selling, if someone had to
sell sooner because they need the money.

Speaker 22 (02:19:12):
We've shot a couple emergencies. Okay, what happens then, well,
it's it sells quickly, but not without research to maximize
their return