The Other Chair Podcast
Conflict resolution and mediation skills help people in disputes find common ground while working toward a mutually beneficial solution together. The Other Chair is a podcast dedicated to helping you, the listener, learn how bringing human issues to the table can help resolve conflict in your personal and professional life. From professional mediators to human resource professionals and those who get the call from friends and family in need, there is something for everyone looking to bring understanding to conflict-driven conversations.
Episodes
In this episode of The Other Chair, author, attorney, trainer, and understanding-based mediator Katherine E. Miller shares how the understanding-based model turns divorce from a fight into an opportunity for insight - helping parties name emotions, uncover priorities, and negotiate clearer outcomes.
Drawing from her book The Emotionally Savvy Divorce Miller offers practical strategies for mediators and couples - from holding a safe...
In this episode Gary Friedman traces the evolution of mediation from a people-centered alternative to a lawyer-dominated process, explaining how courts and legal culture turned voluntary mediation into mandatory settlement practices. He describes the understanding-based model that returns decision-making to the parties, while showing how lawyers and the law can support - rather than control - constructive, creative agreements.
Frie...
Welcome to The Other Chair. Today, we’re exploring a familiar challenge in professional life - workplace conflict. Whether it’s friction between coworkers, breakdowns in communication, or tension between managers and team members, conflict at work can take a toll on trust, collaboration, and productivity.
Our guest is Pat Lau, a longtime workplace mediator, conflict resolution trainer, and co-founder of Intel’s Collaborative Mediat...
On this episode of The Other Chair, we are diving into the intersection of emotional intelligence, mediation, and joy, and how empathy can transform even the most challenging conversations into opportunities for connection.
Our guest is M...
Explore the transformative potential of understanding and navigating conflict in a healthier way. In this episode, Amanda Ripley, a New York Times bestselling author and co-founder of Good Conflict, shares her insights on how conflict can be not just managed but truly transformed.
Join us in examining how personal insights can lead to broader systemic change, especially in educational and journalistic contexts, making strides towar...
In this episode of the Other Chair, guest Eva Kaul explores the fascinating connection between personal and professional conflict dynamics, how unresolved family conflicts can manifest in workplace relationships, and the transformative role of mediation in fostering healthier, more collaborative teams.
Eva is a mediator and trainer specializing in family conflict and workplace mediation with years of exp...
In this episode of The Other Chair, guest Ian Warburg shares two vastly different mediation experiences—each offering a window into what conflict resolution can be, for better or worse.
The first mediation, guided by a CUC-trained mediator, was a journey of healing and mutual recognition. The second, a divorce process managed by a legal-financial team using separate sessions, left wounds and widened divides. Ian’s story is both int...
In this episode of The Other Chair, we explore how legal professionals in New York can integrate mediation into their practice, the path to becoming a mediator in New York, including the required training and next steps for joining court rosters, and how mediation techniques—like looping and understanding the dynamic—can enhance client relationships, improve litigation strategies, and support negotiations with opposin...
In this episode of The Other Chair we welcome guests Cassie Lively, Executive Director of the Center for Conflict Resolution (CCR) in Chicago, and D.G. Mawn, President of the National Association for Community Mediation (NAFCM).
Cassie leads one of the country’s most impactful community mediation organizations, working to provide free and accessible mediation services throughout Cook County, Illinois, while D.G. bring...
In this episode of The Other Chair, guest David Dörken shares his unique approach to conflict resolution, blending legal expertise with Zen principles of mindfulness and non-judgmental awareness. Discover how stillness and presence can transform conflict into opportunities for connection and growth.
Learn practical tips for managing emotions and engaging in direct communication during mediation sessions. David discusses the importa...
In this episode of The Other Chair, guests Judge Raymond Kramer and Sethu Nair from the Center for Creative Conflict Resolution at OATH discuss their role in transforming how conflicts are managed across New York City government, emphasizing community impact and practical conflict resolution strategies.
Together, they explore the frameworks and models CCCR employs, drawing connections to the understandin...
In this episode of The Other Chair, Gary Friedman, co-founder of the Center for Understanding in Conflict, explores the complexities of personal conflicts in today’s ideologically divided society. Through the lens of the Understanding-Based Approach, Friedman discusses how deeply held beliefs, fears, and the “conflict traps” we set for ourselves create divisions not only between groups but also within individuals stru...
In this episode of The Other Chair, guest Lisa Taubenblat, a seasoned psychotherapist and family mediator, shares her expertise in family and couple’s therapy, explaining how her background in psychotherapy enhances her mediation work, particularly with families facing conflict. She also explores essential skills for relationship improvement, the challenges of working with diverse and marginalized communities, and pra...
This episode of The Other Chair guest is Catherine Conner explores the value of ongoing professional development and the importance of refreshing core fundamentals for understanding-based mediators and conflict resolution practitioners, including peer support, continuous self-reflection work, and evaluating prior cases and model application.
In this episode of the other chair, Doctors Paul Natterson and Jeff Stuart join us to discuss the need for new approaches to addressing conflict within the healthcare system in American and how the understanding-based approach and other models are helping them pave the way in an industry where conflict resolution is rarely considered or utilized.
Paul and Jeff are physician leaders and executives with fo...
In this episode of the other chair, Niyonu Spann, founder of Beyond Diversity 101, a workshop that exposes, stimulates, and transforms the dynamics of diversity at the root level, discusses her experience working to advance diversity and liberation as a trainer and facilitator, along with practical advice for how you can be mindful of this work in your practice.
This episode of The Other Chair explores how mediators, especially career practitioners, continue to learn, grow, and refine their skills after becoming established in the field and bringing together people in conflict for many years.
Guest Catherine Conner, director and trainer at the Center for Understanding in Conflict, reflects on 20 years in the field of alternative dispute resolution and steps listeners can take to stay sharp...
Gary Friedman, author, mediator, and co-founder of the Center for Understanding in Conflict, joins The Other Chair to talk about the nuance of understanding-based matrimonial or divorce mediation and the human challenges faced by the mediator and parties that may be unique to other forms of conflict.
From working in war zones to teaching incarcerated persons, Caitlin Meredith has spent more time than most extreme in close proximity to those experiencing extreme conflicts. From these beginnings came a desire to learn how to understand others and herself better while gaining the tools to empower others to find a way through.
On this episode of The Other Chair, learn about Caitlin's journey from learner and practitioner to teacher...
Join Catherine Conner on the Other Chair for a stimulating and informative roundtable discussion featuring industry leader insights from three of the world's most advanced technology firms: Intel, Roche, and SAP.
Panelists discuss how the Understanding-Based Approach to Conflict has helped address human resource challenges while increasing Return on Investment (ROI) in people management systems through mediation programs that media...
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