Whispering Loudly

What’s more important than motivation you might ask? The spark that ignights a great idea and puts a pep in your step? Discipline and the ability to see it though because why the spark is important, it fades but you have to see this mission through and disciple is the key to help you do that and tick off your gaols one by one. 

Here we explore how motivation can be fleeting, while discipline provides the structure needed...

Raising prices in a cost-of-living crisis can feel terrifying, but as Rachel Evans shares in this Workshop Whispers episode of Whispering Loudly, fear-based pricing keeps you stuck in struggle. She breaks down how to shift from emotional decisions to profit-driven strategies, and why understanding your margins is the key to sustainable growth.

Rachel also dives into the hiring challenges many auto repair shop owners face—expl...

Working six days a week for two years straight might feel like the only way to keep your shop alive—but at what cost? In this episode of Whispering Loudly, Rachel Evans, the number one automotive business coach in the aftermarket, tackles one of the biggest questions workshop owners face: How do you move to a four-day work week without killing revenue?

Joined by producer Mel, Rachel shares proven strategies for transitioning ...

In this episode of Whispering Loudly, host Rachel Evans interviews Paul Maric, a prominent figure in automotive journalism and co-founder of CarExpert.com.au. They discuss Paul's journey from a car-loving teenager to a successful entrepreneur, the evolution of the automotive industry, the importance of adapting to electric vehicles, and strategies for effective communication in business. The conversation also touches on consumer tr...

Customer loyalty is great—but is it enough to keep your auto repair shop growing? In this Workshop Whispers episode of Whispering Loudly, Rachel Evans unpacks why repeat clients don’t always guarantee long-term success and why understanding customer attrition is key.

Rachel shares insights on tracking data, maintaining a healthy marketing strategy, and encouraging word-of-mouth in a changing market. She also dives into ...

Let us guess? Someone leaves so you rush to slap together a job add and get it out ASAP because you need the person yesterday!

No, don’t do this, crafting a job add is akin to a work of art these days. Good technicians are in hot demand and you want to stand out to the A grade players, but how do you do this? Listen in for Rach’s solid advice that will have you cheering and attract the right person for your role. Rememb...

When two techs are at each other’s throats and the shop’s booked out but still cash-poor, what’s really going wrong? In this episode of Whispering Loudly, Rachel Evans, the number one automotive business coach in the aftermarket, breaks down the leadership moves and financial strategies every auto repair shop owner needs.

From resetting toxic team dynamics to uncovering where the money’s leaking (hint: it&rs...

In this episode of Whispering Loudly Craig Bales, and Gabrielle Clift discuss the journey of Highfields Mechanical, the challenges and opportunities for female technicians in the automotive industry, and the importance of training and mentorship.

Gabby shares her passion for automotive work and her recent recognition as Capricorn Apprentice of the Year, highlighting the potential for growth and success in the industry.

Whispering L...

What happens when your business can’t function without you? In this Workshop Whispers episode of Whispering Loudly, Rachel Evans tackles one of the most common struggles for auto repair shop owners: creating a business that runs smoothly, even when you’re not there.

Joined by producer Mel, Rachel introduces the One Three One method, a simple yet powerful way to train your team to become solutions-focused instead of rely...

Meet Megan and Adam they haven't always had it together but here they outline the steps they took to turn the business into the flourishing success that it is today! They share their journey of overcoming challenges and meeting the business with where it was at, they discuss the risks they took, the changes they implemented for success, and the importance of mental health in business.

This is a great podcast for anyone on the path ...

Running a successful auto repair business takes more than great technicians—it takes structure, leadership, and systems that stick. In this episode of Whispering Loudly, Rachel Evans, the number one automotive business coach in the aftermarket, shares how shop owners can move from chaos to clarity with simple, effective strategies.

From the shift to online training post-COVID to the power of well-documented SOPs, Rachel ...

You can be turning over a huge amount of money but still be wildly stressed because of all your outgoings and relentless commitments.  Here Rach  focuses on strategies surrounding turnover and profit. She emphasises the importance of financial management and restructuring to ensure business owners are compensated fairly. Additionally, the conversation explores the dynamics of working with family members in a business sett...

There may come a time when you think about cashing in and heading off into the sunset so how much is your Auto Repair Shop actually worth? Here Rach

discusses essential strategies for achieving top dollar for your Auto Repair Shop. Even if you’re not thinking about selling now implementing these strategies will ensure you’re covered for a good return should you ever want to get out. She’ll take you through the hoo...

Auto Data provides essential technical information for mechanics. Here Rach is joined by Brett Engerman, the commercial director of Auto Data Australia and New Zealand. Independent shops often rely on Google, which can lead to errors. Having accurate data can save time and improve customer experience and prevent workshops from missing out on significant profits by the inability to diagnose the need for more comprehensive services. ...

Running an Auto Repair Shop is tricky, let’s face it! If it was easy everyone would do it. Business owners can get bogged down in the  processes though and it’s really important to focusing on what truly moves the needle. Understanding your profit margins is crucial for business success as is ensuring your team is engaged correctly and with purpose. Stay open to change achieve greater success by exploring new ideas...

Here Coach Dean discusses how problems can be viewed as opportunities for growth and share strategies for building resilience, including financial preparedness and the significance of mindset.

Dean says one of the biggest problems business owners face is thinking they shouldn't have problems. Problems are inherent in personal and professional development and you shouldn't have to solve your problems yourself; learn from t...

Here Rach discusses the impact of ego on business decisions, the importance of distinguishing between expenses and investments and how holding onto money out of fear can hinder growth. The conversation also touches on the challenges faced by businesses that struggle with cash flow despite high revenue due to poor management. We consider why it is that many owners that fail to implement systems to support sustainable growth and the ...

Some businesses like sports professionals have all that’s required to win but still they’re held back. Why? Here, Dean Evans discuss the critical mindset required for success in business, drawing parallels between elite sports performance mindset and offers tips to get you there. He explores how understanding failure as feedback, focusing on self-competition, and treating every action as practice can lead to stellar res...

This climate is nothing if not stressful. From interest rate rises to the cost of living stress life is hard enough. We have a solution to streamline your workshop and dilute your stress enter Russell Ayers from Mechanic Desk! Russell discusses the challenges faced by independent automotive repair shops and how Mechanic Desk's software can streamline operations. They explore the importance of efficient software migration, the benef...