Break Point
Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your hosts, Chuck Tomasi and Lauren McManamon, Sr. Developer Advocates. They talk to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.
Episodes
As a developer, demos can be a powerful way to validate your work, get management to make a decision, or even build your band. In this episode, we've got two experts to share ideas how you can make powerful demos
Topics
- 00:00 Welcome/Introductions
- 12:18 Why demos?
- 14:25 The audience
- 17:19 Good demos vs bad demos
- 21:08 Preparation planning
- 28:21 Delivering the demo
- 30:53 After the demo
- 34:32 Contact info
- 35:33...
Our community is very special to us and our software releases bring a lot of innovation. In this episode we combine the two with a live on-stage conversation celebrating our MVPs and Washington DC release.
Topics
- 00:00 Welcome
- 01:21 Intros and Thoughts on Washington DC release
- 04:31 Thoughts on AI
- 07:16 ServiceNow career storiees
- 12:29 Advice for people starting their ServiceNow journeys
- 15:41 Outro
Link...
It's our 100th episode of Break Point and to celebrate Lauren turned the tables and interviewed Chuck.
Topics
- 00:00 Introduction
- 01:59 History of Break Point
- 04:16 Relationship with Siblings
- 06:51 Chuck's Wife, Donna
- 13:09 Conventions
- 16:16 Exploratory Career Path
- 21:11 Story of "The Bowtie"
- 26:43 Battle with Cancer
- 32:36 Knowledge
- 38:57 Lasting Impact at ServiceNow
- 42:15 Finding Passion in a Career
- 45:2...
Flow Designer is one of our most popular features for automating work on the Now Platform - and our Washington D.C. release brings some very nice updates. On this episode, we have one of the key people in charge of its success.
Topics
- 00:00 Intro/Welcome
- 05:33 Flow Designer overview
- 09:17 Why Workflow Studio
- 11:34 FAQs
- 14:35 Support for legacy workflow editor
- 16:08 The roadmap
- 23:18 Advice for newcomers
- 25:01 ...
We talk a lot about low-code tools. Now there's something for pro-coders to get excited about. Today's guests give us more info on what that is.
Topics
- 00:00 Welcome/introductions
- 12:57 SDK Overview
- 18:40 Who is it for?
- 23:25 How it works
- 27:04 Recommendations for using the SDK
- 29:39 Syncing
- 32:34 Security
- 34:31 Supported NPM packages
- 36:41 The roadmap
- 40:23 SDK at CreatorCon 2024
- 42:21 Contact info
- 43:39 ...
Washington D.C. is available in Early Access so get your personal developer instance upgraded and start exploring because in this episode, we're going to share our top 5 favorites from our latest release.
Topics
- 00:00 Intro/Welcome
- 01:39 #5
- 07:26 #4
- 14:21 #3
- 20:34 #2
- 25:19 #1
- 32:12 Outro
Links
Check out the other ServiceNow podcasts.
See omny...
It doesn't matter what your background is - if you're thinking about getting into ServiceNow or know someone who is, we have a story for you...
Topics
- 00:00 Welcome/Introduction
- 08:19 Career transition to ServiceNow
- 09:48 The different programs
- 13:56 Author
- 16:02 Success stories
- 25:40 Career highlight
- 28:28 Words of Advice
- 31:50 Contact info
- 32:29 Outro
Links
To go from ServiceNow Admin to Certified Master Architect is an incredible journey. Our guest today shares his insights on how he made that happen and why.
Topics
- 00:00 Welcome/Introduction
- 06:38 Before ServiceNow
- 08:06 Getting started on ServiceNow
- 09:16 Best part of the job
- 11:02 From admin to CMA
- 13:10 Motivation
- 17:32 The ServiceNow Magician
- 22:03 Career highlight (so far)
- 24:01 Continuous improvement
- 26...
2023 has been quite a busy year for us all. In this episode, we're joined by our fellow dev advocates to go over our own top 5 lists and a quick peek at what we're looking forward to in 2024.
Topics
- 00:00 Welcome/intro
- 02:03 Number Five
- 09:32 Number Four
- 17:34 Number Three
- 24:55 Number Two
- 35:19 Number One
- 47:39 Looking forward
- 50:31 Outro
Links
A glance at a job listing board and a little hard work could lead you to a career, MVP status, speaking opportunities, and even winning a hackathon. Our guest today shares her story.
Topics
- 00:00 Welcome / Introduction
- 07:01 Career Beginning
- 09:05 Passions on the Platform
- 10:02 Growing Alongside the Platform
- 11:28 Knowledge23 Experience
- 15:38 Career Goals and Trajectory
- 17:41 ServiceNow MVP Program
- 19:02 Words...
Our 2023 World Forum conferences and CreatorCon have wrapped up. While I was out, I had the opportunity to speak to a number of terrific people. I invite you to join me as I travel to four cities in four weeks and share their stories.
Topics
- 00:00 Welcome and introduction
- 01:30 Saaniya Chugh
- 04:32 Ram Prasath Thirubalan
- 08:41 Viorica Bolohan
- 11:40 Jerin Thenayan
- 14:37 Carleen Carter
- 18:07 Martin
- 19:18 Raff
- 20...
App Engine is one of ServiceNow's flagship products for low-code and pro-code developers. In this episode, we talk to a VP who can give us a hint of what's coming.
Topics
- 00:00 Welcome/Introduction
- 05:23 App Engine defined
- 06:23 App Engine products
- 07:36 What goes into each release
- 09:37 Gen AI and low-code
- 13:36 Washington D.C. and beyond
- 16:25 New skills required
- 17:47 Changes in developer's world
- 21:01 Com...
Generative AI is all the rage in 2023. Our guest today is here to discuss all the hot features we've got in our Vancouver release.
Topics
- 00:00 Welcome/Introduction
- 08:59 The ServiceNow AI journey
- 10:55 Where to find generative AI
- 20:36 But wait, there's more
- 23:52 Where Gen AI doesn't apply
- 26:54 Governance
- 29:57 The release cycle
- 31:20 Dev skills
- 34:05 The roadmap
- 37:17 Advice for new devs
- 39:24 Contact ...
We know you're working hard to build awesome apps on the Now Platform. Did you know, we've got a contest where you can showcase what you've done and win some prizes? In this episode, we speak with some former winners to get their insights to help you be a contender for the future.
Topics
- 00:00 Welcome/Introductions
- 08:19 The Devvies Defined
- 09:46 The winning application
- 11:28 The submission process
- 13:15 The vide...
There's a lot to consider when you first start building an app or configuring a process on the platform, not least of which is how you are going to test those changes. In this episode, we have two returning guests to help us understand how to navigate those thoughts.
Links
- NowCreate
- LinkedIn: Harshdeep Garg
- NowLearning ATF Micro-cert
- ServiceNow Docs: ATF
- LinkedIn: Raghuveer Moorthy
Check out the other Ser...
Bringing your authentic-self to work can be a very positive experience. In this episode, we talk to one of our MVPs who is not afraid to try new things and is reaping the rewards.
Topics
- 00:00 Welcome/Introduction
- 09:03 Big mistake
- 11:29 Platform passion
- 14:19 The other side of the world
- 16:34 MVP
- 21:29 Belonging groups
- 25:18 Career Highlight
- 26:27 What's next?
- 27:54 Words of advice
- 29:11 Contact info
- 29:47...
Regardless of who you are, you've likely gathered with others for many different reasons and occasions. Sometimes these gathers are effective, and sometimes not. In this episode, we'll be covering a book we recently read with everyone.
Topics
- 00:00 Welcome/Introduction
- 04:06 Purpose
- 08:19 Who
- 10:54 Location
- 15:45 The role of the host
- 28:22 Timelines
- 34:41 What's in it for devs?
- 39:50 Resources
- 40:40 Outro
We've got another legend of ServiceNow joining us today. She's been working on the platform since 2009 and continues to grow her knowledge and her community while still taking care of the family at home.
Topics
- 00:00 Welcome/intro
- 06:12 Life before ServiceNow
- 07:40 Carleen's start with ServiceNow
- 08:38 MVP - sharing and training
- 11:24 CMA and its meaning
- 15:17 The next generation
- 18:38 RiseUp!
- 19:21 Knowledge ...
The Vancouver release is here – at least in Early Availability. Once again we have all four dev advocates to share their favorite features from App Engine, Automation Engine, and Platform – so come on along!
Topics
- 00:00 Welcome/introductions
- 01:22 Our top 5 list of favorite features
- 32:48 Call to action
- 34:08 Outro
Links
With two major ServiceNow family releases per year, it's important to have a playbook when it comes to upgrades. In this episode we've got not one, but TWO subject matter experts who have certainly seen their share of upgrades to share their insights.
Topics
- 00:00 Welcome/introductions
- 04:46 Upgrades in the early days
- 11:30 Upgrade improvements today
- 17:57 Products requiring more focus on upgrades
- 20:59 When thin...
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