Startup for Startup - Global ⚡ by monday.com

What happens when successful companies face a game-changing technology that rewrites the rules? This is the third episode in our series on how AI is reshaping and rebuilding monday from the inside out. In this episode, monday co-CEOs Roy Mann and Eran Zinman join Darya Wertheim to talk about the practical challenges of managing organizational change when the technological landscape shifts.

In the second episode of our series on how AI is reshaping monday.com, Darya Wertheim hosts Roy Mann and Eran Zinman, the company’s co-founders and co-CEOs. They discuss the most dramatic turning point in software since the invention of the personal computer. While software over the last 20 years primarily served as a tool to document work done elsewhere, today AI allows software to take center stage ...

The impact of AI is unfolding in real-time, and no one has all the answers yet. At monday.com, the transition didn't happen overnight; It began with early excitement, moved through a period of learning and adjustment, and led to the realization that our previous frameworks required a fundamental shift.

This episode marks the beginning of a series where we share the internal changes happening at monday.com right now, documenting the...

Every startup wants attention, but most struggle to create content that actually drives business growth (not just likes). So how do you make content work for your startup? Adva Shisgal sat down with Nuseir Yassin AKA Nas Daily — the creator behind 68M+ followers and two successful companies—to break it all down.

You can also watch a video version of the episode on Youtube 

 In this episode, we cover: 

The current geopolitical situation in Israel brings quite a few challenges for startups wishing to raise money. These challenges become even more significant when they involve foreign VCs who may need help understanding the situation, making the way startups communicate with them even more critical. 

In mid-November, we held an event where Daria Wertheim interviewed Shuli Galili from the UpWest Fund, Jacques Benkoski from U.S...

Why is it important for CS & AM to work together? What can this cooperation allow us as a company? 

Customer retention is one of the most, if not the most, important abilities for a company. It becomes even more important in a time when markets are changing, and companies are re-evaluating their expenses and making sure every service they use is at the core of their business - not a nice to have, but a must-have.

Let's talk about SaaS metrics in 2023.

The last few years have turned the tables for many startups, and have also changed the way the market, and investors in particular, have evaluated startups. As part of this, many of the metrics we have worked with until then - such as ARR or CAC, have become much less relevant. The market wanted to focus on profitability and efficiency and had to find new metrics to support this.

In thi...

A discovery call is fundamental to any successful sales cycle. Looking at the more simple definition of it, a discovery call is the first conversation with a potential customer after they’ve shown initial interest in our product. It’s basically our chance to get to know the customer and see if we're a good fit for them, and, in return, if they're a good fit for us.

But there’s is a lot more to a successful discove...

How do you build a product that people will want to share with each other? What do you do when you have two weeks left until your runway ends? How do you know that pivot is the right thing for your startup? Back in 2015, Joe Thomas and his fellow co-founders held a meeting where they each pitched three startup ideas. They spent the next eight months striving to develop a video-based product for customer feedback but unfortunately, ...

Why have we decided to build a startup within monday.com? What makes a founder that closed their company want to start a new one within an existing company? And how does the integration between the two companies work? 

How many of the big companies you know have started within other companies? Gmail started within Google, Atlassian has companies with a different brand like confluence, and most other examples related to compani...

There is a number of important points in an employee’s life at a company. The most crucial one is probably the onboarding. a good onboarding experience can improve the employees’ retention by 82%, and their performance by 70%. It puts a lot of weight on this process - that many companies struggle with.

By working right with a few tools, you can improve dramatically the onboarding to your team. In this episode, we’...

In the age of technology, careers shift all the time. A programmer can wind up in product management. A content writer can find their passion for design and become a graphic designer. More and more, we’re becoming comfortable switching career paths, and like any new practice, there’s a name for it: job crafting. Though job crafting is all the rage at the moment, not every company - or manager - embraces the idea—a...

 “Well done!” “Err, good job.” “It’s sufficient.” For both the giver and receiver, feedback can feel daunting. As a manager, you face quite a few challenges: you don’t want to be so slight-handed that the team member doesn’t know what to improve or how, but you also don’t want to come across as cold and demotivate the person, or equally as undesirable,  causing a...

Having a bunch of great team members doesn’t guarantee team success. Your team needs to be able to run smoothly and independently, effectively collaborating with each other without needing constant reassurance. Vitali Margolin learned this lesson the hard way when he realized that as a CTO of a small startup, his team wasn’t capable of making decisions and moving forward without asking for his permission on every single...

The hiring manager has a lot of responsibility: they define their precise hiring requirements, take part in interviews, and most likely - create a home assignment for candidates. After this whole process, they provide a retro look to improve the hiring process.

Absurdly, most hiring managers lack this expertise. We answer a few questions around how hiring managers can become stronger at one of the most crucial aspects of their role...

Ask five Heads of CS the following questions and you may end up with five different answers: how do you define KPIs for CS teams? How can we make sure the KPIs cover all of our goals?

In CS, a well-defined KPI can boost revenues, while inaccurate metrics can shift the focus from what’s important. 

This week Darya Wertheim spoke with Head of High Touch Customer Success, Tom Ronen, and Head of Client Services, Nir Fogel, a...

Quick, describe your company culture in six words. Got it? We’ll go next: ownership, inclusion, product-centric, customer-centric, impactful, and speed. When starting the company, monday.com’s founders, Eran Zinman and Roy Mann, chose these attributes to guide their company culture. Well, it definitely sounds good - but does that still stand today?

Creating company culture is one hell of a challenge, and in this SFS Tal...

What does ‘making an impact’ really mean? In this episode, we explore how to make a meaningful impact, analysis paralysis, and why making mistakes can be a good thing. Tune in for one of our most exploratory episodes yet!

"Impact" is a startup buzzword, but it’s harder to know what that looks like in practice. We define impact as using our technology, talent, and teamwork to improve a situation or solve an issue. ...

What are the challenges in keeping things in-house? How to decide which project should be outsourced, and which shouldn’t be? And how can we choose a vendor wisely?

At monday, we kept everything in-house since the very early days of the company. Developers, designers, customer experience representatives, marketing associates and managers, video creators - everything. This policy proved itself, but as the company grew, maintai...