Pharmacy Innovators Podcast
At the Pharmacy Innovators Podcast, we talk with innovative people who are going “off script,” finding new and better ways to optimize pharmacy for hospitals and health systems. Each episode provides timely and useful insights into how to transform healthcare through pharmacy.
Episodes
For years, Jim Jorgenson has been the one asking the questions. This time, we turned the mic around.
In this special episode, Jim steps into the guest seat to reflect on a remarkable career devoted to advancing health system pharmacy—and the people, experiences and lessons that shaped him along the way.
It’s a conversation about leadership, purpose, relationships and a legacy that reaches far beyond professional accompl...
Specialty pharmacy is evolving faster than ever, making it increasingly difficult for health systems to protect margins and drive sustainable growth using historical reports alone. In this episode, host Jim Jorgenson is joined by Joe Cesarz, Chief Client Success Officer at Visante, and Angie Amado, Senior Vice President, Client Services at Visante, to discuss why health systems can no long...
Halfway through 2026, one trend has become impossible to ignore: health systems are beginning to split into two very different camps.
Some are playing defense—focused on reimbursement pressures, Medicaid shifts, workforce challenges, and tightening margins. Others are taking an opportunistic approach, using these same market forces to expand specialty pharmacy, strengthen infusion services, optimize 340B, and position pharmac...
What does it take to turn pharmacy into a true enterprise asset? In this episode, host Jim Jorgenson is joined by Derek Imars, Executive Director of Pharmacy Supply Chain at IU Health, and Steve Rough, Chairman at Visante, to explore how pharmacy supply chain is evolving—from managing drug shortages to enabling growth in infusion and...
In this episode of Innovators Podcast, host Jim Jorgenson speaks with Dr. Sam Wetherill, VP and Chief Pharmacy Officer at Penn State Health, about his journey from Penn State pharmacy student to health system leader and how his 22 years of Army service shaped his leadership approach.
They also discuss Penn State Health’s strategic priorities, the evolving role of pharmacy within health systems, and the importance of the 340B ...
In this episode of Pharmacy Innovators, host Jim Jorgenson sits down with Jim Jacobsohn, Chief Growth Officer at Visante, and Joelle Hall, Director of Infusion Strategy, to explore how infusion services are becoming a strategic lever for hospitals and health systems. The conversation highlights how shifting care delivery models, increasing consumer expectations, payer pressures, and new market disruptors are reshaping infusion stra...
In this episode, Jamie Leonard shares her journey from clinical pharmacist to Director of Pharmacy at Benefis Health System in Great Falls, Montana. She oversees pharmacy operations across the continuum of care, including acute care, cancer and infusion centers, long-term care, critical access hospitals, and Benefis’ 340B program.
Jamie discusses the unique challenges of serving a largely rural and government-payer-heavy popu...
In this episode of Ask the Innovators, Jim Jorgenson sits down with Visante’s Angela De Ianni, Managing Director, and Nivedha Poondi, Consultant, to unpack the rapid changes happening across the 340B program. From the transition to a rebate model to the ongoing challenges around DSH eligibility, our guests break down what these shifts mean for covered entities and share practical advice on how hospitals and health systems can...
In this episode of Pharmacy Innovators, host Jim Jorgenson sits down with longtime friend and colleague Dr. Dawn Moore, Vice President of Pharmacy at Community Health Network in Indiana. With a career grounded in both strategy and service, Dawn shares her journey through health system leadership, her approach to ambulatory pharmacy growth, and the ways she's navigated competitive pressures in specialty and infusion care.
The conver...
In this episode of The Innovators Podcast, host Jim Jorgenson is joined by pharmacy revenue cycle experts Maxie Friemel and Tim Miller to explore the often underestimated, and increasingly critical, world of pharmacy finances. The conversation goes well beyond billing, diving into key issues such as prior authorizations, denials, biosimilar adoption, charge structures, and payer audits.
For hospital and health system leaders, the p...
In this episode, host Jim Jorgenson sits down with returning guest Dr. Alex Varkey to discuss big changes—both personal and professional. Since his last appearance, Alex has completed his term as President of the American Pharmacists Association (APhA) and made a major career move, leaving a successful role in health-system leadership to join Visante.
Alex shares what motivated his transition, what it’s been like stepp...
In this episode of the Pharmacy Innovators Podcast, host Jim Jorgenson is joined by two powerhouse voices in the 340B space: Kristin Fox Smith, Visante’s own 340B expert, and Ted Slafsky, Publisher & CEO of the 340B Report.
Together, they dive into the latest political and regulatory shifts shaking the 340B landscape — from new Congressional leadership and pending legislation to the major reorganization of HHS...
In this episode, host Jim Jorgenson talks with Dr. Brianne Bakken, PharmD, MHA, Associate Professor at The University of Iowa College of Nursing, about the National Pharmacist Workforce Study (NPWS) and its impact on pharmacy. They explore key findings on burnout, job satisfaction, and staffing shortages, as well as how AI, telepharmacy, and policy changes are reshaping the profession.
Dr. Bakken discusses her award-winning 2019 p...
In this episode of the Pharmacy Innovators Podcast, Visante CEO Steve Rough and President Phil Brummond dive into Visante’s Top Ten Issues Facing Health System Pharmacy in 2025. This insightful discussion covers key topics such as alternative payment models, revenue cycle optimization, centralized medication access, and more—critical areas shaping the future of pharmacy practice.
Join them as they explore how to advoc...
In this episode, we address audience-submitted questions about the 340B Program with Kristin Fox Smith and Sean Hall, two leading experts from Visante. Topics range from potential legislative changes and manufacturer rebate models to operational challenges and future program expectations. Whether you’re a healthcare professional or simply curious about the 340B Pr...
In this episode, we’re joined by Dave Hager, Managing Director at Visante, and Lynn Thoma, Senior Director at Visante, as they share their key takeaways from the ASHP Midyear Conference.
Dave and Lynn dive into the major themes shaping pharmacy practice, highlight perspectives that challenged or inspired them, and discuss how the conference content aligns with the current trends and challenges facing the industry.
Don&rsquo...
In this episode, host Jim Jorgenson welcomes Dr. Jenna Swindler, Vice President of Pharmacy Services at McLeod Health System in South Carolina. Dr. Swindler shares her career journey and provides an overview of McLeod Health’s pharmacy operations. The conversation dives into the critical role of "systemness" in multi-hospital organizations, highlighting how McLeod defines and implements this concept, particularly in pharmacy ...
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