Multifamily Matters
Multifamily Matters is the only one-hour weekly broadcast radio show in the nation that is solely dedicated to multifamily industry operations. Listen to industry experts and icons discuss in-depth timely topics that are important to operating multifamily assets.
Episodes
A conversation with longtime multifamily industry veteran, he is a multifamily media icon, and the Chairman of the Multifamily Innovation Council, the fabulous Patrick Antrim, also the Founder and CEO of Nectarflow… discussing how AI tools like ChatGPT are transforming the renter journey, why operators must shift from SEO to AEO, how to stand out in a sea of identical marketing, and how AI can scale authenticity while s...
A conversation with longtime multifamily industry veteran and industry thought leader, the amazing Ken Doble, the Founder of Quantitative Realty Capital... discussing how the "full but failing" mindset masks early signs of trouble like stagnant rents, aging rent rolls, and deferred maintenance, plus how lazy ownership, misaligned management, and poor leasing practices create a slow-motion collapse—and what it takes to re...
A conversation with a longtime multifamily industry veteran and industry thought leader, the amazing Lori Snider, Director of People Operations with Redpeak… discussing what today’s multifamily managers need to succeed, how leaders can better support and grow them, and practical strategies to overcome roadblocks like a lack of time, planning, or alignment to ensure they continue developing into high-impact leaders.
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A conversation with longtime multifamily industry veteran, the fabulous Brandon Hammond… discussing how investing in your teams drives resident satisfaction, NOI growth, and sustainable operations, with insights on aligning service with strategy, solving root problems effectively, and leading at the intersection of people, tech, data, and purpose.
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A conversation with a leading supplier partner to the multifamily industry, the fantastic Mo Hussein, the CEO of Balanced Asset Solutions… discussing where automation delivers the biggest impact in multifamily operations, how to avoid automating the wrong tasks, and what separates top-performing operators who use technology to create clean data, scalable processes, and consistent results.
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A conversation with a longtime multifamily industry veteran and a leading multifamily thought leader, the awesome John Griggs, the Co-Founder & Co-CEO of Presidium… discussing capital constraints in today's financing climate, the domino effect of distress on deal flow and operations, municipal roadblocks to development, and why North Texas may outperform other metros despite ongoing challenges.
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A conversation with a longtime multifamily industry veteran and a leading multifamily consultant, the fantastic Tasha Koopman... discussing how the post-COVID business model, delayed developments, and budget shortfalls are reshaping multifamily, with practical tips for operators on cutting costs, boosting occupancy through grassroots marketing, and building community with creative strategies like photo ops, crawfish boils, and scen...
A conversation with a wonderful supplier partner to the multifamily industry, Mark Fiebig, the Founder and CEO of payscore, and Tony Sousa, the Founder of Sousa Consulting… discussing how automating income and ID verification compresses the lead-to-lease timeline, reduces vacancy loss, enhances ease of use for prospects and onsite teams, and drives faster, more accurate leasing decisions without sacrificing fraud prevention.
A conversation with a longtime multifamily industry veteran and a leading utility management practitioner in the multifamily industry, the fantastic Mary Nitschke... discussing the current state of recycling and composting regulations, the disconnect between resident sustainability values and actions, and practical solutions to combat illegal dumping, reduce contamination fees, and uncover hidden waste hauling costs in multifamily ...
A conversation with a fantastic supplier partner to the multifamily industry, the amazing Henson Orser, the CEO & Co-Founder of Two Dots... discussing AI's real-world impact on fraud detection and leasing risk, how post-COVID bad debt is being driven by fraud more than hardship, the evolving tactics of fraudsters in multifamily, and how operators can balance strong fraud controls with maintaining high occupancy.
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A conversation with long-time multifamily industry veteran and a nationally sought-after speaker, the fantastic Mindy Price, the Founder and Chief Why Officer of Inside The Why – Speaking and Consulting... discussing the uncomfortable mirror, stop saying it's fine, and how to reset leadership.
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A conversation with a wonderful supplier partner to the multifamily industry, the fabulous Katie Ritter, the National Director with Widewail...discussing Widewail's 2025 Voice of the Resident Report, created from one million Google reviews...what both the positive and negative reviews indicate about the current state of the multifamily industry.
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A conversation with a longtime multifamily industry veteran, the fabulous Cara Laisure...
Discussing toxic culture within an organization, how to put people first and why it matters, the steps necessary to rebuild culture, and how to sustain a people first culture.
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A conversation with a multifamily proptech expert and a sought-after national speaker, the awesome Dom Beveridge, Principal with 20for20... discuss the results of the annual 20for20 Survey for 2025 and what it means for the multifamily industry going forward.
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A conversation with longtime multifamily industry veteran, the awesome Shannon Gammie, Vice President with New Earth Residential, and a fabulous supplier partner to the multifamily industry, Mark Fiebig, the Founder & CEO of Payscore… discussing the impact of verifying income for prospective residents, how to make the process easy, the importance of ensuring that all data collected is protected and sa...
A conversation with longtime multifamily industry veteran, he is a multifamily media icon, and the Chairman of the Multifamily Innovation Council, the fabulous Patrick Antrim, also the Founder and CEO of Nectarflow…discussing what are AI Agents, their impact and how they can enhance multifamily property management and the resident experience.
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A conversation with a longtime multifamily industry veteran, the amazing Dena Costello, Founder & Chief Consultant with Moxie Consults…discussing operational inefficiencies in multifamily property management that often stem from a disconnect between corporate teams and site-level operations. Dena offers some solutions to help align goals.
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A conversation with a multifamily proptech expert and a sought-after national speaker, the awesome Dom Beveridge, Principal with 20for20... discuss the results of the annual 20for20 Survey for 2025 and what it means for the multifamily industry going forward.
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily industry veteran. who is a nationally sought after speaker and educator. He is the host of the video podcast BEYOND THE WORK: Tales in Multifamily Maintenance, which is powered by the Multifamily Media Network and can be found on all major podcast platforms, the amazing Chris Caramanica, Director of Facilities, with WinnResidential. Discussing the current perception of maintenance tec...
A conversation with two longtime multifamily industry veterans, Eric Freedman, the CFO and Partner at Coastline Real Estate Advisors and Mo Hussein, the CEO of Balanced Asset Solutions… Discussed how to respond in the multifamily industry to natural disasters from tragic wild fires to hurricanes and how to handle these types of business disruptions.
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