Technology Simplified

Are you experiencing dropped calls or missing calls that people insist they've made to you? Tune in to our latest episode to uncover potential reasons behind these issues.

Welcome to Technology Simplified! Will Slappey, CEO of IT Voice, and resident telecom expert, James Lansford, explore the dynamic landscape of telecom regulations. In this episode, we unravel the FCC's role in combating spam calls and the ...

The right cyber insurance policy can be your fortress against digital disasters. This episode dives deep into the ever-evolving world of cyber insurance. We asked listeners what questions they had about cyber insurance and compiled the most popular to ask special guest Mike Roman 

In this era of interconnectedness, we're all vulnerable to cyberattacks, whether you're a multinational corporation or a solo entrepreneur. 

In t...

An MSP can offer you more time to focus on the operational aspects of your business, but choosing the right one can seem intimidating.  

Join our host Will Slappey and guest Josh Crago, experienced Technology Consultant, as they discuss choosing the right Managed Service Provider for your business. There’s much more to hiring a managed services provider than the bottom-line.   After all, a good MSP is not just a provider but a partn...

Welcome to Technology Simplified, your ultimate guide to navigating the ever-evolving landscape of technology. In this engaging and informative podcast, we demystify the complexities of cybersecurity and bring you the latest insights, trends, and best practices to safeguard your digital life. 
Join our host Will Slappey and guest Tina Forrest, seasoned cybersecurity professionals, as they take you on a captivating journey throu...

Innovative technology is changing the way we all look at the business phone system. No longer is it a device that simply sits on your desk to make a call. This new tech has led to looking at phones in a different way.   
So today we are going to look at phones as the new MVP: Message, Video, Phone.  And every office can benefit from these new methods of communication.  
Creating the perfect customer experience often starts ...

The vCISO serves as a trusted advisor to  businesses executive leadership team, helping them make informed decisions about cybersecurity risks and strategies.  In this episode, Will Slappey sits down with Tucker Green, as he describes his role as a vCISO (Virtual Chief Information Security Officer) for Vala Secure. Tucker is a remote cybersecurity expert who provides strategic guidance and leadership to an organization's cyber...

On this episode, Will sits down to speak with James Webb, the Director of Cybersecurity and Technology at Vala Secure.  Vala evaluates security layers from an adversarial party approach, simulating full-spectrum cyber-attack tests to breach the environment, access data and compromise accounts.  Red Team exercises expose risks by acting  just like a criminal-doing whatever it takes to get into your network. James has been in IT over...

A huge security risk can occur when using hardware that is no longer supported.  Organizations currently using Server 2012 servers should begin planning, budgeting, and strategizing around how they will address their server environment. In this episode, we cover what the end of support for Server 2012  means and steps you can take now to prevent encountering problems in the future.  

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Recently guest host Scott Curtis sat down with IT VOICE CEO, Will Slappey, to discuss all the ways the business phone system has changed over the years. Will began his career at IT Voice at the age of five, sweeping warehouse floors and refilling the coke machine out back. Since then, he’s held just about every position in the company. This allowed him to learn the full nature of the business, from sales to accounting to operations...

Cloud services have really evolved in the last 5 to 10 years. Cloud services are flexible, scalable, and secure. You have the advantage of choosing the services you need, exactly when you need them. A predictable cost structure helps with no surprises planning. Cloud computing gives you the ability to hand off the parts of your organization related to IT infrastructure, and let pros deal with that while you concentrate on your busi...

Microsoft 365
Welcome and thank you for listening to episode five of Technology Simplified – Tech Talk Everyone Questions about Microsoft 365? We have answers. Also tips and tricks to use this awesome software to make your day easier.   Microsoft has made some substantial changes recently to its most well-known product stack-Office 365. Sometimes change is a good thing! In this episode we will explore some of the improvements a...

Data Backup-What it is and Why it is Important.
Welcome and thank you for listening to episode four of Technology Simplified – Tech Talk Everyone Can Understand. Disaster can come in many different forms-from hardware failure to a burst pipe to ransomware. When it comes to your business data, an ounce of prevention is worth a pound of the cure. Data reconstruction can be incredibly expensive and there is no guarantee you can r...

Welcome and thank you for listening to episode three of Technology Simplified – Tech Talk Everyone Can Understand. People who take any form of electronic payment are subject to PCI Compliance. In this episode Will Slappey and special guest Frank DeBenedetto discuss the importance of PCI compliance. Listen in to find out how to know if you are compliant, and ways to patch security holes in processing that can lead to fraud.