Straight Talk – an ISSA Podcast

Straight Talk – an ISSA Podcast

Straight Talk, an ISSA podcast, presents a curated playlist of the hottest topics facing the cleaning industry today—from health and safety to infection prevention to innovative products to business development and much more. ISSA, the worldwide cleaning association, brings together the top experts and decision makers give our listeners and members the most up-to-date information for their businesses.

Episodes

October 5, 2026 • 17 mins

Is your business ready for extreme weather? Preparation involves employee safety, buildings, vehicles, equipment and the customers and suppliers you depend on.

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More than 600 exhibitors will fill the Mandalay Bay Convention Center in Las Vegas when the expo floor at ISSA Show North America opens on Nov. 17. 

For someone who manages cleaning in a hospital, or wants to win that work as a contractor, tracking down the companies that actually serve healthcare can eat up most of a day.

ISSA Healthcare plans to make that search a lot shorter. At this year's show, which runs Nov. 16-19 with ex...

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The format ISSA Healthcare has refined over nine years of U.S. summits is heading overseas. 

On Oct. 7, 2026, the day before the ISSA Cleaning & Hygiene Expo opens at the Melbourne Convention and Exhibition Centre, ISSA Healthcare hosts its first Healthcare Surfaces Forum in Australia.

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Your marketing isn’t delivering. Should you spend more on ads, make videos, update your website or figure out AI search? 

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September 23, 2026 • 17 mins

Employee turnover is more than a staffing inconvenience—it can quietly erode a cleaning company’s profitability.

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After a mold or water-damage remediation job wraps up, someone has to decide whether the space is clean. For Raj Manickam, CEO of SteamMaster Restoration and Cleaning in Colorado's Vail Valley, that decision should never rest with the company that did the work.

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September 22, 2026 • 20 mins

John Swigart has spent nearly three decades building a career at the company his grandfather founded, and this year he added two significant titles to his name. 

In April 2026, he added CEO to his letterhead, in addition to serving as company president for 15 years at Spartan Chemical Company, a Maumee, Ohio, manufacturer of cleaning and sanitation solutions. 

In November, he steps into the role as the 2027 ISSA president, ...

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September 22, 2026 • 13 mins

The cleaning and restoration industries continue to struggle with recruiting, retention and finding dependable employees. Yet one potentially valuable group of workers is often overlooked—people with disabilities and others who face barriers to employment.

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Allan Industries is testing what automation looks like on the ground floor of a union town. At a newly built commercial property on Market Street in Philadelphia, autonomous vacuums and a robotic scrubber now work alongside the company’s union cleaning crews, taking over the long hallways and open lobbies that used to eat up hours of every shift.

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September 17, 2026 • 10 mins

Accountability comes easily when the conversation centers on employees, supervisors and frontline managers. Expectations get set, performance gets tracked, and someone steps in when results fall short.

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What does the future of advocacy look like for the IICRC and the industries it serves?

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At The Experience Convention & Trade Show in Las Vegas recently, three physicians spent their days talking not with patients but with carpet cleaners and disaster restoration contractors. 

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September 14, 2026 • 16 mins

What happens when a cleaning employee reports harassment—and is your company prepared to handle it correctly?

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September 1, 2026 • 12 mins

It’s time to give the next generation the opportunity—and freedom—to lead.

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When a hurricane makes landfall, a tornado tears through a community, flooding overwhelms a town, or a wildfire forces thousands to evacuate, restoration contractors often arrive ready to help—but long before that first truck rolls in, an enormous communication network is already hard at work.

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August 24, 2026 • 12 mins

What did it take to bring two distribution giants to the same table? This is the inside story.

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Collecting 5-star feedback is the easy part. Putting it to work is where most cleaning and restoration companies stop short.

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Why do so many business owners dread conversations about accountability? The answer may surprise you. 

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August 19, 2026 • 14 mins

Hiring employees is hard enough. Doing it without an HR department can feel nearly impossible.

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Most facility teams can say how much soap a building goes through in a month. They can pull cleaning frequencies, towel usage, service calls, and complaint logs. What almost none of them track is whether the person who walks into the restroom can finish washing their hands and get back out the door without touching something.

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