The SharePoint Helpdesk

The SharePoint Helpdesk

There is a TON of coverage out there about the technical aspects of SharePoint, but I want to talk strategy (with a side of tech). #sharepoint #m365 #office365 #teams #msteams

Episodes

February 17, 2026 28 mins

Send a text

I'm constantly thinking about the AI solution for the enterprise. Like what does that look like? I don't think I've found the answer yet, but I'm getting closer. 

I see the power it brings for individuals, but how does that scale for the organization? Efficiently and safely? 

Griffin Lickfeldt, my guest today, gives me a glimpse into how we can actually make this happen. Tune in to hear all about it! 

#T...

Mark as Played

Send a text

#TackleBox🥡

SharePoint permissions are confusing. I don't expect the average user to understand how they work, but in this episode I take the time to explain it. 

After you're done listening, you won't feel so confused anymore. Promise. 

#Announcements📢
Check out my series, Did you know SharePoint could do that? - On TikTok and On YouTube. I'll be starting a new one soon. I don't know what it&...

Mark as Played
February 3, 2026 29 mins

Send a text

#theTackleBox🥡

Why aren't you tracking your KPIs in SharePoint? Did you even THINK you could use SharePoint to track your KPIs? I break down why this is something you might want to consider and the benefits. 

#LinkedInLove❤️
This week, I shouted out Drew Tattam for all the good Power Platform information she posts to LinkedIn (like this). Check out her YouTube channel. Here's the video I mentioned where she ...

Mark as Played

Send a text

#theTackleBox🥡

Do you understand the need for MSPs? 

If the answer is yes, then you should understand the need for a SharePoint agency. An external team that handles ALL your SharePoint needs. 

Tune into the episode to hear me make my case. 

#LinkedInLove❤️
This week, I shouted out Christopher Centofanti for his comment on my post about my top 5 CliftonStrengths results. He pointed out how 3 of our top 5 strengths overl...

Mark as Played

Send a text

#TheTackleBox🥡
Email is great for conversation. It’s terrible for managing processes that repeat, have deadlines, or require shared ownership. 

I was a little annoyed by an RFP (Request for Proposal) I saw recently. It asked respondents to "please send all questions" to a specific person's email address! I had a whole different episode planned, but I was so fired up about this, I had to change course. 

...

Mark as Played

Send a text

#TheTackleBox🥡
In this episode, find out where SharePoint fits in with the roles inside your organization, hiring people for those roles and what to do when people leave those roles. 

#LinkedInLove❤️
This week, I shouted out Selicia Williams for the comment she left on this post on LinkedIn. It was a great discussion about 3rd party tools vs Microsoft 365 options for project management. 

#F...

Mark as Played
January 6, 2026 36 mins

Send a text

#TheTackleBox 
This week, I'm going to break down the three components of SharePoint. It's the three pieces that, when put together, make up SharePoint. The ENTIRETY of SharePoint. 

It's true...the whole tool is made up of three components. 
 
#LinkedInLove
This week, I shouted out a SharePoint content creator. Her name is Liza Tinker. She runs Simply SharePoint. You can find her on Linked...

Mark as Played

Send a text

Summary
In this episode of The SharePoint Helpdesk Podcast, I sit down with Carol Klocek, CEO of the Center for Transforming Lives (CTL) in Fort Worth, Texas. Carol shares her powerful journey from a challenging upbringing to leading one of the most impactful nonprofits in Texas. Together, we explore the trauma-informed work CTL provides for women and children, their recent move into a state-of-the-art facility, and...

Mark as Played

Send a text

Jazmen Jackson has entered the building...and she wants to rewire the way we think about the term "Strategic Planning". Actually, she wants us to stop using the term. When the episode was over I immediately started updating what I considered my business strategy and you will too, I promise. At minimum, you'll give your strategy a review. 

Tune in and let me know what you found valuable. 

My number one takeaw...

Mark as Played

Send a text

The Tackle Box: Chief Operating Officers should find them a SharePoint SME and marry them. Or maybe just form a really good business relationship with them. 😊 

In this episode, I read through the responsibilities section of a job announcement I found on LinkedIn. It’s from a company called Latinx Talk Therapy.  I broke down how SharePoint can support each bullet point. 

If you’re a COO at an organization that uses Microso...

Mark as Played
February 4, 2025 58 mins

Send a text

I think every Project Manager should be using SharePoint. Specifically, if you work at an organization that pays for the Microsoft 365 suite. Believe me...it's a GAME CHANGER. 

In this episode, I sit down with Misty Durham, a Project Manager specializing in Digital Transformation, to explore how SharePoint can be a game-changer for project managers. With 15 years at a Fortune 50 tech company, Misty has led organizati...

Mark as Played

Send a text

The Tackle Box 🥡
Please stop torturing your employees with emails. Especially emails that are considered announcements aka news. 
Instead, use your intranet. Use your SharePoint based intranet to publish these announcements. 

Tune in to hear 7 reasons why this just makes sense.  

#LinkedInLove ❤️
I shouted out Anthony Bennett this week. We connected on TikTok, but eventually LinkedIn. He hung out on ...

Mark as Played

Send a text

The Tackle Box 🥡
If you create Weekly Status Reports (I'm looking at you...Executive Admins and Assistants...Virtual Assistants too 👀), then this episode is for you. I go into detail about how you can automate your status report (a little technical, but not too bad). More importantly, I move into the "WHY". 

I give three reasons WHY you should automate your Weekly Status reports. 

I...

Mark as Played

Send a text

A few weeks ago, I shouted out Constance Jackson on my segment, LinkedInLove. Today, she joins the show to give us a run down on how her mind works and how she got to where she is today.

She talks about her move from Florida to Washington and what that did to her mental state. She tells us why she was given an honorable discharge from the military without serving ONE day!

We learn why her first real jo...

Mark as Played

Send a text

#TheTackleBox
There are other POWERFUL tools inside the 365 suite that work GREAT with SharePoint. Tune in to find out what they are.

#LinkedInLove
This week, I shouted out my guy Mac Laubscher. He's the guy behind the #SocialSaturday LinkedIn audio room that runs every Saturday.

#FanMail
This week, instead of relying on just the Buzzsprout fanmail link, I pulled some love from TikTo...

Mark as Played

Send a text

#TheTackleBox
We all have to collaborate with users outside of our organization. It's a MUST.
A SharePoint site is a GREAT way to collaborate with these folks. Can you imagine? All the things I talk about...can you imagine being able to do that with folks outside of your organization?! It would bring your collaboration to the next level!

The issue is...Microsoft doesn't make it easy...or simpl...

Mark as Played
November 12, 2024 15 mins

Send a text

The Tackle Box 
I just ranted for 15 minutes about why you need to stop slackin

#LinkedInLove
No LinkedInLove this week. Back next week tho 

#FanMail
No fan mail this week. 

#TheConnect

I'm on LinkedIn sharing tips on a regular basis.

I'm doing the same on TikTok! I'm having fun. Gimme a follow!

I'm on IG, FB and Threads too.

Don't forget about YouChube!

#Announcements

Go to SharePointFreebie....

Mark as Played
November 5, 2024 35 mins

Send a text

The Tackle Box 🥡
Your onboarding process needs help, but you don't know what you don't know. You don't know where you might need help and you don't know if you have the tool(s) to support it. No worries. I'll get you taken care of in this episode. 

I broke down various parts of your onboarding process that would benefit from some SharePoint love ❤️

#LinkedInLove 🫂
I shouted out ...

Mark as Played
October 29, 2024 24 mins

Send a text

The Tackle Box: You're still not sold on the extreme power a SharePoint site gives you. Or maybe your boss isn't sold. Maybe a co-worker?
Well this episode is for that person that still isn't sold on the magic.
I drop 5 ways you can use a SharePoint site. Tune in...and THANK YOU for listening.

#LinkedInLove
I shouted out Misty Duram this episode. She loves to nerd out about SharePo...

Mark as Played
October 22, 2024 23 mins

Send a text

MAJOR Issue: One department has information they manage. Another department has related information that they manage. And even though, they manage similar information, they don't talk to each other...for whatever reason🙄

This episode covers THREE reasons why you need to have a SINGLE SOURCE of the truth. Tune in to level up.

#LinkedInLove
I shouted out Jessica Castillo on this episode because...

Mark as Played

Popular Podcasts

    How do the smartest marketers and business entrepreneurs cut through the noise? And how do they manage to do it again and again? It's a combination of math—the strategy and analytics—and magic, the creative spark. Join iHeartMedia Chairman and CEO Bob Pittman as he analyzes the Math and Magic of marketing—sitting down with today's most gifted disruptors and compelling storytellers.

    Eye On College Basketball

    CBS Sports’ official college basketball podcast is the most entertaining and informative of its kind. Gary Parrish and Matt Norlander bring the sport into your ears at least three times per week with commentary, reporting, insider information and statistical analysis throughout college basketball all year long.

    The Questlove Show

    The Questlove Show builds on the award-winning Questlove Supreme podcast, bringing listeners into intimate, one-on-one conversations with peers, influences, and friends. Hosted by Ahmir “Questlove” Thompson, each episode uncovers the unexpected — from morning rituals and hidden talents to the art and experiences that shaped a guest’s journey. Sometimes playful, sometimes profound, always curious, QLS offers rare insight into leaders in music, film, television, comedy, literature, mental health, and beyond. It’s a fresh, unpredictable spin from a trusted source — a place where randomness is encouraged, tangents are welcomed, and conversations are anything but ordinary.

    Dateline NBC

    Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

    The Dan Bongino Show

    The Dan Bongino Show delivers no-nonsense analysis of the day’s most important political and cultural stories. Hosted by the former Deputy Director of the FBI, former Secret Service agent, NYPD officer, and bestselling author Dan Bongino, the show cuts through media spin with facts, accountability, and unapologetic conviction. Whether it’s exposing government overreach, defending constitutional freedoms, or connecting the dots the mainstream media ignores, The Dan Bongino Show provides in-depth analysis of the issues shaping America today. Each episode features sharp commentary, deep dives into breaking news, and behind-the-scenes insight you won’t hear anywhere else. Apple: https://podcasts.apple.com/us/podcast/the-dan-bongino-show/id965293227?mt=2 Spotify: https://open.spotify.com/show/4sftHO603JaFqpuQBEZReL?si=PBlx46DyS5KxCuCXMOrQvw Rumble: https://rumble.com/c/bongino?e9s=src_v1_sa%2Csrc_v4_sa_o

Advertise With Us
Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2026 iHeartMedia, Inc.