The Getac Deep Dive – Strategic Insights for Mission-Critical Operations
Welcome to The Getac Deep Dive—presented by Getac. This podcast examines rugged computing solutions, intelligent video systems, and enterprise mobility strategies designed for mission-critical environments. Each episode delivers practical insight into how organizations reduce downtime, increase fleet visibility, and optimize rugged device performance across public safety, utilities, defense, telecom, transportation, and industrial sectors. In each episode, you’ll gain clear, actionable insight into the technology, programs, and partnerships driving real-world operational performance.
Episodes
Skip the Counter: How Hertz and Getac Reinvented the Rental Car Experience at Airports Nationwide
Have you ever landed at a busy airport, exhausted from a long flight, only to be met with a massive line at the rental car counter?
In a highly competitive market where every brand offers essentially the same vehicles, customer loyalty is won by valuing the traveler's time. In this episode of The Getac Deep Dive, host Casey Walker ex...
No Time for Downtime: Eliminating Telecom Equipment Failure with Getac
How are modern fiber optic networks actually built in the real world, and what keeps the teams building them connected?
In this episode of The Getac Deep Dive, host Casey Walker explores the operational realities of massive broadband deployment. Follow the story of a major U.S. telecommunications provider expanding its fiber infrastructure across large geographi...
What is the Getac Video Suite and how does it improve law enforcement operations?
In this episode of The Getac Deep Dive, Casey Walker explores how the Getac Video Suite helps law enforcement agencies solve one of the most persistent challenges in modern policing: fragmented digital evidence systems.
Walker explains how many departments currently rely on multiple vendors for body-worn cameras, in-car video, digital evidence...
In this episode of The Getac Deep Dive, host Casey Walker explores how vehicle diagnostics has evolved from simple fault detection into a mission-critical, data-driven discipline that keeps fleets operational and industries moving.
Modern vehicles are no longer just mechanical systems—they are complex digital platforms powered by hundreds of Electronic Control Units (ECUs) generating continuous streams of data. Diagnostics today is...
Rugged devices are only part of the equation. In real-world fleet environments, the vehicle itself becomes the workplace — and how technology is deployed inside that vehicle directly impacts uptime, safety, and long-term reliability.
In this episode of Getac Deep Dive, Casey Walker explores how the Getac and Havis partnership transforms rugged laptops and Android and Windows-based tablets into fully integrated, in-vehicle w...
What is the Getac Service Portal, and how does it improve uptime for rugged device fleets?
In this episode of The Getac Deep Dive, Casey Walker breaks down how Getac’s integrated Service Portal transforms rugged device support into a centralized, data-driven service ecosystem.
Organizations operating rugged laptops and tablets in public safety, utilities, defense, telecom, and enterprise field environments cannot afford downtime. T...
Mark Rees sits down with Lindsay Cooksey from Bright to explore how rugged computing and next‑gen video are transforming public safety and other mission‑critical industries. They discuss Bright’s evolution, why Bright chose GTAC, and how purpose‑built devices outperform consumer gear in extreme conditions.
The conversation covers total cost of ownership, warranty and support, managed IT and cybersecurity, body‑worn cameras, AI’s be...
Ready to rethink what’s possible in public safety tech? In this episode, Marc Reece sits down with Lindsey Cooksey, Director of Public Safety Sales at Brite, to lift the curtain on how agencies nationwide are transforming their operations with rugged computing and next-generation video solutions.
For over 25 years, Brite has been more than a vendor—they’re the go-to partner for agencies that need technology to work flawlessly in th...
In this episode of The Getac Podcast: All Things Rugged, I sat down with Brad Decker, who leads Getac’s demo installs and fleet refresh programs, to discuss something that doesn’t get nearly enough attention: ergonomic vehicle docking solutions and their impact on first responder safety, comfort, and performance.
Brad shares real-world stories from the field—officers dealing with back pain, gear mounted in all the wrong places, and...
Managing a mobile workforce isn’t easy, especially when teams are spread out across large service areas and depend on their devices to get the job done. Whether IT struggles to troubleshoot issues remotely or field workers need real-time updates in high-pressure situations, having the right Mobile Device Management (MDM) strategy in place can make all the difference.
In this episode, I sat down with Mikhail Ishkhanov, Senior Direct...
In this episode, we explore the evolving landscape of automotive after-sales service and the crucial role technology plays in building trust. Today, it’s not just about repairs—it’s about transparency, efficiency, and reliability at every touchpoint.
Join us as we explore how Getac’s rugged automotive solutions are transforming service centers, empowering technicians with faster diagnostics, streamlined workflows, and real-time cus...
In this episode, we sit down with Rakesh Patni, a leading expert in AI and industry transformation at IDC, to explore how AI and generative AI are reshaping enterprise operations, boosting productivity, and driving the next wave of digital transformation.
- How AI-powered solutions are delivering 20-30% productivity gains and streamlining enterprise efficiency
- The real-world impact of AI-enabled rugged devices—like Getac’s S510—...
They discuss the critical role of body-worn cameras, in-car video systems, and rugged laptops in enhancing officer safety, operational efficiency, and real-time situational awareness. As law enforcement faces increasingly com...
In this episode of the Getac Podcast - All Things Rugged, I spoke to Tim Hansen – Director of Sales with TG3 Electronics. TG3 Electronics is a leading supplier of engineered input solutions. That includes keyboards, touchpads, trackballs, joysticks, and other input devices. In this episode, Tim and I discuss the role rugged keyboards play in public safety organizations such as police, fire, and EMS.
Show Resources
TG3 Electronics
...Public safety vehicles, such as police cruisers, fire trucks, and ambulances, travel with a plethora of mission-critical equipment essential to emergency and non-emergency response situations. Vehicles carry everything from rugged computing technology to officers, civilians, and other cargo-related items.
Choosing the correct mounting and docking solutions is just as important as choosing the right computing equipment. Especially d...
Rugged computers are engineered, designed, and built at their core to work and survive in extreme or harsh environments. However, an organization sometimes requires a customized mobile computing solution for a specific use case or mission.
Most rugged computer manufacturers are not in the business of customization. And while Getac offers a variety of pre-configured Select SKUs engineered for specific industry use cases, there are ...
How does an organization measure ROI (Return on Investment) when it comes to recouping revenue from a technology deployment and how does total cost of ownership (TCO) (Total Cost of Ownership) fit into the equation?
I recently spoke with an independent industry analyst who specializes in Financial Modeling and Technical Operations, with an emphasis on predicting how rugged technology helps or hurts the workforce over time. Jason co...
The Internet at The Speed of Light - Part 1
Access to data is critical to our daily lives. It is said that every day, 2.5 quintillion bytes of data is created. Google processes more than 20 petabytes of data daily, which includes 3.5 billion search queries.
5G technology can increase data transmission speed by up to 100 times, and decrease latency from 20 milliseconds to one millisecond. As technology continually evolves, it is saf...
The Internet at The Speed of Light - Part 2
In this episode, we continue our conversation with Alistair Banham and Bill Galione from pureLifi and Randy Phifer of Getac. We discussed what I consider a game changer in wireless connectivity called LiFi.
pureLiFi is one of the companies that are bringing this next generation of wireless communications to the market. LiFi uses light rather than radio frequencies to transmit data and pro...
An oil rig is a high-risk environment – where a single mistake can result in catastrophe – life safety is of the utmost importance. Accuracy and time could literally mean the difference between life and death for a large group of people, working on an offshore oil rig.
I recently spoke with Steve Bardocz President of Savance Workplace – a company focused on employee and visitor management – including emergency mustering software th...
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